# Segmentify Reviews **Vendor:** Segmentify **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.7/5.0 **Total Reviews:** 73 ## About Segmentify Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications. ## Segmentify Pros & Cons **What users like:** - Users commend Segmentify for its **remarkable sales growth** , praising effective support and easy integration for enhanced performance. (5 reviews) - Users appreciate the **exceptional automation** features of Segmentify, enhancing marketing efficiency and customer engagement seamlessly. (4 reviews) - Users commend the **excellent customer engagement** features of Segmentify, enhancing user experience and boosting sales significantly. (4 reviews) - Users praise the **exceptional customer support** at Segmentify, highlighting quick responses and proactive assistance with suggestions. (4 reviews) - Users praise the **supportive staff** at Segmentify, providing excellent tips and quick solutions to issues encountered. (4 reviews) - Campaign Management (3 reviews) - Easy Setup (3 reviews) - Implementation Ease (3 reviews) - Response Time (3 reviews) - A/B Testing (2 reviews) **What users dislike:** - Users experience **data alignment issues** with Segmentify, leading to challenges in managing and interpreting their data effectively. (1 reviews) - Users find the **cost of Segmentify** to be too high for their business needs, impacting affordability. (1 reviews) - Users find the **high subscription costs** of Segmentify to be prohibitive for their business budgets. (1 reviews) - Users experience **poor customer support** with Segmentify, although some individuals have found help from specific team members. (1 reviews) - Users report **slow loading times** for Segmentify widgets, causing poor experiences and missed opportunities for customer engagement. (1 reviews) - Users experience **slow performance** with Segmentify, as widget loading times can extend up to 3-4 seconds, impacting usability. (1 reviews) ## Segmentify Reviews ### 1. The Smartest Way to Understand and Engage Your Customers – Just Like We Do at Egeye Dönüş **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmet C. | Co-Founder & Brand Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Segmentify?** The personalization engine and customer journey-based automations are what we like best about Segmentify. Thanks to its smart segmentation and real-time recommendations, we’ve significantly increased our conversions and average basket size. It’s also super easy to use — the panel is intuitive, and everything is set up quickly. What makes the experience even better is the Segmentify team: always responsive, supportive, and solution-oriented. They feel more like an extension of our own team rather than a third-party tool. **What do you dislike about Segmentify?** There isn’t really anything major to complain about. Occasionally, when new features are introduced or the UI is updated, there’s a short adaptation period. But the support team is always quick to assist and smooth out the process. Overall, it's a very solid platform with responsive people behind it. **What problems is Segmentify solving and how is that benefiting you?** Segmentify helps us tackle two key challenges: increasing first-time conversions and bringing back inactive users. Their smart segmentation and behavior-based automation allow us to display highly relevant products at the right moment. Cart abandonment recovery, personalized banners, and timely web push notifications have significantly improved our customer retention and boosted average order value. It's like having a 24/7 digital sales assistant working behind the scenes. ### 2. Excellent help, easy to understand UI and loads of functionallity **Rating:** 5.0/5.0 stars **Reviewed by:** Peter O. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Segmentify?** I would say the staff at Segmentify. The software itself is amazing, but the help ypu get is amazing. Helpfull, sharing tips and tricks, best practices and more. It's easy to use for every day tasks, like keeping track of products in need of attention. Setting up basic rules for keeping contact with your customers etc. Integration was flawless and basically more or less just implementing a GTM-script. We use Segmentify for both analyze and marketing every day. Every problem we have run in to using the software has been quickly handled by comptent workers at Segmentify. **What do you dislike about Segmentify?** I would say there is actually nothing that i dislike with Segmentify. However, with 20 years in eCommerce - i tend to have extremly specific wishes on software. Ofcourse all this functionality doesn't exist in Segmentify yet. But they have allready implemented some of the things i've wished for. And i feel confident the rest will come in due time. **What problems is Segmentify solving and how is that benefiting you?** Segmentify simplifies tasks that are really timeconsuming taking out the data yourself. For example targeting products in need of attention, high runners, low runners, products with lots of visits but few conversions. The UI gives me a real clear picture of what products do well or bad in different channels, making it easier for me to allocate my marketing budget to be as efficient as possible. I find it hard to compare personalization between different companies, but we did a A/B-test comparing Segmentify to our earlier partner and Segmentify won on all categories. Not with a land slide, but with a small win on every KPI. The search tool needed some configuration to work properly for us (we have 100k+ products, so it's extremly important for us). But after a couple of days it's working just fine. There are a lot of functionality that's new to us that we really enjoy. Incorportaing banners in the search etc. I think we only touched what we can do yet, so we are trying to implement something new every week. We also use Segmentify for mails. Both bulk emails and segmented/automated ones. The UI for sending mails could be a bit more clear. The build-part is really easy to understand - but implementing codes, specific audiances or specific personalization needed some training. But then again, all new software does. ### 3. Great software that provides a unique personalised customer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Cian M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Segmentify?