--- title: ReferralCandy Reviews meta_title: 'ReferralCandy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how ReferralCandy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 110 scale: '5' date_modified: '2026-08-07' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # ReferralCandy Reviews **Vendor:** ReferralCandy **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.5/5.0 **Total Reviews:** 110 ## About ReferralCandy ReferralCandy is the most popular referral software for e-commerce stores. With ReferralCandy, you can automate your referral program, track results, and reduce fraud. You can connect ReferralCandy instantly to popular e-commerce platforms (Shopify, WooCommerce, BigCommerce, Magento). A custom API and advanced integrations are also available. You can also integrate ReferralCandy with other marketing tools such as AdRoll, Klaviyo, Mailchimp, Google Analytics, ReCharge, Fomo, and many others. Grow your sales through word-of-mouth marketing today. ## ReferralCandy Pros & Cons **What users like:** - Users praise the **exceptional customer support** of ReferralCandy, highlighting quick responses and helpful assistance when needed. (6 reviews) - Users appreciate the **easy setup** of ReferralCandy, finding it intuitive and seamless for managing referral programs. (5 reviews) - Users commend the **automation capabilities** of ReferralCandy, streamlining management and enhancing efficiency in referral tracking. (2 reviews) - Users appreciate the **excellent customer support** from ReferralCandy, which enhances their overall experience and confidence. (2 reviews) - Users appreciate the **tracking efficiency** of ReferralCandy, as it streamlines referral management and minimizes errors effectively. (2 reviews) - Customer Satisfaction (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Features (1 reviews) - Users commend the **helpful support team** , particularly praising Lariza for her prompt and friendly assistance. (1 reviews) **What users dislike:** - Users experience **connection issues** with ReferralCandy, requiring occasional Shopify reloads for functionality to resume. (1 reviews) - Users seek greater **customization options** in ReferralCandy to enhance branding and user experience effectively. (1 reviews) - Users find the **limited rewards system** frustrating as it prohibits point collection on repeat purchases. (1 reviews) - Users find the **setup process difficult** , but once completed, the product works smoothly with assistance. (1 reviews) - Users experience **slow performance** with ReferralCandy, often needing to reload Shopify for dropdown buttons to respond. (1 reviews) - Users experience occasional **software bugs** that require manual intervention, disrupting their workflow with ReferralCandy. (1 reviews) - Users find the **usage difficulty** challenging due to the complex email template editor and lack of manual email options. (1 reviews) ## ReferralCandy Reviews ### 1. I'm back! You can't beat Referral Candy's features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about ReferralCandy?** This is the only app I found that did all that I wanted including offering cashback to our customers. It's versatile, super easy to share with new and existing customers and makes it super easy to set up. **What do you dislike about ReferralCandy?** Sometimes the app leads to fraudulent activity from customers which is why we stopped our program a year ago. However, the amount of accessible marketing it offers overcomes the small percentage of fraudulent orders. **What problems is ReferralCandy solving and how is that benefiting you?** The best thing about referral marketing, particularly through Referral Candy is that it is so much more accessible and trustworthy than regular advertising. People are using the platform to share their love for our product through just word of mouth which is so much more powerful and affordable than our other ad channels. ### 2. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about ReferralCandy?** Mardie S was very helpful in demoing the website and its offerings. **What do you dislike about ReferralCandy?** The only thing I can think of is the inability to create individual rewards. **What problems is ReferralCandy solving and how is that benefiting you?** We are just now starting to work with it, so we will see. ### 3. Excellent Product and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about ReferralCandy?** Rewards reach our customers quickly. I don't have to manually pay for each referral. Customer service has been great. **What do you dislike about ReferralCandy?** The number of emails sent out to our customers for them to join. **What problems is ReferralCandy solving and how is that benefiting you?** Very quick and easy to use. Our customers get their rewards right away. Frees up my time to do other things in the business. ### 4. Katherine nailed it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about ReferralCandy?** I'd like to thank the entire support team of Referral candy for the support that I got pertaining to the issue I was facing. From the first moment, the whole team was actively involved in identifying and getting it resolved at the earliest, especially Katherine, her diligence and expertise nailed it eventually. She was just "Awesome". **What do you dislike about ReferralCandy?** I didn't find anything that is missing from this product. **What problems is ReferralCandy solving and how is that benefiting you?