# Top 10 Granicus SmartGov Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 1 Explore the best alternatives to Granicus SmartGov for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Granicus SmartGov include ease of use and reliability. The best overall Granicus SmartGov alternative is AccessE11. Other similar apps like Granicus SmartGov are Salesforce Government Cloud, Accela, MyGov, and CityView Portal. Granicus SmartGov alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system) or [Public Works Software](https://www.g2.com/categories/public-works). ## Best Paid & Free Alternatives to Granicus SmartGov - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [Citibot](https://www.g2.com/products/citibot/reviews) - [SOSAFE Portal](https://www.g2.com/products/sosafe-portal/reviews) - [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews) - [Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/products/verint-case-management-professional-citizen-engagement/reviews) ## Top 10 Alternatives to Granicus SmartGov Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Granicus SmartGov stacks up to the competition, check reviews from current & previous users in industries like Government Administration, and find the best product for your business. ### 1. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs Citibot](https://www.g2.com/compare/accesse11-vs-citibot) - [AccessE11 vs SOSAFE Portal](https://www.g2.com/compare/accesse11-vs-sosafe-portal) - [AccessE11 vs CentralSquare Public Administration](https://www.g2.com/compare/accesse11-vs-centralsquare-public-administration) - [AccessE11 vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/accesse11-vs-verint-case-management-professional-citizen-engagement) ### 2. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs Salesforce Government Cloud](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Citibot](https://www.g2.com/compare/citibot-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs SOSAFE Portal](https://www.g2.com/compare/sosafe-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/salesforce-government-cloud-vs-verint-case-management-professional-citizen-engagement) ### 3. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs Accela](https://www.g2.com/compare/accela-vs-granicus-smartgov) **Compare Accela with other alternatives:** - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs Citibot](https://www.g2.com/compare/accela-vs-citibot) - [Accela vs SOSAFE Portal](https://www.g2.com/compare/accela-vs-sosafe-portal) - [Accela vs CentralSquare Public Administration](https://www.g2.com/compare/accela-vs-centralsquare-public-administration) - [Accela vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/accela-vs-verint-case-management-professional-citizen-engagement) ### 4. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs MyGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs Citibot](https://www.g2.com/compare/citibot-vs-mygov) - [MyGov vs SOSAFE Portal](https://www.g2.com/compare/mygov-vs-sosafe-portal) - [MyGov vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-mygov) - [MyGov vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/mygov-vs-verint-case-management-professional-citizen-engagement) ### 5. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) **Compare CityView Portal with other alternatives:** - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs Citibot](https://www.g2.com/compare/citibot-vs-cityview-portal) - [CityView Portal vs SOSAFE Portal](https://www.g2.com/compare/cityview-portal-vs-sosafe-portal) - [CityView Portal vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-cityview-portal) - [CityView Portal vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/cityview-portal-vs-verint-case-management-professional-citizen-engagement) ### 6. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs OneView](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs Citibot](https://www.g2.com/compare/citibot-vs-rock-solid-oneview) - [OneView vs SOSAFE Portal](https://www.g2.com/compare/rock-solid-oneview-vs-sosafe-portal) - [OneView vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-rock-solid-oneview) - [OneView vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/rock-solid-oneview-vs-verint-case-management-professional-citizen-engagement) ### 7. [Citibot](https://www.g2.com/products/citibot/reviews) By Citibot With Citibot and its digital map interface, cities and counties can plan and deploy their precious resources efficiently to make repairs—thus saving time and money. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs Citibot](https://www.g2.com/compare/citibot-vs-granicus-smartgov) **Compare Citibot with other alternatives:** - [Citibot vs AccessE11](https://www.g2.com/compare/accesse11-vs-citibot) - [Citibot vs Salesforce Government Cloud](https://www.g2.com/compare/citibot-vs-salesforce-government-cloud) - [Citibot vs Accela](https://www.g2.com/compare/accela-vs-citibot) - [Citibot vs MyGov](https://www.g2.com/compare/citibot-vs-mygov) - [Citibot vs CityView Portal](https://www.g2.com/compare/citibot-vs-cityview-portal) - [Citibot vs OneView](https://www.g2.com/compare/citibot-vs-rock-solid-oneview) - [Citibot vs SOSAFE Portal](https://www.g2.com/compare/citibot-vs-sosafe-portal) - [Citibot vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-citibot) - [Citibot vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/citibot-vs-verint-case-management-professional-citizen-engagement) ### 8. [SOSAFE Portal](https://www.g2.com/products/sosafe-portal/reviews) By SOSAFE **Average Rating:** 4.0/5 **Total Reviews:** 1 SOSAFE Portal is your task and requirements management tool. Create, receive and assign requirements with your team. Set due dates, automate workflows, visualize your data so you can make better decisions with just a couple of clicks. Solve issues faster while keeping everyone safe. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs SOSAFE Portal](https://www.g2.com/compare/granicus-smartgov-vs-sosafe-portal) **Compare SOSAFE Portal with other alternatives:** - [SOSAFE Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-sosafe-portal) - [SOSAFE Portal vs Salesforce Government Cloud](https://www.g2.com/compare/sosafe-portal-vs-salesforce-government-cloud) - [SOSAFE Portal vs Accela](https://www.g2.com/compare/accela-vs-sosafe-portal) - [SOSAFE Portal vs MyGov](https://www.g2.com/compare/mygov-vs-sosafe-portal) - [SOSAFE Portal vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-sosafe-portal) - [SOSAFE Portal vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-sosafe-portal) - [SOSAFE Portal vs Citibot](https://www.g2.com/compare/citibot-vs-sosafe-portal) - [SOSAFE Portal vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-sosafe-portal) - [SOSAFE Portal vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/sosafe-portal-vs-verint-case-management-professional-citizen-engagement) ### 9. [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews) By CentralSquare Technologies **Average Rating:** 5.0/5 **Total Reviews:** 1 CentralSquare Citizen Engagement encourages community involvement through an interactive and intuitive cloud-based platform that delivers easy self-service options. Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-granicus-smartgov) **Compare CentralSquare Public Administration with other alternatives:** - [CentralSquare Public Administration vs AccessE11](https://www.g2.com/compare/accesse11-vs-centralsquare-public-administration) - [CentralSquare Public Administration vs Salesforce Government Cloud](https://www.g2.com/compare/centralsquare-public-administration-vs-salesforce-government-cloud) - [CentralSquare Public Administration vs Accela](https://www.g2.com/compare/accela-vs-centralsquare-public-administration) - [CentralSquare Public Administration vs MyGov](https://www.g2.com/compare/centralsquare-public-administration-vs-mygov) - [CentralSquare Public Administration vs CityView Portal](https://www.g2.com/compare/centralsquare-public-administration-vs-cityview-portal) - [CentralSquare Public Administration vs OneView](https://www.g2.com/compare/centralsquare-public-administration-vs-rock-solid-oneview) - [CentralSquare Public Administration vs Citibot](https://www.g2.com/compare/centralsquare-public-administration-vs-citibot) - [CentralSquare Public Administration vs SOSAFE Portal](https://www.g2.com/compare/centralsquare-public-administration-vs-sosafe-portal) - [CentralSquare Public Administration vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/centralsquare-public-administration-vs-verint-case-management-professional-citizen-engagement) ### 10. [Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/products/verint-case-management-professional-citizen-engagement/reviews) By Verint **Average Rating:** 4.5/5 **Total Reviews:** 1 "Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. Example customer outcomes the solution has enabled include: - 65% average channel shift achieved for Top 10 services by volume - 92% of service requests completed on time CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. Example customer outcomes the solution has enabled include: - 12% increase in First Contact Resolution (FCR) - 90% increase in contact center service level Categories in common with Granicus SmartGov: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Granicus SmartGov vs Verint Case Management Professional [Citizen Engagement]](https://www.g2.com/compare/granicus-smartgov-vs-verint-case-management-professional-citizen-engagement) **Compare Verint Case Management Professional [Citizen Engagement] with other alternatives:** - [Verint Case Management Professional [Citizen Engagement] vs AccessE11](https://www.g2.com/compare/accesse11-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs Accela](https://www.g2.com/compare/accela-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs MyGov](https://www.g2.com/compare/mygov-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs Citibot](https://www.g2.com/compare/citibot-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs SOSAFE Portal](https://www.g2.com/compare/sosafe-portal-vs-verint-case-management-professional-citizen-engagement) - [Verint Case Management Professional [Citizen Engagement] vs CentralSquare Public Administration](https://www.g2.com/compare/centralsquare-public-administration-vs-verint-case-management-professional-citizen-engagement) ## Explore Articles - [Top core HR software](https://www.g2.com/discussions/what-s-the-top-core-hr-software-available) - [Ideal relational database for fast-growing businesses](https://www.g2.com/discussions/what-is-the-ideal-relational-database-for-fast-growing-businesses) - [Which solution supports multi-project task assignments?](https://www.g2.com/discussions/which-solution-supports-multi-project-task-assignments) - [Best API gateway solutions for large-scale deployments](https://www.g2.com/discussions/what-are-the-best-api-gateway-solutions-for-large-scale-deployments) - [Which solution supports multi-location website performance testing?](https://www.g2.com/discussions/which-solution-supports-multi-location-website-performance-testing) - [What is the most affordable translation management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-translation-management-software-for-smbs) ## Spotlight Categories - [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)