# RefAssured Reviews **Vendor:** RefAssured **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.9/5.0 **Total Reviews:** 21 ## About RefAssured Built for staffing agencies by people who have built staffing agencies, RefAssured automates the reference checking process to deliver true candidate past performance insights that benefit not only agencies but their clients and talent as well. No more inconvenient calls that generate unclear and misleading results, leaving hiring managers and candidates in limbo. With an extensible platform designed to improve efficiency, speed placements, provide better quality hires, and unlock growth opportunities, RefAssured verifies references and validates decision-making. ## RefAssured Reviews ### 1. Streamlined Reference Checks, Effortless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Managing Director, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RefAssured?** We value RefAssured because it allows us to validate the skills, attributes, and authenticity of our candidates efficiently. The platform makes attaining reference feedback streamlined and saves us from the historically cumbersome and ineffective process of reference checking. It's one of the few ways in the staffing industry that genuinely validate a candidate's strengths. The integration with Bullhorn is excellent, as recruiters can initiate assessments with a single click directly from the candidate record and results are immediately populated back into Bullhorn. We also added a custom field to the header of the candidate record to display the candidate's average reference score, which is convenient. RefAssured has greatly improved the value of our reference checks, replacing the manual calling process entirely. The user experience works extremely well for everyone involved. **What do you dislike about RefAssured?** While assessing candidates pre-placement is critical, post-placement performance assessment is equally important. The RefAssured team is working hard to deliver a product for later in the candidate journey to address this need in the industry. **What problems is RefAssured solving and how is that benefiting you?** RefAssured streamlines candidate reference feedback, providing a more complete candidate picture efficiently. It integrates seamlessly with Bullhorn, minimizing effort and enhancing the value of reference checks. ### 2. Streamlined Hiring Evaluations and Stellar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Austin C. | Co-Founder / Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RefAssured?** I really appreciate how easy RefAssured is to use, especially because it's integrated with our ATS and CRM system, Bullhorn. This integration makes the process seamless for both us and the professionals, allowing references to receive mobile invites via email and complete them in a very short time frame. It's a time saver because it lets clinicians fill out reviews on their own time, without us having to interrupt their busy schedules. I find the tech to work great for our company, and our partnership with the leadership team has been fantastic—they've truly been great partners. The initial setup was super easy, and we got up and running in less than a week. **What do you dislike about RefAssured?** I mean, the one little area is the price. But, you know, the team the leadership team has definitely helped in that aspect. **What problems is RefAssured solving and how is that benefiting you?** RefAssured integrates smoothly with Bullhorn and Talent Platform, making pre and post-hire evaluations easy and creating a seamless process. It's quick for professionals to complete, saving time and reducing the need to interrupt their busy schedules. ### 3. Easy to Use, Highly Customizable, and Backed by Wonderful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Serina C. | Sr. Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about RefAssured?** The software is extremely easy to use and reports information clearly. I love that we have the ability to customize the questions to fit our business needs. The support team is wonderful! They check in often, address questions extremely quickly, listen to suggestions and provide/create solutions. The system integrates with our system and feeds back into our files for quick and easy access. **What do you dislike about RefAssured?** Off the top of my head there isn't anything I dislike **What problems is RefAssured solving and how is that benefiting you?** RefAssured provides and validates reference checks for our candidates, which help solidify their candidacy and builds strong profiles for our candidates to give our clients confidence when making a hiring decision. ### 4. Powerful referral insights with a simple, recruiter-friendly user experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Billy V. | VP of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RefAssured?** For us, it's added value for our clients. The report that RefAssured supplies after a referral is priceless to share with our clients. The ease of use is also fantastic, so straightforward. **What do you dislike about RefAssured?** There really isn't anything I dislike about RefAssured! It's an amazing product, and they continually add new features. **What problems is RefAssured solving and how is that benefiting you?** RefAssured is helping us streamline and validate the candidate screening process by automating reference checks, verifying candidate information, and providing more structured performance insights before submission. It reduces manual recruiter effort, improves client confidence in our candidates, and helps us move faster while lowering the risk of fraud or misrepresentation. ### 5. Time-Saving and User-Friendly for HCP References **Rating:** 4.5/5.0 stars **Reviewed by:** Shane H. