---
title: Skedulo Reviews
meta_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 422 reviews by the users' company size, role or industry
  to find out how Skedulo works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 422
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Skedulo Reviews
**Vendor:** Skedulo  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 422
## About Skedulo
Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft&#39;s venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.



## Skedulo Pros & Cons
**What users like:**

- Users find Skedulo&#39;s **ease of use** essential for efficiently managing scheduling and billing across multiple locations. (17 reviews)
- Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. (8 reviews)
- Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. (6 reviews)
- Users praise Skedulo&#39;s **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. (5 reviews)
- Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. (5 reviews)
- Users value Skedulo&#39;s **efficient scheduling management** , appreciating its route organization and real-time tracking features. (5 reviews)
- Easy Access (4 reviews)
- Users appreciate the **efficiency** of Skedulo, streamlining task management and enhancing scheduling for teams. (4 reviews)
- Simplicity (4 reviews)
- Time Management (3 reviews)

**What users dislike:**

- Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. (8 reviews)
- Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. (5 reviews)
- Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. (4 reviews)
- Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. (4 reviews)
- Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. (4 reviews)
- Customization Difficulties (3 reviews)
- Users face **feature limitations** in Skedulo, lacking necessary functionalities and customization options for client information. (3 reviews)
- Inaccurate Data (3 reviews)
- Users find the **job allocation process lacking** , seeking better functionality and integration for a smoother experience. (3 reviews)
- Linking Issues (3 reviews)

## Skedulo Reviews
  ### 1. Gets the Job Done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin Y. | IT manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Skedulo?**

Very easy for our field staff to understand and use

**What do you dislike about Skedulo?**

There are a few bugs and peculiarities about job creation that could use some polish.

**What problems is Skedulo solving and how is that benefiting you?**

We have very low tech-skilled field staff to whom we need to assign jobs and track their travel, this is a very convenient way to do it.

  ### 2. Well thoughtful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gopal C. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Skedulo?**

Ability to navigate through app and manage scheduling at a single place.

**What do you dislike about Skedulo?**

Can't think of anything will update later.

**What problems is Skedulo solving and how is that benefiting you?**

It helps with staff management at various locations and centrally manages their availability and schedules remotely.

  ### 3. Skedulo Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** K B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Skedulo?**

All aspects of this scheduling software.

**What do you dislike about Skedulo?**

Didn't really dislike anything as it met expectations.

**What problems is Skedulo solving and how is that benefiting you?**

Makes scheduling jobs for the sales guys so much easier

  ### 4. Skedulo delivered what was promised

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Skedulo?**

Skedulo has provided greater visibility across processes.

**What do you dislike about Skedulo?**

There are limitations in the system that are addressed in future patches.

**What problems is Skedulo solving and how is that benefiting you?**

.Rostering of workforce and capturing client information

  ### 5. Powerful platform for managing a remote, mobile workforce

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew T. | VP - Business Deevelopment, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2020

**What do you like best about Skedulo?**

With all of the great features Skedulo offers the simplicity of their "swimlane" UI is the most useful for my use of Skedulo.

Skedulo's integration with Salesforce allows for a highly streamlined process when managing schedules and adding new jobs to a schedule. The raw data power that Salesforce is able to pump out is harnessed very effectively by Skedulo.

**What do you dislike about Skedulo?**

There is only a limited amount of data that can be viewed in swimlanes. The more information that we can grab at-a-glance when viewing the schedule the better.

**What problems is Skedulo solving and how is that benefiting you?**

Building and maintaining a smoothly running schedule across several cities spanning many provinces and states is not a problem in and of itself but implementing Skedulo has significantly increased our productivity when managing such a behemoth of schedule.

  ### 6. A fantastic and user friendly platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jamie S. | Professional Development Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Skedulo?**

The ease of use - the platform, either on a desktop managing it or the app to use it, is straightforward and clear. This is key when it comes to training new staff that use Skedulo as they can pick it up quickly without any issues. The platform offers a user friendly way of making sure all of the staff we have are allocated to work and have all of the information needed at the touch of a button.

**What do you dislike about Skedulo?**

The filtering system could be better as, for us anyway, there is no way of selecting to see "all staff" or "all course" as there is no option for this. Sometimes we could miss people or courses due to incorrect filters being used.

**What problems is Skedulo solving and how is that benefiting you?**

Skedulo is enabling us to have all information in one centralised place that our logistics team can use and alter as and when needed. This gives everyone a live view of what is happening whereas before, using multiple spreadsheets, information could be missed or incorrect. It also means that our trainers don't have to scroll emails to find what course and where they are booked for future weeks - we work in schools across the UK so having an clear and up to date schedule is helping us keep the flow of information clear.

