# PhoneBurner vs Ring.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that PhoneBurner excels in user experience, with many praising its **customizable features** that allow for easy organization of follow-ups. Users appreciate the minimal clicks required to get to the next dial, making it efficient for daily tasks.
- **According to verified reviews** , Ring.io stands out for its **quick dialing capabilities** and seamless integration with Salesforce, which users find invaluable for their sales processes. The drop-down feature for dialing is highlighted as particularly helpful.
- **Users say** that PhoneBurner offers exceptional support, especially during onboarding. Reviewers have noted the thoroughness and patience of the support team, which helps new users navigate the platform effectively and understand best practices.
- **Reviewers mention** that while Ring.io provides solid customer support, it has fewer recent reviews compared to PhoneBurner, which may indicate less current user engagement or feedback. This could be a consideration for potential buyers looking for a well-supported product.
- **G2 reviewers highlight** that both products have similar scores for ease of use and setup, but PhoneBurner has a slight edge in overall satisfaction, with users noting its intuitive interface and the ability to customize workflows to fit their needs.
- **According to user feedback** , PhoneBurner’s features like automated voicemails and call recording are well-received, providing users with tools that enhance their outreach efforts. In contrast, Ring.io's unique feature of changing local numbers is appreciated for increasing connection rates with prospects.



| | PhoneBurner | Ring.io | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 285 | 62 | 
| **Largest Market Segment** | Small-Business (80.2% of reviews) | Small-Business (72.6% of reviews) | 
| **Entry Level Price** | Free Trial Per Month | Free 1 user Per Month | 

---
## Top Pros & Cons

### PhoneBurner

Pros:
- Time-saving (33 reviews)
- Ease of Use (30 reviews)

Cons:
- Dialer Limitations (8 reviews)
- Expensive (8 reviews)

### Ring.io

Pros:
- Ease of Use (16 reviews)
- Helpful (9 reviews)

Cons:
- Call Issues (7 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | PhoneBurner | Ring.io | 
|---|---|---|
  | **Meets Requirements** | 9.4 (238 reviews) | 9.2 (55 reviews) | 
  | **Ease of Use** | 9.3 (241 reviews) | 9.3 (54 reviews) | 
  | **Ease of Setup** | 9.1 (137 reviews) | 9.1 (31 reviews) | 
  | **Ease of Admin** | 9.2 (92 reviews) | 9.4 (24 reviews) | 
  | **Quality of Support** | 9.6 (240 reviews) | 9.4 (51 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (88 reviews) | 9.4 (24 reviews) | 
  | **Product Direction (% positive)** | 9.4 (227 reviews) | 9.6 (57 reviews) | 

---
## Pricing

### PhoneBurner

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial Per Month

Description: Truly free trial, no credit card needed:

Key Features:
- Full-featured free trial

[Browse all 2 editions](https://www.g2.com/products/phoneburner/pricing)

#### Free Trial

Yes

### Ring.io

#### Entry-Level Pricing

Plan: Free

Price: Free 1 user Per Month

Description: Your forever-free account

Key Features:
- 1 user
- Power Dialer
- Voicemail Drop

[Browse all 4 editions](https://www.g2.com/products/ring-io-ring-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Ring.io** | 9.3/10 | 5 |

#### Integrated Workflows

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Task Management** | Not enough data | 9.7 (5 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (5 reviews) | 
| **Calls and Voice** | Not enough data | 9.7 (5 reviews) | 
| **Other Outreach Options ** | Not enough data | 9.3 (5 reviews) | 
| **CRM Integration** | Not enough data | 9.7 (5 reviews) | 
| **Calendar** | Not enough data | 9.7 (5 reviews) | 
| **Shared Records** | Not enough data | 9.7 (5 reviews) | 

#### Repeatability and Reportability

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Content Management** | Not enough data | 8.0 (5 reviews) | 
| **Workflow Management** | Not enough data | 9.7 (5 reviews) | 
| **Workflow Performance** | Not enough data | 9.7 (5 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.0 (5 reviews) | 
| **Gamification** | Not enough data | 9.3 (5 reviews) | 

#### AI and Automation

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 9.7 (5 reviews) | 
| **Lead Scoring** | Not enough data | 9.7 (5 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Feature Not Available | 
| **Buyer Intelligence** | Not enough data | Feature Not Available | 
| **Machine Learning** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - Sales Engagement