** Widgets are fantastic and enable us to customise our fans experience on NBL Store. AI bundling has been a huge success for us! It's capabilities are endless and the team are always willing to test new features and ideas until you're satisified. Our Account Manager, Ada Zehir, has been incredible since he took over our account. Very considered in his approach, goes above and beyond and acts quick. **What do you dislike about Segmentify?** My main issue with Segmentify is the widget loading times, this is why I didn't give a 10 score for reccomending. I accept this will never be simultaneous, but in some instances, it can take 3-4 seconds to load after our page has fully loaded for users which can make some customers unsure, and in general, is a poor experience. **What problems is Segmentify solving and how is that benefiting you?** Personalsing our customer journey as we sell merchandise for 10 different clubs, its allowed us to be more club specific and has led to our engagement metrics increasing YOY. It's also helped us gain momementume with product bundling which performs steadily each week. ### 4. Great product & great service **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine G. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Segmentify?** The product was really easy to implement on our website and has led to AOV uplifts of 40% on those customers who click on the recommendations on our website. The service from Segmentify is fantastic, with any issues sorted promptly. They are very pro-active, always making suggestions on how we can improve our website performance and they are quick to respond and if there are ever any issues they look to find ways to resolve these. **What do you dislike about Segmentify?** Nothing that I can think of. Service and product both great. **What problems is Segmentify solving and how is that benefiting you?** We use Segmentify's recommendation tool, push notification and social proofing. The recommendation widgets have helped us to increase our AOV and units per order and the push notifictaions have increased awareness and traffic to our site. We are still testing the social proofing but are hopeful that this will have improved conversion rates. ### 5. Segmentify: A Valuable Tool for Woox.cz **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Contract & Interim, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Segmentify?** We implemented Segmentify on our new e-shop Woox.cz and immediately saw measurable improvements in conversion rates, confirmed through ongoing A/B testing. The implementation was fast despite our complex pricing structure, and their support team was professional and responsive. The KAM team has been proactive, client-focused, and aligned with our CRO goals. Their assistance during a challenging period, following a warehouse flood, was particularly appreciated. While not the sole driver of our success, Segmentify has proven to be a reliable and effective tool for enhancing our e-commerce performance. **What do you dislike about Segmentify?** We have no complaints, we are satisfied and wish the Segmentify team much success in the future. **What problems is Segmentify solving and how is that benefiting you?** Segmentify primarily helps us improve our conversion rate and average order value (AOV), while enhancing the overall user experience. Additionally, it provides valuable product-level analytics that support our decision-making process. ### 6. Strong Algorithms **Rating:** 4.5/5.0 stars **Reviewed by:** Stanisław B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Segmentify?** The recommendation algorithms work well. **What do you dislike about Segmentify?** We had some problems with technical support but thanks to Alperen Gülnar, everything is much better. **What problems is Segmentify solving and how is that benefiting you?** Segmentify helps with product recommendations, which generally work well and contribute to improved user engagement. ### 7. Great ability to simplify process of data analysis. **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz H. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Segmentify?** Improvement in customer experience thet increase sales. **What do you dislike about Segmentify?** Cost of the service is too high for my business. **What problems is Segmentify solving and how is that benefiting you?** It makes shop easier to use by customers. ### 8. User-Friendly and Fast Response **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Segmentify?** Segmentify is a great option to improve your site performance and sales revenue. If you wish to make changes, there are experts available who can quickly get in touch and take action. Although there are areas where the tool can be improved, it is very clear that it provides added value. **What do you dislike about Segmentify?** Custom notifications sent based on the customer journey and making simple changes through the dashboard are areas where modifications can be made. **What problems is Segmentify solving and how is that benefiting you?** Reaching consumers through web push notifications,Receiving analytics services for products, Being able to take quick actions regarding sales and stock through alerts. ### 9. Excellent team and quick answers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Segmentify?