  ### 7. Functional and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about Skedulo?**

Easily to navigate

Easy to use functions

Abolity to manage times, km, add notes

Can check job times and addresses, update availability, 

More functional than other similar appa

**What do you dislike about Skedulo?**

Sometimes slow to load

Can send automatic notifications in error

Had troubles updating availability hours

Could be faster to load

Would like to have separate buttons for "actions" and "cancel job" in the same page

**Recommendations to others considering Skedulo:**

I have found Skedulo to be slow to load as a roster app for workers - be patient

Spend some time getting to know Skedulo on notebook and Skedulo app - there are a lot of functions, you need to be aware of them and utilise them

**What problems is Skedulo solving and how is that benefiting you?**

Using Skedulo as
Software for booking suppports and completing suppports

Use "submit timesheet" function to lodge payslips

Definitely increases business performance and productivity

  ### 8. 18+ Month Review of Skedulo

**Rating:** 4.0/5.0 stars

**Reviewed by:** Denis L. | Denver Branch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Skedulo?**

Company wide insight into who is doing what, when. 

Integration with Salesforce.

**What do you dislike about Skedulo?**

As a manager, I have need to execute resource changes and updates in the field. IOS client on ipad and phone tools are subpar for a manager level user. Drag and drop functionality on Mac, Surface in Chrome in my preferred overview of vertical swim lane is not good.

**Recommendations to others considering Skedulo:**

Have your company's data organized before beginning the integration.

**What problems is Skedulo solving and how is that benefiting you?**

Our business uses repeating weekly schedules with the same resources visiting the same accounts each week. Skedulo allows for fairly seamless on-the-fly changes and updates that keep 'all the balls in the air.'

  ### 9. While we have had challenges skedulo step up to address them when ever needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Skedulo?**

Automation and the ability to customise for all aspects within our business

**What do you dislike about Skedulo?**

Resourcing. Skedulo do have resourcing issues when getting issues resolved in a timely manner.

**What problems is Skedulo solving and how is that benefiting you?**

Digitalisation of data. Ensuring we have clinical forms in our system to improve the rishness of data in the organisation.

Also out of box functionality around automation and travel efficiencies.

  ### 10. Easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Skedulo?**

It is consistent and reliable, makes it easy to see what you have on your schedule in the coming weeks and months

**What do you dislike about Skedulo?**

That it cant be used on the laptop and therefore have to write notes on the ipad.

**What problems is Skedulo solving and how is that benefiting you?**

It is benefitting the company by having everything in a orderly way

  ### 11. Skedulo for a Virtual Clinic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan S. | Technical Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Skedulo?**

Ease of use when scheduling an appointment from the web-based program.

**What do you dislike about Skedulo?**

The main dashboard is a calendar that shows a list of Job IDs vs patient names or provider names.  Skedulo, although helpful,  is still not quite ready for clinical use. Even the question below where it asks "For which purposes do you use Skedulo" doesn't include clinicians or members/patients!

**Recommendations to others considering Skedulo:**

Overall good product; be wary about using it in a clinical format.

**What problems is Skedulo solving and how is that benefiting you?**

Finding a scheduling system that takes into account time zones has been a huge hurdle for our virtual clinic.  Thankfully we were able to find Skedulo to solve that need.

  ### 12. Great Product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Skedulo?**

Skedulo is simple to use while providing a powerful suite of tools. In addition, Skedulo's implementation team does an outstanding job!

**What do you dislike about Skedulo?**

They should provide training material that covers examples of how to custmize, i.e., create a scenario to show how it could be used in various implementations

**What problems is Skedulo solving and how is that benefiting you?**

Providing scheduling service in a telecommunications environment

  ### 13. Skedulo Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Skedulo?**

It's very helpful that it makes billing easier for my company

**What do you dislike about Skedulo?**

I dislike that the app is quite slow and takes a decent amount of time to update to the day/computer note and that my jobs cannot be my client names

**What problems is Skedulo solving and how is that benefiting you?**

It assisting with getting notes done quicker

  ### 14. Helps keep me on track for the day

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about Skedulo?**

Allows me to update my notes on the job and helps me keep track of where I need to go

**What do you dislike about Skedulo?**

Having to keep it running in the background can sometimes overheat my phone

**What problems is Skedulo solving and how is that benefiting you?**

Allows my colleagues to know where I am as it is challenging being on the road

  ### 15. Excellent resource for managing multiple moving parts!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denis L. | Branch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Skedulo?**

Allows us to manage our field line team remotely, on the fly. Provides visibility for our leadership and line team on schedules and accountabilities

**What do you dislike about Skedulo?**

Mobile tools could be more robust for managing resources on iOS devices.

**Recommendations to others considering Skedulo:**

Learning curve and startup pain can be lessened by having company data organized and ready to import

**What problems is Skedulo solving and how is that benefiting you?**

Eliminated tribal knowledge being a requirement to serve our clients. Our business model uses recurring visits usually conducted by the same teammate. Skedulo pulls all of that institutional knowledge out of our folks' heads so that anyone can step in and contribute.

  ### 16. Skedulo has been great at making me stay on top of my admin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2022

**What do you like best about Skedulo?**

I like that the completion note comes up straight away so I can always be accountable and on top of my admin work.

