--- title: Skedulo Reviews meta_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 422 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Skedulo Reviews **Vendor:** Skedulo **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 422 ## About Skedulo Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com. ## Skedulo Pros & Cons **What users like:** - Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. (17 reviews) - Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. (8 reviews) - Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. (6 reviews) - Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. (5 reviews) - Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. (5 reviews) - Users value Skedulo's **efficient scheduling management** , appreciating its route organization and real-time tracking features. (5 reviews) - Easy Access (4 reviews) - Users appreciate the **efficiency** of Skedulo, streamlining task management and enhancing scheduling for teams. (4 reviews) - Simplicity (4 reviews) - Time Management (3 reviews) **What users dislike:** - Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. (8 reviews) - Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. (5 reviews) - Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. (4 reviews) - Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. (4 reviews) - Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. (4 reviews) - Customization Difficulties (3 reviews) - Users face **feature limitations** in Skedulo, lacking necessary functionalities and customization options for client information. (3 reviews) - Inaccurate Data (3 reviews) - Users find the **job allocation process lacking** , seeking better functionality and integration for a smoother experience. (3 reviews) - Linking Issues (3 reviews) ## Skedulo Reviews ### 1. Recommending Skedulo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Skedulo?** Integration has been smooth and the working with the product and engineering team is fun **What do you dislike about Skedulo?** Webhooks can have more filters and prevent spamming for every change **What problems is Skedulo solving and how is that benefiting you?** Scheduling between patients and customers ### 2. Skedulo Makes Work Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Skedulo?** The customizations like running job optimization makes running a lot of data at once simpler than doing job by job manually!! **What do you dislike about Skedulo?** The correlation between inputting info into salesforce and it pulling over correctly into skedulo is wonky at times **What problems is Skedulo solving and how is that benefiting you?** Being able to accurately sort and dispatch jobs to reps across the country. Using resource tags makes it where jobs are not put on reps lacking certain skills to complete the jobs as well! ### 3. Makes large scale work so much more manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Skedulo?** I enjoy the job statuses feature. It is so nice to be able to keep up with appointments in real-time versus trying to track down individuals and confirm everything is going smoothly. **What do you dislike about Skedulo?** I would like to see how many times I have sent reminder notifications to a resource. **What problems is Skedulo solving and how is that benefiting you?** Sometimes it is tough to train new resources on the app since the administrators don't have access to the app. The benefits are keeping track of work in real-time and allowing for everything to be in one central place. ### 4. Organized call **Rating:** 4.0/5.0 stars **Reviewed by:** Tera D. | Scheduling coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Skedulo?** There was communication the call was speedy and organized. **What do you dislike about Skedulo?** I just wish there was a better way to see everyones schedules and info **What problems is Skedulo solving and how is that benefiting you?** At my last hospital we used ANSOS and Web Scheduler. These systems had a way to view each persons schedule individually with their personnel information and a section for notes. They also had a way to view everyones schedule and see all their names and times scheduled. I really wish skedulo had those features. ### 5. Skedulo has made my job easy..and I am very new!! **Rating:** 5.0/5.0 stars **Reviewed by:** Boniventura M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Skedulo?** What I like most about Skedulo is how easy to use it is and yet still very multi-functional. Anyone with very basic computer skills can learn Skedulo and master it in a few hours (if not minutes....). I think without Skedulo, my transition to this new job could have been challenging. I feel comfortable with how I navigate through it like a pro ..and this is just my second week at work... I rate Skedulo very high and recommend it to any company... **What do you dislike about Skedulo?** I dislike nothing about Skedulo. I only wish it was advertised more so that many more companies would use it. **What problems is Skedulo solving and how is that benefiting you?** With Skedulo I can look up information, contact, schedules and be able to schedule appointments for our clients in their real time. ### 6. Enjoy working with it compared to old system **Rating:** 4.0/5.0 stars **Reviewed by:** Keitha T. | rostering officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Skedulo?** The swimlane and the leave options The mobile set up is great **What do you dislike about Skedulo?** System freezes a lot, have to refresh a lot of times. **What problems is Skedulo solving and how is that benefiting you?** easier rostering across several business units ### 7. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2021 **What do you like best about Skedulo?** When you can locate the Field Workers if they completed the job **What do you dislike about Skedulo?** some log situations and glitches, take long to load the page **What problems is Skedulo solving and how is that benefiting you?** when they are not login and logout accordingly ### 8. Skedulo Brought Us Into the Modern Age **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley V. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Skedulo?