Top 10 Granicus SmartGov Alternatives & Competitors

Top 10 Alternatives to Granicus SmartGov Recently Reviewed By G2 Community

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AccessE11
By NetFore Systems
4.8/5
(16)
Product Description
AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities.
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Categories in common with Granicus SmartGov:
Citizen Request Management

Salesforce Government Cloud
By Salesforce
4.3/5
(19)
Product Description
Redefine how mission and technology intersect.
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Categories in common with Granicus SmartGov:
Citizen Request Management

Accela
By Accela
3.9/5
(13)
Product Description
Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.
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Categories in common with Granicus SmartGov:
Citizen Request Management
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CityView Portal
By CityView
2.6/5
(4)
Product Description
The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering.
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Categories in common with Granicus SmartGov:
Citizen Request Management

OneView
By Rock Solid
4.5/5
(2)
Product Description
ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations.
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Categories in common with Granicus SmartGov:
Citizen Request Management

Citibot
By Citibot
Product Description
With Citibot and its digital map interface, cities and counties can plan and deploy their precious resources efficiently to make repairs—thus saving time and money.
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Categories in common with Granicus SmartGov:
Citizen Request Management

eMunicipality
By EMunicipality by Kratos Technology
4/5
(1)
Product Description
eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place.
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Categories in common with Granicus SmartGov:
Citizen Request Management

SOSAFE Portal
By SOSAFE
4/5
(1)
Product Description
SOSAFE Portal is your task and requirements management tool. Create, receive and assign requirements with your team. Set due dates, automate workflows, visualize your data so you can make better decisions with just a couple of clicks. Solve issues faster while keeping everyone safe.
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Categories in common with Granicus SmartGov:
Citizen Request Management

Verint Case Management Professional [Citizen Engagement]
By Verint
4.5/5
(1)
Product Description
"Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. Example customer outcomes the solution has enabled include: - 65% average channel shift achieved for Top 10 services by volume - 92% of service requests completed on time CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. Example customer outcomes the solution has enabled include: - 12% increase in First Contact Resolution (FCR) - 90% increase in contact center service level
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Categories in common with Granicus SmartGov:
Citizen Request Management

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This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

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