--- title: Segmentify Reviews meta_title: 'Segmentify Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Segmentify works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 73 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Segmentify Reviews **Vendor:** Segmentify **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.7/5.0 **Total Reviews:** 73 ## About Segmentify Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications. ## Segmentify Pros & Cons **What users like:** - Users highlight the **excellent support and tools** from Segmentify that significantly boost sales and site performance. (5 reviews) - Users commend the **exceptional automation** provided by Segmentify, enhancing efficiency and performance while receiving fantastic support. (4 reviews) - Users value the **exceptional customer engagement** of Segmentify, enhancing site performance and overall sales effectiveness. (4 reviews) - Users praise the **responsive customer support** from Segmentify, noting their helpfulness and quick problem resolution. (4 reviews) - Users praise the **helpful support** from Segmentify, noting quick resolutions and valuable tips for improvement. (4 reviews) - Campaign Management (3 reviews) - Easy Setup (3 reviews) - Implementation Ease (3 reviews) - Response Time (3 reviews) - A/B Testing (2 reviews) **What users dislike:** - Users often experience **data alignment issues** with Segmentify that hinder effective management and insights. (1 reviews) - Users find Segmentify's **costs prohibitively high** , making it challenging for smaller businesses to adopt the service. (1 reviews) - Users find the **subscription costs too high** , impacting affordability and overall value for their business needs. (1 reviews) - Users have faced **poor customer support** , though some improvements have been noted thanks to specific team members. (1 reviews) - Users often face **slow loading times** with Segmentify widgets, leading to a frustrating experience and uncertainty for customers. (1 reviews) - Users experience **slow performance** with Segmentify, as widget loading times can extend up to 3-4 seconds, impacting usability. (1 reviews) ## Segmentify Reviews ### 1. Great software that provides a unique personalised customer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Cian M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Segmentify?** Widgets are fantastic and enable us to customise our fans experience on NBL Store. AI bundling has been a huge success for us! It's capabilities are endless and the team are always willing to test new features and ideas until you're satisified. Our Account Manager, Ada Zehir, has been incredible since he took over our account. Very considered in his approach, goes above and beyond and acts quick. **What do you dislike about Segmentify?** My main issue with Segmentify is the widget loading times, this is why I didn't give a 10 score for reccomending. I accept this will never be simultaneous, but in some instances, it can take 3-4 seconds to load after our page has fully loaded for users which can make some customers unsure, and in general, is a poor experience. **What problems is Segmentify solving and how is that benefiting you?** Personalsing our customer journey as we sell merchandise for 10 different clubs, its allowed us to be more club specific and has led to our engagement metrics increasing YOY. It's also helped us gain momementume with product bundling which performs steadily each week. ### 2. User-Friendly and Fast Response **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Segmentify?** Segmentify is a great option to improve your site performance and sales revenue. If you wish to make changes, there are experts available who can quickly get in touch and take action. Although there are areas where the tool can be improved, it is very clear that it provides added value. **What do you dislike about Segmentify?** Custom notifications sent based on the customer journey and making simple changes through the dashboard are areas where modifications can be made. **What problems is Segmentify solving and how is that benefiting you?** Reaching consumers through web push notifications,Receiving analytics services for products, Being able to take quick actions regarding sales and stock through alerts. ### 3. Intersport Turkey & Segmentify **Rating:** 4.0/5.0 stars **Reviewed by:** Zülal T. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Segmentify?** We have been working with Segmentify for about 5 months. We have achieved good results with many recommandations and improvements in 5 months. They continue to support us with quick setups. I especially want to congratulate the team for their support and speed. Recommandation and search products generally work correctly. Of course, there are issues that can be revised and improved, but overall the results are really good for us. **What do you dislike about Segmentify?** We need to work harder on reporting and business development. Not only segmentify, we also need to spend more time on the panel and make improvements. **What problems is Segmentify solving and how is that benefiting you?** We use product recommendations, search results, web push, personalized banner products.We are satisfied with all the products for now, the results are very good. ### 4. Good and interesting tools but more consistency un functionalities would be great! **Rating:** 3.5/5.0 stars **Reviewed by:** Anabel V. | Ecom Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Segmentify?** Solutions and algorithms make a lot of sense to improve customer purchase intention. Tools are not that complicated to implement in terms of timing. **What do you dislike about Segmentify?** Consistency in the functionality of tools can be improved. For some time tools work properly but eventually things break, they are fixed and so on. This could be better. **What problems is Segmentify solving and how is that benefiting you?** Personalization of the customer experience, which provides better and more accurate suggestions based on user behaviour on the website ### 5. Great team, always willing to help. The little technical issues were solved with professionalism. **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra T. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Segmentify?** The diversity of tools that the platform is providing; the on-site widgets with product recommendations are very useful for sales. **What do you dislike about Segmentify?** The Popular Searches are a little too broad, it would help if it were more specific. And about the push notifications, it would be great to be able to set the lifetime that you want, and not to choose from the options provided. **What problems is Segmentify solving and how is that benefiting you?