Ringover Reviews & Product Details

Very good experience with Ringover. Getting started was quick thanks to personalized support, clear demonstrations, and training tailored to our needs. The interface is modern, intuitive, and pleasant to use on a daily basis. The integrations, especially with Pipedrive, work very well and allow excellent call tracking directly in our CRM, which represents a real time saver. The application is efficient, stable, and perfectly meets our needs. Given the features offered and the time saved each day, the return on investment is clearly there. The artificial intelligence features also bring real added value for call tracking and analysis. Finally, the few times we needed support, the team was always very responsive and efficient. The only small addition we would miss is the ability to send photos, videos, and attachments directly via Ringover messages. If this feature is added, it will be an almost perfect solution. Review collected by and hosted on G2.com.

Automatic transcriptions are, in my opinion, the main weakness of Ringover. They still lack precision and often need to be reviewed or corrected, which limits their usefulness on a daily basis. I would also like to be able to send photos, videos, and attachments directly via messages. Apart from these two points, the solution is very satisfactory. Review collected by and hosted on G2.com.

Ringover is an efficient and pleasant tool to use. It is easy to handle, daily use is smooth, and professional call management becomes much easier thanks to a clear interface. Review collected by and hosted on G2.com.

I generally appreciate the software. The interface is clear and intuitive. Review collected by and hosted on G2.com.

Genuinely impressed with Ringover. We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more. We needed embedded calling that wouldn't feel like a bolt-on. Their iframe SDK let us drop the full Ringover phone into our own UI, with our own styled buttons triggering calls through their backend. When we hit snags during integration, Clementine and Liam from their support and sales teams responded within hours every time, never with canned answers. Actual technical detail, including looping in their dev team when needed. The product works, the people behind it care, and our journalists will be calling sources from day one. Recommended without reservation. Review collected by and hosted on G2.com.

I'd love to be able to have access to their iFrame to personalize the UI more. Review collected by and hosted on G2.com.

I really like the task dashboard and find it pretty useful for call analytics. The call quality seems okay too. Also, the notetaker feature directly from our demos is valuable to us. Review collected by and hosted on G2.com.

Integrating Ringover into Salesforce was a struggle. The admin support was helpful, and we managed to sort it out after a couple of weeks, but it took time and required a lengthy call to resolve. Review collected by and hosted on G2.com.

Easy to set up and use.

Reliable call quality.

Great CRM integration that saves me time every day.

The interface is intuitive and everything works smoothly. Review collected by and hosted on G2.com.

So far, I haven't encountered any major issues. It meets my needs well. Review collected by and hosted on G2.com.

What I appreciate most about Ringover is the seamless integration with our CRM (HubSpot). The fact that all our calls and conversation histories automatically sync with our customer records saves us valuable time and completely eliminates double entry. Additionally, the application's interface is modern, clear, and truly very intuitive for daily use. Review collected by and hosted on G2.com.

The product itself is very efficient. However, the onboarding could be improved. Although the solution is intuitive, we would have appreciated more proactive support from their teams during the installation. A dedicated session with an expert to ensure everything was optimized from the start would have been a real advantage, rather than having to take the initiative to contact them ourselves. Review collected by and hosted on G2.com.

What I like best about Ringover is how easy it is to use while still offering powerful features. The setup is fast, the interface is clean, and call quality is consistently reliable. The integrations, call analytics, and user management tools make it a very practical solution for day-to-day business operations. Review collected by and hosted on G2.com.

The omnichannel module is very solid and works well overall. That said, there’s still room to further improve integration with Meta channels, particularly to make setup and synchronization smoother and more seamless. These are relatively minor points, and the platform’s core functionality remains strong, reliable, and consistent. Review collected by and hosted on G2.com.

I love the simplicity and speed of installation and use, the ability to make calls from my computer or phone, and to stay reachable even when on the move. The audio quality is excellent and the customer support is always responsive, which makes the tool really convenient for daily use. I also like the call recording feature; I can easily replay a call and listen to it if needed, and get an overall idea of the topic thanks to the written summaries generated by the tool. It really helps me to better follow conversations with my clients. Review collected by and hosted on G2.com.

nothing in particular, it works very well for us Review collected by and hosted on G2.com.

I love how friendly and intuitive Ringover is, which makes it easy to learn and use. The ability to make calls with a single click is a great advantage, as it simplifies managing communications with my clients in the industrial segment. Additionally, it significantly helps me by recording my SDRs' prospecting calls, allowing me to analyze them for greater control and to improve my sales team's training. The integration with my CRM, PipeDrive, is vital for my daily work, achieving effective synchronization with the tools I use. I am very satisfied with the support Ringover provides to my team, giving it a 10 in likelihood of recommendation. Review collected by and hosted on G2.com.

I don't like that the phone app could be more intuitive and have a better design. Additionally, the configuration with other software like my CRM requires patience, manuals, and is a bit complex. Also, I am dealing with difficulties in completing the test of the call analysis function. Review collected by and hosted on G2.com.

What I like best about Ringover is how simple and intuitive it is to use. It makes managing calls, messages, and team communications very straightforward, while integrating seamlessly with tools like CRM systems so all customer interactions are logged in one place. This saves time, improves visibility on call activity, and makes day-to-day sales communication much more efficient. Review collected by and hosted on G2.com.

One downside of Ringover is that it can occasionally have minor glitches, particularly with the mobile app or call notifications. There are also times when SMS or messages don’t sync perfectly between devices, which can disrupt workflows when switching between desktop and mobile. While these issues are usually minor, they can be frustrating during busy sales days. Review collected by and hosted on G2.com.