** Before we were using Skedulo, we were using email to communicate shift information with our cleaners, and spreadsheets to track availability, scheduling, and checking in/out. Skedulo has allowed us to schedule with ease, communicate the schedule and the needs of each appointment to our cleaners, track check ins/outs of each appointment within the app (previously emails as well). By not needed to spend so much time tending to the scheduling, we are able to focus our attention and efforts on other aspects of our company to help it improve and grow across the board! **What do you dislike about Skedulo?** It would be helpful to have more customizable capabilities, especially with job tags and resource information as viewable on the swim lane. **Recommendations to others considering Skedulo:** If you are looking for a way to better manage/schedule your workforce/resources, and want to work with a company who genuinely cares about improving their product to better the needs of their customers, and who also goes out of their way to provide help, resources, and opportunities for learning and better your company, then Skedulo is the right fit for you. **What problems is Skedulo solving and how is that benefiting you?** As previously mentioned, our scheduling capabilities have greatly improved, and we have had to opportunity to focus our energy on other aspects of the business. To take things one step further however, Skedulo has even helped improved office morale, especially between departments. Since all schedule updates are able to be easily viewed within real time, our Ops and Sales teams have been able to communicate more effectively and better work together. ### 9. Retail Solar Advisor **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Skedulo?** Upsides, you can see your schedule at a glance. The location, address, time and dates. Keeps one very organized. **What do you dislike about Skedulo?** Lots of times you have to refresh a few times to make sure the check in or check out has registered. Also the typo is very small especially if you are on your IPad and you may not be able to check off your shift button initially. Seems to be a lot of open space below the time you start and end. **Recommendations to others considering Skedulo:** It’s a very efficient and effective scheduling tool. **What problems is Skedulo solving and how is that benefiting you?** It a great scheduling tool for managers. Rather than manually doing on a spreadsheet. It’s a very efficient hands off tool. If I need an update or need to be there later. My supervisor immediately updates it in Schedulo so it’s all efficiently set up for me to follow. ### 10. Skedulo is not as smooth as I think at the moment. Hope it imporved to suit our company better. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Skedulo?** It can be customized to the way we like. Support team is helpful sometimes. **What do you dislike about Skedulo?** There are bugs causing issues after released. **Recommendations to others considering Skedulo:** A properdesigning, planning and mapping of what require from users point of view. **What problems is Skedulo solving and how is that benefiting you?** We are working on a project to improving Skedulo so that it will give users a better experience platform. ### 11. A Complete Scheduling CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Ben A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Skedulo?** The integration with Salesforce is a standout. It helps keep is connected. We had minimal CRM coverage prior to this, so to have this completely integrated with Salesforce has opened a lot of options for us. We may even be moving close to SF being the CRM for the whole company due to our experience. **What do you dislike about Skedulo?** The only thing I have disliked is the time difference between our offices (est) and theirs (mst and pst) sometimes conflicting. Also the overseas developers can be an issue due to fixes needing to happen overnight. **Recommendations to others considering Skedulo:** May be the easiest yes you ever make for scheduling. **What problems is Skedulo solving and how is that benefiting you?** We have had 0 basis for scheduling in the past. We didn't know how to be efficient. Skedulo has offered that and then some. We realized we could have better eyes on our resources and still use that technology to help keep them safe. Plus the ability to integrate timesheets and the reporting of Salesforce has given us financial returns. ### 12. Inside sales representative using Skedulo to book tours for our leasing specialist. **Rating:** 4.5/5.0 stars **Reviewed by:** Brooke M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** I can see my coworkers schedule without having to ask them when they're free beforehand. Booking tours is very quick and easy, and automations make it so the opportunity receives a text confirming the tour. Also, I am able to adjust the time appropriately, which helps a lot!I like how there are several features attached to the tour booking such as room number and suite. Skedulo allows us to input the room and suite that the person is booking a tour at. With this, we can automatically send out a post tour email with this information, as well as the application for that appopriate room. There is also the option to schedule a tour for a certain period of time. This is great for in person tours of larger buildings. The flexibility that skedulo offers with booking tours has been extremely helpful and saves all of us time across the organization. **What do you dislike about Skedulo?