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about RefAssured?** I like that RefAssured is simple to use and operator friendly, making it pretty HCP friendly. The platform we had before wasn't as user friendly, so switching to RefAssured was a big improvement. This platform feels like a Cadillac compared to what we had before. Also, I really appreciate that everything about their platform works well for us. The initial training took about thirty minutes, and then we were off and running, which was great. **What do you dislike about RefAssured?** Nothing **What problems is RefAssured solving and how is that benefiting you?** RefAssured saves us time from initiating references to completion and helps get them filled out in a timely fashion, achieving a 70-80% completion rate. ### 6. Effortless Integration, Stellar Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about RefAssured?** I love that RefAssured seamlessly sits on top of our existing platform and integrates into our current technology stack without disruption. This integration has made our processes significantly more efficient by reducing manual steps, improving visibility, and allowing our team to move faster without sacrificing accuracy. It feels more like enhancing the tools we already use, which has been critical for adoption across our team. The integration with our ATS and CRM systems helps streamline our workflow and keeps everything centralized. The initial setup was extremely easy, and the responsiveness and hands-on approach from RefAssured during implementation made the entire process feel seamless and efficient. We really appreciate the improvement in integration, visibility into performance, and overall support since switching from our previous product. I would rate RefAssured a 10 out of 10 for these reasons. **What do you dislike about RefAssured?** If RefAssured could have every reference completed immediately, that would be ideal. However, I recognize that is more of a human's behavior challenge than a platform limitation. Overall, the system does a great job supporting the process, and any delays we experience are typically due to response time from references rather than the tool itself. **What problems is RefAssured solving and how is that benefiting you?** We use RefAssured to automate reference checks, improving efficiency. Its seamless integration with our tools enhances processes, eliminates manual steps, and boosts team speed and visibility while maintaining accuracy. Moving from our old platform to RefAssured improved data handling and support. Setup was quick and customer service highly responsive. **Official Response from Valentina Donaghy:** > Thank you for taking the time to leave such a detailed review. We truly appreciate the 10 out of 10 rating. It’s great to hear that RefAssured has felt like a seamless extension of your existing platform rather than a disruption. Having your ATS and CRM integrations keep workflows centralized, reduce manual steps, and enable your team to move faster without sacrificing accuracy is exactly the impact we’re focused on delivering. We’re glad the setup process was straightforward and that our implementation team provided a responsive, hands-on experience. The improvements in integration, visibility, and overall support since making the switch reflect what we aim to bring to every rollout. Your point around reference completion speed is an important one. While timing ultimately depends on reference responsiveness, we manage all follow-up communication on your team’s behalf to help drive completion and keep your recruiters focused on candidates and clients. Thank you again, Kelly. We’re proud to be part of your workflow and look forward to continuing to support your team. ### 7. Simple, Unbiased References for More Confident Hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl A. | President/Search Consultant, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about RefAssured?** From an administrative standpoint, I really appreciate how easy it is to obtain unbiased, detailed references that provide the insight needed to hire with more confidence. Customer support is fantastic, and they’re consistently improving and adding to the platform. The client-and-candidate opt-in process is something I haven’t seen before, and it’s a great addition. **What do you dislike about RefAssured?** I honestly don’t have much else to add. I just wish my team used the platform more often than they currently do. **What problems is RefAssured solving and how is that benefiting you?** It saves us a ton of time. The candidate self-rankings help us better understand their value proposition, and it also makes it easier for potential candidates and clients to reach out to us. **Official Response from Valentina Donaghy:** > Thank you for taking the time to share such thoughtful feedback! Unbiased, third-party validated references are at the heart of what we built RefAssured to deliver. Our methodology was designed specifically to reduce the leniency bias that makes traditional reference checks so unreliable, so knowing it's giving your team the insight needed to hire with real confidence is what we set out to achieve. We love hearing that the candidate self-reference has been valuable to your process. That comparison between how a candidate sees themselves and how their references rate them is one of the most powerful signals