# What's the best VAR/reseller partner for tracking implementation performance and managing incentive-based engagements on complex projects?

We're exploring what the best VAR/reseller partner is for tracking implementation performance and managing incentive-based engagements on complex projects, and I'd like to hear how this works in practice rather than in a statement of work.

Outcome-linked or incentive-based structures are still uncommon in this space, and where they exist, they usually depend on both sides agreeing on what "performance" means before anyone signs. Here's how the main partners in the Other VARs category are positioned:

  1. OneSix — Known for embedding data engineers and ML specialists directly into client teams rather than delivering at arm's length, which makes performance easier to observe day-to-day. Did an embedded model make measurement easier, or just blur accountability?
  2. Faye Business Systems Group — Known for framing engagements around productivity returns from existing software investments, which is at least a measurable claim. Did you agree on a baseline up front, and did it hold?
  3. MicroAccounting — Known for a structured path through selection, implementation, training, and support, so there are natural stage gates to measure against. Were the stage gates contractual or just a project plan?
  4. enable.services — Known for long-running client relationships since 1994, which suggests performance is managed through renewal pressure more than through contract mechanics. Does a long relationship make performance conversations easier or harder?

Being straight about the limits here: I couldn't find evidence that any of these providers publish an incentive-based or outcome-linked commercial model. If you've negotiated one, I'd like to know who agreed to it and what the trigger was — that's the part nobody writes about publicly.

##### Post Metadata - Posted at: 20 days ago - Author title: Marketing Executive - Net upvotes: 1 ## Comments ### Comment 1 Honestly this one is less about picking a single named reseller and more about how the partner runs the engagement, because "track implementation performance and manage incentive-based engagements" is really an operating-model question. Whatever VAR you shortlist, I'd vet them on two things specifically: do they report implementation KPIs and milestones in a way you can actually see (dashboards, status cadence, not just invoices), and are they willing to structure outcome or incentive-based terms rather than pure time-and-materials. On complex projects, that reporting discipline is what separates a real partner from a body shop. If you're juggling several resellers, a partner-management layer on your side helps too. What's driving the incentive angle, are you trying to tie their pay to go-live milestones or to business outcomes after launch? ##### Comment Metadata - Posted at: 12 days ago ## Related discussions - [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team) - Posted at: over 13 years ago - Comments: 6 - [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section) - Posted at: over 13 years ago - Comments: 0 - [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm) - Posted at: over 13 years ago - Comments: 4