
It is user friendly. Keeps everything organized and makes accounting easier. Customer service is amazing. They always fix any issues quickly and have the patience to explain. They answer very quickly to any request or question we might have. The reports they provide saves a lot of time when we need to send monthly reports to owners. Love the feature where we can set up automatic reminders to pay rent to tenants and notices as well. The feature they have that gives tenants the option to pay online is great too for us as property managers and also for the tenant's convenience.
I like that they are always looking for ways to make things easier to understand and work. They are always looking for improvement and their prices are very reasonable.
I also like the fact that is web-based so we are able to log in from anywhere at any time.
I like the email they sent every month showing the most profitable and the least profitable property in the system. Review collected by and hosted on G2.com.
There is nothing I dislike about the system or customer service. Everything is great! We have been using them since they started and have had a very satisfying experience. They are really no downsides about using them. All we have experienced has been positive. Review collected by and hosted on G2.com.
The Software is easy to understand and covers all the bases plus some. The cost point is spot on and I have a choice to do a lot of the legwork, or allow the software to take the burden. I would suggest this to anyone managing one property, or several properties. The tech support is very responsive to questions and any issues I have. I really made a great choice. If you are questionable about managing yourself, don't be. This software will make that transition an easy one. Review collected by and hosted on G2.com.
At this time I have not found anything I have not really disliked. Review collected by and hosted on G2.com.
The cutomer support is outstanding! The upside is again the customer support. Some aspects of the software is intuitive while some is not. I have a fair amount of computer experience (not a novice), however some things were not obvious to me to perform. With a email and/or a phone call, I will receive assistance. There are many videos on You Tube to review which I find very helpful. The cost of the software was competitive as compared to other programs. My portfolio is small but growing so the price according to scale was reasonable. Review collected by and hosted on G2.com.
One downside of SimplifyEm is the inability to download the software to your computer as opposed to a web based program. I prefer software on my hard drive and the ability to download updates from the web. Several of the programs I have seen were like this as well though. I wish some things were more intuitive, however that may or may not be more subjective on my part. Occasionally, one may need to contact customer support as some functions you may not be able to "fix" on your end, however all agents have been very helpful including the agents I have talked to. Review collected by and hosted on G2.com.
The support is very good when you first start using the platform and navigating the site is not yet familiar. Once you get a basic understanding, there are plenty of opportunities to get as detailed as you'd like to with expenses and income data. Review collected by and hosted on G2.com.
I can't find a way to just upload documents that don't specifically have a dollar amount associated with them. Otherwise, so far I really like the platform. Review collected by and hosted on G2.com.
I liked that the pricing it offered was the best price compared to other software platforms. However, I quickly learned that that pricing was for the very basic use,,, anything else you want to do will cost you.. things like online payment, owner portal, profit and loss reports, etc. Review collected by and hosted on G2.com.
I don't like that I you accidentally delete something, you are not able to go back and recover it.The only way to do that is paying a fee. If you make a mistake, there is no way of turning back. In order to get simple accounting reports you have to pay so much more for the program, also to accept online payments. Everything costs more and more. Review collected by and hosted on G2.com.
I use the product to keep track of our tenants and expenses and love it. I also like that I was able to purchase a lifetime license so I do not have a reassuring cost for life! Review collected by and hosted on G2.com.
I think it would be nice if they added a checking account dashboard to keep track of expenses and income I have to use another application for that Review collected by and hosted on G2.com.
I like how easy it is to use, and how I can compare in one screen 3 months together, all the information that I need is one click away. Sending owners reports takes me one second. I love it! Review collected by and hosted on G2.com.
Because my location I can't use all the features but everything that I have use so far is available, I would like them to include the owner portal to small business like mine without having to upgrade to the next level. Review collected by and hosted on G2.com.
SimplifyEm is doing job. I manage my properties with this property management software, and I don’t have enough words to praise it. I do not need to visit my tenants every month to collect rent, instead, I collect it online. it has integrated payment collection system. Thanks SimplifyEm Property Management Software team to provide such a beautiful application...... Review collected by and hosted on G2.com.
We need some more report, If SimplifyEm team add more report. it would be great for us Review collected by and hosted on G2.com.
Very easy to set up and use. SimplifyEm helped me manage my tenants a lot. I got a detailed tenant history and financial report every month to review. It has made my properties and transactions much more organized and comprehensive. It is exactly the kind of property management software I have always looked for. Review collected by and hosted on G2.com.
There are a few reports that are not available at the moment, would be nice to have. Review collected by and hosted on G2.com.