** we are planning to integrate ReferralCandy in our existing application as we think that it will help promote our business by automating the process of contacting potential customers thereby reducing sales expenses and boosting revenue. ### 5. ReferralCandy Can **Rating:** 4.5/5.0 stars **Reviewed by:** James B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about ReferralCandy?** Intuitive UI along with guidance to set up recommended offers that perform well. **What do you dislike about ReferralCandy?** Would be great to see benchmarks against our vertical. **What problems is ReferralCandy solving and how is that benefiting you?** We are using RC to amplify word of mouth and incentivize UGC. Augmenting our paid strategies with customer-led acquisition tools is a priority. ### 6. Really helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2022 **What do you like best about ReferralCandy?** The referral Candy support team is patient and helpful. They offer solutions and step-by-step guidance when needed. **What do you dislike about ReferralCandy?** Sometimes the writen guidence can be more clear if the steps comes with screen shots are provided. **What problems is ReferralCandy solving and how is that benefiting you?** To set up a second account. I didn't eventually set it up but the communication along the way are clear and the team is patient and supportive. ### 7. GREAT Service updated Template and Campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about ReferralCandy?** Mardie was very Knowledgeable and helpful with great communication skills **What do you dislike about ReferralCandy?** NOTHING.. All was GREAT Nothing I disliked **What problems is ReferralCandy solving and how is that benefiting you?** I needed to Update my referral campaign ### 8. Refer a friend for a Flutter app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2022 **What do you like best about ReferralCandy?** Thanks to Jon Dolor, we solved a couple of issues we were having while using the API. We used the create a referral link and the referrals method api. Super simple to use! **What do you dislike about ReferralCandy?** The referrals method api does not seem to be up to date. The period_from needs to be a UNIX timestamp but without the milliseconds. **What problems is ReferralCandy solving and how is that benefiting you?** Know when a referred person purchases online and outside the Flutter app. ### 9. JC Fajardo **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about ReferralCandy?** JC Fajardo. I like The patience, product knowledge of this agent literarily got all my hopes up. I was giving up already, but he came to my rescue. I am certainly continuing as a customer **What do you dislike about ReferralCandy?** The 24-hour wait that I was told by your default message to expect a response is now 48 hours. It does not make sense to me. If you can, please keep to customer expectations. **Recommendations to others considering ReferralCandy:** Are you looking to improve your marketing initiatives? Consider leveraging Referral Candy. It just might be the answer to your marketing prayers. **What problems is ReferralCandy solving and how is that benefiting you?** I am trying to leverage Referral Candy to enhance customer acquisition. I am hoping fingers crossed to get exactly THAT ### 10. discount testing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about ReferralCandy?** That it is automated at each step of messages sent **What do you dislike about ReferralCandy?** It will help to be able to test the discounts to see if the discounts works. **What problems is ReferralCandy solving and how is that benefiting you?** Less monitoring on messages as it is automated. ### 11. Referral Candy stick with you until your problem is solved **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about ReferralCandy?** Caye was really supportive and stayed on the chat with me until all my issues were solved **What do you dislike about ReferralCandy?** The features on the interface are limited. For example, I am not able to filter Existing Customers by whether or not they are subscribed. To me, that would be a standard feature to have on a software **What problems is ReferralCandy solving and how is that benefiting you?** Customer acquisition. Too soon to say if I have reaped any benefits yet as I have only just set up my referral program ### 12. Finally testing referral as a marketing channel thanks to Referral Candy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about ReferralCandy?** The customer support is super responsive and helpful. Special thanks to Maricris and Derek! Also, super good UX, and thus its easy to implement the program. **What do you dislike about ReferralCandy?** Not much room for customization. Especially for us since we are running the program in 3 different languages. **What problems is ReferralCandy solving and how is that benefiting you?** We now have a great customer loyalty tool and can actually track recommendations and word of mouth. Our products need to be tested to recognize their benefits so social proof is crucial! ### 13. Easy enough set up & great customer support team **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony V. | Head of Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about ReferralCandy?** customer support is great so far even during my free trial **What do you dislike about ReferralCandy?** there's no resources on whether I can integrate the javascript using Google Tag Manager **What problems is ReferralCandy solving and how is that benefiting you?** I'm more in discovery phase right now but I've validated that this is exactly the type of referral system I need. ### 14. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lola T. | marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about ReferralCandy?