** You can't book tours for multiple cities. So if a Leasing specialist works for more than one city, I have to book a tour for that same city, rather than the accurate one. It would be nice if we could book tours for multiple cities for one person in particular. At Common, Skedulo is really helpful in seeing everyones availability. If we could see there availability without having to book the tour that would also be nice and helpful. This way, If a lead has already toured with this person once, and then wants to tour a different home, I can schedule this person in again. Also, we have in person homes for certain homes on certain days. It would be nice if we could change this within skedulo. **Recommendations to others considering Skedulo:** If we could have one leasing specialist assigned to multiple cities that would be helfpful and allow more flexibility for us. Also we have in person touring at certain homes, so if this could be altered that would also be helpful. If we could see there availability without having to book the tour that would also be nice and helpful. This way, If a lead has already toured with this person once, and then wants to tour a different home, I can schedule this person in again. Overall, skedulo is very helpful to our organization, but if more flexibility could be implemented, that would save us even more time! **What problems is Skedulo solving and how is that benefiting you?** I am able to reserve someone on my team's schedule, and can easily see when they are available. This makes booking tours a seemless process. Especially with everything being virtual. I do not need to have a back and forth conversation with members on my team to figure out when they are available. This also avoids the possibility of them being double booked for a tour. Skedulo works very well with salesforce, and sending out automations as a whole. Through booking a tour in skedulo, a lead will receive a confirmation text, and after the tour is held they will also receive an automated post tour email. This helps our company run smoother and gives me more time to focus on more important things. Skedulo allows us to input the room and suite that the person is booking a tour at. With this, we can automatically send out a post tour email with this information, as well as the application for that appopriate room. There is also the option to schedule a tour for a certain period of time. This is great for in person tours of larger buildings. The flexibility that skedulo offers with booking tours has been extremely helpful and saves all of us time across the organization. ### 13. A way to differentiate your business to both your employees and customers at the same time. **Rating:** 5.0/5.0 stars **Reviewed by:** Darcie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Skedulo?** Skedulo is a customizable platform to manage a remote workforce. The customizations have allowed us to streamline our internal processes and also engage our customers in a new, innovative way. **What do you dislike about Skedulo?** In the early years of our time with Skedulo the customer service was challenging but in the last year has developed into a true partnership and for that I am grateful. We have turned to Skedulo during COVID to make urgent changes to meet the dynamic, quickly evolving needs of our organization as we adapted. **What problems is Skedulo solving and how is that benefiting you?** We are now able to schedule our families with the best fitting clinician right off the bat. We can find the clinician with the right skill set that is also the most efficient and get them connected to a family. We also have the ability to communicate directly with our patients and their families (customers) using this platform. ### 14. My experience of using Schedulo is that its simple and easy to use to document clients' care needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Skedulo?** Everything is displayed quite clearly and accessible **What do you dislike about Skedulo?** When scheduling it says would you like this to apply to all jobs and to remove this. **What problems is Skedulo solving and how is that benefiting you?** The layout of Schedulo its convenient to allocate a job to a SW/EN/ RN. ### 15. Super Simple Onboarding with Skedulo **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** I like the ease of teaching others how to use Skedulo! Clinician easily learn to navigate its features and require little to no support once up and running! **What do you dislike about Skedulo?** Having a Universal View to access more of its amazing features on one screen would enhance efficiency - yet overall, still super easy to use! **Recommendations to others considering Skedulo:** Workflow efficiency will improve significantly & employees will be amazed at it's ease of use! **What problems is Skedulo solving and how is that benefiting you?** Improved work flow efficiency from referral intake to clinician match - families are getting their therapy services sooner! ### 16. Skedulo is a fantastic app, perfect for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** I love how easy Skedulo is to use. It's extremely user friendly and how it integrates with Salesforce is amazing. **What do you dislike about Skedulo?** The app does sometime glitch out, and there is difficulty signing in. **Recommendations to others considering Skedulo:** Do it if you want to improve your company's efficiency. Simple as that. **What problems is Skedulo solving and how is that benefiting you?** We use Skedulo to organize our strict schedule, and connect with our cleaners. It makes for an easy communication and organization of our day-to-day with the cleaners. ### 17. Very happy with the scheduling capabilities. Could not imagine doing it any other way **Rating:** 5.0/5.0 stars **Reviewed by:** Brett P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** How easy it is to use and move things around, and the ability to notify people with it! **What do you dislike about Skedulo?** I have no complaints regarding Skedulo. It is quick, easy, and effective! **Recommendations to others considering Skedulo:** It works so well! Honestly I saw how they did scheduling beforehand and this is hands down so much better **What problems is Skedulo solving and how is that benefiting you?** How much easier it is to manage and schedule your whole workforce using skedulo over any other method ### 18. Still a long way to go **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Skedulo?** Skedulo integrates with Salesforce well, it is helpful to be able to be able to see skedulo data in salesforce and update via Salesforce's data loader. **What do you dislike about Skedulo?