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 8.5/10 | 181 |
| **Ring.io** | 9.2/10 | 27 |

#### Dialing Options

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Preview Dialing** | 9.3 (161 reviews) ✓ Verified | 9.3 (23 reviews) ✓ Verified | 
| **Progressive Dialing** | 9.3 (144 reviews) ✓ Verified | 9.6 (20 reviews) ✓ Verified | 
| **Predictive Dialing** | 7.1 (7 reviews) | Not enough data | 

#### Agent Tools

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Whisper Coaching ** | 8.2 (91 reviews) | 8.6 (21 reviews) ✓ Verified | 
| **Callback Scheduling ** | 8.9 (136 reviews) ✓ Verified | 9.0 (18 reviews) | 
| **Call Recording ** | 9.3 (138 reviews) ✓ Verified | 9.7 (25 reviews) ✓ Verified | 

#### Automation

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Voice Activity Detection** | Feature Not Available | 8.5 (21 reviews) | 
| **Interactive Voice Response (IVR)** | 8.2 (96 reviews) ✓ Verified | 9.3 (17 reviews) ✓ Verified | 
| **Call Scrubbing** | 8.8 (118 reviews) | 9.3 (15 reviews) ✓ Verified | 

#### Agentic AI - Auto Dialer

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (11 reviews) | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Call Prioritization and List Optimization** | 8.6 (6 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.7 (6 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 6.7 (6 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Ring.io** | N/A | N/A |

#### Text Messaging

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Feature Not Available | 
| **MMS Marketing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 

#### SMS Platform

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Ring.io** | 9.1/10 | 21 |

#### Channels

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Voice** | Not enough data | 9.2 (12 reviews) ✓ Verified | 
| **Social** | Not enough data | Feature Not Available | 
| **Web Chat** | Not enough data | Feature Not Available | 
| **Mobile SMS** | Not enough data | 9.3 (10 reviews) ✓ Verified | 
| **Email** | Not enough data | 9.5 (11 reviews) | 

#### Generative AI

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 7.8 (6 reviews) | 

#### Functions

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Session Routing** | Not enough data | 9.0 (14 reviews) ✓ Verified | 
| **Session Queuing** | Not enough data | 9.2 (16 reviews) ✓ Verified | 
| **Concurrent Calling** | Not enough data | 9.4 (14 reviews) ✓ Verified | 
| **Speech Analytics** | Not enough data | 8.9 (9 reviews) | 
| **Auto Dialer** | Not enough data | 8.3 (10 reviews) ✓ Verified | 
| **IVR** | Not enough data | 9.2 (8 reviews) ✓ Verified | 
| **Inbound Screen Pop** | Not enough data | 9.7 (10 reviews) ✓ Verified | 
| **Persistent Data** | Not enough data | 9.5 (11 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.6 (17 reviews) ✓ Verified | 
| **Administrator Access** | Not enough data | 9.2 (15 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | 9.1 (18 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.2 (10 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | Not enough data | Feature Not Available | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Ring.io** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | N/A | N/A |
| **Ring.io** | 9.8/10 | 8 |

#### Agentic AI - Sales Performance Management

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | Feature Not Available | 

#### Personalization

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 9.6 (8 reviews) | 
| **Dashboards** | Not enough data | 9.8 (8 reviews) | 
| **Goal Setting** | Not enough data | 9.8 (8 reviews) | 

#### Administrative

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Integration** | Not enough data | 9.8 (8 reviews) | 
| **Employee Structure** | Not enough data | Feature Not Available | 
| **Behavior Monitoring** | Not enough data | 9.8 (8 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 9.1/10 | 61 |
| **Ring.io** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Open Rates** | Feature Not Available | Not enough data | 
| **Link Activity** | 8.8 (41 reviews) | Not enough data | 
| **Attachment Activity** | 9.0 (40 reviews) | Feature Not Available | 

#### Customizations

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Email Platform Integration** | 9.4 (47 reviews) | Not enough data | 
| **Email Scheduling** | 9.0 (28 reviews) | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 
| **Templates** | 9.5 (51 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **PhoneBurner** | 9.2/10 | 146 |
| **Ring.io** | 9.1/10 | 36 |

