PayWhirl Reviews & Product Details

I was able to integrate the payment form into my website in under minutes and creating subscription plans was easy. The drag and drop feature is well implemented and even a layman can work on the software without any difficulty. Review collected by and hosted on G2.com.

I have to go to external solutions that make the process less unified and adds more levels to it. Some of the features that are not available include giving a percentage or specific amount discount on subscriptions. Review collected by and hosted on G2.com.

Businesses aiming to control their financial overhead benefit from transparent pricing, competitive transaction costs, and cost-saving options (such as bulk processing discounts or subscription billing). Review collected by and hosted on G2.com.

the fees are higher than I initially anticipated. While I appreciate the transparent pricing. Review collected by and hosted on G2.com.

The platform streamlines the payment processing workflow, automating tasks such as authorization, capture, and settlement. This ensures that transactions are processed quickly and accurately, minimizing delays and reducing the risk of errors. Review collected by and hosted on G2.com.

I haven't encountered any issues with the platform yet. System is user friendly Review collected by and hosted on G2.com.

PayWhirl along with various subscription billing solutions facilitate improved subscription management for users. Easy-to-use interfaces and flexibility help businesses increase customer happiness and retention. Review collected by and hosted on G2.com.

Haven't find any difficulties while using the platform yet Review collected by and hosted on G2.com.

Nothing. Way too many issues for being two weeks in. Review collected by and hosted on G2.com.

I had to get a support rep to help since the directions on the site for set up are outdated (as per the rep), but I assumed it was set up correctly after having their help. Wrong.

Unfortunately with each payment (of a four payment plan), it places a new order and charges us for the on-demand product cost. Now I have to cancel all orders, refund everyone and figure out how I'm going to get these customers back.

And of course, support takes way too long to respond, already a few hours in with no resolution to the second issue within two weeks of using the app. They told me to refund on Shopify, I do so and it says "request declined."

I'm assuming what they didn't tell me was that I needed to cancel the subscription first so I did it in reverse and hope it works. Not sure until I see us the biz refunded for multiple orders.

If the website support is outdated (and wrong), two reps don't know what they're doing ,and support takes way too long), how can you trust this app? Review collected by and hosted on G2.com.

PayWhirl has been incredibly helpful guiding me in setup process. I like how simple and customizable the platform is, with the option to integrate vendors. Review collected by and hosted on G2.com.

PayWhirl lacks features and customization options. There is room for improvement in terms of flexibility and advanced customization options. Review collected by and hosted on G2.com.

We switched from Bold to Paywhirl a few months ago, to change the structure of a subscription service from a perks-based membership to a product-based subscription. The customers are really enjoying the interface a lot more than they were with Bold, which was clunky and limited.

When we run into issues, Paywhirl is quick to respond and help. Review collected by and hosted on G2.com.

As of April 2022, it's impossible to quickly see how many of each type of item are expected to be purchased through subscription plans, without going deep into Shopify's reports. It would be great for the dashboard to display estimates on how many products I need for future months. Review collected by and hosted on G2.com.

Easy to use navigation and user experience for customers Review collected by and hosted on G2.com.

Could have a more updated design and branding, looks a bit dated Review collected by and hosted on G2.com.

It is incredibly easy to set up multiple subscriptions in the tool. Review collected by and hosted on G2.com.

I dislike that I now have to purchase a plan in order to use the tool. Review collected by and hosted on G2.com.

Paywhirl is very intuitive. They make it so easy to attach a digital download to your subscription and have it easily accessible for customers. They are very helpful any time I ask them questions on their chat. Before using Paywhirl, we made our own system to track our digital subscriptions and it was complicated and did not work very well. Paywhirl has made tracking our business easy and it is worth every cent. Review collected by and hosted on G2.com.

Paywhirl is a little pricey. We did get the half off because we started paying early enough. However, there are a few other things I dislike as well. I wish that on the active subscriptions page, there was a button to export active subscriptions and the promo code they used when they signed up. Other than that, it is simple and I like it. Review collected by and hosted on G2.com.