** Not a great solution for recurring route-based businesses. No way to create indefinitely recurring routes. Recurring schedules must always be given end dates. If you set the date out too far, you'll bump up against your Salesforce API limits every time you want to make a change. Skedulo offers no way to automatically renew recurring schedules, so we've had to hire freelancers to manually go through all of our jobs and manually extend the schedules out using a "trick" to get the pattern builder to reappear (change the date of the last job in the series to another day, apply it to that job only, then change the date back and this time apply to all jobs to trigger the pattern builder to reappear, where you can now extend the schedule out again). Everything in Skedulo we do requires some sort of trick to get it to do what you want to do, making training employees on how to use it very difficult and frustrating for everyone. Additionally, changes to recurring schedules are especially burdensome. Every change requires confirmation to apply the change to all jobs in the series, meaning that if you have multiple changes to make to a job you must make one change, wait for the pop up, confirm all jobs, make your next change, wait for the pop up. This makes keeping routes updated a very time intensive process and is requiring us to hire a full time person to essentially navigate skedulo's clunky interface. One of the best features of Skedulo, the drag and drop functionality, is very temperamental and takes multiple tries to get the job to stick to your mouse, making schedule changes very frustrating and time-consuming. You'll spend more time than you need to trying to fight Skedulo's interface to try to get your changes reflected in the system. Additionally, as mentioned before, when you do make the change, for example moving a job to another resource's swimlane at a different time, you'll get a never ending series of pop ups asking you if you want each change to apply to all jobs in the series or just that job. That includes 1) removing the resource from the job 2) adding the new resource to the job 3) change the date and time of the job. When you have many jobs to change around, this turns into an all day activity. Skedulo doesnt handle errors well. If the current view, whether it is the swimlane or a resource calendar view, contains a job that is missing a data field, the whole interface will fail to load. This will require you to start a data loader scavenger hunt to try to match us the vague error message with the job that is causing the error in data loader. No work can be accomplished until that error is fixed. There also is a never ending stream of error messages that follow you wherever you go in the system on every page and menu, many of them vague and require you to contact support to figure out why you are getting them. **What problems is Skedulo solving and how is that benefiting you?** Giving our technicians a schedule and having that data come from and back into salesforce. The integration with salesforce is the main feature we are looking for. The fact that they are cheaper than Field Service Lightning is why we went with them, but apparently we are getting what we paid for.... ### 19. It makes life easier to have all clients inforation to schedule with the most adecuate person **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** That is user friendly, even if someone is not familiar with the software **What do you dislike about Skedulo?** That if we are using diferent provinces, sometimes the time on skedulo is not right **Recommendations to others considering Skedulo:** This is an amazing tool to have if scheduling and having control of day to day schedule is required to provide a great and consistent service to your clients **What problems is Skedulo solving and how is that benefiting you?** In our field, the problem we solve is having the client allocated with a cleaner and is easy to schedule it. The benefit of having all the information in one plataform and not having to manually enter the information ### 20. Skedulo creates capacity and more sales for field agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Skedulo?** Skedulo provided a great project team that were flexible, on board and ready to work within our processes and policies. It made it easy to deliver this project. Although we were struck with the Covid-19 pandemic which interrupted our field sales, Skedulo worked with us for a delayed go live and still provided excellent support. The product is one of the most user friendly scheduling tools I have used and provides great insight to your agents schedules and where abouts. **What do you dislike about Skedulo?** I would recommend for smaller field teams like ours, that you can remove the region filter. It would be great to see more focus on the sales side of field scheduling such as Skedulo being used on lead as native. **What problems is Skedulo solving and how is that benefiting you?** Due to the Covid-19 pandemic we haven't been able to realise the full potential of Skedulo however we expect, more field appointments per week due to reduced travel time resulting in more sales and savings on running costs. ### 21. Easy Scheduling System **Rating:** 5.0/5.0 stars **Reviewed by:** Agatha C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Skedulo?** Quick and efficient, easy to use and find appointments. Works great with Salesforce. And it was a smooth transition when we switched from our other scheduling software to skedulo. **What do you dislike about Skedulo?** On my laptop, the viewing is smaller. I would need a bigger screen to see everything. On mobile app my staff can accidentally delete notes. **Recommendations to others considering Skedulo:** Great App, easy for users and admin. Works will with Salesforce. Once you try Skedulo, you won't be needing to look for any scheduling app. **What problems is Skedulo solving and how is that benefiting you?** Since it is efficient to use, I spend less time scheduling and looking up appointments giving me ability to focus on my other day to day tasks ### 22. Work with complex logistics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** The system is easy to manipulate which allows for quick changes when necessary. I like that it integrates with Salesforce and that we can make changes to the system as our company grows. It is also easy use on the go which is extremely important for a field sales team. The mobile version of the app is helpful as well since it contains all the relevant information for each job. **What do you dislike about Skedulo?