--- title: Skedulo Reviews meta_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 422 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Skedulo Reviews **Vendor:** Skedulo **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 422 ## About Skedulo Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com. ## Skedulo Pros & Cons **What users like:** - Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations. (17 reviews) - Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate. (8 reviews) - Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity. (6 reviews) - Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise. (5 reviews) - Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams. (5 reviews) - Users value Skedulo's **efficient scheduling management** , appreciating its route organization and real-time tracking features. (5 reviews) - Easy Access (4 reviews) - Users appreciate the **efficiency** of Skedulo, streamlining task management and enhancing scheduling for teams. (4 reviews) - Simplicity (4 reviews) - Time Management (3 reviews) **What users dislike:** - Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications. (8 reviews) - Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance. (5 reviews) - Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing. (4 reviews) - Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management. (4 reviews) - Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction. (4 reviews) - Customization Difficulties (3 reviews) - Users face **feature limitations** in Skedulo, lacking necessary functionalities and customization options for client information. (3 reviews) - Inaccurate Data (3 reviews) - Users find the **job allocation process lacking** , seeking better functionality and integration for a smoother experience. (3 reviews) - Linking Issues (3 reviews) ## Skedulo Reviews ### 1. Awesome product & Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Tabitha C. | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Skedulo?** The ability to work with a great team that listens and brings your thoughts, ideas, wishes to reality. **What do you dislike about Skedulo?** I have had no problems with Skedulo and/or the Team. **What problems is Skedulo solving and how is that benefiting you?** For us, Home Therapy was using manual scheduling tools that were only visible to whomever was in that building. Now we can view schedules from multiple clinics, allowing scheduling over an area vs. clinic by clinic. ### 2. Simple to use and understand **Rating:** 4.0/5.0 stars **Reviewed by:** Cheyenne E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Skedulo?** I think Skedulo is very user-friendly. It is easy to explain and straightforward. It also has visual aids that are helpful when looking for distances or availability. **What do you dislike about Skedulo?** A few things would be helpful - having more time zones within the same regions for people would make a huge difference in our scheduling as some people get confused. Another thing I am not a fan of is not having many filters available. It'd be helpful if I could pull two to three people out of the swimlane view rather than have to look at all of my resources for a region or one at a time. **What problems is Skedulo solving and how is that benefiting you?** N/A ### 3. Excellent field deployment and resource management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Skedulo?** The UI is very clean and easy to use. Incredibly customizable and API friendly. **What do you dislike about Skedulo?** We had to build a map interface on our own. They should include that as a native feature. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is allowing me to better manage my field resources in multiple states. The mobile app allows for clear, streamlined communication between dispatchers and field staff ### 4. Skedulo does what it is intended, it tracks us on the road which is a great safety feature. **Rating:** 4.0/5.0 stars **Reviewed by:** Annie Z. | Exercise Physiologist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Skedulo?** I like it because it can track where you in real time which is useful for safety and also for the admin to check where you are if a client has called and is wondering if you are on the way to the appointment. **What do you dislike about Skedulo?** Sometimes there are a lot of issues which the button to complete or progress the job. I have to press it twice and double check it at the end of the day to see that all jobs have been properly completed. **Recommendations to others considering Skedulo:** Allowing you to edit jobs on the actual app and make changes. I would also reccommend that it uses less battery when running in the background. **What problems is Skedulo solving and how is that benefiting you?** It helps to organise my jobs for the day and allows my managers to see what I have planned for the day so that they know I am working as I should and not slacking off. **Official Response from Danielle Barbour:** > Thank you so much for your review. We are working to upgrade the Mobile app and hope it exceeds your expectations. ### 5. Great Scheduling Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Skedulo?** Very easy to send out job offers, very convenient for support workers to choose when and where they want to work. **What do you dislike about Skedulo?** Can be time-consuming to figure out all the bells and whistles. **What problems is Skedulo solving and how is that benefiting you?** Reduces the time spent chasing up support workers, allowing us to spend more time on other pressing issues. ### 6. Skedulo is great for taking keeping clinical notes and ensuring notes are completed **Rating:** 3.0/5.0 stars **Reviewed by:** Ethan J. | Pediatric Occupational Therapist - Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Skedulo?