# LiveChat vs Smartsupp Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsupp excels in user-friendliness, with many users highlighting its straightforward setup process and clear interface. This simplicity allows teams to stay connected with website visitors in real time and manage conversations effectively.
- **Users say** that LiveChat offers a robust set of features that enhance customer support, such as canned responses and engagement tools. Reviewers appreciate how these features streamline their workflow and turn support into a revenue-generating function, showcasing the platform's ability to balance automation with human interaction.
- **According to verified reviews** , Smartsupp's automated messaging routines are particularly praised, making it easier for businesses to engage with visitors without overwhelming their support teams. This feature is seen as a significant advantage for small businesses looking to maintain customer interaction efficiently.
- **Reviewers mention** that LiveChat's analytics capabilities are a standout feature, providing valuable insights that help businesses track and convert leads effectively. Users find that these analytics contribute to improved response times and overall customer satisfaction.
- **G2 reviewers highlight** that while both platforms offer good support, LiveChat receives slightly higher marks for the quality of its customer service. Users have noted the effectiveness of LiveChat's support team in resolving issues quickly, which can be crucial for businesses relying on timely assistance.
- **Users express mixed feelings** about the pricing of LiveChat, as it starts at $19 per month, while Smartsupp offers a free tier. This pricing difference can be a deciding factor for small businesses or startups looking for cost-effective solutions without compromising on essential features.



| | LiveChat | Smartsupp | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 807 | 1,047 | 
| **Largest Market Segment** | Small-Business (44.6% of reviews) | Small-Business (96.3% of reviews) | 
| **Entry Level Price** | $19.00 100 Visitors Per Month | Free 1 operator Per Month | 

---
## Top Pros & Cons

### LiveChat

Pros:
- Ease of Use (24 reviews)
- Features (20 reviews)

Cons:
- Not Intuitive (7 reviews)
- Chatbot Issues (6 reviews)

### Smartsupp

Pros:
- Ease of Use (108 reviews)
- Easy Setup (68 reviews)

Cons:
- Expensive (29 reviews)
- Cost (21 reviews)

---
## Ratings Comparison
| Rating | LiveChat | Smartsupp | 
|---|---|---|
  | **Meets Requirements** | 9.1 (705 reviews) | 8.9 (872 reviews) | 
  | **Ease of Use** | 9.3 (704 reviews) | 9.2 (900 reviews) | 
  | **Ease of Setup** | 9.0 (284 reviews) | 9.2 (795 reviews) | 
  | **Ease of Admin** | 9.1 (275 reviews) | 9.0 (698 reviews) | 
  | **Quality of Support** | 9.1 (653 reviews) | 8.9 (710 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (267 reviews) | 9.0 (635 reviews) | 
  | **Product Direction (% positive)** | 8.3 (697 reviews) | 9.2 (881 reviews) | 

---
## Pricing

### LiveChat

#### Entry-Level Pricing

Plan: Starter

Price: $19.00 100 Visitors Per Month

Description: Small business

Key Features:
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign

[Browse all 3 editions](https://www.g2.com/products/livechat/pricing)

#### Free Trial

Yes

### Smartsupp

#### Entry-Level Pricing

Plan: FREE

Price: Free 1 operator Per Month

Description: Ideal for individuals enhancing website performance with Live Chat.

Key Features:
- Live chat, WhatsApp, Messenger
- 1 operator
- 25 conversations / month

[Browse all 4 editions](https://www.g2.com/products/smartsupp/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | 8.8/10 | 439 |
| **Smartsupp** | N/A | N/A |

#### Ticket and Case Management

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Ticket creation user experience** | 9.2 (248 reviews) | Not enough data | 
| **Ticket response user experience** | 9.1 (245 reviews) | Not enough data | 
| **Workflow** | 9.0 (239 reviews) | Not enough data | 
| **Response Automation** | 9.2 (253 reviews) | Not enough data | 
| **SLA Management** | 8.5 (156 reviews) | Not enough data | 
| **Attachments/Screencasts** | 9.0 (231 reviews) | Not enough data | 
| **Ticket Collaboration** | 9.1 (230 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.9 (142 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 6.4 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (6 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Customer Portal** | 9.2 (220 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 9.3 (232 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 9.4 (269 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 8.9 (222 reviews) ✓ Verified | Not enough data | 
| **Voice** | 8.5 (108 reviews) | Not enough data | 