** The filtering of swimlanes on the desktop could be improved since it doesn't allow me to view all cities in one view. This could just be an issue with how my system was set up. I also wish that some things did not require engineering support. this would allow us to handle smaller automations without involving the Skedulo team. Setting up re-occurring jobs has also sometimes been a hassle since you have to set s separate schedule for each timezone. **Recommendations to others considering Skedulo:** Learn how to manipulate the connections with Salesforce so that it's easier to update yourself without having to go through Skedulo. **What problems is Skedulo solving and how is that benefiting you?** We use Skedulo to handle appointments across various homes across multiple cities. The ability to change what homes we are servicing quickly allows us to adapt to the market. This was especially helpful as we made transitions during Covid. Skedulo is set up to work with our business and has automations built in to ensure we are scheduling time slots efficiently and with certain safeguard to ensure our customers are getting sufficient notice. ### 23. Solid scheduling platform that could use a few improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** Simple design and layout. Easy to schedule across different teams/individuals. I love the different options for viewing the calendar and ability to easily view the calendar of my teammates. It is extremely easy to reach out to leads via the Skedulo app when on the go. Our Leasing team uses this functionality all the time. **What do you dislike about Skedulo?** Integrations with SF/Google could use some improvement. It would be extremely helpful to be able to have a better live link with Google Calendar. The current integration does not sync in real time and this makes it difficult to view my Google Calendar events and Skedulo events in one calendar. Drag and drop feature needs some improvement. Seems like a simple feature for a calendar but in Skedulo, it currently does not work properly. Not very easy to schedule an event for a select team/group. **Recommendations to others considering Skedulo:** Be organized with implementation of Skedulo. Seek help from support or the Skedulo community on integrations to maximize overall ease of use. There are a lot of ways to customize the software and an organized plan from the start will save you a lot of time in the long run. **What problems is Skedulo solving and how is that benefiting you?** Once set up properly, our automated system laid out the schedule for our field team automatically. The main benefit is the link to SF, which we utilize for everything. Our IS team schedules tours for our Leasing team from SF and then the Leasing team can easily see their schedule from Skedulo and contact leads with ease. ### 24. Mannys Skedulo review **Rating:** 5.0/5.0 stars **Reviewed by:** Maninder D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** I like that i can see my schedule and notes on the go. and make changes as need be. i dont really need my computer when on site or touring. I also like that I can quickly call a client or text a client if im in a hurry or even if something pops up. again i font have to go back to my computer to look it up. I also like that i can access other peoples skedulo to see what is availble and what isnt. the integration to saleforce is amazing as well. to be able to delete or schedule something and it instantly pop up on sales force and gmail blows my mind. **What do you dislike about Skedulo?** I wish there were similar accessibilities as there are on the online skedulo. being able to delete a time block that i submitted is impossible on the phone. it would be nice to have it be just like the desktop. It also needs a different color scheme seems to blend with sales force and everything else that is blue. i do wish we could view our team mates schedule on our phones on the go. not a huge need but would stream line a few incidents in the field. All of my issues with sckedulo are app based. Software it self is great. I do dislike how long it takes to load in app. and how it refreshes constantly making it hard to remain on one task. It would be nice to have a manual refresh button. i also dont like closing the app and reopening it just to see updates. **Recommendations to others considering Skedulo:** there are no recomendation i would offer **What problems is Skedulo solving and how is that benefiting you?** I dont have to go back to my computer constantly. makes being face to face with more people easier. ### 25. Skedulo Review **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Skedulo?** When routing I love the notifications that come up when the jobs have been sent to the driving teams. It's satisfying. I also like that you able to locate the truck throughout the day and effectively communicate to the customer where the trucks are in relation to their pickup. **What do you dislike about Skedulo?** It would be nice to have some sort of definitive color linkage. For each route have a line connecting the jobs and then we could see where they intercept but also which is next in line instead changing views. **What problems is Skedulo solving and how is that benefiting you?** Currently solving an automation check up - wanting to know if there is a way we can resend emails as a customer asks for them especially if there have been any changes to the file. Benefits - the automation for our confirmations and arrival windows has saves our sales team a tremendous amount of time every do so very thankful about that! ### 26. User friendly scheduler for our mobile staff **Rating:** 4.0/5.0 stars **Reviewed by:** Gemma W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Skedulo?** Job set up is easy and are staff are able to write their clinical notes live through the app with guaranteed data security. This has saved our staff a lot of time and improved efficiency. **What do you dislike about Skedulo?