** The team is very helpful & always answer very quickly **What do you dislike about ReferralCandy?** Nothing, when I have question I always get answers :) **Recommendations to others considering ReferralCandy:** I definitely recommend the app ! **What problems is ReferralCandy solving and how is that benefiting you?** We will launch the program this week to get new customers ### 15. Easy Plug n' Play Referral App for SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon A. | Contributor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about ReferralCandy?** Referral Candy covers everything you need for a referral program. It has a low barrier to entry in terms of cost for our SMBs and also has a Klaviyo integration. **What do you dislike about ReferralCandy?** Customization of the templates, pages, and emails could be improved. **What problems is ReferralCandy solving and how is that benefiting you?** Enabling our customers to get rewarded for referring friends and family. ### 16. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2021 **What do you like best about ReferralCandy?** Mardie from ReferralCandy's customer service was extremely responsive, fast and her help was spot on. Absolutely outstanding customer service. **What do you dislike about ReferralCandy?** I haven't experienced anything worth mentioning here **What problems is ReferralCandy solving and how is that benefiting you?** Typical referral services with a now code solution. ### 17. Integration process required a lot of time because of number of errors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about ReferralCandy?** Quite easy to manage. A lot of settings for customizations. **What do you dislike about ReferralCandy?** Some obvious features, such as login page for advocates was missing. **What problems is ReferralCandy solving and how is that benefiting you?** Refferal candy was used as an additional instrument to spread information about our platform. ### 18. Great software, a little tricky to integrate for non traditional setups... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about ReferralCandy?** I managed to integrate RC into a membership site, many other referral software plugins would only work with an e-commerce site Lorraine Garcia from support was excellent and responsive **What do you dislike about ReferralCandy?** customizing the design is a little tricky and not very flexible. **What problems is ReferralCandy solving and how is that benefiting you?** I created a referral program for my membership site ### 19. Great customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Zlatko T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about ReferralCandy?** We were looking to set up an affiliate campaign. Mardie from the support team was quick to help and walk us through the process. We were all set to utilize the campaign the way we wanted in no time. **What do you dislike about ReferralCandy?** The support service was beneficial and fast. Very happy so far **What problems is ReferralCandy solving and how is that benefiting you?** Referral Candy helps us set up referral and affiliate campaigns in no time, thus leveraging the power of our satisfied customers. ### 20. Awesome support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about ReferralCandy?** Referral candy support is very quick and helpful. Mardie went above and beyond to help me solve an issue with a referral link. **What do you dislike about ReferralCandy?** I do often wish there were more insights. I would love to see exactly where a referral was captured from and what items they ordered. **What problems is ReferralCandy solving and how is that benefiting you?** ReferralCandy is great for incentivizing customers to share our brand with their friends. ### 21. Amazing Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Benjy B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about ReferralCandy?** The support team - huge thanks to Maricris, Jon, Valerie and Caye **What do you dislike about ReferralCandy?** How long it took me to get set up - 3 days **What problems is ReferralCandy solving and how is that benefiting you?** Hoping to reduce our customer acquisition cost. ### 22. Super good customer service by Mr. JC **Rating:** 5.0/5.0 stars **Reviewed by:** AKIHIRO S. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about ReferralCandy?** I didnt know how to use and keep asking Mr. JC how to use. Very patien answering my question. It was a great customer experience. **What do you dislike about ReferralCandy?** Maybe if have japanese, would be highly appriciate **Recommendations to others considering ReferralCandy:** ReferralCandy had really good experience, specially Mr. JC **What problems is ReferralCandy solving and how is that benefiting you?** How to use smart way. ### 23. Great support by Jon **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about ReferralCandy?** Referral candy takes care of everything, measuring and even managing rewards. Support is great, Jon answered my questions quickly and accurately. **What do you dislike about ReferralCandy?** It was a bit difficult for me to understand how cash rewards were paid out but they do have a great article that explains everything **What problems is ReferralCandy solving and how is that benefiting you?** RC is helping me bring more sales without investing more on paid ads ### 24. Excellent help with setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about ReferralCandy?** Easy to set up, Instant reply and assistance via chat with some good advice thrown in. **What do you dislike about ReferralCandy?