**What do you dislike about Skedulo?**

It does take a long time to update from the webpage to the iPad which can make it difficult to know about last-minute cancels

**What problems is Skedulo solving and how is that benefiting you?**

It is solving the issue of me being behind in notes. I have been able to complete all my notes and stay up to date since starting with skedulo

  ### 17. Using Skeulo as a scheduling system for an allied health practice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Skedulo?**

The integrations with Lumary to be able to automate billing and the reporting systems.

**What do you dislike about Skedulo?**

The inability to customise specific areas and apply exceptions to specific customers/billing options.

**What problems is Skedulo solving and how is that benefiting you?**

Automation, which frees up more time to work on other projects

  ### 18. Skedulo is a versatile tool that can integrate well with others for your own unique experience.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hallie S. | Program Coordinator, I.T. & Innovations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Skedulo?**

The filtering abilities, quick reaction times, multiple scheduling options and ability to integrate with other applications/databases.

**What do you dislike about Skedulo?**

Some features need refining, the views can be a little hard to read at times, and the interface could be better suited for other scheduling intentions.

**Recommendations to others considering Skedulo:**

Draw up comprehensive plans and lists of all the data/services/capabilities you require from a scheduling service point of view and data integrity point of view. Institute a plan for making sure all of your most vital needs are addressed and discussed with whomever necessary before integrating.

**What problems is Skedulo solving and how is that benefiting you?**

We are constantly working on bettering the availability of integrating Skedulo with other systems through automations, etc.The benefits of capturing data already exist within the system, but you need to realize them for your benefit.

  ### 19. It's a sound product which integrates well in the salesforce platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about Skedulo?**

It's useful for tracking events and other company information.

**What do you dislike about Skedulo?**

The design could be a bit more colourful and inviting.

**What problems is Skedulo solving and how is that benefiting you?**

It centralises many of our business tasks and information which makes some jobs a lot more efficient.

  ### 20. Skedulo is useful for everybody

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adriana P. | Presenter, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Skedulo?**

Skedulo is an accurate and easy way to track employee statuses in freelance work and create/view schedules.

**What do you dislike about Skedulo?**

I wish that skedulo would work like google maps and notify employees to update their status when they begin a commute, get to their location, etc.

**What problems is Skedulo solving and how is that benefiting you?**

Ensuring that workers are where they need to be and on time, especially when managing many at once.

  ### 21. Lifesaver at the beginning of the pandemic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kane F. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about Skedulo?**

The Skedulo solution was pretty much turnkey, so we were able to deploy it quickly at a time when deployment time was critical.

**What do you dislike about Skedulo?**

Some of the field customizations were not as easy to do as the documentation suggested.  The Skedulo team was very willing to help, but it still took longer than it seemed like it should.

**Recommendations to others considering Skedulo:**

Define any custom fields or reports up front if time allows.

**What problems is Skedulo solving and how is that benefiting you?**

We needed to schedule tens of thousands of covid19 tests for the local university students, faculty, and staff.  With mass testing at the beginning of each semester and after every break, plus routine weekly screening of a subset of the population.  Skedulo made this easy, and we were able to quickly download csv reports that were used to automate the process of registering people, ordering the test, and communicate the results.  Later, we used Skedulo to schedule covid vaccinations for healthcare workers.

**Official Response from Danielle  Barbour:**

> Thank you so much for your review, we are proud to assist you in keeping people safe.

  ### 22. Convenient but needs Improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Ebony B. | Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about Skedulo?**

Its ability to allow us to preset the schedule, which allows responders to independently engage customers is a great feature. The prior system required we in dispatch engage patients, adjust appointments and then relay information to responders.  This system eliminates that process.

**What do you dislike about Skedulo?**

1) Under the job list there is no column to see who is assigned to what. This can be frustrating when trying to assign calls as you have to go back and click on a job and then look at the map to see who is assigned to it. 

2) Checking for safety is the next issue. The job icon sits overtop the responder icon and often i have to zoom in pretty far, typically to street name view to check to see if the responder's icon is flashing. There is also no audible alert.  The goal is to be time sensitive so it's possible an alert may be flashing that i don't see for a while which is very unsafe. When i keep the map zoomed out to see the entire city (for example, new orleans), most of the icons are greyed out. 

3) When i click on a job in the job list it does not show me the location of the visit as its supposed to on the map. I have to instead click the responder, again if i can find them, or click multiple jobs to find the specific one. For safety reasons, this needs to be enhanced. The goal is to be able to quickly identify the location / cross street/ etc for directions to assist both the responder and emergency personnel if needed. 

4) No direct chat feature. There is no way to communicate with a responder about a job via skedulo. Instead we have to rely upon an external app, google chats. Issues - One: should a call need to be reviewed, you will have to scroll through the chats to find information about that call. Given the responders often do not refer to their patients via name, this can be difficult if not impossible. two: Because the responders do not refer to their patient's names via the google chat often and use "this patient",  not being able to see which responder is assigned to which call in the job  list requires tapping each individual listing to locate the patient. 

