# Top 10 ShiftX Alternatives & Competitors If you are considering ShiftX, you may also want to investigate similar alternatives or competitors to find the best solution. Business Process Management Software is a widely used technology, and many people are seeking time saving, sophisticated software solutions with ai text summarization, document generation, and process analysis. Other important factors to consider when researching alternatives to ShiftX include reliability and ease of use. The best overall ShiftX alternative is Agentforce Marketing (formerly Salesforce Marketing Cloud). Other similar apps like ShiftX are ChurnZero, Totango, Act-On, and Glassbox. ShiftX alternatives can be found in [Business Process Management Software](https://www.g2.com/categories/business-process-management) but may also be in [Customer Success Software](https://www.g2.com/categories/customer-success) or [Marketing Automation Software](https://www.g2.com/categories/marketing-automation). ## Best Paid & Free Alternatives to ShiftX - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [Act-On](https://www.g2.com/products/act-on/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [WebEngage](https://www.g2.com/products/webengage/reviews) - [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) - [Contentsquare](https://www.g2.com/products/contentsquare/reviews) - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) - [Custify](https://www.g2.com/products/custify/reviews) ## Top 10 Alternatives to ShiftX Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ShiftX stacks up to the competition and find the best product for your business. ### 1. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) By Salesforce **Average Rating:** 4.0/5 **Total Reviews:** 4,629 Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-shiftx) **Compare Agentforce Marketing (formerly Salesforce Marketing Cloud) with other alternatives:** - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs ChurnZero](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Totango](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Act-On](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs WebEngage](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-webengage) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Catalyst](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango-catalyst) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Contentsquare](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-contentsquare) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Netcore Customer Engagement Platform](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-netcore-customer-engagement-platform) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Custify](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-custify) ### 2. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,610 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs ChurnZero](https://www.g2.com/compare/churnzero-vs-shiftx) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs Act-On](https://www.g2.com/compare/act-on-vs-churnzero) - [ChurnZero vs Glassbox](https://www.g2.com/compare/churnzero-vs-glassbox) - [ChurnZero vs WebEngage](https://www.g2.com/compare/churnzero-vs-webengage) - [ChurnZero vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-churnzero) - [ChurnZero vs Contentsquare](https://www.g2.com/compare/churnzero-vs-contentsquare) - [ChurnZero vs Netcore Customer Engagement Platform](https://www.g2.com/compare/churnzero-vs-netcore-customer-engagement-platform) - [ChurnZero vs Custify](https://www.g2.com/compare/churnzero-vs-custify) ### 3. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Totango](https://www.g2.com/compare/shiftx-vs-totango) **Compare Totango with other alternatives:** - [Totango vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango) - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs Act-On](https://www.g2.com/compare/act-on-vs-totango) - [Totango vs Glassbox](https://www.g2.com/compare/glassbox-vs-totango) - [Totango vs WebEngage](https://www.g2.com/compare/totango-vs-webengage) - [Totango vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-totango) - [Totango vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-totango) - [Totango vs Netcore Customer Engagement Platform](https://www.g2.com/compare/netcore-customer-engagement-platform-vs-totango) - [Totango vs Custify](https://www.g2.com/compare/custify-vs-totango) ### 4. [Act-On](https://www.g2.com/products/act-on/reviews) By Act-On Software **Average Rating:** 4.1/5 **Total Reviews:** 1,071 The Act-On Integrated Marketing Platform is the foundation for successful marketing departments in organizations of all sizes. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Act-On](https://www.g2.com/compare/act-on-vs-shiftx) **Compare Act-On with other alternatives:** - [Act-On vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud) - [Act-On vs ChurnZero](https://www.g2.com/compare/act-on-vs-churnzero) - [Act-On vs Totango](https://www.g2.com/compare/act-on-vs-totango) - [Act-On vs Glassbox](https://www.g2.com/compare/act-on-vs-glassbox) - [Act-On vs WebEngage](https://www.g2.com/compare/act-on-vs-webengage) - [Act-On vs Catalyst](https://www.g2.com/compare/act-on-vs-totango-catalyst) - [Act-On vs Contentsquare](https://www.g2.com/compare/act-on-vs-contentsquare) - [Act-On vs Netcore Customer Engagement Platform](https://www.g2.com/compare/act-on-vs-netcore-customer-engagement-platform) - [Act-On vs Custify](https://www.g2.com/compare/act-on-vs-custify) ### 5. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Glassbox](https://www.g2.com/compare/glassbox-vs-shiftx) **Compare Glassbox with other alternatives:** - [Glassbox vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) - [Glassbox vs ChurnZero](https://www.g2.com/compare/churnzero-vs-glassbox) - [Glassbox vs Totango](https://www.g2.com/compare/glassbox-vs-totango) - [Glassbox vs Act-On](https://www.g2.com/compare/act-on-vs-glassbox) - [Glassbox vs WebEngage](https://www.g2.com/compare/glassbox-vs-webengage) - [Glassbox vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-glassbox) - [Glassbox vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-glassbox) - [Glassbox vs Netcore Customer Engagement Platform](https://www.g2.com/compare/glassbox-vs-netcore-customer-engagement-platform) - [Glassbox vs Custify](https://www.g2.com/compare/custify-vs-glassbox) ### 6. [WebEngage](https://www.g2.com/products/webengage/reviews) By WebEngage **Average Rating:** 4.5/5 **Total Reviews:** 768 WebEngage is a user engagement and retention platform that helps you unify customer data, execute marketing campaigns, and track performance. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs WebEngage](https://www.g2.com/compare/shiftx-vs-webengage) **Compare WebEngage with other alternatives:** - [WebEngage vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-webengage) - [WebEngage vs ChurnZero](https://www.g2.com/compare/churnzero-vs-webengage) - [WebEngage vs Totango](https://www.g2.com/compare/totango-vs-webengage) - [WebEngage vs Act-On](https://www.g2.com/compare/act-on-vs-webengage) - [WebEngage vs Glassbox](https://www.g2.com/compare/glassbox-vs-webengage) - [WebEngage vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-webengage) - [WebEngage vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-webengage) - [WebEngage vs Netcore Customer Engagement Platform](https://www.g2.com/compare/netcore-customer-engagement-platform-vs-webengage) - [WebEngage vs Custify](https://www.g2.com/compare/custify-vs-webengage) ### 7. [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) By Totango **Average Rating:** 4.5/5 **Total Reviews:** 660 Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-shiftx) **Compare Catalyst with other alternatives:** - [Catalyst vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango-catalyst) - [Catalyst vs ChurnZero](https://www.g2.com/compare/totango-catalyst-vs-churnzero) - [Catalyst vs Totango](https://www.g2.com/compare/totango-catalyst-vs-totango) - [Catalyst vs Act-On](https://www.g2.com/compare/act-on-vs-totango-catalyst) - [Catalyst vs Glassbox](https://www.g2.com/compare/totango-catalyst-vs-glassbox) - [Catalyst vs WebEngage](https://www.g2.com/compare/totango-catalyst-vs-webengage) - [Catalyst vs Contentsquare](https://www.g2.com/compare/totango-catalyst-vs-contentsquare) - [Catalyst vs Netcore Customer Engagement Platform](https://www.g2.com/compare/totango-catalyst-vs-netcore-customer-engagement-platform) - [Catalyst vs Custify](https://www.g2.com/compare/totango-catalyst-vs-custify) ### 8. [Contentsquare](https://www.g2.com/products/contentsquare/reviews) By Contentsquare **Average Rating:** 4.6/5 **Total Reviews:** 640 Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-shiftx) **Compare Contentsquare with other alternatives:** - [Contentsquare vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-contentsquare) - [Contentsquare vs ChurnZero](https://www.g2.com/compare/churnzero-vs-contentsquare) - [Contentsquare vs Totango](https://www.g2.com/compare/contentsquare-vs-totango) - [Contentsquare vs Act-On](https://www.g2.com/compare/act-on-vs-contentsquare) - [Contentsquare vs Glassbox](https://www.g2.com/compare/contentsquare-vs-glassbox) - [Contentsquare vs WebEngage](https://www.g2.com/compare/contentsquare-vs-webengage) - [Contentsquare vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-contentsquare) - [Contentsquare