** Have great solutions about pop ups, most selling products and others. **What do you dislike about Segmentify?** Sometimes is not to alligned in terms of data. **What problems is Segmentify solving and how is that benefiting you?** Better solutions about personalization messages to our customers, analytics about the customer behavior and search. ### 10. Use Segmentify **Rating:** 5.0/5.0 stars **Reviewed by:** Ceyda S. | Product Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Segmentify?** The performance and accessibility of the tools they use **What do you dislike about Segmentify?** Some tools need to be developed. For example, Wheel of Fortune There are also areas in the panel that need to be developed. **What problems is Segmentify solving and how is that benefiting you?** In the Recommendation and Search section, we have additional seasonal requests that we need to use. Segmentify is guiding in this regard and meets our requests in a short time. ### 11. Easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Ana C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Segmentify?** They are always looking for to improve customer experience and giving new ideas, new functions and improve the existing ones **What do you dislike about Segmentify?** With dynamic recommendations and the order how products are shown **What problems is Segmentify solving and how is that benefiting you?** Mainly search box ### 12. Intersport Turkey & Segmentify **Rating:** 4.0/5.0 stars **Reviewed by:** Zülal T. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Segmentify?** We have been working with Segmentify for about 5 months. We have achieved good results with many recommandations and improvements in 5 months. They continue to support us with quick setups. I especially want to congratulate the team for their support and speed. Recommandation and search products generally work correctly. Of course, there are issues that can be revised and improved, but overall the results are really good for us. **What do you dislike about Segmentify?** We need to work harder on reporting and business development. Not only segmentify, we also need to spend more time on the panel and make improvements. **What problems is Segmentify solving and how is that benefiting you?** We use product recommendations, search results, web push, personalized banner products.We are satisfied with all the products for now, the results are very good. ### 13. Good and interesting tools but more consistency un functionalities would be great! **Rating:** 3.5/5.0 stars **Reviewed by:** Anabel V. | Ecom Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Segmentify?** Solutions and algorithms make a lot of sense to improve customer purchase intention. Tools are not that complicated to implement in terms of timing. **What do you dislike about Segmentify?** Consistency in the functionality of tools can be improved. For some time tools work properly but eventually things break, they are fixed and so on. This could be better. **What problems is Segmentify solving and how is that benefiting you?** Personalization of the customer experience, which provides better and more accurate suggestions based on user behaviour on the website ### 14. Segmentify has with impeccable customization **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe Gerhard L. | UX/UI Designer Jr., Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Segmentify?** A Segmentify is based on product suggestions based on customer navigation. It also has a complete Behavioral Targeting feature: Popups, surveys, a/b tests, etc. **What do you dislike about Segmentify?** Segmentify is always requested to help solve the problems, that way I don't have any unpleasantness **What problems is Segmentify solving and how is that benefiting you?** Creation of Pop Ups and product recommendations ### 15. Great Personalization Tool with Strong Customer Success Service **Rating:** 5.0/5.0 stars **Reviewed by:** Emre . | New Business Models Squad Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Segmentify?** Segmentify is a marketing tool that offers a personalized product recommendation experience to consumers based on their purchasing behavior on our platform. We are very pleased with its easy integration and strong communication with us. **What do you dislike about Segmentify?** In addition to existing segments, the ability to create custom segments and behavioral targeting in the app are areas that need to develop. **What problems is Segmentify solving and how is that benefiting you?** Search is new shelf in e-commerce platforms.Thanks to Segmentify, we use the search field in an optimized way ### 16. Amazing tool and support team **Rating:** 5.0/5.0 stars **Reviewed by:** Danilo L. | E-commerce Content Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Segmentify?** It's an amazing platform and the team has given full support for us, very open to new ideas to improve results and the tool **What do you dislike about Segmentify?** The panel could be a little bit easier to handle, given hints on what to do and what metrics are we looking at. **What problems is Segmentify solving and how is that benefiting you?** Search, insights, push notification are helping the business to grow and for users to find the best matches for them. ### 17. Great Tool! Amazing Team! **Rating:** 5.0/5.0 stars **Reviewed by:** ONURALP C. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Segmentify?** We mostly love recommendation widgets. The Segmentify team provided fast solutions to our problems. **What do you dislike about Segmentify?** We have no problem! They have really great tools and support team. **What problems is Segmentify solving and how is that benefiting you?** Conversion Rate and Average Order Value Uplift ### 18. A successful recommandation tool that boost sales and CR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Segmentify?