5) When i want to see patient details or use the link to get to ready ops, i have to go to "view" and then "fields" instead of pateint contact details. Seems to be mistitled and given there are about 7 categories, is simply an annoyance. Additionally, when i do click the link in the skedulo chart to take me to readyops it often does not work and will take me to the readyops main page where i'm prompted to log in. Sometimes hitting log in will take me to the chart, other times it won't. Additionally, Under details in skedulo, there is no patient name, simply a job number, thus we are doing a lot of unnecessary cross-referencing to ensure we are in the correct patient's chart. Categories "Patient contact details" and "details" would serve better as one page.

6) For reasons unknown, the status of a call is not always accurate. This is sporadic but a responder may have completed a call but the visit may still show "at patient, etc" on my end.

7) It'd be nice to see a time of start of visit, and while not necessary for function it's helpful to gauge how long a responder is on scene. If this feature is available, it's not readily visible.

8) when i assign and unassign visits, the responders get every single notification via text and often have to refresh to see new information.

**What problems is Skedulo solving and how is that benefiting you?**

It enables responders to see their schedule a little clearer than our last system. This is the biggest benefit. The auto alert feature is also helpful but could do with an improvement as it goes to the responder via text. They do not always have the ability to look at their text messages right away but if has cleared up dispatcher having to check in and interrupt patient conversations.

*I have attempted to upload the required screen shot several times but i continue to receive an error message. please let me know an alternative for submission.

  ### 23. The app is easy to navigate and use. Skedulo has helped speed up my workplace admin tasks!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2022

**What do you like best about Skedulo?**

The agenda section is visually laid out nicely and practically

**What do you dislike about Skedulo?**

Notifications can be temperamental, not always receiving them

**What problems is Skedulo solving and how is that benefiting you?**

Helping note writing to be a smooth, quick process

  ### 24. Increased overall situational awareness for Dispatch. Extended timelines to launch.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Colby L. | Dispatch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Skedulo?**

The support durning launch was great. The Skedulo team was on hand to troubleshoot in real time to ensure a good launch. The custom Map/Scheduling interface allows our dispatchers, at a glance, to have lots of information and make better, more efficient, and informed decisions. Because Dispatchers have this information, they are more versed in the intricacies of the call and can respond with better solutions to unique, dynamic incidents that arise.

**What do you dislike about Skedulo?**

The first part the was the timeline for getting the product. Several deadlines were continually pushed back. Eventually there was a significant descoping of functions to make the final implementation deadline. The lack of communications between systems that my company uses with Skedulo has been hamstringing efficiency,  causing work arounds for the sake of keeping the system moving forward. The logic deciding the best employee to send to a call is not functioning at the time of writing this. The Skedulo team is working on it and a solution is expected in the near future. As with custom builds, we are also noticing various bugs that are addressed when they are found, but until they are fixed they hamper operations.

**What problems is Skedulo solving and how is that benefiting you?**

The biggest problem solved is visibility for relation between the location of calls scheduled and the locations of people that will respond to those calls in a real-time environment, in addtion to that the information attached to both the calls and responders. Best benefits, the ability for our dispatch team to make more informed, more efficient and all around better routing decisions based on real-time input.

  ### 25. it's very convenient and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2022

**What do you like best about Skedulo?**

being able to connect to google maps on my phone

**What do you dislike about Skedulo?**

cannot thing anything that I disliked when using this app

**What problems is Skedulo solving and how is that benefiting you?**

I am not too sure how to answer this question.

  ### 26. G2 Review by Leanne Erasmus from The Universal Group

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leanne E. | Dispatch Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Skedulo?**

I love that we can customize fields to meet our requirements. I also love that the system has visual features for our right-brain dominant individuals. The visual colour changes and options to display different job statuses easily catches a dispatcher's eye and ease the stress on our eyes.
We can also pull a lot more analytic information that we were never able to. Skedulo allows us to increase our detailed audits to optimize our business where necessary. 
Features such as "Mass Notify" is fantastic!

**What do you dislike about Skedulo?**

With all of the customizations, we also run into many bugs. We ran into more bugs than I expected to; some bugs were not able to be solved as the Skedulo Support team couldn't replicate the issues

**Recommendations to others considering Skedulo:**

Skedulo will optimize your business software into one single system. The features in Skedulo will optimize the worker's times by minimizing manual processes within the company.

**What problems is Skedulo solving and how is that benefiting you?**

I always try to solve a reported bug first before submitting a support ticket to Skedulo. 
Within our business, Skedulo allowed us to free up a lot of manual processes; for example, we can now pull all of our employee's availability dates within the Analytics console instead of manually conducting a count. The Skedulo Mobile App aids our field employees to receive all of their job information right on the app, including the foreman's details and the ability to navigate to the job location. This eliminates the constant questions our dispatchers receive daily from field employees

  ### 27. Skedulo/Level2

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ruth B. | Patient Care Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Skedulo?**

Viewing appointments in specific time zones in the swimlane view is helpful when scheduling patients in various time zones. This leaves a lower margin of error when scheduling.

**What do you dislike about Skedulo?**

Skedulo does not always automatically roll appointments to our EMR system, Athena. Due to this, we have to cancel the appointment and re-enter it, which sends alerts to patients and causes confusion.

