Renewtrak Reviews & Product Details

The whole team at Renewtrak has been super helpful in getting everything set up exactly how we need it and fixing out issues promptly. This new system has increased out renewals to over double what they were before. Review collected by and hosted on G2.com.

Excited to see what they do with new features. I'm also interested for more options for users to have more ability vs reaching out to the renewtrak team. Review collected by and hosted on G2.com.

RenewTrak has been a great experience for our company and customers. The team is very organized, thorough, punctual and deatiled. They understand what our needs our and how we can execute to see progress. The automation of the renewal process and the partner portal are everything we need when it comes to having success with the platform. Review collected by and hosted on G2.com.

At this point, there isnt anything we dislike about RenewTrak. Review collected by and hosted on G2.com.

- Reliability of the automated email notifications

- Customization options for the automated emails

- Nice customer checkout experience

- Renewtrak representatives are amazing to work with Review collected by and hosted on G2.com.

Deployment was ok. I think it could have been a bit smoother with a more streamlined "check-list" Review collected by and hosted on G2.com.

Customer support, ease of use, reporting.

The renewtrak team has been very proactive and supportive. The experience of the platform has been good, there is scope for improvement Review collected by and hosted on G2.com.

number of features, feature implementation Review collected by and hosted on G2.com.

Renewtrak has found a way to keep clients better informed whilst also allowing account managers to focus on what's important. The portal means that I have a better overview of exactly where my clients are, what correspondence they have received and whether or not they wish to renew or make changes to their subscription. Since implementation, I've been able to spend more time with clients and less time on manual admin tasks. I would recommend Renewtrak to anyone dealing with large volumes of work/data that requires constant manual handling. Review collected by and hosted on G2.com.

There have been no dislikes. Any changes or unique requests we have had have been addressed promptly and professionally by our representative, Keith. Review collected by and hosted on G2.com.

Openness to change and customization according to business needs. Review collected by and hosted on G2.com.

I would like to have more options in terms of sending communications and the number of contacts that can receive those communications. Review collected by and hosted on G2.com.

A great tool that simplifies the process of managing services renewals data to sales teams to follow up and close.

Fantastic that you can customise to individual customer needs and automate alot of the process to reduce the touch points. Review collected by and hosted on G2.com.

Nothing, currenlty the tool is working well. Review collected by and hosted on G2.com.

After speaking with several company-internal and vendor options, it became obvious very quickly that partnering with Renewtrak and adopting Renewtrak’s Renewal Led Growth (RLG) approach was the correct path, as Renewtrak provides a scalable, replicable and predictable model, a robust set of processes and has the experience of designing, launching and managing agile go to market capabilities on a global scale. Review collected by and hosted on G2.com.

Nothing to dislike! If you’re looking to improve visibility into your customers intentions to renew, want to reduce churn and uncover revenue expansion opportunities, what’s to dislike! Review collected by and hosted on G2.com.

Excellent plateform, Very Easy to use for all parties. Very good collaboration and high quality of expertise and support. Review collected by and hosted on G2.com.

When we did the implementation, we were not at the stage to connect All CRMs. Review collected by and hosted on G2.com.

The ease of automating subscriptions for the business without have to keep the count of each and every renewal subscription Review collected by and hosted on G2.com.

It can be a little easy to use for a naive user, it's a little too technical to use Review collected by and hosted on G2.com.