in the platform, and it's great to know it's helping your team better understand each candidate's value proposition. The client and candidate opt-in process is one of our favorite features to hear about because it was designed to create organic pipeline growth as a natural byproduct of running references, not as an add-on. Knowing that it's already opening doors for your team is really encouraging. On team adoption, we hear this from time to time and take it seriously. In our experience, once team members get their hands on the platform and start seeing results right away, it becomes a natural part of their workflow. We are always here to help work through strategies, share best practices, and provide any additional training that helps drive engagement across your team. Thank you again, Cheryl. We look forward to continuing to support your team! ### 8. Streamlines Candidate Reference Checking **Rating:** 5.0/5.0 stars **Reviewed by:** Gary S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about RefAssured?** I find RefAssured really helpful because it cuts down on the amount of time it takes to obtain a reference, significantly expediting the reference checking process. The ease with which candidates can enter their reference contact information and send a link to the person providing the reference is great. It takes just minutes for the reference to be provided, reducing the time it would ordinarily take to contact someone and obtain the necessary information. The initial setup was also very easy and seamless. **What do you dislike about RefAssured?** Nothing that comes to mind **What problems is RefAssured solving and how is that benefiting you?** RefAssured shortens the time to obtain candidate references needed for contract assignments. It expedites and simplifies the process by allowing candidates to provide their reference's contact information and a link for them to answer questions quickly, significantly reducing our usual time to collect information. **Official Response from Valentina Donaghy:** > Thank you for taking the time to leave a review! The candidate experience is something we are really proud of. We put a lot of thought into making every touchpoint feel effortless, both for the candidate submitting their reference contact information and for the reference completing the survey. When a candidate can complete their side of the process in just minutes, it keeps momentum going and removes one of the most common delays in the hiring process. That time savings compounds quickly, especially for contract assignments where speed to placement matters. When the reference checking process is no longer a bottleneck, your team can move faster and with more confidence at every stage. Thanks for also sharing that the setup process was smooth from the start. Getting up and running without disruption is something we prioritize with every new customer. Thank you again, Gary. We look forward to continuing to support your team! ### 9. Empowered Our Hiring Process with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Chief Experience Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about RefAssured?** I like how RefAssured integrates seamlessly with our applicant tracking system, Bullhorn. It's almost like a one-click system, making it fairly easy to set up. The PDF review sheets are my favorite part because we can share them with clients and teammates to dig into candidates better. I really appreciate the support from Brexford, especially Val, our customer success person, who has been wonderful in helping us. The usability is great, making it easy to drive adoption within the team. Creating surveys and being creative with them is another aspect I enjoy. **What do you dislike about RefAssured?** The ease in deploying it to our candidates and clients. It does all the follow up for us. **What problems is RefAssured solving and how is that benefiting you?** I use RefAssured for confident candidate screening, reducing fall-off rates and performance issues, and generating sales leads with end-of-survey questions. **Official Response from Valentina Donaghy:** > Hi Chris, Thank you so much for this great feedback! We love hearing that the Bullhorn integration is making life easier for your team. Keeping the workflow as close to one-click as possible is something we've worked hard on, so it's wonderful to know it's resonating with your team the way we intended. The RefAssured reference reports are designed to give you something genuinely shareable and actionable. Having a clean, consolidated view of third-party validated candidate insight that you can put in front of clients and teammates takes the conversation beyond resumes and gut instinct. The feedback comes directly from people who have worked with the candidate, with no bias introduced, which is what makes it such a powerful tool for hiring with confidence and reducing fall-off rates and performance issues down the line. The end-of-survey lead generation is one of those features that tends to quietly become one of the most valuable parts of the platform once teams see it in action. We love that it's already contributing to your pipeline. Thanks again, Chris. We look forward to continuing to support your team and ensuring we're meeting your goals and needs! ### 10. Automated, Authenticated Reference Checks That Save Recruiters Time **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RefAssured?** Checking References has always been a sticking point in staffing. This has taken the legwork out of the recruiters hands and allowed us to automate and authenticate the reference process. **What do you dislike about RefAssured?