**Recommendations to others considering Skedulo:**

There are many different views when scheduling. It's helpful to be educated on all views prior to use to determine most efficient method for each individual. Time zone options can be helpful to minimize scheduling errors. We utilize Amazon web service with Skedulo which has gone down twice and affected Skedulo. Overall, once you get used to the system, it's easy to use and easy to view schedule info you are looking for!

**What problems is Skedulo solving and how is that benefiting you?**

There are various search options when looking for cancelled appointments which is helpful.  Being able to see a patients time zone when scheduling in a providers time zone which is different than patients is helpful to schedule appropriate time for patient.

**Official Response from Danielle  Barbour:**

> Thank you so much for your review. Integrations with EMR/EHRs, such as Athenahealth, can be accommodated and are custom built. Athenahealth has an SDK available, including APIs for Appointment Cancellations, and could be used as part of this project. Please reach out to your CSM if you would like to evaluate this work effort.

  ### 28. Skedulo is a good product for all of your staffing needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vincent C. | Workforce analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Skedulo?**

I like being able to enter my team into the locations and shifts with ease. This is the primary function that I find useful for Skedul. I also like how it can show my team members where their store is located for the shift and how to get to the location. This function is great for the user with all of their shifts being able to be posted for an entire month it is extremely helpful. This is so great and I use it every day when working with my team. That is really all I have to say about that. Thank you very much

**What do you dislike about Skedulo?**

I'm not too fond of the auto allocate feature of Skedulo, as well as That manager, can not adjust shifts on an Ipad in real-time due the inability to right-click on a set shift

**Recommendations to others considering Skedulo:**

Yes I would recommend this product to any company with scheduling needs. How do I get this all the way to the top ?

**What problems is Skedulo solving and how is that benefiting you?**

Hours and locations staffing needs. Skedulo give a manager the ability to view locations, hours staffed and conditions in one place for a great overall view of their team

  ### 29. Powerful scheduling tool that is flexible enough to adapt to unusual use cases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex S. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about Skedulo?**

Skedulo is an extraordinarily efficient and robust service that has streamlined our business's work, increased efficiency, and assisted our mobile workforce in focusing on the task at hand rather than wondering where they will be at any given time. Our business required a much more sophisticated solution than a large and unwieldy spreadsheet to book meetings across a large geographic area, and Skedulo solved this problem for us. While our use case was a little different from scheduling high-volume jobs and a large workforce, we needed something that could distill an extensive array of variables and factors into information that was interpretable at a glance.

The Skedulo interface and user experience are second to none, and once your team learns the ins and outs, it becomes second nature for them. They love being able to view schedules in varied formats and customize data fields as we learn about how our project is operating. For schedulers, Skedulo makes it so easy to identify the best resource for your needs and dispatch that job efficiently. For our mobile workforce, they love being able to manage their work via the mobile app, and having detailed notes and information for each job minimizes the communication required between our office and the workforce. We also gain peace of mind that our workforce is receiving and acknowledging assigned jobs, which is great.

**What do you dislike about Skedulo?**

There is only one thing we dislike, but this may be resolved shortly. We have not found an easy way to block out specific periods across our entire workforce efficiently. For example, if we want to block out 930am to 1130am for some professional development for our mobile workforce, we have to block that time out for each resource individually - with a large workforce, this can become a giant task.

**Recommendations to others considering Skedulo:**

Well worth contacting them to access a more extended demo than is available online.

**What problems is Skedulo solving and how is that benefiting you?**

The major problem Skedulo is solving for us is identifying the best resource available for a specific job while minimizing travel time, increasing efficiency in communication, and ensuring our resources have all the information they need to deliver a positive experience for our clients. You cannot achieve this with a simple spreadsheet or even some of their competitors in the market.

  ### 30. Great scheduling tool for both end users and managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott A. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2020

**What do you like best about Skedulo?**

From a management perspective, being able to make  schedule changes that reflect for end-users in real time is fantastic. Having the ability to view check-ins/check-outs by geolocation as well as timing is a great tool for individual accountability and time tracking.

**What do you dislike about Skedulo?**

The only thing I wish could be changed with Skedulo as I use it as a manager, would be the ability to duplicate a shift timing/location resource assignment schedule week by week. I typically schedule my team 4 weeks in advance on a weekly rolling basis, so the ability to duplicate week to week would drastically reduce the amount of administrative time I devote to scheduling.

**What problems is Skedulo solving and how is that benefiting you?**

The main problem Skedulo is solving for me and my peers within the org is significantly improving accountability of a mostly remotely-managed workforce, as well as improved schedule clarity and transparency for end-users. For my organization, before we used Skedulo, we would literally use a very big spreadsheet coupled with a google formstack to distribute schedules to employees and track shift accountability. Needless to say, that did not work very well and was a massive time-suck for managers, employees, and our scheduling team. Skedulo has significantly streamlined this process for us, as well as giving us richer shift duration/geolocation data for better business insights.

