Sage Intacct Reviews & Product Details

UI is easy to use and self explanatory. Does not require too much training. It performs much faster than other ERP systems. The integrations with external products are incredibly useful. The templates and user guides are very helpful and well as the community function. It is a fair price point for what the product provides and the use of AI is massively important as we use it for AP processes. Review collected by and hosted on G2.com.

Troubleshooting can be difficult. The Co-pilot function next to the search bar isn’t very helpful, based on my own experience using it. It would be immensely helpful to be able to amend department categories in bulk, especially when you’re trying to rectify problems left by prior users. Static data that won’t affect P&Ls and balance sheets should be changeable as well. For example, if a location code has been used incorrectly for a year, the ability to update them all to the correct one would be great. Review collected by and hosted on G2.com.

I appreciate the ability to delete things easily if needed. I also like the many ways you can tailor it to your operation using different configurations and dimensions. Review collected by and hosted on G2.com.

The Fixed Asset module is clunky and difficult to get just right. Sometimes the only way to fix something is to dispose of it and replace it with a new FA#. The depreciation doesn't always calculate or post correctly. Reports are super complex to build and maintain. It is very hard to figure out how to do certain things correctly in Intacct because there are so many dependencies. Review collected by and hosted on G2.com.

It is very easy to use, interface is very good, and i don't have to draft entries from scratch, i can simply duplicate previous one and updtae details. Review collected by and hosted on G2.com.

Nothing, my experience so far is really good. Review collected by and hosted on G2.com.

You can customize pretty much everything, which helps the software work the way our business needs it to. We rely on a lot of smart rules to link data together, and that flexibility makes a big difference in day-to-day workflows. There are also a ton of integrations available. For example, we integrate Ramp for AP and Ripping for payroll. Lastly, the intercompany accounting is great: we can pay bills from any entity, and the intercompany engine handles the work of allocating expenses to the correct entity, regardless of where the bills are paid. Review collected by and hosted on G2.com.

The fixed asset module is not internally developed, and it feels clunky and not very intuitive. We are in the real estate business and have a lot of fixed assets, and we’ve struggled to find solutions that work well for our workflow. They also seem slow to roll out new features. I understand they are working on a new, internally developed fixed asset platform that will be fully integrated with the Sage workflow, but it hasn’t been rolled out yet, and I believe it has been well over a year—possibly two. Review collected by and hosted on G2.com.

I think the functionality of being able to link things together digitally is excellent compared to alternative Sage products. The ability to easily navigate to invoices from link to link, and to amend journals, etc., rather than having to manually reverse and submit again, is a big plus. I also love that it isn’t clunky and that it’s clean, straightforward software to use. Review collected by and hosted on G2.com.

Because it’s so digital, it can feel a little complex at times to learn where to go to achieve what you need. There are also a few extra layers to certain steps, which can make it a bit difficult to get your head around at first. Review collected by and hosted on G2.com.

I like the interface and it is easy to navigate. The reporting is great - I can get everything in excel which makes manipulation very easy. The Sage University is really great. The videos are informative and to the point. Review collected by and hosted on G2.com.

Their bank reconciliation process takes a bit of getting used to. I'm not sure how to best explain it - but it's not as intuitive as their other modules. Also - the PO module does not allow for last minute changes within matching. Review collected by and hosted on G2.com.

What I find most helpful is being able to manage multiple companies within one system and run reports across all of them. The onboarding process was also extremely easy. Review collected by and hosted on G2.com.

It’s a bit more expensive than other software. There’s definitely a learning curve, but it’s worth it in the end. Review collected by and hosted on G2.com.

I like that Sage Intacct is web-based and can be used anytime from anywhere without the need to log into a proper server. It's very easy to use, flexible, and runs smoothly with minimal requirements, which is great for my team. The software really simplifies the process of accounting and reporting, and setting up reporting is very easy and very useful for creating customized reports and dashboards. It also supports multi-currency, which is a huge help for my global team, allowing them to work effectively across the globe. Review collected by and hosted on G2.com.

We have a long list of intercompany setups, and it doesn't work effectively for us. Also, when updates are brought into the system, it sometimes takes many hours, like three to four hours, which hampers productivity for our team working in India and other offshore areas. So, this time-taking activity creates issues for us sometimes. Review collected by and hosted on G2.com.

What I love most about Sage Intacct is that it frees me from manual data entry and lets me focus on strategic analysis. The multi-dimensional general ledger is a game-changer; instead of managing a bloated chart of accounts, I can easily tag and slice data by project, vendor, or department with a few clicks. For multi-entity management, it completely eliminates the month-end spreadsheet shuffle by automating intercompany transactions and providing a consolidated view instantly. The embedded AI also gives me huge peace of mind by catching ledger anomalies early and allowing for a continuous "soft close" rather than a brutal month-end crunch. Finally, its open API seamlessly connects with our existing stack like Salesforce and Ramp, keeping all of our financial and operational data unified in one reliable source of truth. Review collected by and hosted on G2.com.

While I appreciate Sage Intacct, there are definitely things that frustrate me. The initial setup and learning curve are incredibly steep; it takes a long time to get comfortable navigating the system unless you are already an expert. The custom report builder is also way too complex and rigid. Trying to create a specific layout feels like a chore, and exporting to Excel removes all the active formulas, leaving me to manually rebuild them. I also dislike the pricing model for add-on features. Essential capabilities like budgeting, advanced inventory management, or credit card processing aren't always native and require expensive add-on modules or third-party integrations. Lastly, the user interface can sometimes feel a bit dated, requiring way too many clicks just to complete a standard, everyday task. Review collected by and hosted on G2.com.

Reporting capabilities are leaps ahead of the prior software we were using. the capability of creating custom dimensions and the project/grant module have streamlined so much of the work our non-profit was doing manually prior to the switch.

the interface takes some getting used to for anything beyond basic AP/AR/cash management, but once you are comfortable with the menus, it really opens a lot of possibilities, specially with custom reporting and dashboards. Review collected by and hosted on G2.com.

I understand that the point of this software is to skip the use of excel, but we live in a world ruled by the worksheet and intacct lacks direct integration with microsoft excel unfortunately. and every report you download in excel form is not formatted correctly so excel believes it's a website and will try to save it as such.

additionally, not having basic fields like account name readily available on the general ledger as a field to be included on every line in an excel document means that General ledger downloads are really limited to CSV. if the report does not come out of intacct exactly as needed, then there is a lot of formatting that is required still.

Additionally, the dashboards lack a really print-friendly format, if your exces require dashboards but refuse to use the portal and want PDF/printed dashboards, it makes it really difficult to find the right formatting Review collected by and hosted on G2.com.