** For our client base and business operation, we are unable to make use of the automatic scheduling / optimised scheduling feature and therefore all scheduling is completed manually by our schedulers. If there was a way to help aid appointment confirmation with clients that would be great! **What problems is Skedulo solving and how is that benefiting you?** Better visibility over staff schedules, how long jobs are taking and storage of clinical notes etc. This has saved quite a bit of time. ### 27. So Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** Skedulo makes scheduling so easy. I love how visual it is to see availability of resources. **What do you dislike about Skedulo?** More filter options might be a good idea for the future. **Recommendations to others considering Skedulo:** Use all the filters you can **What problems is Skedulo solving and how is that benefiting you?** It has saved us so much time! Much less follow up wondering if people are where they are supposed to be. ### 28. Skedulo is such a simple and intuitive tool for staffing purposes! **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Skedulo?** Skedulo is super intuitive and makes scheduling very easy **What do you dislike about Skedulo?** I wish that the mobile version had better functionality **Recommendations to others considering Skedulo:** Develop a consistent cadence with your shift allocations and scheduling with this tool is a breeze. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has helped me realize the best places to allocate resources ### 29. Need ability to easily repeat same schedule **Rating:** 2.5/5.0 stars **Reviewed by:** Bryan F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** Easy to use once you’ve created a habit integration is great with other apps we use **What do you dislike about Skedulo?** Can not repeat scheduling for multiple weeks is the one most serious issue , I have the same schedule every week and have to manually input for each employee also can not update if employees forgets to clock in or out **Recommendations to others considering Skedulo:** Once you got it down just takes a little practice but is overall pretty efficient **What problems is Skedulo solving and how is that benefiting you?** Providing access to employees for scheduling in advance ### 30. Easy to use, lots of benefits. **Rating:** 5.0/5.0 stars **Reviewed by:** Slavko B. | Operation manager , Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Skedulo?** Easy to use, quick scheduling, ability to schedule multiple resources. Map view is very beneficial for route planining. **What do you dislike about Skedulo?** On mobile app notes can be accidentally deleted by users. **Recommendations to others considering Skedulo:** Try it you will not regret it. You will have more control over scheduling, route planning it is great app easy to use for dispatchers and for field personnel. **What problems is Skedulo solving and how is that benefiting you?** We are solving scheduling and route planing for our crew Time & control .I got more time focusing on other tasks as scheduling is quick also it is giving me more control and ability over planning upcoming project. ### 31. Efficient tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Julia M. | Operational Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** Allocating shift to sources, overlooking the daily schedule, live tracking on maps **What do you dislike about Skedulo?** Can't see conflicts , such as sources being double booked or overlapping shift other than an exclamation mark. A report to overlook conflicts would be amazing. **What problems is Skedulo solving and how is that benefiting you?** Knowing where resources are, exact check in time and check out times which saves a lot of money. Scheduling based on clients preferences, seeing cleaners availability. ### 32. I am a retail sales supervisor for Sunrun. I use Skedulo daily. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Skedulo?** Skedulo provides a throurough and simply way to organize your work schedule and provide data for future planning. It really makes for a clean and simple way to stay organized and provide clear and concise scheduling. **What do you dislike about Skedulo?** Nothing specific. Skedulo will always improve considering it’s strong consumer base. **What problems is Skedulo solving and how is that benefiting you?** Skedulo provides clear scheduling and clears up and miscommunication between staff and supervisors. ### 33. Quick and efficient software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Skedulo?** The system is quick, efficient, and works well with Salesforce. The layout and design is simple and easy to navigate through. **What do you dislike about Skedulo?** There is nothing I dislike so far about the app. **Recommendations to others considering Skedulo:** It's a great app to use! **What problems is Skedulo solving and how is that benefiting you?** Skedulo significantly increased productivity by minimizing the amount of time maintaining and running schedules across several cities. ### 34. Leasing made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2018 **What do you like best about Skedulo?** skedulo makes my touring much easier, I can see which room i am going to, and leave notes without having to run to my computer before and after each tour comes. **What do you dislike about Skedulo?** There is nothing I dislike so far about the app. **What problems is Skedulo solving and how is that benefiting you?** It's saving me a lot of time with not having to write notes on my computer or having to prepare beforehand with what floor/suite/room i'm touring. ### 35. My experience using Skedulo for real estate tours **Rating:** 4.0/5.0 stars **Reviewed by:** Cooper D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** Skedulo is super simple to use and the software is straightforward. **What do you dislike about Skedulo?** In the current climate, Skedulo isn't the most versatile. With users limited to working to one region or city, our team is unable to book meetings virtually in varying regions/cities. **What problems is Skedulo solving and how is that benefiting you?