** I don't have anything bad to say. If a candidate were to complete a reference and another agency could get access to it, instead of having the candidate complete a new one. That would be a great product release. **What problems is RefAssured solving and how is that benefiting you?** Speed, Giving more time back to our recruiters, positive user experience for reference giver ### 11. Intuitive Functionality and Time-Saving Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Chanease N. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RefAssured?** It's functionality; it has been easy to train others as it is mainly common sense to move to the next steps. The automations are a time saver to the recruiters **What do you dislike about RefAssured?** smallest thing about continuously signing in to the app extension before sending out the request from the ATS **What problems is RefAssured solving and how is that benefiting you?** They are working on how to partition sales versus candidate opt ins so our sales person wont call candidates for hire ### 12. Reliable, Fast Clinical Reference Verifications with RefAssuered **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie N. | Director Of Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RefAssured?** The most helpful aspect of RefAssuered is that it allows me to provide reliable, timely clinical reference verifications. **What do you dislike about RefAssured?** From a clinical standpoint, the only real limitation is the wait for reference responses, which is outside of RefAssured’s control. **What problems is RefAssured solving and how is that benefiting you?** RefAssured helps reduce hiring risk and administrative burden by standardizing and documenting the reference-verification process, so Quality Staffing can hire qualified clinicians more efficiently and with greater confidence. **Official Response from Valentina Donaghy:** > Hi Leslie, Thank you for such a thoughtful review! Reliable, timely clinical reference verifications are at the core of what we built this platform for. The staffing industry is what we know, and healthcare clinical staffing is one of the most demanding environments there is. Having a process your team can count on at every stage directly impacts the quality and confidence behind every placement. Reducing hiring risk and administrative burden while helping your team hire more efficiently and with greater confidence drives our product decisions every day. When the verification process is standardized and documented, your team has a clear, defensible record to stand behind and more bandwidth to focus on placing qualified clinicians. Reference response times are ultimately in the hands of the references themselves, but our automated daily reminders handle all follow-up in the background so your team never has to chase a response manually. We are proud to support Quality Staffing Solutions and the important work your team does! ### 13. Easy for Staff and Candidates—No Complaints So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn V. | Contractor Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RefAssured?** It is easy to use for both our internal staff as well as the candidates we send it to. **What do you dislike about RefAssured?** Nothing as yet, I have no current complaints **What problems is RefAssured solving and how is that benefiting you?** The recruiters no longer have to make the phone calls to get the references our clients expect. ### 14. Excellent Communication and Dedicated, Collaborative Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Ben I. | Senior Market Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about RefAssured?** Their communication and dedication to finding common solutions that work well for us and them. **What do you dislike about RefAssured?** I've not found anything I dislike about RefAssured at this time. **What problems is RefAssured solving and how is that benefiting you?** RefAssured allowed us to move from an external provided to a seamless internal, Salesforce connected application allowing for faster flowthrough and a more efficient process. ### 15. Effortless Reference Validation and Streamlined Hiring **Rating:** 4.5/5.0 stars **Reviewed by:** Michael T. | Corporate Recruiting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RefAssured?** I really like how RefAssured streamlines the process for us by removing our involvement outside of submitting the application. It also helps solicit possible referrals for the future, which is beneficial for potential pipelining and filling roles with multiple spots. Learning and administering it is exceptionally easy. **What do you dislike about RefAssured?** N/A **What problems is RefAssured solving and how is that benefiting you?