** Skedulo is great for taking keeping clinical notes and ensuring notes are completed, it helps keep my notes succinct as you cant end a therapy session with out completing a note **What do you dislike about Skedulo?** In the clinic space, we can't see out therapy room allocations, which make it extremely hard to know what our room flow will look like on each day, we often have to spend extra time finding out what "location" every therapist is in, and more time is spent trying to find spare rooms which could be used on other clinical work. **What problems is Skedulo solving and how is that benefiting you?** It is solving the efficiency problem with note taking, a lot of our staff members were overlaoded eith overdue notes, but skedulo not allowing a job to be ended without completion notes being added mean most notes are being completed within the session. ### 7. Skedulo used for clinical work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Skedulo?** mobile friendly, the interface is straightforward to navigate. I can complete notes where ever i go. **What do you dislike about Skedulo?** the connection between google maps and the app is not very accurate; it always sends the wrong address, 1 house before my designated destination. After market head units will interfere with my destination, such as being enroute and checking in and in progress. **What problems is Skedulo solving and how is that benefiting you?** It is straightforward to access, the interface of the product is to navigate, it continues to be active when the app is closed. ### 8. Northcott Skedulo Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver R. | Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Skedulo?** - The most useful feature of Skedulo is it's the easily accessible and understandable interface. As a trainer of staff, Skedulo is highly intuitive and easy to teach **What do you dislike about Skedulo?** The Skedulo solution is HIGHLY customizable. You can go down some rabbit holes trying to find the perfect solution for your organization. If I could make one recommendation - Start with an Out of the Box Solution! **What problems is Skedulo solving and how is that benefiting you?** 2000+ Workers to be rostered and managed, including matching of staff to customers based on current skills, training tags and preferences. We did not have a solution for appropriately matching customers healthcare and training requirements to a worker. Skedulo has solved this and improved safety and compliance, without adding more work! ### 9. Skedulo is a first step to mass dispatch and job offers to contractors **Rating:** 3.0/5.0 stars **Reviewed by:** Nicholas M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Skedulo?** I really like the ability to create tags and target dispatch job offers to a selected group. **What do you dislike about Skedulo?** I think the app functions as needed but wish there was more descriptions that could be added to offers. **What problems is Skedulo solving and how is that benefiting you?** We are trying to offer assignments to independent nurses who can work per diem jobs. We used to text each individual nurse and the mass offers have allowed us to grow and with demand. ### 10. Streamlined Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Skedulo?** Skedulo has saved me and my fellow client care coordinators countless hours. By enabling us to create job offers and send them to our whole workforce all at once, we no longer have to slog through individual text messaging. Total game changer. **What do you dislike about Skedulo?** It can sometimes run slowly and we occasionally have issues with not being able to send offers to larger numbers. **What problems is Skedulo solving and how is that benefiting you?** Enables communication with many nurses all at once. No more individual texts! ### 11. Sales Team Scheduling Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Skedulo?** Skedulo's team and customer service! We've had great support from the team. **What do you dislike about Skedulo?** N/A- We just started our implementation. **What problems is Skedulo solving and how is that benefiting you?** Looking at our sales consultants schedules and setting up appointents in real time! ### 12. Easy yo use **Rating:** 5.0/5.0 stars **Reviewed by:** Faisal A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Skedulo?** Helps me schedule my appointments with ease no issues **What do you dislike about Skedulo?** Nothing is bad about skedulo its a great platform **What problems is Skedulo solving and how is that benefiting you?** Everything about the app is great no issues whatsoever ### 13. Skedulo review **Rating:** 3.5/5.0 stars **Reviewed by:** Tim C. | Occupational Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Skedulo?** I love how easy this app is to use. It is very simple to navigate and works well in a fast-paced environment. I also like how it tracks kilometres for you which takes time away from another admin task. **What do you dislike about Skedulo?** I wish you were able to save a note in progress and could return to it. I dont like how if you back out of the note it deletes everything. I also wish the app had a section where you could allocate rooms to participants. **What problems is Skedulo solving and how is that benefiting you?** It helps solve challenges with fluidity of administration tasks when working in a fast-paced environment. It helps me keep on top of my workload straight away as it says when I am still in progress. ### 14. Skedulo feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Vanessa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Skedulo?** Simple to use and understand. You can see the phlebotomist schedule in an organized manner and see specific updates in real time. Would recommend it to other companies. **What do you dislike about Skedulo?