** With Skedulo our team books real estate tours from a centralized team. The Salesforce integration makes it simple for the team to use. ### 36. Excellent Retail Scheduling Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Skedulo?** Good tool for managing retail resource scheduling, ease in managing the schedules. We are currently using it for managing about 1700 retail employees and the process has been error free. The team at skedulo has quick turnaround time for any questions. **What do you dislike about Skedulo?** Better real time tracking of resources within the tool. It would be great to implement a geographical real time check in notification where in resources can check in to the tool only when they are at their assigned job location and manager can keep track of the location of resource. We are operating in different time zones and there are some issues when trying to schedule jobs in different regions. **Recommendations to others considering Skedulo:** It has loads of built in features that makes it the go-to tool to manage retail scheduling. The team at skedulo is passionate about what they are doing and implements all the customizations requested by the business team. We have increased the usage from about 900 users to 1700 users with no issues. **What problems is Skedulo solving and how is that benefiting you?** It has made life easy for retail scheduling team. Earlier they were managing the schedules in excel sheets which can be very cumbersome and not scalable easily. ### 37. The Skedulo tool is fantastic. **Rating:** 5.0/5.0 stars **Reviewed by:** Jess H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Skedulo?** I love the interface, the functionality, and the speed with which the Skedulo team are developing the product to meet client needs. Their Account Management is also excellent. **What do you dislike about Skedulo?** There could be some improvement with the information that is shown / ability to withhold certain details seen within the app. We still need to use Whatsapp **What problems is Skedulo solving and how is that benefiting you?** Job dispatch efficiency has improved and we engage our clinicians more promptly. ### 38. Good application **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Skedulo?** Time management,team management and take care of you customers **What do you dislike about Skedulo?** We have no problem with this application **Recommendations to others considering Skedulo:** Absolutely **What problems is Skedulo solving and how is that benefiting you?** Time management and organize our team and communicate with you team and customers ### 39. Great Scheduling Product **Rating:** 4.0/5.0 stars **Reviewed by:** Leigh M. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2019 **What do you like best about Skedulo?** Easily able to schedule multiple staff and notify them of their daily appointments. Having only introduced mobile devices, the mobile app, Skedulo X will allow staff to see and have updates to their appointments on the go, rather than trying to call them to advise them of changes to their Schedule. Having further rolled out to staff, using the app as the single point of contact has proved valuable. **What do you dislike about Skedulo?** There seems to someimtes be connection issues which leads to entries being duplicated **Recommendations to others considering Skedulo:** IF you have to schedule multiple staff, notify staff of shifts at short notice (eg. such as a rostered staff member calls with a last minute sick day) the ease of offering shift/job offers makes this a powerful tool. **What problems is Skedulo solving and how is that benefiting you?** We are using Skedulo in a health setting. it has helped us move scheudling to a central role, rather than have individuals try and manage their own schedule with various different people ### 40. MCM Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Skedulo?** Support, has to be. The account managers are very quick to jump on and provide assistance / guidance where required. **What do you dislike about Skedulo?** Not much stuff are there to mention on this one. **What problems is Skedulo solving and how is that benefiting you?** Shift login and timesheet managements for the field workers to record shift info as well as the client info to Salesforce. ### 41. Amazing Application, saves alot of time and paper! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Skedulo?** On skedulo you can keep all your daily jobs on the cellphone in your pocket instead of having a clipboard with dozens of sheets of paper. **What do you dislike about Skedulo?** I don't dislike anything about skedulo, I think its a great app for the trucking industry and solves alo **What problems is Skedulo solving and how is that benefiting you?** Skedulo is saving me a lot of time. I can email receipts instantly when a job is done with a click of a button, I can see which trucks have completed there jobs and everything is digital There is no paper trail, everything is done on the phone! ### 42. Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Skedulo?** I find the program user friendly and easy to follow. **What do you dislike about Skedulo?** The swimlane could be more dynamic with more capabilities pertaining to each appointment. **Recommendations to others considering Skedulo:** Quick and user-friendly scheduling tool. **What problems is Skedulo solving and how is that benefiting you?** Scheduling. Quick access to information regarding the different stages our cleaners are in. ### 43. It's very simple and easy to use. and it's useful because it's connected to SalesForce. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Skedulo?** I like how you can see all the technicians' schedule all at once. **What do you dislike about Skedulo?** I don't have anything that I don't like about Skedulo. **What problems is Skedulo solving and how is that benefiting you?** All the notes from Skedulo gets transferred to Salfesforce and it's very helpful as we don't miss information. ### 44. Skedulo is great overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Skedulo?** Out of the box had most of what we needed **What do you dislike about Skedulo?