#### Platform

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Mobile User Support** | 9.1 (82 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.4 (281 reviews) ✓ Verified | 8.8 (564 reviews) | 
| **User, Role, and Access Management** | 9.2 (88 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.9 (73 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 9.0 (213 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.1 (217 reviews) ✓ Verified | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | 8.3/10 | 223 |

#### Messenger

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Sequencing** | Not enough data | 8.7 (193 reviews) | 
| **AI** | Not enough data | 7.8 (185 reviews) | 
| **Live Chat** | Not enough data | 9.2 (201 reviews) | 
| **Customization Interface** | Not enough data | 8.7 (194 reviews) | 

#### Channels

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Social Media** | Not enough data | 8.0 (177 reviews) | 
| **Website** | Not enough data | 9.0 (187 reviews) | 
| **Text Message (SMS)** | Not enough data | 7.5 (166 reviews) | 
| **Voice Assistants** | Not enough data | 7.0 (167 reviews) | 
| **Other** | Not enough data | 7.5 (164 reviews) | 

#### Customers

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Targeting** | Not enough data | 8.3 (174 reviews) | 
| **Profiles** | Not enough data | 8.3 (175 reviews) | 
| **Analytics** | Not enough data | 8.3 (178 reviews) | 
| **Lead Gathering** | Not enough data | 8.2 (169 reviews) | 
| **Sales Conversion** | Not enough data | 8.2 (177 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (10 reviews) | 
| **Decision Making** | Not enough data | 8.9 (9 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | 8.2/10 | 148 |

#### Lead Facilitation

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.7 (132 reviews) | 
| **Lead Qualification** | Not enough data | 8.3 (127 reviews) | 
| **Lead Follow-up** | Not enough data | 8.2 (126 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.7 (125 reviews) | 

#### Organization

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.1 (119 reviews) | 
| **Data Entry** | Not enough data | 8.2 (118 reviews) | 
| **Integrations / APIs** | Not enough data | 8.1 (118 reviews) | 

#### Performance Analysis

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Coaching ** | Not enough data | 7.8 (117 reviews) | 
| **Peformance Tracking** | Not enough data | 8.1 (119 reviews) | 

#### Sales Analysis

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.9 (116 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.7 (112 reviews) | 

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (72 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (71 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (26 reviews) | 
| **Decision Making** | Not enough data | 8.3 (25 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | 8.6/10 | 400 |

#### Responses

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Customization** | Not enough data | 8.6 (339 reviews) | 
| **Control** | Not enough data | 8.7 (336 reviews) | 
| **Route To Human** | Not enough data | 8.7 (330 reviews) | 
| **Menu bars** | Not enough data | 8.6 (331 reviews) | 
| **Drip sequences** | Not enough data | Feature Not Available | 

#### Platform

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Live chat** | Not enough data | 9.1 (344 reviews) | 
| **Integrations** | Not enough data | 8.8 (333 reviews) | 
| **Branding** | Not enough data | 8.7 (322 reviews) | 
| **Analytics** | Not enough data | 8.6 (321 reviews) | 
| **A/B testing** | Not enough data | 8.0 (299 reviews) | 
| **Role-based access** | Not enough data | 8.6 (313 reviews) | 
| **Collection of information** | Not enough data | 8.7 (318 reviews) | 

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (278 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | N/A | N/A |

#### Conversational Platform

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | 8.3/10 | 191 |

#### Customer Support

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Text** | Not enough data | 8.6 (163 reviews) | 
| **Speech** | Not enough data | 8.0 (161 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (159 reviews) | 

#### Automation

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Ticket Resolution** | Not enough data | 8.3 (157 reviews) | 
| **Customization** | Not enough data | 8.5 (155 reviews) | 
| **Intelligent Routing** | Not enough data | 8.4 (156 reviews) | 

#### Artificial Intelligence

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Learning** | Not enough data | 8.3 (152 reviews) | 
| **Language** | Not enough data | 8.4 (157 reviews) | 
| **Conversational AI** | Not enough data | 8.2 (154 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | 8.5/10 | 401 |
| **Smartsupp** | 8.9/10 | 684 |

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 7.4 (9 reviews) | Feature Not Available | 
| **AI Text Summarization** | 7.5 (8 reviews) | Feature Not Available | 

