Safeguard Global Reviews & Product Details

Our org is new to Safeguard so I can only speak to the assessment and onboarding process. Both were amazing... our account manager is thorough and knowledgeable, while our onboarding lead kept us on task and educated us throughout the project. She also made us feel comfortable and confident in putting our employees in Safeguard's hands. Review collected by and hosted on G2.com.

It's very early for us, so I don't have anything to dislike. Review collected by and hosted on G2.com.

Safeguard attend lots of countries around the world, with specialized teams to assist us in local legislations. Review collected by and hosted on G2.com.

The lack and extensive exchange of e-mails to set the onboarding and contract with some new employees that was tranferred . Review collected by and hosted on G2.com.

The dedicated account representatives/managers are fantastic. They truly care about making the experience positive for the clients and employees. The update to the payroll application platform has been great. Working with the recruiters for our global job openings has been successful. Review collected by and hosted on G2.com.

The local HR reps are not often available during US business hours and this causes frequent delays in getting things completed/answers to questions. It would be nice for the client to have a direct line in to the HR reps in country or at least a monthly/quarterly check in/touch base because it feels very disconnected. Review collected by and hosted on G2.com.

Our wonderful support team is my favorite thing about SG Global. They are consistently looking for new ways to be more integrated with our team. They think outside of the box and are always looking for new ways to help support us. Review collected by and hosted on G2.com.

No downsides to note. Working with SafeGuard has always been smooth and reliable. We're lucky to have the support team that we do. Review collected by and hosted on G2.com.

I feel satisfied with the service provided Review collected by and hosted on G2.com.

Currently, I have no disadvantages to say. Review collected by and hosted on G2.com.

The technology/platform. Its good to have oversight of our people overseas and the cost all in one place. Safeguard has the most advanced platform we have seen for this service. Review collected by and hosted on G2.com.

The payroll service was not as organised or accessible as EOR. This has now resolved itself by being sold to Deel. The account manager could promote the services more - I have fed this back and the last quarterly review was much better. Review collected by and hosted on G2.com.

The ease of contact, the friendly staff. Review collected by and hosted on G2.com.

Some of the local offices take time in responding to our colleagues based in the local areas Review collected by and hosted on G2.com.

The focus on building solid, trusted partnership, demonstrating a real level of care and integrity in the work. Willingness to partner to find solutions to overall improve the employee and client experience. Review collected by and hosted on G2.com.

The layers and use of local partners - understanding that this is needed in some cases, but excited about further development of SG's own local entities. Tech - excited to further see developments in 2025 Review collected by and hosted on G2.com.

The customer service and the timely responses! And most importantly the sense of urgency. Review collected by and hosted on G2.com.

Nothing at all. Each experience gets better and better. Review collected by and hosted on G2.com.

The team is extremely knowledgeable on the benefits social costs. required for each country. Makes my job easier Review collected by and hosted on G2.com.

Each country requires a new addendum. Seems like it could be streamlined Review collected by and hosted on G2.com.