** It's a great platform, the product recommendations are very successful and the algorithms work very well. The user panel is user-friendly and easily understandable. Customer support responded very quickly. Amazing SaaS platform, they're always solution-oriented. If you want to boost your sales but don't know how Segmentify is a key to success. **What do you dislike about Segmentify?** As yet, nothing that I dislike. Everything has been great so far. **What problems is Segmentify solving and how is that benefiting you?** To begin with; searchandising widget was a band-aid for our website. Especially personalized product recommendations are very beneficial. ### 19. Great team, always willing to help. The little technical issues were solved with professionalism. **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra T. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Segmentify?** The diversity of tools that the platform is providing; the on-site widgets with product recommendations are very useful for sales. **What do you dislike about Segmentify?** The Popular Searches are a little too broad, it would help if it were more specific. And about the push notifications, it would be great to be able to set the lifetime that you want, and not to choose from the options provided. **What problems is Segmentify solving and how is that benefiting you?** Personalized recommendations based on one's interest. ### 20. Excellent Product and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mertcan K. | Product Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Segmentify?** The algorithm works very well, the team has innovative ideas and the fastest customer support I’ve ever seen. Working with them is always enjoyable and instructive. **What do you dislike about Segmentify?** Nothing to complain about. Great product and support team. **What problems is Segmentify solving and how is that benefiting you?** We've improved our search module and recommendation widgets with Segmentify. After these improvements, we've increased our conversion. ### 21. We are generally happy with the Segmentify automations we use as a remarketing tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Özgür T. | D, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Segmentify?** With the spread of e-commerce and increasing competition, personalized marketing tools are gaining importance day by day. As Hemington, we use the Segmentify platform to communicate accurately with our website visitors and enable them to reach their needs. In particular, we effectively use the search and recommendation modules. **What do you dislike about Segmentify?** Drafted bulk pushes are moved to completed push scenarios when we log out and we cannot edit them. **What problems is Segmentify solving and how is that benefiting you?** With Segmentify, we can easily reach our visitors at the right time with automation setups in marketing activities that make up a significant part of our revenue. ### 22. Very Helpful, great return on investment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Segmentify?** You can easily see the money coming in. Everyone is so helpful. everything I have asked for has been done **What do you dislike about Segmentify?** Not sure I can think of any, no complaints **What problems is Segmentify solving and how is that benefiting you?** People really shop by using the search box, so it's worth your while to have a good search box. the AI is great at showing what products people really want to see ### 23. Excellent technology with an optimum price! **Rating:** 5.0/5.0 stars **Reviewed by:** Yavuz . | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2022 **What do you like best about Segmentify?** Segmentify is a fast moving company with a talented team. They're always solution oriented, so we know that they've already solutions for extreme cases. **What do you dislike about Segmentify?** Nothing. Segmentify has high performance solutions with optimum costs. **What problems is Segmentify solving and how is that benefiting you?** We've improved our search engine and recommendation engine with Segmentify. After these improvements we've increased our conversion. ### 24. Segmentify is perfect for recommendation. **Rating:** 5.0/5.0 stars **Reviewed by:** Alper T. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2020 **What do you like best about Segmentify?** It is very easy for us to use the Segmentify panel. The recommendation tool is very powerful. Our customers can easily view top-selling products, new products, and personalization products. The Segmentify account team is very helpful in every way. We hold meetings every month and improve our cooperation. **What do you dislike about Segmentify?** We need more and more new products for improve our website and sale performance. **Recommendations to others considering Segmentify:** I think they will be satisfied. **What problems is Segmentify solving and how is that benefiting you?** Using Segmentify helps our customers find the product they are looking for more easily. We are making our website more dynamic. In this way, we increase our conversion rate. ### 25. Brilliant partners! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Segmentify?** The ease and speed of incorporating AI depend on several factors, including the complexity of the AI solution, the existing infrastructure, and the expertise available. Generally, with the right tools and resources, AI can be integrated relatively quickly and efficiently. **What do you dislike about Segmentify?** The information is abundant, sometimes excessively so. Everything is complete. The scheduling and bilingual sites need to function better. Previous answer. **What problems is Segmentify solving and how is that benefiting you?