** There was nothing I disliked about the service. Jelson was super helpful. **What problems is ReferralCandy solving and how is that benefiting you?** I needed to set up an affiliate program with Squarespace, which was impossible with the 5 other platforms I tried but Referral Candy was already integrated with Squarespace and the set up was seamless. ### 25. Jon est le meilleur absolu dans le jeu ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about ReferralCandy?** Our team needed timely assistance and Jon was a great help! **What do you dislike about ReferralCandy?** That Jon is paid a higher salary. Give that man a raise. **What problems is ReferralCandy solving and how is that benefiting you?** The affiliate program is fulfilling a need. ### 26. Great customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about ReferralCandy?** Quick responses and always pleasant and helpful. Shoutout to Cris Lopez - you are doing a fantastic job! **What do you dislike about ReferralCandy?** Nothing, everything is great with ReferralCandy! **What problems is ReferralCandy solving and how is that benefiting you?** Referral use-cases. ### 27. Very useful for our ecomm store **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2021 **What do you like best about ReferralCandy?** ReferralCandy has been easy to set up and our customers love using it. **What do you dislike about ReferralCandy?** The system could be more customizable with branding, etc. **What problems is ReferralCandy solving and how is that benefiting you?** Customer referral program. ### 28. Excellent Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about ReferralCandy?** I chatted with JC and he was very knowledgeable on the software. He was very helpful and answered all my questions. **What do you dislike about ReferralCandy?** Referral candy does not meet our needs for our organization as we only need referral links for signing up on our newsletter. **What problems is ReferralCandy solving and how is that benefiting you?** N/A ### 29. Very nice customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about ReferralCandy?** Easy to understand! Very nice customer support as well **What do you dislike about ReferralCandy?** The reminder emails didn't send properly from the app. But with Klaviyo integrated, it works **What problems is ReferralCandy solving and how is that benefiting you?** The whole process of my referral program is much easier ### 30. Great application to manage referrals **Rating:** 4.5/5.0 stars **Reviewed by:** Joaquin Q. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about ReferralCandy?** Great functionalities, super easy to use and great assistance. Thank you JC! **What do you dislike about ReferralCandy?** The app does what is required to do. I have no negative points **What problems is ReferralCandy solving and how is that benefiting you?** I expect to get buyers at a lower cost than facebook or google ### 31. Good, Fast Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Hailee G. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about ReferralCandy?** The live chat agents are very friendly and helpful **What do you dislike about ReferralCandy?** I can't think of anything I do not like about it **What problems is ReferralCandy solving and how is that benefiting you?** We are scaling our business through referrals, and this platform saves us time on keeping track of it all ### 32. Mardie was amazing and helped a ton! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2021 **What do you like best about ReferralCandy?** Quick responses! The team is very attentive **What do you dislike about ReferralCandy?** You need some resources for policies for brands to post on their web pages. **Recommendations to others considering ReferralCandy:** Always feel free to ask questions. They are there to help! **What problems is ReferralCandy solving and how is that benefiting you?** Referral candy helped me to sort out some customers who were abusing our referral program. Mardie helped find a solution for me that worked. She also helped me by asking the engineers about a complicated matter. Thank you! ### 33. Great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about ReferralCandy?** Mardie's support was quick and on the ball. She was able to jump in and sort out the issue I was trying to solve with a customer account. **What do you dislike about ReferralCandy?** Not a lot to be honest. It's all good so far. **What problems is ReferralCandy solving and how is that benefiting you?** We run a referral program for our customers and an affiliate program for affiliate. ### 34. Dwight was good at helping me out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2021 **What do you like best about ReferralCandy?** The ease of use for quick chat - just pops up and you can ask questions and get the answers you need Dwight helped me out and answered all my questions **What do you dislike about ReferralCandy?** waiting time - said takes a few minutes to reply but then i started doing something else and forgot about it **What problems is ReferralCandy solving and how is that benefiting you?** using customers to refer their family and friends to our website ### 35. Referral Candy Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about ReferralCandy?** Simplicyy and great customer support! It's hard to beat when things are easy to use. **What do you dislike about ReferralCandy?** Have not found anything I dislike yet, thankfully! **What problems is ReferralCandy solving and how is that benefiting you?** We are bringing on a new fun way for our users to refer their friends and rewarad them. ### 36. I was very well attended by Jon Dolor =) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about ReferralCandy?