Rapid Global Reviews & Product Details

Ease of use to sign in and out using Geolocation.

The ability to update templates to respond to inquiries from our contracting companies.

Ability to see the subcontractors underneath the main contracting company and the relationship between the two is clear and transparent.

The Customer Support team try their very best to respond to inquiries within a short timeframe without sounding like a bot in the way they answer and being personable.

The Rapid Global tool is easy to use from an administration perspective to create induction courses and use the wealth of resources available in the library to build better inductions. Review collected by and hosted on G2.com.

The "suspend button" is right next to the "Compliant" in a contractor record. Documents are double listed as an attachment in the Documents and E-Form. Creditor Watch is a nice to have but not really that helpful. It is not always easy for a worker to know where to look to "add induction key" or view the courses they need to complete. Review collected by and hosted on G2.com.

Rapid Global is very user-friendly and makes it easy to manage contractors, inductions, and compliance in one place. The dashboard is clear, the notifications are reliable, and the automated workflows save a lot of time. It centralises information that would otherwise be spread across emails or spreadsheets, which helps reduce errors and makes compliance much smoother to manage. Review collected by and hosted on G2.com.

Some areas can feel a bit slow or unintuitive, especially when searching for specific contractors or documents. Certain functions require multiple steps that could be more streamlined, and occasionally the system times out or lags. A more modern interface and faster navigation would make the overall experience even better. Review collected by and hosted on G2.com.

It seems to work well for tracking our contractors and certifications on site to ensure we know who is on site at what time and they are certified for the work they are performing. Review collected by and hosted on G2.com.

I haven't heard too much negativity about it at this stage except for some of the less tech savy users that don't carry mobile phones. This created some noise in the early piece as we only provided a mobile phone sign in option but they have managed to work around this via other options. Review collected by and hosted on G2.com.

I really like Rapid Global's visitor sign-in system. It makes it easy for new visitors to register themselves and allows returning visitors to sign in quickly. I also appreciate how the system uses cameras to recognize visitors and utilizes a label printer to make the visitor passes, which greatly reduces errors and improves throughput during busy periods. The initial setup of the system was very straightforward, with a minimal learning curve for getting staff familiar with it. Review collected by and hosted on G2.com.

The visitor sign-in system can be a little slow to navigate on the back end when scrolling through many profiles in a list. It is also not as straightforward to update a visitor's photo with something a bit more flattering if the first photo doesn't work well. Review collected by and hosted on G2.com.

I like the ease of use, dashboards, and mobile app of Rapid Global. The mobile app is particularly useful as it allows us to check contractors and workers on the go and quickly on-site, so workers can get started with minimal time wasted on completing their inductions. Also, the dashboards give us a quick, concise snapshot of the compliance of all our contractors and workers. They are especially helpful during audits for ISO45001, as we can show how we actively manage workers and contractors in real-time. Review collected by and hosted on G2.com.

Rapid Incident could be more adaptable to different types of incidents. It would be good if some sections could be edited to fit with our business requirements. Review collected by and hosted on G2.com.

I appreciate Rapid Global's flexibility, which allows us to tailor the platform to our specific needs. The platform's capability to handle contractor management and induction processes effectively is a standout feature for our company. I like how quickly the platform responds to requests for additions, which highlights the efficiency and helpfulness of their support. Additionally, I find the induction tools beneficial as they enable employees to complete necessary processes before starting, which is a significant time-saver. The document management within Rapid Global effectively holds all required licenses and competencies, facilitating streamlined operations. Furthermore, the ability to track who is on-site through Rapid Global is highly valuable for contractor management. Review collected by and hosted on G2.com.

I find it problematic when adding a requirement to a specific employee type, as it inadvertently changes all related settings. It forces individuals to retake courses unnecessarily, which can be both time-consuming and frustrating. Review collected by and hosted on G2.com.

I really appreciate the speed at which the Rapid Global portal operates, as it significantly enhances my workflow efficiency. Navigating to track scheduled works is straightforward, making task management seamless. Additionally, I found the initial setup of Rapid Global to be easy, which was a relief and allowed me to integrate it swiftly into my routine. Review collected by and hosted on G2.com.

Notes entered into individual ARC work orders are messy when entered by the vendor, as the notes remain in the active text box and do not save properly. The user interface for viewing individual work orders could benefit from an update to be more structured, clearer, and easier to digest. Additionally, the notes saved in the work orders lack proper organization. The Running Sheet is limited as it does not allow viewing of multiple buildings on a single screen, and in both the Running Sheet and work order search section, only one building can be selected at a time. Review collected by and hosted on G2.com.

The user friendly interface makes it easy to find most details within Rapid. I have a lot of ways to manage the compliance of my contractors as well as the team members at my facility. Rapid is a great way to manage the ongoing changes within the business and saves me a lot of time. Review collected by and hosted on G2.com.

I have experienced some glitches on a user when performing some inductions. Even though I would have these complete, it would say they are incomplete. I have had the same issue with some contractors when completing the inductions on their mobile device. Review collected by and hosted on G2.com.

I appreciate Rapid Global for its ability to streamline some of the onboarding and induction processes, which makes these tasks less cumbersome and more efficient. I particularly like the simplicity of the platform as it keeps things uncomplicated and easy to manage. Furthermore, the visibility feature is invaluable as it allows me to easily track my staff's ongoing training requirements at a glance. This mixture of simplicity and clear visibility in one platform enhances my overall experience, making my workload more manageable. The initial setup of Rapid Global was also relatively easy and straightforward, contributing to a smooth transition process. My overall satisfaction with these aspects is reflected in my strong recommendation score of 9 out of 10. Review collected by and hosted on G2.com.

I find the lack of additional HR functionality in Rapid Global a notable drawback. It doesn't fully support managing the entire employee lifecycle, which limits its utility as a comprehensive HR tool. I think incorporating capabilities offered by leading HRIS products would greatly enhance its effectiveness. Review collected by and hosted on G2.com.

I find Rapid Global to be functional for signing in both myself and guests on-site, which is a basic necessity for managing entry processes effectively. It addresses the problem of tracking employees and visitors on-site, serving health and safety purposes which are crucial in maintaining a secure workplace environment. This functionality helps ensure that I am aware of who is on-site at any given time, thus enhancing safety protocols. Review collected by and hosted on G2.com.

I find the signing-in process for guests with Rapid Global to be quite cumbersome and frustrating due to the excessive number of steps involved, which prolongs the time it takes to sign in visitors. This issue is exacerbated by the system's slow performance and the need to navigate through too many screens. It would significantly improve the user experience if more fields could be consolidated onto a single page. Review collected by and hosted on G2.com.