** Suggestions automation, search improvements, push campaigns, and trendify insights ### 26. Strong Team, Simple Interface, Good Algorithm **Rating:** 5.0/5.0 stars **Reviewed by:** Alev A. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Segmentify?** The algorithm works very well and the team's ability to solve problems is very strong. **What do you dislike about Segmentify?** everything is good there is nothing i don't like **What problems is Segmentify solving and how is that benefiting you?** Search Box, recommendation, push, serchandising ### 27. Great Personalization solution with many options **Rating:** 5.0/5.0 stars **Reviewed by:** Vasja F. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Segmentify?** Hassle-free implementation, Segmentify took care of everything with a little help from our end. They are extremely responsive and helpful with anything at any time. Their personalization features are performing great and they deliver what they promise. They are always innovating new features and proactively demonstrating/implementing them, which I find really great going through busy times. **What do you dislike about Segmentify?** So far, nothing much to dislike. Whatever glitch/discrepancy we find, they solve it immediately. **What problems is Segmentify solving and how is that benefiting you?** Helping our customers find products they love. ### 28. Great tool, great team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Segmentify?** Clear reports and they always answer really fast on our requests. **What do you dislike about Segmentify?** Maybe they can be a little bit proactive on showing new products. **What problems is Segmentify solving and how is that benefiting you?** Products reccomendations, custom user experience. ### 29. Excellent Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Segmentify?** We prefer it because it is customized according to our needs. It multiplies our playing field to increase the conversion rate. I am very satisfied with the features of the product and the service. It is also very good that the services are measurable. **What do you dislike about Segmentify?** It would be better if there are products such as email and sms marketing **What problems is Segmentify solving and how is that benefiting you?** . ### 30. Excellent service and platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mark D. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Segmentify?** Insights and options for developing bespoke options. Good engagement from account manager and offering solutions **What do you dislike about Segmentify?** Email integration still to be completed but is available **What problems is Segmentify solving and how is that benefiting you?** Personalised service and customer funnel via website ### 31. Very useful tool for a website. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Segmentify?** It makes the website more up-to-date and creates more traffic than without it. **What do you dislike about Segmentify?** Nothing to complain about. They have a great support team. **What problems is Segmentify solving and how is that benefiting you?** Cross and up sale. It makes wonders for sales on our webpage. ### 32. Diligent and Responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Segmentify?** Service and support is top notch, great communication **What do you dislike about Segmentify?** Technology not as sophisticated as others **What problems is Segmentify solving and how is that benefiting you?** Surfacing products ### 33. Quick responses and helpful team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Segmentify?** IIyada from the Segmentify team has been really helpful in assisting Butlers Chocolates with conversion rate optimisation. She is always very quick to respond and brings helpful suggestions. **What do you dislike about Segmentify?** We have not had the time prior to Easter to focus on results of optimisation - hopefully we can focus on this more going forwards! **What problems is Segmentify solving and how is that benefiting you?** Conversion rate optimisation through personalised recommendations ### 34. All product recommendation widgets for a fashion retail website **Rating:** 4.0/5.0 stars **Reviewed by:** Suna C. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Segmentify?** Product recommendation algorithms were powerful, and we could quickly check reports and optimize algorithms from the user panel. They have a strong reporting tool. **What do you dislike about Segmentify?** Last months of our collaboration, account managers were not staying a long time, and strategic meetings were not productive. At first, they were stronger about consulting our business. **What problems is Segmentify solving and how is that benefiting you?** We augmented our sales and basket size with product recommendations. We eliminated the manual workforce by Segmentify's widgets. ### 35. Great addition to our eComm with great results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Segmentify?** We love push notifications and recommendation widgets as they are very customizable. Customer support from their side is also excellent as they try to meet your needs. **What do you dislike about Segmentify?** It would be great if they manage to upgrade the control panel regarding insights (bulk/monthly insights) for a customizable period of time. **What problems is Segmentify solving and how is that benefiting you?** Reaching more people and letting them know about special promotions. Smart dynamic product recommendations are bringing great results. ### 36. Segmentify are excellent to deal with and have really enhanced the user experience on Joyces.ie **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Segmentify?** They are very helpful and it has made our website far easier to use and much more effective in terms of converting sales **What do you dislike about Segmentify?