** Some downsides are that sometimes the distance from the phlebotomist to the patient's home does not show or can be inaccurate. Also, if the phlebotomist checks in by mistake, the same job number cannot be reused on skedulo, and a new one must be created. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is helping me schedule patients and send appointments to phlebotomists. I can be more organized using this application because it's easy to use and understand. ### 15. user review **Rating:** 5.0/5.0 stars **Reviewed by:** Keenan M. | Building consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Skedulo?** the navigation component is eaay to use and very helpful **What do you dislike about Skedulo?** Sometimes it can take an extended period to load the app **What problems is Skedulo solving and how is that benefiting you?** Its a useful tool in my everyday operation ### 16. Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** IVy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Skedulo?** fast, reliable and no breakage during work on the mobile application **What do you dislike about Skedulo?** not serving the purpose or any purpose; Nothing **What problems is Skedulo solving and how is that benefiting you?** manage, engage, and analyze ### 17. Fantastic and easy to use! Simple functions! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Skedulo?** I would recommend Skedulo to a friend or colleague as it is user-friendly, compatible with mobile phones, and customizable. I enjoy the different views, such as weekly and monthly views, making it easier to schedule follow-up appointments. **What do you dislike about Skedulo?** Occasionally it has issues connecting to the internet and I would be unable to compelte the job, however, this is fixed relatively quickly! I have not come across any other area of using Skedulo that I do not like or have difficulty with! Using Skedulo as a practitioner is as simple as it can get, which helps with efficiency **Recommendations to others considering Skedulo:** If you want a program that's easy and simple to use, something that is time-efficient, and a program that is compatible with mobile phones, this is the program for you! **What problems is Skedulo solving and how is that benefiting you?** I am currently not solving any problems with Skedulo. Skedulo is one of the best systems I have used for scheduling my clients, especially with the monthly view. Super easy to use ### 18. Skedulo allows us to review and schedule appointment for all our staff **Rating:** 4.0/5.0 stars **Reviewed by:** Louisa N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Skedulo?** Being able to schedule & review jobs and their status by applying selected filters. This enables us to manage a large workforce over multiple offices throughout Australia. **What do you dislike about Skedulo?** Insufficient filters and information in some areas. Using the Healthcare package has its limitations to customise the information where client details are more relevant that Job numbers. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has worked with us to develop processes that make our implementation of the product easier. However, the new Scheduling Console is obtaining all the new features but does not fit with our organisations requirements. ### 19. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Skedulo?** The Skedulo team is knowledgeable, friendly and helpful! **What do you dislike about Skedulo?** Nothing at this point! Skedulo is easy to use and is very reliable. **What problems is Skedulo solving and how is that benefiting you?** Skedulo allows us to connect our direct support staff with the information they need to provide high quality supports to our clients. ### 20. Scheduling Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Skedulo?** Being able to see all of the times and dates and the flexibility to edit **What do you dislike about Skedulo?** I would like it to be easier to see the jobs that I have created after creating them **What problems is Skedulo solving and how is that benefiting you?** coordinating schedules for a staffing agency- It allows us to see who is available so that there are no conflicts in booking. ### 21. Easy to administrate **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan S. | IT Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Skedulo?** I work in a business that has historically kept records in paper forms, the ability to keep customer records in one central location saves a lot of time and hassle. **What do you dislike about Skedulo?** There is a lot to learn in Skedulo. People naturally take time to get up to speed learning a brand new system, but the training we have had has been a great help. **What problems is Skedulo solving and how is that benefiting you?** We'll never be able to go entirely paperless, but Skedulo is helping us strive toward it. This drives down printing cost. Managing huge numbers of staffing lines has caused a lot of strife for our payroll team, Skedulo simplifies the process for our business. ### 22. Easy to use, does the job well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Skedulo?** How easy it is to use, very easy to work out without the need of a lot of training **What do you dislike about Skedulo?** Sometimes it can be a little bit slow, but overall not a huge deal. The attachment file size can sometimes be challenging to keep down **What problems is Skedulo solving and how is that benefiting you?** Sending required info to our consultants ### 23. It does its jobs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Skedulo?** Distance estimation between the clients Simple layout, and simple to use on the phone Able to see colleagues schedule on the web version and able to add other people onto the job effortlessly **What do you dislike about Skedulo?