Compare Aircall and Ring.io

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At a Glance
Aircall
Aircall
Star Rating
(1,556)4.4 out of 5
Market Segments
Small-Business (54.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Ring.io
Ring.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Aircall excels in user experience, with many praising its intuitive interface and seamless CRM integrations, particularly with HubSpot and Salesforce. Users appreciate the ability to navigate easily and make calls with just a touch of a button.
  • According to verified reviews, Ring.io stands out for its exceptional customer support, with users highlighting the responsiveness and helpfulness of the support team. This has been a significant factor for many who rely on quick assistance for their sales processes.
  • Users say that Aircall's setup process is notably quick and straightforward, making it easy for teams to get started without extensive training. Reviewers have mentioned that the initial setup is rapid, allowing them to focus on their core tasks sooner.
  • Reviewers mention that Ring.io offers a unique feature called Ring Local, which allows users to have a changing local number. This feature is particularly beneficial for sales teams looking to increase their outreach and connect with more prospects.
  • G2 reviewers highlight that while Aircall has a higher overall satisfaction score, Ring.io's users rate its ease of use and ease of setup slightly higher, indicating that both platforms are user-friendly but with different strengths in their onboarding processes.
  • According to recent feedback, Aircall's SMS feature is a significant advantage, allowing users to communicate effectively with clients. This has been particularly appreciated by those in healthcare, where communication is crucial, while Ring.io users enjoy its quick dialing capabilities and integration with Salesforce.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Browse all 3 pricing plans
Ring.io
Free
Free
1 user Per Month
Browse all 4 pricing plans
Free Trial
Aircall
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.8
1,251
9.2
55
Ease of Use
9.2
1,267
9.3
54
Ease of Setup
8.9
742
9.1
31
Ease of Admin
8.7
453
9.4
24
Quality of Support
8.6
1,159
9.4
51
Has the product been a good partner in doing business?
8.2
441
9.4
24
Product Direction (% positive)
8.9
1,209
9.6
57
Features by Category
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
27
Dialing Options
Not enough data
9.3
23
|
Verified
Not enough data
9.6
20
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
8.6
21
|
Verified
Not enough data
9.0
18
Not enough data
9.7
25
|
Verified
Automation
Not enough data
8.5
21
Not enough data
9.3
17
|
Verified
Not enough data
9.3
15
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.9
5
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
759
9.1
21
Channels
9.3
620
|
Verified
9.2
12
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
372
9.3
10
|
Verified
7.9
443
|
Verified
9.5
11
Generative AI
7.8
237
7.8
6
Functions
8.8
570
|
Verified
9.0
14
|
Verified
8.7
554
|
Verified
9.2
16
|
Verified
8.8
538
|
Verified
9.4
14
|
Verified
Feature Not Available
8.9
9
8.8
476
|
Verified
8.3
10
|
Verified
8.9
496
|
Verified
9.2
8
|
Verified
8.8
518
|
Verified
9.7
10
|
Verified
8.8
479
|
Verified
9.5
11
|
Verified
Agentic AI - Contact Center
8.1
95
Not enough data
8.7
111
Not enough data
8.4
96
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
8.6
17
|
Verified
8.9
566
|
Verified
9.2
15
|
Verified
8.8
595
|
Verified
9.1
18
|
Verified
9.1
518
|
Verified
9.2
10
|
Verified
Feature Not Available
Feature Not Available
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.6
246
Not enough data
Platform
8.3
189
Not enough data
8.7
213
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
223
Not enough data
9.0
220
Not enough data
8.5
378
Not enough data
Platform Basics - VoIP Providers
8.5
20
Not enough data
8.8
22
Not enough data
8.5
20
Not enough data
8.4
20
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
358
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
230
|
Verified
Not enough data
8.7
258
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
258
Not enough data
8.3
267
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
Advanced Features
8.1
271
Not enough data
Feature Not Available
Not enough data
8.8
307
|
Verified
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
9.8
8
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
513
9.1
36
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
453
9.7
34
8.7
404
9.2
28
9.2
445
8.9
28
9.2
454
9.6
32
8.5
50
Not enough data
Contacts
8.9
437
9.4
30
8.7
418
9.2
28
Feature Not Available
9.2
27
Insights
8.6
435
9.3
29
8.6
421
9.0
33
Feature Not Available
9.2
31
7.7
365
8.7
25
Feature Not Available
8.1
21
7.7
51
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall
Aircall
Ring.io
Ring.io
Aircall and Ring.io are categorized as Outbound Call Tracking, Contact Center, and Auto Dialer
Reviews
Reviewers' Company Size
Aircall
Aircall
Small-Business(50 or fewer emp.)
54.5%
Mid-Market(51-1000 emp.)
41.7%
Enterprise(> 1000 emp.)
3.8%
Ring.io
Ring.io
Small-Business(50 or fewer emp.)
72.6%
Mid-Market(51-1000 emp.)
22.6%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
Aircall
Aircall
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.3%
Ring.io
Ring.io
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Alternatives
Aircall
Aircall Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Talkdesk
Talkdesk
Add Talkdesk
Ring.io
Ring.io Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
JustCall
JustCall
Add JustCall
PhoneBurner
PhoneBurner
Add PhoneBurner
CloudTalk
CloudTalk
Add CloudTalk
Discussions
Aircall
Aircall Discussions
What is Aircall used for?
3 Comments
Jorge Z.
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
Fredwin I.
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
Valisoa R.
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
Ring.io
Ring.io Discussions
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Monty the Mongoose crying
Ring.io has no more discussions with answers