#### Communication

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Pop-up Chat** | 9.2 (329 reviews) ✓ Verified | 9.2 (605 reviews) | 
| **Notifications** | 8.9 (328 reviews) ✓ Verified | 9.0 (593 reviews) | 
| **Targeted Emails** | 8.4 (221 reviews) | Feature Not Available | 
| **In-App Messaging** | 8.8 (269 reviews) ✓ Verified | 9.0 (565 reviews) | 
| **Co-Browsing** | 8.3 (30 reviews) | Feature Not Available | 

####  Internal Use

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Customization ** | 8.4 (281 reviews) ✓ Verified | 8.8 (564 reviews) | 
| **Conversation Archiving** | 8.8 (303 reviews) ✓ Verified | 8.7 (566 reviews) | 
| **Lead Development** | 8.6 (254 reviews) ✓ Verified | Feature Not Available | 
| **Knowledge Base** | 8.6 (259 reviews) ✓ Verified | Feature Not Available | 
| **Team Inbox ** | 8.6 (244 reviews) ✓ Verified | 8.6 (552 reviews) | 
| **Customer Profiles** | 8.4 (249 reviews) ✓ Verified | Feature Not Available | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | N/A | N/A |

#### Generative AI

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **LiveChat** | N/A | N/A |
| **Smartsupp** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | LiveChat | Smartsupp | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)

**Unique to LiveChat (4):** [Help Desk Software](https://www.g2.com/categories/help-desk), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)

**Unique to Smartsupp (1):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | LiveChat | Smartsupp | 
|---|---|---|
| **Small-Business** | 44.6% | 96.3% | 
| **Mid-Market** | 37.5% | 3.0% | 
| **Enterprise** | 17.8% | 0.6% | 

### By Industry

#### LiveChat

- **Computer Software:** 8.8%
- **Information Technology and Services:** 8.6%
- **Retail:** 6.3%
- **Financial Services:** 4.0%
- **Internet:** 3.7%
- **Education Management:** 3.6%
- **Consumer Services:** 3.4%
- **Marketing and Advertising:** 3.2%
- **Telecommunications:** 2.9%
- **Banking:** 2.4%
- **Other:** 53.2%

#### Smartsupp

- **Retail:** 7.2%
- **Apparel & Fashion:** 4.1%
- **Consumer Goods:** 3.9%
- **Health, Wellness and Fitness:** 3.8%
- **Automotive:** 3.5%
- **Marketing and Advertising:** 3.3%
- **Wholesale:** 2.8%
- **Furniture:** 2.8%
- **Computer Software:** 2.6%
- **Building Materials:** 2.5%
- **Other:** 63.4%

---
## Alternatives

### Alternatives to LiveChat

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6938 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3854 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3746 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews)
- [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews)

### Alternatives to Smartsupp

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3854 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6938 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (712 reviews)
- [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1476 reviews)

---
## Top Discussions

### LiveChat

- Title: [HIS DOCTRINE!! by Paul T. Wright Jr](https://www.g2.com/discussions/his-doctrine-by-paul-t-wright-jr) — 3 comments, 1 upvote
  > **Top comment:** "I have checked on this book and I have purchased two copies and have seen the way it reaches people with the Bible and Word in a concept that shows how we..."
- Title: [How does LiveChat work when no one is available?](https://www.g2.com/discussions/how-does-livechat-work-when-no-one-is-available) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "When you are offline the chat window changes into the ticket form. It means that your visitors can leave messages as tickets and contact you even after your..."
- Title: [Can one user respond to multiple chats concurrently?](https://www.g2.com/discussions/can-one-user-respond-to-multiple-chats-concurrently) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Each user can chat with up to 99 customers at the same time. 
"
- Title: [Can I initiate a chat myself or do I need to have to wait for a customer to do it?](https://www.g2.com/discussions/can-i-initiate-a-chat-myself-or-do-i-need-to-have-to-wait-for-a-customer-to-do-it) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a..."
- Title: [How hard is it to install LiveChat on the website?](https://www.g2.com/discussions/how-hard-is-it-to-install-livechat-on-the-website) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "To start off, you need to create a LiveChat license.

After that you will be redirected to a page with the LiveChat code. Here, you can choose to implement..."

### Smartsupp

- Title: [make it inerract with whatsup](https://www.g2.com/discussions/make-it-inerract-with-whatsup) — 2 comments, 2 upvotes
  > **Top comment:** "yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/livechat-vs-smartsupp)