** Very difficult to customize to your particular situation but Skedulo is very good about listening and updating their features to fit our needs. **Recommendations to others considering Skedulo:** Do your research and look closely at what you need. But also know that Skedulo is very good at listening to your concerns. **What problems is Skedulo solving and how is that benefiting you?** Skedulo cleaners and keeping that organized. Automating their check-ins and then using that data to create reports. ### 45. It's great, and I love the features of being able to call, text or email from the appointment. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** I like the feature for the direct call, text or email feature. **What do you dislike about Skedulo?** I would like for there to be more "unavailability types" **Recommendations to others considering Skedulo:** N/A **What problems is Skedulo solving and how is that benefiting you?** Organized scheduling. I'm always refreshing to keep myself organized and ready for the next tour ### 46. Skedulo Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Skedulo?** I like how user friendly it is, I use it daily. **What do you dislike about Skedulo?** Sometimes it seems slow (when going from say the verticle swim lane to a different screen but that could also be my internet) **Recommendations to others considering Skedulo:** this is so easy and very user friendly, which is helpful for a variety of staff **What problems is Skedulo solving and how is that benefiting you?** I love how easy it is to see where our crew is on their route, to view the map, its just a great tool overall for dispatching ### 47. Great employees make this company **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon M. | Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2020 **What do you like best about Skedulo?** mobile capabilities and project manager. **What do you dislike about Skedulo?** Finding out things we thought were part of the system aren’t there. **Recommendations to others considering Skedulo:** Make sure your requirements are fully documented with every detail and included in the bid. **What problems is Skedulo solving and how is that benefiting you?** Scheduling multiple people for multiple presentations throughout the week. ### 48. Transparency and real time reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel h. | Account Manager - Exterior Cleaning Services , Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about Skedulo?** We are able to get everything done and have the tool to see everything real time at the office and in the field. Our crews can create reports which are shared with our client to keep everyone informed of the status of the jobs **What do you dislike about Skedulo?** The view for multiple sites each day. It’s hard to see things clearly We would like to have a different view of scheduled jobs **Recommendations to others considering Skedulo:** Fully understand what needs your team wants and be able to relay that to the relay that to skedulo Results results **What problems is Skedulo solving and how is that benefiting you?** Real time job completion notes and reports Having this tool allows us to keep our clients informed real time ### 49. Skedulo review **Rating:** 4.5/5.0 stars **Reviewed by:** Dana S. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Skedulo?** Our trainers love that they can view scheduled events on the calendar quite easily. Enter post meeting notes of events while leaving the meeting on the service records using the mobile app. Our scheduling coordinators, while scheduling events find searching certifications by trainer very helpful. We have several users that have view only and giving them visibility of events conducted to by the trainer is very helpful for them when managing their shared accounts. **What do you dislike about Skedulo?** For our end users, the system is at times a little slow to pull data. For our admins, there are a few areas to update to make changes in the system which can make it a little tedious. Mobile app configuration could be a bit better. For example, allowing the administrators access to make changes as needed would be ideal. This would cut down time on sending in support tickets and waiting for a response. Especially when we refresh our sandbox, we have some custom development that requires skedulo development team to fix for us. We need this ability in house. **Recommendations to others considering Skedulo:** dedicated admin **What problems is Skedulo solving and how is that benefiting you?** Seamlessly scheduling our trainers to conduct training events at schools. Which then allows them to enter important information about the event on the service records. they can do this by using desktop version or the mobile version. This helps with fields Trainers as they are not always at their desk, so having this access makes using the application very convenient. ### 50. Pretty good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Skedulo?** The ability to schedule multiple people at once. The ability **What do you dislike about Skedulo?** For some reason, people have a hard time rescheduling, so it might be a user interface for the person touring. **Recommendations to others considering Skedulo:** none **What problems is Skedulo solving and how is that benefiting you?** Setting people up on tours in real time. takes less than 5 minutes. it's super easy and a time saver ## Skedulo Discussions - [What's the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) - 2 comments, 1 upvote - [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) - 1 comment, 1 upvote - [View Skedulo pricing details and edition comparison](https://www.g2.com/products/skedulo/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+03%3A26%3A56+-0500&secure%5Bsession_id%5D=a879f48e-e7e4-47be-bfd6-6be2e3d8d6c1&secure%5Btoken%5D=7b31b8869a056c2f936600608b4282e5f286de1ba94eda07e37d182c32da96e8&format=llm_user) ## Skedulo Integrations - [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) ## Skedulo Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Skedulo Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (507 reviews)