** I did not dislike any feature of Segmentify **Recommendations to others considering Segmentify:** If you want to enhance your consumer experience and increase sales, talk to Segmentify **What problems is Segmentify solving and how is that benefiting you?** The search facility on our website ### 37. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy S. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Segmentify?** The system is very intuitive, it assists with our conversion rate optimisation strategy and also the staff are tremendously responsive, helpful and accomodating. **What do you dislike about Segmentify?** Sometimes recommendations can show if the product is out of stock - there seems to be a lag sometimes. **What problems is Segmentify solving and how is that benefiting you?** Optimising conversion, smart search. ### 38. Segmentify is a great tool to boost your sales. **Rating:** 5.0/5.0 stars **Reviewed by:** Luka J. | PR and project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Segmentify?** With Segmentify we were able to integrate widgets that suggest best products to customers on the base what tey are looking for. We are very satisfied with push notifications as well. The system is easy to use nevertheless that they have great customer support and they are fast and always ready to help. **What do you dislike about Segmentify?** Sometimes widgets are not quite compatible with the promotions we have. In that case, we turn it off, which is also very simple to do. **Recommendations to others considering Segmentify:** We would suggest for all who want to boost their sales to integrate Segmentify **What problems is Segmentify solving and how is that benefiting you?** Segmentify helped us build more customer-friendly and personalized page. ### 39. Working with Segmentify is like having an extension to my team **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Onur L. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Segmentify?** If I had to choose a single thing I appreciate most about Segmentify, it would be the fact that I can reach out to my account manager with an algorithm concept, and have the team create it ready for me to test it and take it live in no team. It really is like having an extension to my team, they're a great bunch. **What do you dislike about Segmentify?** There is nothing I dislike about working with Segmentify. **Recommendations to others considering Segmentify:** Just take the trial, you won't be disappointed! **What problems is Segmentify solving and how is that benefiting you?** Our conversion rate increased 4.5x with the introduction of Segmentifys personalisation product with an AOV increase of 26%. ### 40. Very easy and fast implementation and the Segmentify team are extremely helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Doirrean O. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Segmentify?** The Segmentify team is always on hand to help with any queries that we may have. **What do you dislike about Segmentify?** We haven't encountered any problems with Segmentify. **What problems is Segmentify solving and how is that benefiting you?** The main problem that we have solved with Segmentify is increasing our customer's experience. ### 41. Helpful throughout from set-up though to support and a great improvement to our website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Segmentify?** The team could not be more helpful and responsive **What do you dislike about Segmentify?** Sometimes the widgets would break for what seemed to be no reason but they were always quickly resolved. **What problems is Segmentify solving and how is that benefiting you?** Site search improved and was much easier to cross-sell. The bounce rate improved considerably ### 42. We define it as a person working on our website. We get good conversions. **Rating:** 4.5/5.0 stars **Reviewed by:** Uğur İskender D. | E-Commerce and Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Segmentify?** We are particularly pleased with the search box component. We want it to be reflected in the search results. **What do you dislike about Segmentify?** We would like to confirm the Segmentify returns. We just have to trust Segmentify. For example, we should be able to check its accuracy in Google Analytics. Or another way. **Recommendations to others considering Segmentify:** I think websites with a certain number of visitors should definitely test them. **What problems is Segmentify solving and how is that benefiting you?** It makes up for the weaknesses of the search results on our website. It also increases our conversions. ### 43. Available during non work hours, emergency cases are solved almost istant. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Segmentify?** Return users have hiver CR, relevant profucts are displayed. **What do you dislike about Segmentify?** Push notifications. To much invasive for the enviroment and our suroundings. **Recommendations to others considering Segmentify:** Imcreased the Comversion Rate on Website while learning what users whant! **What problems is Segmentify solving and how is that benefiting you?** Tracking problems, what we cpuld not gather trough analythic Google data, we are able to see trough Trendify, act and create our campaign and offer based on trends and insights. ### 44. Segmentify Exceeding Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Segmentify?** In a nutshell, everything they do. Segmentify provides detailed and in-depth analysis, recommend new ideas based on research, all of which is presented clearly and concisely. If I have an idea or change that I want to test, I can give it to Segmentify, knowing full well that it will be ready to go as soon as physically possible **What do you dislike about Segmentify?