** Personalized recommendations based on one's interest. ### 6. Excellent service and platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mark D. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Segmentify?** Insights and options for developing bespoke options. Good engagement from account manager and offering solutions **What do you dislike about Segmentify?** Email integration still to be completed but is available **What problems is Segmentify solving and how is that benefiting you?** Personalised service and customer funnel via website ### 7. All product recommendation widgets for a fashion retail website **Rating:** 4.0/5.0 stars **Reviewed by:** Suna C. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Segmentify?** Product recommendation algorithms were powerful, and we could quickly check reports and optimize algorithms from the user panel. They have a strong reporting tool. **What do you dislike about Segmentify?** Last months of our collaboration, account managers were not staying a long time, and strategic meetings were not productive. At first, they were stronger about consulting our business. **What problems is Segmentify solving and how is that benefiting you?** We augmented our sales and basket size with product recommendations. We eliminated the manual workforce by Segmentify's widgets. ### 8. Helpful throughout from set-up though to support and a great improvement to our website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Segmentify?** The team could not be more helpful and responsive **What do you dislike about Segmentify?** Sometimes the widgets would break for what seemed to be no reason but they were always quickly resolved. **What problems is Segmentify solving and how is that benefiting you?** Site search improved and was much easier to cross-sell. The bounce rate improved considerably ### 9. Segmentify's Recommendation Widgets and Search make for a positive customer experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Segmentify?** The Search box, is very accurate and results in high conversion rate **What do you dislike about Segmentify?** Some more documentation on widget features & suggestions would be good. **What problems is Segmentify solving and how is that benefiting you?** The personalized product recommendations are very beneficial, especially with a website that has a lot of products. ### 10. A Year With Segmentify **Rating:** 4.0/5.0 stars **Reviewed by:** Robert W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Segmentify?** The feedback and help from the account managers assigned by segmentify means we are constantly being updated with how to best take advantage of the software. Thanks to this we are able to constantly test and try to get the best returns possible. **What do you dislike about Segmentify?** To take full advantage of certain aspects a graphic designer along with intermediate knowledge of HTML/CSS is needed to fully customize segmentify to your brand. **Recommendations to others considering Segmentify:** Segmentify comes with a trial, as with implementing any software in eCommerce, it is always best to trial and see the results. **What problems is Segmentify solving and how is that benefiting you?** Segmentify is helping us increase our conversion rate along with our AOV while keeping in touch with customers through personalized remarketing. ### 11. Great personalisation solutions that can boost your conversion rates **Rating:** 4.0/5.0 stars **Reviewed by:** Yağız S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Segmentify?** Once Segmentify integration code is implemented to the website, personalised content can be delivered to the website visitors which can result in higher conversion rates. Fast customer support and flexibility to make changes on the products in accordance with the business needs. **What do you dislike about Segmentify?** Constant onsite check is required for the recommendation products because sometimes they do not work the way they are supposed to. Service fees can be costly for small-medium enterprises. **Recommendations to others considering Segmentify:** Make sure to clarify your expectations and make regular checks. **What problems is Segmentify solving and how is that benefiting you?** We use segmentify to show personalised product recommendations on our webpages. ### 12. Great service from the whole team. **Rating:** 4.0/5.0 stars **Reviewed by:** Dave S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Segmentify?** Really great team who were brilliant through onboarding and moving over to our account manager. **What do you dislike about Segmentify?** Nothing really although it would be great to see further improvements in the search feature which I have already been told are being done. **What problems is Segmentify solving and how is that benefiting you?** Trendify was a real bonus, being able to quickly see which products are converting well and which are not. ### 13. Good recommendation engine that increase your conversion and boost your sales **Rating:** 4.0/5.0 stars **Reviewed by:** Berk B. | E-Commerce Assistant Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Segmentify?** Easy to use / Algorithms that implied on recommendations are good and beneficial in order to up your conversion rates / Can touch your customers from the various ways / Service quality is good **What do you dislike about Segmentify?** I would like to show different recommendation algorithms under the different product detail pages but we could not configure that. I can not say it is a dislike but it was nice to have. **What problems is Segmentify solving and how is that benefiting you?** -Recommendations(Personalized and non-personalized) ## Segmentify Discussions - [What is Segmentify used for?](https://www.g2.com/discussions/what-is-segmentify-used-for) - [View Segmentify pricing details and edition comparison](https://www.g2.com/products/segmentify/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+15%3A40%3A28+-0500&secure%5Bsession_id%5D=608bc737-bc7b-4c8d-9e0f-183b239b7499&secure%5Btoken%5D=e3a239c2aaffc0b728534abb15e8af3880cd74bc206c4e6f92a9613f93ffdb20&format=llm_user) ## Segmentify Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Administration** - Data Storage - A/B Testing - Integrations **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Integration** - E-Commerce - PIM - Merchadising **Multichannel** - Web - Email - Mobile **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Segmentify Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (427 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (767 reviews)