** Fast support, I was very well attended by Jon Dolor =) **What do you dislike about ReferralCandy?** Some problems with syncs with Mailchimp. **What problems is ReferralCandy solving and how is that benefiting you?** Problem with synchronization with Mailchimp, but I was answered quickly by Jon Dolor . ### 37. Top Customer Service, helped me within minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas T. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about ReferralCandy?** My customer support agent Jelson quickly solved our problem to our satisfaction. Easy and fast! **What do you dislike about ReferralCandy?** Not much there that I could dislike, pretty straight-forward tool for referral. **What problems is ReferralCandy solving and how is that benefiting you?** Easy way to let customers be rewarded for referrals. ### 38. good help from Jon **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2021 **What do you like best about ReferralCandy?** looks great. I hope it works well. Not tried it enough yet but at least CS is pretty responsive and friendly. **What do you dislike about ReferralCandy?** nothing yet. I've not used enough to like or not like. **What problems is ReferralCandy solving and how is that benefiting you?** not used it enough yet ### 39. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about ReferralCandy?** Excellent customer service, straightforward onboarding, very user friendly and intuitive to use **What do you dislike about ReferralCandy?** Not a huge amount of 'off the shelf' customisation if you can't code / write your own CSS **What problems is ReferralCandy solving and how is that benefiting you?** Creating a refer a friend and affiliate program ### 40. Thank you Cris! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about ReferralCandy?** It is very easy to navigate and customer service is great. **What do you dislike about ReferralCandy?** The fact that you cannot use multiple links for multiple affiliates. **Recommendations to others considering ReferralCandy:** Look into it! **What problems is ReferralCandy solving and how is that benefiting you?** I was trying to solve the problem of having multiple unique links. ### 41. JC provided exceptional service. He was patient and was there to help every step of the way. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2021 **What do you like best about ReferralCandy?** He was patient and very thorough with his service. **What do you dislike about ReferralCandy?** Nothing. He provided fantastic service and I could not be any happier. **What problems is ReferralCandy solving and how is that benefiting you?** JC was helping me get my referral program set up. So far he's help me get through this process successfully. ### 42. Great support from Mardie. An absolute pleasure to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about ReferralCandy?** FAST support and to-the-point direction. **What do you dislike about ReferralCandy?** Nothing so far! Overall great experience so far. **What problems is ReferralCandy solving and how is that benefiting you?** Building a referral program for subscription producs. ### 43. Helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about ReferralCandy?** Lorraine Garcia has been really helpful with my request. I liked quick response time, positive attitude, and informative emails **What do you dislike about ReferralCandy?** All good, no comments for now. I Will let you know if something, in my opinion, needs improvement. **What problems is ReferralCandy solving and how is that benefiting you?** Removal of testing accounts from the invoice ### 44. Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Gugo M. | Executive Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about ReferralCandy?** support is awesome, (thank you Katherine) **What do you dislike about ReferralCandy?** navigation seems could be better, needed to figure out and ask how to modify certain emails **What problems is ReferralCandy solving and how is that benefiting you?** referrals ### 45. Avoid **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2020 **What do you like best about ReferralCandy?** The concept, although their solution was problematic. **What do you dislike about ReferralCandy?** Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of misunderstanding and back and forth. Then we started getting fraudulent commissions occurring - customer service originally said these were fine. We finally blocked the multiple fraudulent commissions which were 'unexplainable'. Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated password - somehow they changed the email address to theirs via Referral Candy's software. All I get is emails saying an attempt has been made to change my email, if this was not me please get in touch... we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the weekend. So much for the 'if this email change was not you, please get in touch urgently'. A terrible experience, especially after all the persistence trying to get it working. **Recommendations to others considering ReferralCandy:** Avoid, we have had a poor experience for near 2 years now with multiple issues along the way. Finalised by us being hacked via Referral Candy's email change systems and us having to cancel our company card, and wait till Monday when their customer service comes online. **What problems is ReferralCandy solving and how is that benefiting you?** Now our problem is waiting for support to come back online so we can avoid money being taken via commissions and authorised by the hacker who controls our account. ### 46. Excellent customer experience from Dwight **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about ReferralCandy?