#### Agentic AI - Outbound Call Tracking

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.9 (6 reviews) | Not enough data | 

#### Calling

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Record Calls** | 9.1 (115 reviews) | 9.7 (34 reviews) | 
| **Generate Location** | 8.8 (102 reviews) | 9.2 (28 reviews) | 
| **Call Types** | 9.2 (116 reviews) | 8.9 (28 reviews) | 
| **Click-to-Call** | 9.4 (95 reviews) | 9.6 (32 reviews) | 
| **Auto Dialer** | 9.5 (10 reviews) | Not enough data | 

#### Contacts

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Personalization** | 9.4 (127 reviews) | 9.4 (30 reviews) | 
| **Information Locater** | 9.1 (118 reviews) | 9.2 (28 reviews) | 
| **Record Prospect Data** | 9.2 (118 reviews) | 9.2 (27 reviews) | 

#### Insights

| Feature | PhoneBurner | Ring.io | 
|---|---|---|
| **Notes** | 9.4 (131 reviews) | 9.3 (29 reviews) | 
| **Daily Summary** | 9.5 (132 reviews) | 9.0 (33 reviews) | 
| **Automated Voicemails** | 9.6 (130 reviews) | 9.2 (31 reviews) | 
| **Automated Emails** | 9.1 (122 reviews) | 8.7 (25 reviews) | 
| **Sorts Prospects** | 9.1 (123 reviews) | 8.1 (21 reviews) | 
| **Automated Note Taking** | 8.6 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to PhoneBurner (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Ring.io (4):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Contact Center Software](https://www.g2.com/categories/contact-center), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)


---
## Reviewer Demographics

### By Company Size

| Segment | PhoneBurner | Ring.io | 
|---|---|---|
| **Small-Business** | 80.2% | 72.6% | 
| **Mid-Market** | 16.2% | 22.6% | 
| **Enterprise** | 3.6% | 4.8% | 

### By Industry

#### PhoneBurner

- **Financial Services:** 15.8%
- **Insurance:** 15.1%
- **Real Estate:** 9.9%
- **Marketing and Advertising:** 8.1%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 4.4%
- **Banking:** 3.3%
- **Staffing and Recruiting:** 2.9%
- **Telecommunications:** 1.8%
- **Construction:** 1.8%
- **Other:** 30.5%

#### Ring.io

- **Computer Software:** 25.8%
- **Marketing and Advertising:** 19.4%
- **Financial Services:** 8.1%
- **Information Technology and Services:** 6.5%
- **Real Estate:** 4.8%
- **Accounting:** 3.2%
- **Insurance:** 3.2%
- **Internet:** 3.2%
- **Oil & Energy:** 3.2%
- **Consulting:** 3.2%
- **Other:** 19.4%

---
## Alternatives

### Alternatives to PhoneBurner

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Orum](https://www.g2.com/products/orum/reviews) — 4.6/5 stars (807 reviews)
- [CallTools](https://www.g2.com/products/calltools/reviews) — 4.8/5 stars (76 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1600 reviews)

### Alternatives to Ring.io

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1600 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [Orum](https://www.g2.com/products/orum/reviews) — 4.6/5 stars (807 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)

---
## Top Discussions

### PhoneBurner

- Title: [What is a PhoneBurner?](https://www.g2.com/discussions/what-is-a-phoneburner) — 2 comments
  > **Top comment:** "Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill..."
- Title: [How long is PhoneBurner free trial?](https://www.g2.com/discussions/how-long-is-phoneburner-free-trial) — 1 comment
  > **Top comment:** "Unlimited # of Days. Limited to 60 minutes of call time. "
- Title: [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) — 1 comment, 1 upvote
  > **Top comment:** "I've found it really depends on your internet speed. Sometimes by closing everything down and restarting your network, it corrects itself."
- Title: [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PhoneBurner features a robust, custom reporting engine. Build reports on-the-fly, or have them conveniently emailed to you. Promote transparency and..."
- Title: [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Pre-record as many voicemails as you want. As soon as you know you've reached voicemail you click a button (no need to wait for the beep). PhoneBurner..."

### Ring.io

- Title: [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) — 2 comments *(includes official response)*
  > **Top comment:** "Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/phoneburner-vs-ring-io-ring-io)