Redtail Technology Features

Automates some or all operation related tasks 105 reviewers of Redtail Technology have provided feedback on this feature.

Enables users to send mass text message campaigns

Facilitates two-way text messaging to encourage consumer engagement and loyalty

Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Provides automatic text message replies to recipients

Provides automatic URL shortening to use less characters via text

Sends out multimedia via text messages, such as coupons, pictures, and audio

Offers features for personalizing text messages based on customer information or past behavior

Allows users to establish automated workflows and triggers to deliver transactional text messages

Provides useful pre-defined data connections to important external systems and applications. 94 reviewers of Redtail Technology have provided feedback on this feature.

Based on 114 Redtail Technology reviews. Has a centralized dashboard for users to interact with

Provides a cloud based version of the platform This feature was mentioned in 95 Redtail Technology reviews.

Is accessible from a mobile device and by users on the go. 100 reviewers of Redtail Technology have provided feedback on this feature.

As reported in 80 Redtail Technology reviews. Contains in-application messaging abilities

Provides analytics tools that reveal important business metrics and track progress. This feature was mentioned in 92 Redtail Technology reviews.

Based on 78 Redtail Technology reviews. Provides sales forecasting and modeling capabilities based on historical data.

Contains customer request handling functionality and issue tracking. 96 reviewers of Redtail Technology have provided feedback on this feature.

A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more. This feature was mentioned in 98 Redtail Technology reviews.

An information repository for customers to get self-service answers to their questions. 102 reviewers of Redtail Technology have provided feedback on this feature.

Based on 94 Redtail Technology reviews. Allows users to conduct analysis on support activities.

As reported in 81 Redtail Technology reviews. Provides email marketing campaign management functionality.

Contains lead tracking and management capabilities. This feature was mentioned in 90 Redtail Technology reviews.

Contains analysis tools to provide insights on marketing campaign effectiveness. This feature was mentioned in 82 Redtail Technology reviews.

As reported in 83 Redtail Technology reviews. Manages sales pipelines from prospecting to close.

Based on 95 Redtail Technology reviews. Manages sales force tasks, assigning tasks and distributing work.

Contains a product catalogue and price list for salespeople to pull from. 72 reviewers of Redtail Technology have provided feedback on this feature.

Based on 72 Redtail Technology reviews. Provides custom quote creation functionality.

Manages the entire contract process, from creation and negotiation to signing. 73 reviewers of Redtail Technology have provided feedback on this feature.

Provides pre-built or customizable performance reports

Automates tasks and features for added convenience

Offers a white labeling service for agencies or resellers to customize platform branding

Text enables landline phones so users can receive text messages sent to an existing business number

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Compatible with all major email providers such as Outlook and Gmail that use IMAP/POP and SMTP protocols. 10 reviewers of Redtail Technology have provided feedback on this feature.

As reported in 10 Redtail Technology reviews. Sort and filter files in emails by fields like Folder, Date, Content, Subject, etc.

Convert emails to multiple email formats (PST) and document formats (PDF). This feature was mentioned in 10 Redtail Technology reviews.

Based on 10 Redtail Technology reviews. Backup webmail accounts in batch.

Automate email backup service to save data. 10 reviewers of Redtail Technology have provided feedback on this feature.

Enable administrators to define retention policies for email content and metadata, and automate complex rules for administrative retention and user archive retention.

Cloud-to-cloud backup to eliminate the need for on-premise hardware. 10 reviewers of Redtail Technology have provided feedback on this feature.

As reported in 10 Redtail Technology reviews. Automatically detect the email server address or users can add it manually.

Based on 10 Redtail Technology reviews. Tranfer process is secure and encrypted .

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Makes informed choices based on available data and objectives 17 reviewers of Redtail Technology have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives