Redtail Technology Features
Content (1)
Automation
105 reviewers of Redtail Technology have provided feedback on this feature.
Automates some or all operation related tasks
Text Messaging (8)
Bulk SMS
Enables users to send mass text message campaigns
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
Automatic Replies
Provides automatic text message replies to recipients
Automatic URL Shortening
Provides automatic URL shortening to use less characters via text
MMS Marketing
Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
Allows users to establish automated workflows and triggers to deliver transactional text messages
Platform Additional Functionality (5)
Pre-Built Connectors
As reported in 94 Redtail Technology reviews.
Provides useful pre-defined data connections to important external systems and applications.
Dashboard
Based on 114 Redtail Technology reviews.
Has a centralized dashboard for users to interact with
Cloud
This feature was mentioned in 95 Redtail Technology reviews.
Provides a cloud based version of the platform
Mobility
This feature was mentioned in 100 Redtail Technology reviews.
Is accessible from a mobile device and by users on the go.
Messaging
80 reviewers of Redtail Technology have provided feedback on this feature.
Contains in-application messaging abilities
Platform Reporting and Analytics (2)
Reporting
This feature was mentioned in 92 Redtail Technology reviews.
Provides analytics tools that reveal important business metrics and track progress.
Forecasting
78 reviewers of Redtail Technology have provided feedback on this feature.
Provides sales forecasting and modeling capabilities based on historical data.
Customer Support (4)
Case Management
96 reviewers of Redtail Technology have provided feedback on this feature.
Contains customer request handling functionality and issue tracking.
Customer Support Portal
This feature was mentioned in 98 Redtail Technology reviews.
A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more.
Knowledge Base
This feature was mentioned in 102 Redtail Technology reviews.
An information repository for customers to get self-service answers to their questions.
Support Analytics
Based on 94 Redtail Technology reviews.
Allows users to conduct analysis on support activities.
Marketing Automation (3)
Campaign Management
As reported in 81 Redtail Technology reviews.
Provides email marketing campaign management functionality.
Lead Management
As reported in 90 Redtail Technology reviews.
Contains lead tracking and management capabilities.
Marketing Analytics
This feature was mentioned in 82 Redtail Technology reviews.
Contains analysis tools to provide insights on marketing campaign effectiveness.
Sales Force Automation (5)
Pipeline Management
83 reviewers of Redtail Technology have provided feedback on this feature.
Manages sales pipelines from prospecting to close.
Task Management
This feature was mentioned in 95 Redtail Technology reviews.
Manages sales force tasks, assigning tasks and distributing work.
Product and Price List Management
As reported in 72 Redtail Technology reviews.
Contains a product catalogue and price list for salespeople to pull from.
Quote and Order Management
This feature was mentioned in 72 Redtail Technology reviews.
Provides custom quote creation functionality.
Contract Management
73 reviewers of Redtail Technology have provided feedback on this feature.
Manages the entire contract process, from creation and negotiation to signing.
SMS Platform (6)
Reporting
Provides pre-built or customizable performance reports
Automation
Automates tasks and features for added convenience
White Label
Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
Text enables landline phones so users can receive text messages sent to an existing business number
Short Codes
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns
API Integration
Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Functionality (3)
Compatibility
Based on 10 Redtail Technology reviews.
Compatible with all major email providers such as Outlook and Gmail that use IMAP/POP and SMTP protocols.
Sort and Filter
10 reviewers of Redtail Technology have provided feedback on this feature.
Sort and filter files in emails by fields like Folder, Date, Content, Subject, etc.
Conversion
10 reviewers of Redtail Technology have provided feedback on this feature.
Convert emails to multiple email formats (PST) and document formats (PDF).
Usability (3)
Batch Handling
Based on 10 Redtail Technology reviews.
Backup webmail accounts in batch.
Automated Scheduling
10 reviewers of Redtail Technology have provided feedback on this feature.
Automate email backup service to save data.
Granular Retention Management
Enable administrators to define retention policies for email content and metadata, and automate complex rules for administrative retention and user archive retention.
Reliability (3)
Cloud-to-cloud Backup
Based on 10 Redtail Technology reviews.
Cloud-to-cloud backup to eliminate the need for on-premise hardware.
Address detection
This feature was mentioned in 10 Redtail Technology reviews.
Automatically detect the email server address or users can add it manually.
Security
As reported in 10 Redtail Technology reviews.
Tranfer process is secure and encrypted .
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Financial Services CRM (1)
Decision Making
This feature was mentioned in 17 Redtail Technology reviews.
Makes informed choices based on available data and objectives
Agentic AI - Email Backup (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