** The speed and detail of Dwight's responses were very impressive. **What do you dislike about ReferralCandy?** No complaints from me, very smooth process. **What problems is ReferralCandy solving and how is that benefiting you?** The ability to offer a referral programme for a start-up like ourselves for launch ### 47. Incredibly underwhelmed **Rating:** 1.0/5.0 stars **Reviewed by:** Rachel S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2019 **What do you like best about ReferralCandy?** I love the idea of this product. As the head of marketing for an e-commerce company, having an easy way for our customers to evangelize our product is so important, and being able to give them and the people they refer an incentive is great. I like that this platform very easily integrates with our e-commerce platform. **What do you dislike about ReferralCandy?** This platform was touted as super easy to set up...and it is. If you want to use their template and their copy, you can just launch and go. But if you want to really understand how the platform is working, you're going to to have to spend a lot of time digging through. Finding where you can edit the assets they provide is much harder than it should be if you want to do any level of advanced editing. In fact, the UI is far less intuitive than they probably think it is. The stock email they provide isn't even CAN-SPAM compliant, which is worrisome. What else are they forgoing to make the platform so easy to get up and running?? **What problems is ReferralCandy solving and how is that benefiting you?** We're just getting started so we haven't seen any benefits yet. Our expectations are low but we are hoping to see an increase in sales by giving our satisfied customers a way to evangelize our product. ### 48. Haven't Pulled The Trigger Yet But Very Intrigued by what ReferralCandy has to offer! **Rating:** 4.0/5.0 stars **Reviewed by:** Megan J. | Digital Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about ReferralCandy?** Currently we are working with the customer service team from RC to get something set-up to implement for our customers in 2018. They are responsive, easy to work with, full of great ideas and 100% willing to go with what we are comfortable with to start. **What do you dislike about ReferralCandy?** The fees to work with ReferralCandy, while they may very well pay off in the end, are a bit high for our liking and we have had to delay implementing month after month while trying to get them approved. **Recommendations to others considering ReferralCandy:** So far, we are extremely pleased with their team and ideas. I cannot speak to implementation but it seems extremely promising. **What problems is ReferralCandy solving and how is that benefiting you?** We are trying to impose a sense of loyalty in our current customers and a sense of urgency in our prospects that we would like to become customers by using ReferralCandy to create a customer referral program that benefits both sides. ### 49. Easy to use, but needs more customization options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **What do you like best about ReferralCandy?** ReferralCandy makes usage easy and the setup is very quick for each campaign. **What do you dislike about ReferralCandy?** The templates for social media disposal aren't as clean with trendy aesthetics. **Recommendations to others considering ReferralCandy:** Referralcandy can work on aesthetics of their templates and give easier methods of customization without having to go deep into code. **What problems is ReferralCandy solving and how is that benefiting you?** Referralcandy creates individual accounts with unique discount codes and payout systems that are automated. It saves a lot of time and makes referrals very easy to setup. ### 50. Perfect for Social Proof **Rating:** 4.5/5.0 stars **Reviewed by:** Jake Rasmussen, D. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about ReferralCandy?** The ease of setup on this account was awesome! I liked that it was not heavy lifting at all to get started with Referal Candy. **What do you dislike about ReferralCandy?** I did not like that it was hard to remove the Referal Candy branding on our forward-facing communications. **Recommendations to others considering ReferralCandy:** Give them a shot. Their cost is low so the risk is low. They make it simple to communicate with your existing customers and give them reasons to share their love for you with others. **What problems is ReferralCandy solving and how is that benefiting you?** Acquiring new customers. We know that "word of mouth" is some of the best ways to get new customers. This group helped us get new customers at a lower acquisition cost. ## ReferralCandy Discussions - [Is ReferralCandy good?](https://www.g2.com/discussions/is-referralcandy-good) - 2 comments - [View ReferralCandy pricing details and edition comparison](https://www.g2.com/products/referralcandy/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+15%3A23%3A43+-0500&secure%5Bsession_id%5D=a9982ade-0e64-48c7-9bf8-209142904eed&secure%5Btoken%5D=705711793e7baaae0312da2cc641ddd17a727d2fcd3c7ac2932b081ac66d0965&format=llm_user) ## ReferralCandy Integrations - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## ReferralCandy Features **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top ReferralCandy Alternatives - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (452 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Ambassador Software](https://www.g2.com/products/ambassador-software/reviews) - 4.5/5.0 (75 reviews)