RefAssured Reviews & Product Details

Built for staffing agencies by people who have built staffing agencies, RefAssured automates the reference checking process to deliver true candidate past performance insights that benefit not only agencies but their clients and talent as well. No more inconvenient calls that generate unclear and misleading results, leaving hiring managers and candidates in limbo. With an extensible platform designed to improve efficiency, speed placements, provide better quality hires, and unlock growth opportunities, RefAssured verifies references and validates decision-making.

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RefAssured

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Aravinda Souza

RefAssured Integrations

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RefAssured Demo - Unrivaled ROI and Lead Generation

RefAssured provides a thoughtful and noninvasive way to educate reference givers on the staffing agencies’ services. Across our customer base, our data shows that reference givers opt into sales consultations at an average rate of 4%. Similarly, we educate reference givers on the types of compani...

RefAssured Demo - Fraud Detection and Protection

RefAssured's reference checking platform safely, transparently, and accurately verifies candidate work history. RefAssured uses both fraud prevention and detection. We help to prevent fraud by informing candidates of the tools available to detect fraud, creating a safer and fairer environment. Ad...

RefAssured Demo - Improved Quality of Hire

RefAssured delivers accurate and transparent past performance insights on candidates from verified references. These insights improve quality of hire for our staffing agency customers’ clients. And because RefAssured was built by staffing execs, the platform is designed for recruiting and deliver...

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Chris M.

Managing Director

Staffing and Recruiting

Mid-Market (51-1000 emp.)

4/22/2026

"Streamlined Reference Checks, Effortless Integration"

5/5

What do you like best about RefAssured?

We value RefAssured because it allows us to validate the skills, attributes, and authenticity of our candidates efficiently. The platform makes attaining reference feedback streamlined and saves us from the historically cumbersome and ineffective process of reference checking. It's one of the few ways in the staffing industry that genuinely validate a candidate's strengths. The integration with Bullhorn is excellent, as recruiters can initiate assessments with a single click directly from the candidate record and results are immediately populated back into Bullhorn. We also added a custom field to the header of the candidate record to display the candidate's average reference score, which is convenient. RefAssured has greatly improved the value of our reference checks, replacing the manual calling process entirely. The user experience works extremely well for everyone involved. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

While assessing candidates pre-placement is critical, post-placement performance assessment is equally important. The RefAssured team is working hard to deliver a product for later in the candidate journey to address this need in the industry. Review collected by and hosted on G2.com.

Austin C.

Co-Founder / Chief People Officer

Mid-Market (51-1000 emp.)

4/22/2026

"Streamlined Hiring Evaluations and Stellar Integration"

5/5

What do you like best about RefAssured?

I really appreciate how easy RefAssured is to use, especially because it's integrated with our ATS and CRM system, Bullhorn. This integration makes the process seamless for both us and the professionals, allowing references to receive mobile invites via email and complete them in a very short time frame. It's a time saver because it lets clinicians fill out reviews on their own time, without us having to interrupt their busy schedules. I find the tech to work great for our company, and our partnership with the leadership team has been fantastic—they've truly been great partners. The initial setup was super easy, and we got up and running in less than a week. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I mean, the one little area is the price. But, you know, the team the leadership team has definitely helped in that aspect. Review collected by and hosted on G2.com.

Serina C.

Sr. Account Manager

Small-Business (50 or fewer emp.)

5/4/2026

"Easy to Use, Highly Customizable, and Backed by Wonderful Support"

5/5

What do you like best about RefAssured?

The software is extremely easy to use and reports information clearly. I love that we have the ability to customize the questions to fit our business needs. The support team is wonderful! They check in often, address questions extremely quickly, listen to suggestions and provide/create solutions. The system integrates with our system and feeds back into our files for quick and easy access. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Off the top of my head there isn't anything I dislike Review collected by and hosted on G2.com.

Kelly B.

Mid-Market (51-1000 emp.)

4/8/2026

"Effortless Integration, Stellar Efficiency"

5/5

What do you like best about RefAssured?