** Unable to create any job on the app itself, have to be done through the website If you have clients that you go to semi-regularly, it can be time-consuming to create the jobs Unable to estimate the distance between the clients unless you are on the day Sometimes the app does not sync properly resulting in data lost **What problems is Skedulo solving and how is that benefiting you?** Able to monitor the progress and location of the employees, and by having shared schedules, you can see if the other person is busy or not It is benefit as it also integrated google map and Waze hence don't need to type in the address manually every time for navigation ### 24. So far, all of our interactions with members of the Skedulo team have been extremely positive **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah K. | Head of Care Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Skedulo?** It can be configured to our organisational needs. **What do you dislike about Skedulo?** We are still in the development phase of the project, however there have been no negatives so far. **What problems is Skedulo solving and how is that benefiting you?** We aim to have a fully integrated CRM, rostering, payroll and invoicing system that works seamlessly to deliver organisational objectives ### 25. Great platform to hold everything in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Skedulo?** I find the platform user-friendly and I can easily locate what I need under each tab **What do you dislike about Skedulo?** In attachments, it would be handy to download all the attachments in one zipped file **What problems is Skedulo solving and how is that benefiting you?** Having all relevant information under one area within the job is extremely handy ### 26. Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Skedulo?** Easy to use and learn the system, provides an efficient way to schedule for our team of Allied Health professionals, the ability to book recurring schedules saves a lot of time **What do you dislike about Skedulo?** Inability to send multiple jobs out as a job offer for team members to accept all of the sessions dispatched. Having to work between the Skedulo web app and Skedulo in salesforce. **What problems is Skedulo solving and how is that benefiting you?** Allowing our therapists to support participants by reducing the admin time they spend scheduling sessions, allows admin to quickly & efficiently book sessions. ### 27. Review of Skedulo **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Skedulo?** User friendly Details that can be entered **What do you dislike about Skedulo?** Glitchs still needs fixing The distance calculated not working. **What problems is Skedulo solving and how is that benefiting you?** Matching the staff to the clients- better rostering based on staff availability and client needs ### 28. Skedulo in a Nutshell **Rating:** 3.5/5.0 stars **Reviewed by:** Justin B. | Senior Call Center Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Skedulo?** Skedulo was pretty user friendly and had a few features that were the reason we ended up going with them. We especially liked the location feature. **What do you dislike about Skedulo?** Skedulo was expensive, they charged for every single change needed and glitchy. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is great for scheduling appointments and locating your workforce. ### 29. Skedulo Review **Rating:** 2.5/5.0 stars **Reviewed by:** Jacqui H. | Occupational Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Skedulo?** Easy to see when jobs are active or complete with colour coding for activities. Notes are attached to clients which makes following up on a session easy. Similar to competitors like Cliniko **What do you dislike about Skedulo?** Multiple timetables and tabs make things hard to find and at times, accessing client information can be slow. Having timetables and client information in the same place would make it easier to follow up. **What problems is Skedulo solving and how is that benefiting you?** Main program for client information, scheduling, progress notes and files. This helps me access client information and monitor progress as well as schedule clients for the week and track billiables ### 30. Best schedule management **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek V. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Skedulo?** The Management of resources and Job is very easy. **What do you dislike about Skedulo?** The platform don't have ability to generate invoices **What problems is Skedulo solving and how is that benefiting you?** The problem of managing the employees and their jobs and easy to manage their time ### 31. Steamlined our scheduling process **Rating:** 4.0/5.0 stars **Reviewed by:** Chloe F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Skedulo?** Easy viewing and format Team implements feedback **What do you dislike about Skedulo?** Lots of different viewing options, can take time to figure out initally **What problems is Skedulo solving and how is that benefiting you?** No issues at this current time. If there are ever any issues, the product team are great to deal with and efficient in resolving matters ### 32. system that is designed for the user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Skedulo?** its pretty user-friendly, clear and concise and easy to use **What do you dislike about Skedulo?** the training sessions need to be reviewed. i have used Salesforce in 2 different companies now and the training really lacks substance and leaves the people who have attended the training wondering what is going to happen. a lot of back and forth clicking and fast paced which is hard to follow. **What problems is Skedulo solving and how is that benefiting you?