vs Netcore Customer Engagement Platform](https://www.g2.com/compare/contentsquare-vs-netcore-customer-engagement-platform) - [Contentsquare vs Custify](https://www.g2.com/compare/contentsquare-vs-custify) ### 9. [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) By Netcore Private Limited **Average Rating:** 4.5/5 **Total Reviews:** 568 Netcore is a globally recognized marketing technology SaaS company offering a full-stack of martech solutions that help product and growth marketers deliver AI-powered intelligent customer experiences across all touchpoints of the user’s journey. Building a unified views of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore represents an all-in-one solution for a marketer. Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Netcore Customer Engagement Platform](https://www.g2.com/compare/netcore-customer-engagement-platform-vs-shiftx) **Compare Netcore Customer Engagement Platform with other alternatives:** - [Netcore Customer Engagement Platform vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs ChurnZero](https://www.g2.com/compare/churnzero-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs Totango](https://www.g2.com/compare/netcore-customer-engagement-platform-vs-totango) - [Netcore Customer Engagement Platform vs Act-On](https://www.g2.com/compare/act-on-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs Glassbox](https://www.g2.com/compare/glassbox-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs WebEngage](https://www.g2.com/compare/netcore-customer-engagement-platform-vs-webengage) - [Netcore Customer Engagement Platform vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-netcore-customer-engagement-platform) - [Netcore Customer Engagement Platform vs Custify](https://www.g2.com/compare/custify-vs-netcore-customer-engagement-platform) ### 10. [Custify](https://www.g2.com/products/custify/reviews) By Custify **Average Rating:** 4.7/5 **Total Reviews:** 527 Next-Generation Customer Success Software For B2B SaaS Categories in common with ShiftX: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) **Compare:** [ShiftX vs Custify](https://www.g2.com/compare/custify-vs-shiftx) **Compare Custify with other alternatives:** - [Custify vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-custify) - [Custify vs ChurnZero](https://www.g2.com/compare/churnzero-vs-custify) - [Custify vs Totango](https://www.g2.com/compare/custify-vs-totango) - [Custify vs Act-On](https://www.g2.com/compare/act-on-vs-custify) - [Custify vs Glassbox](https://www.g2.com/compare/custify-vs-glassbox) - [Custify vs WebEngage](https://www.g2.com/compare/custify-vs-webengage) - [Custify vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-custify) - [Custify vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-custify) - [Custify vs Netcore Customer Engagement Platform](https://www.g2.com/compare/custify-vs-netcore-customer-engagement-platform) ## Explore Articles - [Best online backup service for small business](https://www.g2.com/discussions/what-s-the-best-online-backup-service-for-small-businesses) - [What PLM platforms integrate well with CAD tools like CATIA and NX so engineers do not have to manually push design data into a separate system?](https://www.g2.com/discussions/what-plm-platforms-integrate-well-with-cad-tools-like-catia-and-nx-so-engineers-do-not-have-to-manually-push-design-data-into-a-separate-system ) - [Which data de-identification platforms avoid complex setup and deliver results in pilot phases under 30 days?](https://www.g2.com/discussions/which-data-de-identification-platforms-avoid-complex-setup-and-deliver-results-in-pilot-phases-under-30-days) - [What platform provides analytics on payment cycle times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-payment-cycle-times) - [Which patient identity resolution platforms work best for a hospital system trying to eliminate duplicate patient records and improve matching accuracy?](https://www.g2.com/discussions/which-patient-identity-resolution-platforms-work-best-for-a-hospital-system-trying-to-eliminate-duplicate-patient-records-and-improve-matching-accuracy) - [Which retail task management software works for hourly staff without a steep learning curve so associates can see and complete tasks on their own phones?](https://www.g2.com/discussions/which-retail-task-management-software-works-for-hourly-staff-without-a-steep-learning-curve-so-associates-can-see-and-complete-tasks-on-their-own-phones) ## Spotlight Categories - [Survey Software](https://www.g2.com/categories/survey) - [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) - [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software)