I love that RefAssured seamlessly sits on top of our existing platform and integrates into our current technology stack without disruption. This integration has made our processes significantly more efficient by reducing manual steps, improving visibility, and allowing our team to move faster without sacrificing accuracy. It feels more like enhancing the tools we already use, which has been critical for adoption across our team. The integration with our ATS and CRM systems helps streamline our workflow and keeps everything centralized. The initial setup was extremely easy, and the responsiveness and hands-on approach from RefAssured during implementation made the entire process feel seamless and efficient. We really appreciate the improvement in integration, visibility into performance, and overall support since switching from our previous product. I would rate RefAssured a 10 out of 10 for these reasons. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

If RefAssured could have every reference completed immediately, that would be ideal. However, I recognize that is more of a human's behavior challenge than a platform limitation. Overall, the system does a great job supporting the process, and any delays we experience are typically due to response time from references rather than the tool itself. Review collected by and hosted on G2.com.

What problems is RefAssured solving and how is that benefiting you?

We use RefAssured to automate reference checks, improving efficiency. Its seamless integration with our tools enhances processes, eliminates manual steps, and boosts team speed and visibility while maintaining accuracy. Moving from our old platform to RefAssured improved data handling and support. Setup was quick and customer service highly responsive. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

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Thank you for taking the time to leave such a detailed review. We truly appreciate the 10 out of 10 rating. It’s great to hear that RefAssured has felt like a seamless extension of your existing platform rather than a disruption. Having your ATS and CRM integrations keep workflows centralized, reduce manual steps, and enable your team to move faster without sacrificing accuracy is exactly the impact we’re focused on delivering. We’re glad the setup process was straightforward and that our implementation team provided a responsive, hands-on experience. The improvements in integration, visibility, and overall support since making the switch reflect what we aim to bring to every rollout.

Your point around reference completion speed is an important one. While timing ultimately depends on reference responsiveness, we manage all follow-up communication on your team’s behalf to help drive completion and keep your recruiters focused on candidates and clients. Thank you again, Kelly. We’re proud to be part of your workflow and look forward to continuing to support your team.

Cheryl A.

President/Search Consultant

Staffing and Recruiting

Small-Business (50 or fewer emp.)

4/8/2026

"Simple, Unbiased References for More Confident Hiring"

5/5

What do you like best about RefAssured?

From an administrative standpoint, I really appreciate how easy it is to obtain unbiased, detailed references that provide the insight needed to hire with more confidence. Customer support is fantastic, and they’re consistently improving and adding to the platform. The client-and-candidate opt-in process is something I haven’t seen before, and it’s a great addition. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I honestly don’t have much else to add. I just wish my team used the platform more often than they currently do. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

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Thank you for taking the time to share such thoughtful feedback!

Unbiased, third-party validated references are at the heart of what we built RefAssured to deliver. Our methodology was designed specifically to reduce the leniency bias that makes traditional reference checks so unreliable, so knowing it's giving your team the insight needed to hire with real confidence is what we set out to achieve.

We love hearing that the candidate self-reference has been valuable to your process. That comparison between how a candidate sees themselves and how their references rate them is one of the most powerful signals in the platform, and it's great to know it's helping your team better understand each candidate's value proposition.

The client and candidate opt-in process is one of our favorite features to hear about because it was designed to create organic pipeline growth as a natural byproduct of running references, not as an add-on. Knowing that it's already opening doors for your team is really encouraging.

On team adoption, we hear this from time to time and take it seriously. In our experience, once team members get their hands on the platform and start seeing results right away, it becomes a natural part of their workflow. We are always here to help work through strategies, share best practices, and provide any additional training that helps drive engagement across your team.

Thank you again, Cheryl. We look forward to continuing to support your team!

Gary S.

Chief Executive Officer

Small-Business (50 or fewer emp.)

4/13/2026

"Streamlines Candidate Reference Checking"

5/5

What do you like best about RefAssured?

I find RefAssured really helpful because it cuts down on the amount of time it takes to obtain a reference, significantly expediting the reference checking process. The ease with which candidates can enter their reference contact information and send a link to the person providing the reference is great. It takes just minutes for the reference to be provided, reducing the time it would ordinarily take to contact someone and obtain the necessary information. The initial setup was also very easy and seamless. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Nothing that comes to mind Review collected by and hosted on G2.com.