  ### 31. Ready Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaleb P. | Emergency Medical Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Skedulo?**

Compared to our old dispatch system, Skedulo is more useful and easier to use. After the Ready team tweaked the system for our use, it became better than we could've asked for.

**What do you dislike about Skedulo?**

Honestly, learning Skedulo was the hardest part of the entire system. It's not very intuitive for new users and the UI can be complicated at times. Fortunately, after you get to know Skedulo it becomes straightforward and seamless to use.

**Recommendations to others considering Skedulo:**

Take your time and learn the software. Once you get the hang of it, you can use Skedulo for whatever you need.

**What problems is Skedulo solving and how is that benefiting you?**

Originally, learning the system was the hardest part. There is an extreme amount of things you can do with Skedulo, and it can seem overwhelming for new users. At times it appears that Skedulo has more functions than uses when it comes to Ready.

  ### 32. Great logistics platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Skedulo?**

For our integration, I like the fact that our CRM is the source of truth, and we don't have to worry about the two systems being out of sync. Field configuration and customization is a breeze, and the UI/UX is great as well.

**What do you dislike about Skedulo?**

I think there could be some improvements in terms of dashboards and reporting. Sure, we can create the reports in our CRM, but we have certain users that only use Skedulo.

**Recommendations to others considering Skedulo:**

n/a

**What problems is Skedulo solving and how is that benefiting you?**

We are using Skedulo to schedule and assign resources based on territories.  This has allowed us to see better success rates of job acceptance since we are sending to very specific regions.

  ### 33. An easy way to schedule block bookings

**Rating:** 4.0/5.0 stars

**Reviewed by:** James E. | Programme Operations Co-ordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about Skedulo?**

Skedulo is easy to use and has a user-friendly interface.  It's a great way to schedule block bookings and to allocate staff to each individual job, sending out push notifications to staff members is particularly useful.

**What do you dislike about Skedulo?**

Once a block booking is scheduled, it's difficult to amend certain aspects of the booking. If one of the dates in a block needs to be changed, you have to delete the entire block booking and start again from scratch.

**Recommendations to others considering Skedulo:**

Ask for the ability to amend block bookings and only use regions if you don't want to look at all of them at once.

**What problems is Skedulo solving and how is that benefiting you?**

Skedulo has made it easy to allocate and notify staff, it's easy to manage and ensures that everyone has all of the details they need about a booking. The skedulo app saves time and a lot of back and forth communication.

  ### 34. Functional App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about Skedulo?**

It's very easy to track our employee's logins and outs and it helps us see when jobs have been completed by our technicians.

**What do you dislike about Skedulo?**

Wish it was a bit easier to assign a full days schedule to another person without having to go job by job. Perhaps a button asking to move all jobs in a day would be helpful.

**What problems is Skedulo solving and how is that benefiting you?**

Skedulo helps out technicians know when and which accounts to visit each day. Having them log in and out of accounts helps us track their productivity out in the field, as well as allow us to show accountability/proof of their visits to clients.

  ### 35. Streamlining systems

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Skedulo?**

The system is a dynamic platform that allows us to track a variety of different visits. It contains basic demographic data and is quickly trackable. The filters are the most helpful feature

**What do you dislike about Skedulo?**

There were a number of customizations needed to be able to use the system and every turn each feature cost more and more for what I felt should be easily built.

**What problems is Skedulo solving and how is that benefiting you?**

Created a streamline system for scheduling and allows us the track visits and tasks completed on a day to day basis. We also have much more data to work with now

  ### 36. Skedulo is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda B. | Operations Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Skedulo?**

Skedulo has made it easy for us to schedule our maintenance technicians to go to our properties. It lets us customize the information that they can see, lets us tell them how urgent the job is, and allows us to track where our guys are at any given time.

**What do you dislike about Skedulo?**

One tough thing that we have run into is the pictures and attachments section. It often errors out or does not allow our staff to upload pictures correctly. It occasionally duplicates pictures or only uploads a white square.

**What problems is Skedulo solving and how is that benefiting you?**

We are able to better route optimize jobs for our technicians that are in the field. We can plan their schedules in a way that works for them and are able to provide them all the information they may need in order to complete a job

**Official Response from Danielle  Barbour:**

> Thank you so much for your review, customers like you are why we do what we do.  We would like to resolve this image/attachments glitch for you, please reach out to your CSM.

  ### 37. Excellent Salesforce Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Skedulo?**

Cost effective dispatch solution that integrates into Salesforce.  Reliability of the software has improved greatly over the last year with very little downtime.

**What do you dislike about Skedulo?**

This might be strictly our own use case - but Skedulo's custom built solutions is both it's boon and bane.  As it's essentially required to have a Salesforce consultant build out your version of the software, you essentially get stuck with the platform that was built for you without taking the time/money to overhaul it.

**What problems is Skedulo solving and how is that benefiting you?**

Skedulos web based swimlane is pretty nice and user friendly.  Our new coordinators can understand it very quickly.