** As yet, nothing that I dislike. Everything has been great so far. **What problems is Segmentify solving and how is that benefiting you?** Personalization at an individual customer level at various points in the customer journey. All of which is being reported against pre-agreed metrics, one of which is a really short purchase window. ### 45. UX Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Segmentify?** Ease of Use Accessibility Fast and Secure Software Support Strong team communication **What do you dislike about Segmentify?** We haven't encountered a dislike scenario yet :) **Recommendations to others considering Segmentify:** Segmentify turkey has the most expert staff in the business and can cooperate very well. He is one of our influential consultants with fast response and sincere communication. **What problems is Segmentify solving and how is that benefiting you?** We can make many additions on the site without the need for a software team. product recommendation, HTML edits promotional displays on products and reporting. ### 46. satisfying experience **Rating:** 4.5/5.0 stars **Reviewed by:** Alessio B. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Segmentify?** Easy to read numbers, satisfacting results, great customer care **What do you dislike about Segmentify?** Some widgets were quite heavy and made the loading time of some pages too slow. But Segmentify team immediately resolved this issue and now anything is really fine. **What problems is Segmentify solving and how is that benefiting you?** We managed to give customers a more pesonalized experience ### 47. Segmentify's Recommendation Widgets and Search make for a positive customer experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Segmentify?** The Search box, is very accurate and results in high conversion rate **What do you dislike about Segmentify?** Some more documentation on widget features & suggestions would be good. **What problems is Segmentify solving and how is that benefiting you?** The personalized product recommendations are very beneficial, especially with a website that has a lot of products. ### 48. I have been working with Segmentify for a long time and I highly recommend it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Segmentify?** The panel is easy to use and graphs & tables are quite informative. **What do you dislike about Segmentify?** Sometimes refresh time takes long in the panel. **What problems is Segmentify solving and how is that benefiting you?** We use product recommendations, automated e-mail and push notification scenarios; in addition we have user surveys. ### 49. A useful tool that contributes to sales and processes. **Rating:** 4.5/5.0 stars **Reviewed by:** zeynep ece k. | CRM and Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2021 **What do you like best about Segmentify?** Finding a suitable solution for all problems with the brand and new product suggestions **What do you dislike about Segmentify?** Until this time, I haven't had any negative experience with Segmentify. **What problems is Segmentify solving and how is that benefiting you?** recommendation and search bar ### 50. Recommendations and Algorithms very successful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Segmentify?** The algorithms work very well and the product recommendations are very successful. Customers' needs are responded very quickly. **What do you dislike about Segmentify?** The only point I can say negatively; The system in which the products are read can be more synchronized with their own systems. In addition, fast actions can be taken at the point of new products&new features. **Recommendations to others considering Segmentify:** We prefer to use segmentify products on search result pages and to bring the result page with Segmentify. They are good at the point of suggestions, especially the smart algorithms work very well and can measure the customers' movements very well. The biggest problem is the control of the differences between the feed and the system. In addition, the trendify product can be further developed. For example, the data of complementary products can be more detailed, in basket readings and analyzes can be made. In addition, the trendify product can be further developed. For example, the data of complementary products can be more detailed, in-basket readings and analyzes can be made. In general, we are very satisfied with using the Segmentify product. **What problems is Segmentify solving and how is that benefiting you?** We can better see the customer's needs and take faster solution actions with Segmentify . For users, there is a very good navigation and their needs are clear in their minds faster. Especially with the Bannerify product that we have just started to use, we can see how users respond to our choices. Accordingly, we can draw our road map. Enjoy working with Segmentify especially Merve Sarıalioğlu and Mustafa Biçer. ## Segmentify Discussions - [What is Segmentify used for?](https://www.g2.com/discussions/what-is-segmentify-used-for) - [View Segmentify pricing details and edition comparison](https://www.g2.com/products/segmentify/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A01%3A50+-0500&secure%5Bsession_id%5D=eb4efd20-c5b9-473f-88ac-8201ff55c5f4&secure%5Btoken%5D=375e668624fe00843d0b2f3c8053dfa52cecbb7f8f72a605f96ddc46ef882d5f&format=llm_user) ## Segmentify Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Administration** - Data Storage - A/B Testing - Integrations **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integration** - E-Commerce - PIM - Merchadising **Multichannel** - Web - Email - Mobile **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Segmentify Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,339 reviews) - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (421 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (757 reviews)