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Sentio Design Reviews & Provider Details

Sentio is a Chicago-based product strategy and UX design agency that powers companies through human-centered design. They specialize in designing mobile and web applications in FinTech, EdTech, and HealthTech, creating experiences customers love.

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Sentio Design

Provider Description

Sentio is a Chicago-based product strategy and UX design agency that powers companies through human-centered design. They specialize in designing mobile and web applications in FinTech, EdTech, and HealthTech, creating experiences customers love.

Overview by

Yana Carstens

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Sentio Design Reviews (3)

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JS

Judith S.

Small-Business (50 or fewer emp.)

9/13/2020

"Empathy for the user without losing track of the business goals"

4.5/5

Describe the project or task Sentio Design helped with:

Yana worked with me on a design sprint for a university. We built an SMS based chatbot that asked students a variety of questions in order to match them up to opportunities tied to their interests. The results were thus personalized and presented on a responsive web page that let students dig deeper into each recommendation. Review collected by and hosted on G2.com.

What do you like best about Sentio Design?

Yana is a very empathetic designer, always thinking about the user's needs, and they "why" behind their experience. She easily guides clients through what is often a foreign space to them - such as user journeys, empathy maps, etc. This guidance engages clients in a way that puts them at ease without having to become UX professionals themselves but still put users first. Review collected by and hosted on G2.com.

What do you dislike about Sentio Design?

There isn't anything I dislike, although I have seen people initially surprised by Yana's forthrightness. She's direct, but that should not put you off at all. She's honestly just passionate about what she does! Review collected by and hosted on G2.com.

Recommendations to others considering Sentio Design:

I recommend you engage Sentio Design with an open mind. Be willing to be challenged, and realize your assumptions may be wrong. You want to hire them to help you solve a problem that considers the users first. Review collected by and hosted on G2.com.

What problems is Sentio Design solving and how is that benefiting you?

I've worked with Yana to build a chatbot, and to build an IoT application for a national fuel transportation company. We've also facilitated several design sprint workshops together, and worked on some proposals for prospective clients. Review collected by and hosted on G2.com.

CF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/15/2020

"Top shelf branding and web services"

5/5

Describe the project or task Sentio Design helped with:

We required new creative branding, landing page and website UI/UX services. Review collected by and hosted on G2.com.

What do you like best about Sentio Design?

Open communication, excellent listening to our value prop, and constant feedback loop with helping us really align our priorities. Review collected by and hosted on G2.com.

What do you dislike about Sentio Design?

Honestly nothing. it was a wonderful experience. Review collected by and hosted on G2.com.

Recommendations to others considering Sentio Design:

Do a discovery workshop with a number of team members from all departments. Its extremely undervalued and you will gain great insights and ideas about your business with obvious team unity around a project. Its excellent. Review collected by and hosted on G2.com.

What problems is Sentio Design solving and how is that benefiting you?

Clear market differentiator with our brand compared to our peers. Review collected by and hosted on G2.com.

GE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

9/14/2020

"Great support and clear guidance"

5/5

Describe the project or task Sentio Design helped with:

Company-wide strategic planning, product vision support. Review collected by and hosted on G2.com.

What do you like best about Sentio Design?

Extreme attention to detail and helping to connect dots that we wouldn't otherwise have seen. Actionable steps to take. Review collected by and hosted on G2.com.

What do you dislike about Sentio Design?

Nothing, really. This was a solid process, no complaints. Review collected by and hosted on G2.com.

What problems is Sentio Design solving and how is that benefiting you?

Our company is small, trying to figure out who we are and juggling lots of priorities all at once. Great to have an outside eye with keen attention to detail help us decide how to best move forward (where we were otherwise feeling stuck). Review collected by and hosted on G2.com.