  ### 38. Evolving Product and Team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter M. | Head of Portfolio Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about Skedulo?**

Skedulo had a skilled project implementation team that worked with our company to satisfy our unique requirements to drive efficiency with our business. Skedulo has listened to our needs and actively incorporates them into their product development roadmaps, both from a security and functional perspective. The project team was a pleasure to work with and was adaptable to variations in Opteon's timelines caused by both third-party and internal development work.

**What do you dislike about Skedulo?**

The Skedulo product is still maturing. The product is in it's growth phase. As a result we have encountered a few used cases, specifically in related to complex scheduling and optimization,  that the product was not mature or dynamic enough to handle. This has caused some of our expected benefits not yet to be realised and for workaround processes to be designed.

**Recommendations to others considering Skedulo:**

Complexity exists when integrating Skedulo with upstream and downstream systems. As the Scheduling and Optimisation features of the product are still maturing, recommend robust testing prior to Go Live and to plan for a staged implementation.

**What problems is Skedulo solving and how is that benefiting you?**

To date, we have not yet achieved a full implementation of Skedulo across our business. We planned for a pilot program and staged rollout. However, it has now been 3 months since our "pilot launch," and we only have approx. 25% of our job volumes operating via Skedulo. It is expected that a full roll out of the Skedulo platform and the other integrated systems, including a self serve booking portal and valuation workflow management platform, will take another 3-6 months. We have seen promising results and efficiency gains in areas of the business areas using Skedulo; however, we have not yet achieved the assumed benefits and have found that the system and associated "booking" processes will require additional labour overheads until functional enhancements are embedded within Skedulo and integrated systems.

  ### 39. My review of Skedulo as a daily Dispatch tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2021

**What do you like best about Skedulo?**

One of the features I like best is that I now have the ability to view responder schedules and appointment times all on one screen. Other portals that I've used in the past require to change over to a whole other screen in order to view job scheduling for the entire work day.

**What do you dislike about Skedulo?**

From the map view, I just wish that the jobs would also display the name of the responder who's actively on that specific call, without having to open up each one from the jobs list. It makes it hard to keep track of a responder when multiple jobs are assigned.

**What problems is Skedulo solving and how is that benefiting you?**

I've noticed a significant improvement in job planning for my responders. This improvement is thanks to the ability to view all of the day's appointments on the map. In dispatch portals that I've used in the past, the user is required to wait 30 minutes from the appointment in order to see it displayed on the map.

**Official Response from Danielle  Barbour:**

> Thank you so much for your review. You may be interested in learning more about Map Views. You can read more here (https://support.skedulo.com/hc/en-us/articles/360001270455-Map-view) and reach out to your Customer Success Manager for more information.

  ### 40. A very powerful tool for logistics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Skedulo?**

Skedulo helps automate our dispatch planning and services across one of our most important work forces. The support team is world class.

**What do you dislike about Skedulo?**

The platform can be buggy but Skedulos support teammates are very responsive. We also need to expand the scheduling capability to include multiple user types.

**What problems is Skedulo solving and how is that benefiting you?**

Automating dispatch services has improved efficiency and tracking across the enterprise. Hopefully we will be able to expand the role of Skedulo in our organization with added features.

**Official Response from Danielle  Barbour:**

> We appreciate your feedback and will make sure to resolve the loading glitch in a future update. Thanks again for taking time out of your day!

  ### 41. Integrated Disability Support Services review of Skedulo

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kahli O. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Skedulo?**

We find the user friendly interface allows for effective communication between schedulers and resources, the swim lanes makes it easy to see who is where and what jobs they are completing.

**What do you dislike about Skedulo?**

Our resources feedback is the timeframe it takes for the Skedulo app to load, and our schedulers tell us that when scheduling a job the system glitches and doesn't always save the changes.

**Recommendations to others considering Skedulo:**

The customisation options make it simple to adapt to your business needs

**What problems is Skedulo solving and how is that benefiting you?**

Effective and efficient scheduling of jobs, setting tasks for resources to complete, monitoring documentation of completed jobs, and ensuring we are meeting our compliance obligations. The ability to track resource locations and ensure their safety .

**Official Response from Danielle  Barbour:**

> We appreciate your feedback and will make sure to resolve the loading glitch in a future update. Thanks again for taking time out of your day.

  ### 42. Sales over promised, under delivered.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Skedulo?**

The UI of Skedulo is super easy to use and to train the basics to.

**What do you dislike about Skedulo?**

Functionality is lacking in anything outside of building a basic appointment.  In a healthcare setting there are several nuances that Skedulo just doesn't incapsulate with their product.  Training from Skedulo is basically is non-existant and I had to teach myself before training others.  The online support only shows the basics and has yet answered one question i've had making me have to submit a ticket to support which is whole other issue.

**Recommendations to others considering Skedulo:**

If you don't need anything besides an appointment showing up on a calendar, then this is thee product/software for you!

**What problems is Skedulo solving and how is that benefiting you?**

Scheduling across timezones.

  ### 43. Intuitive and user friendly.  h

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2022

**What do you like best about Skedulo?**

Designed nicely. Intuitive. Once central system to hold complex information

**What do you dislike about Skedulo?**

Headings difficult to navigate at times. Changing formats

**What problems is Skedulo solving and how is that benefiting you?**

Centralised platform for complex information.