** the ease of one system and log in vs multiple systems and log ins ### 33. A great program very efficient and user friendly.... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Skedulo?** Skedulo is great! It is easy to use and quick to learn.... **What do you dislike about Skedulo?** When there is a glitch and the site won't load. **What problems is Skedulo solving and how is that benefiting you?** It is helping me solve and make bookings easier. Great mapping and schedule ### 34. Difficult to get reports & information out of **Rating:** 2.0/5.0 stars **Reviewed by:** Brandon D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Skedulo?** User Interface Ease of viewing trip information **What do you dislike about Skedulo?** Reliability Ability to get reports easily **What problems is Skedulo solving and how is that benefiting you?** Scheduling Staff members out to clients for visits in conjunction with Lumary ### 35. very attentive to our needs and worked hard to deliver a product that met our requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Cameron H. | Senior Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Skedulo?** Software is very flexible and has enabled better management of client rosters **What do you dislike about Skedulo?** V2 mobile app could be better, V3 coming next year **What problems is Skedulo solving and how is that benefiting you?** Enabling business process transformation, flexible scheduling model. ### 36. Useful but slow **Rating:** 3.5/5.0 stars **Reviewed by:** Dylan F. | Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Skedulo?** Simple and easy to understand; limited errors; allows me to schedule therapists at my workplace and automatically send out text messages to the parents of the incoming children **What do you dislike about Skedulo?** Slow; it takes a long time to load; does not always display the correct assets when assigning; strange that you need separate apps for the same thing; easy to make mistakes **What problems is Skedulo solving and how is that benefiting you?** Making sure Service Agreements are always up-to-date; automatically sends out text reminders; displays the therapists and the rooms that they will be occupying throughout the day ### 37. MUTI FUNCTIONAL **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Skedulo?** Files can be uploaded to Skedulo very fast. **What do you dislike about Skedulo?** Some files need to rename to be uploaded to Skudulo. **What problems is Skedulo solving and how is that benefiting you?** Any document can be uploaded to Skedulo. Created employees' working skills and location. ### 38. Skedulo makes scheduling easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Karlei N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Skedulo?** I like it's ease of use and the convenience **What do you dislike about Skedulo?** I don't like that you can't clone jobs.This would be a feature I would love to see. **What problems is Skedulo solving and how is that benefiting you?** Scheduling nurses ### 39. Takes a little getting used too however generally good and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Keara M. | Occupational Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Skedulo?** Ability to see entire calender. Ability to use different filters to narrow down views. Easy to use for scheduling side of things; able to see availabilties etc **What do you dislike about Skedulo?** Slow to update on the App; won't recognise some cancellations until to restart app. Restrictions with the ability to add tentative style sessions to see peoples availabilities **What problems is Skedulo solving and how is that benefiting you?** Scheduling side of software; ability to see differ rooms and employees with the filters. Visually organising rooms, cars, therapist etc to assist with new scheduling and availabilities ### 40. Product is great for scheduling care visits **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Skedulo?** Training great and product is very user friendly **What do you dislike about Skedulo?** It has been challenging to seek a resolution integrating it with other platforms **What problems is Skedulo solving and how is that benefiting you?** Straightforward rostering of jobs and creation of timesheets ### 41. Skedulo: Our Allah **Rating:** 4.0/5.0 stars **Reviewed by:** Naiomi C. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Skedulo?** Skedulo makes improving operations a no-brainer. **What do you dislike about Skedulo?** Occasionally, our nurses have experienced trouble with certain features, but UI improved shortly thereafter. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is helping us solves problems with recruiting efforts. ### 42. User of the product **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Skedulo?** Help run a complacaited businss through logistic coordination **What do you dislike about Skedulo?** Changes can be slow to make and expenive. **What problems is Skedulo solving and how is that benefiting you?** field team logisitcs ### 43. Great UI, solid onboarding. A system we can trust to coordinate our engineering teams. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Skedulo?** We really like the user interface - clean and easy to use for both the planning teams and field engineers. The onboarding process was great with a lot of training and support. **What do you dislike about Skedulo?** The desktop app while beautiful, suffers from the occasional out-of-the-blue error message, which makes me think that there may be a bit more QA / error testing required on the front end. **What problems is Skedulo solving and how is that benefiting you?