Rapid Global Features
Case Management (3)
Intake
Capture case information from multiple communication channels
Assignment
Deliver rules to assign cases based on type and priority
Escalation
Ability to escalate cases using workflows
Analytics (3)
Monitoring
Track all activities related to a case, including audit trails
Metrics
Provide metrics to track case progress or success rates
Compliance
Monitor various types of case compliance
Platform Basics (9)
Interoperability
Connects to external systems and applications as needed to complete team workflows. 20 reviewers of Rapid Global have provided feedback on this feature.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably. 27 reviewers of Rapid Global have provided feedback on this feature.
Portal
Contains a portal to facilitate third-party or client application access. 20 reviewers of Rapid Global have provided feedback on this feature.
Visitor Check-In
Allows guests to check-in using the platform's built-in dashboard. This feature was mentioned in 13 Rapid Global reviews.
Visitor Database
Allow users to track on-site visitors, previous visits, and provides visitor log insights. 12 reviewers of Rapid Global have provided feedback on this feature.
Reports & Analytics
Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.
Blacklist Screenings
As reported in 10 Rapid Global reviews. Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.
Badge Issuance
Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.
Automation
Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.
Platform Performance (2)
Reporting
As reported in 22 Rapid Global reviews. Provides analytics tools that reveal important business metrics and track progress.
Application Monitoring
Contains application performance monitoring capabilities. 19 reviewers of Rapid Global have provided feedback on this feature.
Platform Functionality (3)
Document management
Manages necessary docuements for ease of visibiltiy and access. 29 reviewers of Rapid Global have provided feedback on this feature.
Requalification
As reported in 20 Rapid Global reviews. Automated compliance renewal notifications.
Compliance
As reported in 26 Rapid Global reviews. Tracks contractor compliance levels and renewa dates.
Platform Additional Functionality (4)
Onboarding
Onboard workers via online, classroom, or external training. This feature was mentioned in 24 Rapid Global reviews.
Pre-qualifiation
As reported in 20 Rapid Global reviews. Pre-qualify contract workers via reference, record, background check.
Onsite Monitoring
Monitor contractor onsite activities, performance, etc. 23 reviewers of Rapid Global have provided feedback on this feature.
Integration
Integrates with related tools that simplify platform management and usage.
Platform Data (4)
Automation
Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
Analytics
Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.
Visitor Logs
Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.
Dashboard
Provides a dashboard with check-in and check-out capabilities and visitor logs.
Platform Interoperability (2)
Notifications
Sends a notification to users of a visitors arrival and departure.
Hardware
Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.
Safety (3)
Job Hazards
Identify work hazards by job, location, and type of work.
Drills
Allow users to conduct safety drills to prepare for real life situations.
Claim Management
Provide workflows to create, approve, and process claims.
Health (2)
Medical Records
Capture and manage health information for all employees. This feature was mentioned in 10 Rapid Global reviews.
Industrial Hygiene
Manage the risk of exposure to hazardous agents such as toxins.
Audit and Inspections (3)
Templates
Include templates for multiple types of health and safety inspections.
Workflows
Provide workflows to assign tasks for audit and inspections.
Corrective Actions
Identify corrective actions to address incidents and accidents.
Training (3)
Content
Deliver learning materials for health and safety training.
Certifications
Manage certifications to comply with regulations and standards.
Best Practices
Provide best practices that employees can use to prevent accidents.
Reporting (3)
OSHA
Generate Occupational Safety and Health Act (OSHA) reports.
Root Cause Analysis
Analyze incidents to determine the root cause and avoid future problems.
Nonconformance
Monitor non compliance with health and safety regulations and policies.
Operations Management (5)
Risk Management
Collects and analyzes metrics (e.g. finances, safety performance, and operational history) to automate the evaluation of subcontractor risk; evaluation is either generated into downloadable reports or uploaded into the system's directory database.
Directory
Stores and grants access to contact information for project team members and vendors.
Custom Prequalification Forms
Facilitates the building of industry-accepted, standardized prequalification forms to request operational and performance information from subcontractors.
Subcontractor Management
Aggregates, reviews, and categorizes subcontractor information into the system's database; supports the organization and digital search of contractor data by approval and rating information.
Invite to Bid
Directly invites qualified subcontractors to bid through the platform.
Artificial Intelligence (2)
Video analysis
Analyze live or recorded videos to identify potential safety issues and historical trends
Monitoring
Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts
Additional Functionality - Visitor Management (2)
Integrations with Relevant Software
integrate with Vaccine Tracking software and other relevant security software for extra security measures.
Hardware Integration
Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.
Agentic AI - Visitor Management (1)
Decision Making
Makes informed choices based on available data and objectives