What problems is RefAssured solving and how is that benefiting you?

RefAssured shortens the time to obtain candidate references needed for contract assignments. It expedites and simplifies the process by allowing candidates to provide their reference's contact information and a link for them to answer questions quickly, significantly reducing our usual time to collect information. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

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Thank you for taking the time to leave a review!

The candidate experience is something we are really proud of. We put a lot of thought into making every touchpoint feel effortless, both for the candidate submitting their reference contact information and for the reference completing the survey. When a candidate can complete their side of the process in just minutes, it keeps momentum going and removes one of the most common delays in the hiring process.

That time savings compounds quickly, especially for contract assignments where speed to placement matters. When the reference checking process is no longer a bottleneck, your team can move faster and with more confidence at every stage.

Thanks for also sharing that the setup process was smooth from the start. Getting up and running without disruption is something we prioritize with every new customer.

Thank you again, Gary. We look forward to continuing to support your team!

Chris D.

Chief Experience Officer

Small-Business (50 or fewer emp.)

4/14/2026

"Empowered Our Hiring Process with Ease"

5/5

What do you like best about RefAssured?

I like how RefAssured integrates seamlessly with our applicant tracking system, Bullhorn. It's almost like a one-click system, making it fairly easy to set up. The PDF review sheets are my favorite part because we can share them with clients and teammates to dig into candidates better. I really appreciate the support from Brexford, especially Val, our customer success person, who has been wonderful in helping us. The usability is great, making it easy to drive adoption within the team. Creating surveys and being creative with them is another aspect I enjoy. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

The ease in deploying it to our candidates and clients. It does all the follow up for us. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

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Hi Chris,

Thank you so much for this great feedback!

We love hearing that the Bullhorn integration is making life easier for your team. Keeping the workflow as close to one-click as possible is something we've worked hard on, so it's wonderful to know it's resonating with your team the way we intended.

The RefAssured reference reports are designed to give you something genuinely shareable and actionable. Having a clean, consolidated view of third-party validated candidate insight that you can put in front of clients and teammates takes the conversation beyond resumes and gut instinct. The feedback comes directly from people who have worked with the candidate, with no bias introduced, which is what makes it such a powerful tool for hiring with confidence and reducing fall-off rates and performance issues down the line.

The end-of-survey lead generation is one of those features that tends to quietly become one of the most valuable parts of the platform once teams see it in action. We love that it's already contributing to your pipeline.

Thanks again, Chris. We look forward to continuing to support your team and ensuring we're meeting your goals and needs!

Matt B.

Director Of Operations

Small-Business (50 or fewer emp.)

4/21/2026

"Automated, Authenticated Reference Checks That Save Recruiters Time"

5/5

What do you like best about RefAssured?

Checking References has always been a sticking point in staffing. This has taken the legwork out of the recruiters hands and allowed us to automate and authenticate the reference process. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I don't have anything bad to say. If a candidate were to complete a reference and another agency could get access to it, instead of having the candidate complete a new one. That would be a great product release. Review collected by and hosted on G2.com.

Chanease N.

Operations Manager

Small-Business (50 or fewer emp.)

4/21/2026

"Intuitive Functionality and Time-Saving Automations"

5/5

What do you like best about RefAssured?

It's functionality; it has been easy to train others as it is mainly common sense to move to the next steps. The automations are a time saver to the recruiters Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

smallest thing about continuously signing in to the app extension before sending out the request from the ATS Review collected by and hosted on G2.com.

Leslie N.

Director Of Recruiting

Mid-Market (51-1000 emp.)

4/27/2026

"Reliable, Fast Clinical Reference Verifications with RefAssuered"

5/5

What do you like best about RefAssured?

The most helpful aspect of RefAssuered is that it allows me to provide reliable, timely clinical reference verifications. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

From a clinical standpoint, the only real limitation is the wait for reference responses, which is outside of RefAssured’s control. Review collected by and hosted on G2.com.