ServiceWise helps sort my work tickets in the easiest way Review collected by and hosted on G2.com.
Nothing to dislike as of now. The product works great Review collected by and hosted on G2.com.
ServiceWise helps sort my work tickets in the easiest way Review collected by and hosted on G2.com.
Nothing to dislike as of now. The product works great Review collected by and hosted on G2.com.
Does it’s job! Can keep track of Support tickets and send the off to other departments and Queues. Review collected by and hosted on G2.com.
User experience has a lack to be desired. Not mobile friendly. Review collected by and hosted on G2.com.
The amount of information that you can use in ServiceWise is incredibly in-depth. Review collected by and hosted on G2.com.
The software itself is very old, clunky and not mobile friendly which makes support difficult when away from the help desk. Review collected by and hosted on G2.com.
I like that it is a program that is simple for the user to use. It makes sending in for support an easy thing to do. Review collected by and hosted on G2.com.
Sometimes there is a lag in the system. It takes a little longer to get the request. Review collected by and hosted on G2.com.
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