** RefAssured helps validate candidates' past experience and titles. It streamlines the reference check process by removing our involvement after application submission and helps in soliciting possible future referrals, which aids in pipelining and filling multiple roles. **Official Response from Valentina Donaghy:** > Hi Michael, Thank you for such a great review! Removing the administrative burden from your team's plate is something we prioritize with every feature we build. Once a request is launched, we take it from there. Daily reminders are sent automatically, undelivered contacts are tracked, and candidates are notified directly when updates are needed. Candidates can use their self-service link to update, edit, or remove references and correct contact information without involving your team. Your recruiters should be focused on placing talent, not managing logistics. The referral and pipeline generation piece is a natural byproduct of every reference check your team runs. Converting reference-givers into candidate leads means every reference check has the potential to feed your pipeline and help fill roles faster, including those with multiple openings. Validating a candidate's past experience and titles through third-party feedback adds a layer of confidence to every placement decision that resumes simply cannot provide. We are glad the platform has been easy to learn and administer across your team. That accessibility was intentional, because adoption only happens when the tool works for everyone using it. Thank you for sharing your experience! ### 16. Effortless Reference Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RefAssured?** I like how easy it is to use RefAssured and how the information is easy to read. I value the feature that allows for complete references with CTM integration, and I appreciate the option for others to offer referrals or get in touch with us. The initial setup was very easy, which was a big plus. **What do you dislike about RefAssured?** I have no issues with Ref Assured **What problems is RefAssured solving and how is that benefiting you?** RefAssured helps in getting complete references with CTM integration. I appreciate the ease of use and easy-to-read information. ### 17. Easy Reference Setup with Helpful Guidance Along the Way **Rating:** 4.0/5.0 stars **Reviewed by:** Brian P. | Managing Director of Healthcare, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RefAssured?** Easy to set up references, and it provides helpful information along the way. **What do you dislike about RefAssured?** Sometimes process can be a little slow when time is of importance **What problems is RefAssured solving and how is that benefiting you?** automating references and keeps our recruiting team in their role rather than pulling away ### 18. Perfectly Designed UI/UX—Simple, Elegant, and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RefAssured?** The UI/UX is perfectly designed. Simple yet elegant **What do you dislike about RefAssured?** There is nothing I dislike about RefAssured **What problems is RefAssured solving and how is that benefiting you?** RA saves us time, ensures compliance to process and is a differentiator for us ### 19. RefAssured’s Best-in-Class Support and Highly Responsive Development Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about RefAssured?** RefAssured has the best customer support and development teams of anyone in their space. They go above and beyond to make their application compatible with every back-end system and database and are very responsive to any requests. **What do you dislike about RefAssured?** There is nothing I dislike about RefAssured. **What problems is RefAssured solving and how is that benefiting you?** RefAssured helps us ensure that the candidates we submit to our clients are consistently high-quality individuals with strong backgrounds. **Official Response from Valentina Donaghy:** > Hi there, Thank you for such a generous review! Customer support and product development are two areas we invest in deeply. The people using RefAssured every day, whether that's leadership, recruiters, or account managers, are the ones who shape how we grow and improve, and their feedback is something we genuinely take to heart. Being compatible with your back-end system and database was an absolute priority. Every organization is built differently, and our team works hard to ensure RefAssured fits smoothly into what you already have in place. At the end of the day, helping you consistently place high-quality candidates with strong backgrounds is what it all comes back to! ### 20. Easy to Use with Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RefAssured?** Easy to use, and excellent customer service provided. **What do you dislike about RefAssured?** Limited functions with Stafferlink vs CTM. CTM has full integration capability. **What problems is RefAssured solving and how is that benefiting you?** Streamline the reference process. ### 21. Continually Improving Product with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RefAssured?** Continual development on products. They are responsive when I have questions. **What do you dislike about RefAssured?** I can't think of anything I disline about RefAssured. **What problems is RefAssured solving and how is that benefiting you?** Consistant and unbiased references we can share with our clients if needed. - [View RefAssured pricing details and edition comparison](https://www.g2.com/products/refassured/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A53%3A33+-0500&secure%5Bsession_id%5D=5e003b8c-be48-4657-b439-699cc79ed99e&secure%5Btoken%5D=a69136bae96f3dd1c78e6886366702f0145941cdf12f4dee8ac707a41ebd365d&format=llm_user) ## RefAssured Integrations - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Giig Hire](https://www.g2.com/products/giig-hire/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [symplr Workforce](https://www.g2.com/products/symplr-workforce/reviews) ## RefAssured Features **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Platform Basics** - Optimization - Interoperability - Performance **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top RefAssured Alternatives - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (439 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (503 reviews) - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (475 reviews)