  ### 44. Happy customer!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tom W. | Aftersales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2022

**What do you like best about Skedulo?**

Userfriendly, navigation, integration with zendesk

**What do you dislike about Skedulo?**

No standard confirmation email options unfortunately

**Recommendations to others considering Skedulo:**

Investigate what you really need, what you would like to have optimise straight from the beginning.

**What problems is Skedulo solving and how is that benefiting you?**

Creatin a uniformw ay of working, more insights and overview realtime and historically

  ### 45. Skedulo

**Rating:** 2.0/5.0 stars

**Reviewed by:** Travis R. | Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Skedulo?**

Easy to manage multiple people and calls at once, the ability to give the responders more freedom with call planning. One additional perk I enjoy is the push and txt notifications.

**What do you dislike about Skedulo?**

Pt CC is usually not shown in visit details requiring us to fo to ReadyOps to find this info. The glitch is still there causing responder name icons to fall behind calls.

**Recommendations to others considering Skedulo:**

It can be convenient, but keep an eye out for bugs and constantly refresh.

**What problems is Skedulo solving and how is that benefiting you?**

Problems I run into that Skedulo makes easier is booking and grouping multi pt calls. Skedulo makes it easy to keep track of these assuming they are input correctly.

  ### 46. Secolux

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muller L. | Project Enginner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about Skedulo?**

The system special for the users and the project

**What do you dislike about Skedulo?**

To see several jobs at the same time in the swimlane

**Recommendations to others considering Skedulo:**

connection with an ERP

**What problems is Skedulo solving and how is that benefiting you?**

Benefit for the plan of the users

  ### 47. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Skedulo?**

Skedulo allows our entire agency to remain as efficient as possible, while continuing to services our patients with top notch care. Skedulo also provides a customer experience to our clients, that is similar to a human interaction. Our team loves Skedulo and cannot think back to what life was like without this platform!

**What do you dislike about Skedulo?**

One of the downsides of Skedulo is the limited ability to do a mass communication through the software. It would be helpful to push out text messages in times of emergencies such as wildfires etc.

**What problems is Skedulo solving and how is that benefiting you?**

Through Skedulo, we have been able to increase the consistency in the delivery of our therapy services. Children and families are home for appointments, where before we experienced many no shows. It also allows us to increase out interoperability, by scheduling the best clinician with the best skill set, and drive time to ensure that the entire team is staying happy and efficient.

  ### 48. Expanding geographically from 1 state to 3 states, using Skedulo as a reliable system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Skedulo?**

The software is intuitive and provides live data to support business decisions.

**What do you dislike about Skedulo?**

Onboarding can be challenging for less tech-savvy staff members.

**What problems is Skedulo solving and how is that benefiting you?**

Scheduling of staff across multiple programs and geographical locations

  ### 49. Skedulo Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2021

**What do you like best about Skedulo?**

The timesheet and custom forms, which brings more flexibility from Salesforce to Skedulo.

**What do you dislike about Skedulo?**

Nothing really dislike, maybe the speed of syncing data between Salesforce and Skedulo. The other part might be there is no space for us to customize Skedulo mobile app.

**Recommendations to others considering Skedulo:**

All good

**What problems is Skedulo solving and how is that benefiting you?**

Adding custom forms, letting workers adding/managing their timesheets and activities. Some Skedulo custom settings such as sync schedule data automatically between Salesforce and Skedulo.

  ### 50. Good program but use is complicated if you don't have Salesforce

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Skedulo?**

The ability to see mileage for each staff member is exactly what we needed. In addition, having all availability tracked together is perfect for us.

**What do you dislike about Skedulo?**

Importing all staff, then all availability, then all regions, then all tags, then all locations, then any updates is time-consuming, and we have run into several complications. From my understanding, this is all much easier from integrated with Salesforce, but we do not use Salesforce. Additionally, we have run into several issues where we haven't been able to do certain things and have had to work through several people to determine the correct settings needed.

**What problems is Skedulo solving and how is that benefiting you?**

We are now available to schedule by closest to location and job tags very easily. It is quicker process than the manual version we had previously. Replacing declines and no shows is also much easier.

**Official Response from Danielle  Barbour:**

> Thank you so much for your review. The Data Loading feature helps with the importing to setup data. You can read more about it here (https://support.skedulo.com/hc/en-us/articles/4401797412879-Data-Loading-Importing-and-updating-data).


## Skedulo Discussions
  - [What&#39;s the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) - 2 comments, 1 upvote
  - [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) - 1 comment, 1 upvote

- [View Skedulo pricing details and edition comparison](https://www.g2.com/products/skedulo/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A18%3A16+-0500&secure%5Bsession_id%5D=e17747df-c215-4a72-9aa5-5c5056318c8f&secure%5Btoken%5D=8deec03b2bfac5bb1dbb11e03ab6ed1510ec6d6f23f76828e957eb940a18d5c6&format=llm_user)
## Skedulo Integrations
  - [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)

## Skedulo Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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