** Supporting the scheduling of our engineering teams across the country and soon forming the basis of our installation booking tool for customers to self-select an install date. ### 44. First time user **Rating:** 3.5/5.0 stars **Reviewed by:** Stacy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Skedulo?** Able to execute job tasks with few clicks, easy to learn and train others to use. **What do you dislike about Skedulo?** The mileage feature glitches and miscalculates the GPS distance/ drive time. **What problems is Skedulo solving and how is that benefiting you?** Skedulo allows the allocation of multiple field operatives, which makes the dispatching process cleaner, more efficient and removes the constant monitoring or reallocating of field operatives. ### 45. Transforming Scheduling from Spreadsheets with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Matt T. | Vice President Of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Skedulo?** Skedulo has provided a streamlined way for office staff to view and manage the day-to-day logistics of service providers. The mobile app has enabled service providers to manage their schedules and communicate with the office with ease. **What do you dislike about Skedulo?** Integration with Salesforce was a barrier to entry and the ability to create custom solutions can be stifled sometimes **What problems is Skedulo solving and how is that benefiting you?** Managing a large list of daily service deliveries became impossible with more traditional methods like email and spreadsheets. ### 46. Great Field Service Software **Rating:** 4.5/5.0 stars **Reviewed by:** Kris Y. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Skedulo?** The price is outstanding, much better than competitors, especially when considering the native integrations with Salesforce. **What do you dislike about Skedulo?** Basic support is free, enhanced support comes with a fee. **What problems is Skedulo solving and how is that benefiting you?** Allows us to manage our field resources and task allocations. ### 47. Useful but can be over-complicated **Rating:** 3.5/5.0 stars **Reviewed by:** Isabelle H. | SSW Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Skedulo?** Multiple people are able to update the system live so you get a good idea of what is happening as it is happening. It is also useful to keep track of what sessions have been scheduled or canceled and gives you more details on the format of the sessions it is tracking. **What do you dislike about Skedulo?** Some overly complicated systems to get to some useful areas. Unless you know the system quite well it can take a while to find what you are looking for, and then you only really know how to get to the areas that you know so if you need to find some different data you have to explore the system again. **Recommendations to others considering Skedulo:** Take a while to sit with it and understand the system before you try to use it **What problems is Skedulo solving and how is that benefiting you?** Skedulo helps me solve any inconsistencies between our records so I can see what should have been scheduled and if anything happened to that plan. We have so much going on every day the only way to see everything that is happening is with a system like this. ### 48. Intuitive and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine G. | Rostering facilitator, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Skedulo?** Skedulo is user-friendly, clear and straightforward. I love that I can access client and resource information easily via multiple tabs. Changes are easy to make, and the system intuitively speeds up my work. **What do you dislike about Skedulo?** There is nothing I dislike about Skedulo. **What problems is Skedulo solving and how is that benefiting you?** The Skedulo app for resources has been life-changing. The response and uptake of offers from resources have made filling vacant jobs much faster. Our business performance has increased. ### 49. Fantastic Product and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Skedulo?** Skedulo were able to implement the product for our business quickly and effectively. They listened to our business needs exactly and were very easy to work with. **What do you dislike about Skedulo?** Skedulo is an easy to use platform and app. There has been no challenges in implementing with our team. We all love it!! **What problems is Skedulo solving and how is that benefiting you?** Skedulo is solving many of our scheduling needs. We are able to schedules many rooms in our clinic efficiently. We are able to offer shifts to our community workers and they can accept and decline shifts with ease. ### 50. Skedulo **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanette R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Skedulo?** Skedulo is very easy to use, and I love that it shows phlebotomist availabilities. **What do you dislike about Skedulo?** I do not have anything I dislike about Skedulo **What problems is Skedulo solving and how is that benefiting you?** Skedulo helps me find the closest phlebotomist for our patients and their availability. ## Skedulo Discussions - [What's the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) - 2 comments, 1 upvote - [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) - 1 comment, 1 upvote - [View Skedulo pricing details and edition comparison](https://www.g2.com/products/skedulo/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+04%3A14%3A28+-0500&secure%5Bsession_id%5D=4a788b98-27a2-40c0-9292-72c454bb1c68&secure%5Btoken%5D=5e4a9a617e8a804ac8900ec55275d886a9a627506a7a6bf05a7aa94141239ff9&format=llm_user) ## Skedulo Integrations - [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) ## Skedulo Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Skedulo Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (501 reviews)