Upland Qvidian Reviews & Product Details

I am impressed by the many areas of support especially from our Customer Success Manager, Sophie. She is always available to assist and answer questions as well as being very knowledgeable.

The other areas of support are the complimentary Q & A sessions which provide live hands-on support on any topic by an experienced Upland Qvidian training specialist. These sessions have proven invaluable as we are able to dig in deep and really hash out issues live to come to resolutions - very satisfying!

We can also submit tickets to the support team which is very helpful.

I've used all modes of support and they cover all my needs. Qvidian is a powerful and robust tool so having all these means of support offer us the means to learn and move forward efficiently and swiftly with confidence.

In addition to the support resources, I enjoy the functionality of the library and document type architecture - very logically and intuitively designed. Also, integration with Microsoft Office products including plug-ins makes it familiar and contributes further to its ease of use.

I am excited to learning more about Qvidian's AI Assist feature - I can already see how valuable it will be to perform tasks quickly with improved quality, customization, and professionalism. Review collected by and hosted on G2.com.

I am very happy with Upland Qvidian. I think some areas are more complex and not as necessary for us the moment, e.g., Upland Analytics and are frustrating to use, but if need arises, I will definitely dig deep and I'm it will makes sense! Review collected by and hosted on G2.com.

I really appreciate that this is a multifunctional tool, allowing us to create proposals, manage content, and take advantage of AI features. The AI capabilities make it possible to analyze RFPs and make go/no go decisions in just minutes, rather than spending hours on the process. Review collected by and hosted on G2.com.

I wish there were a way to track the specific changes that SMEs make within the project during a review cycle. While I am able to see when an SME has accessed the project, I have no way of knowing exactly what modifications they have made. Review collected by and hosted on G2.com.

I use Upland Qvidian as our main content library and appreciate its ability to automate full technical builds. I enjoy the integration with Microsoft Office, allowing us to use library content directly in Word or Excel. I find the search and keyword listening functionality really good, and it's great to see they are continuing to improve it. It learns from our searches and keywords, which helps ensure accurate content is readily available when responding to questionnaires. The attention to detail from the product team, who are always bringing in new ideas, and the additional help provided by support teams really make this software stand out. The initial setup was fairly easy, and the offering of university courses was beneficial to get a deeper understanding of how Qvidian works. Review collected by and hosted on G2.com.

Any improvements on document type architecture would be beneficial, to continue making this a more user-friendly experience and make customization easier. Review collected by and hosted on G2.com.

I like that Upland Qvidian allows me to assign tasks directly to stakeholders across the bid team, making it easy to coordinate responses and manage feedback efficiently. It saves a huge amount of time as a bid manager because instead of passing documents back and forth to individual stakeholders, everything sits in one place in Qvidian. This feature removes the manual admin that normally slows a bid down. I also appreciate using Qvidian to access and reuse approved bid content, enabling our operational teams to produce high-quality, consistent responses for the end customer. It solves the challenge of starting from scratch by letting me search for similar RFP questions we've answered successfully before. This means I can build on high-scoring content, maintain consistency, and work in a much more efficient way. Review collected by and hosted on G2.com.

I would like to see more AI capabilities in Upland Qvidian. Specifically, I think it could be improved by automatically suggesting high scoring past responses based on the question, instead of manually searching. Also, features like quality scoring and automated first draft generation would be beneficial. Review collected by and hosted on G2.com.

It provides an easy to use, searchable database of curated content for use in responding to product proposals for the library automation marketplace. Initial training is effective, and the software is easy to administer. Updates are frequent, announced with sufficient warning to users and are accompanied with good documentation. Review collected by and hosted on G2.com.

It offers a comprehensive range of features at a premium price, but our company uses only a small fraction of these features. A tiered pricing option would be welcome. Review collected by and hosted on G2.com.

Content management is by far the most useful tool for us. The way content can be stored, reviewed, maintained and updated has made our library 200% more effective. The team are always on hand to support in innovative ways in which we can continually improve our utilisation of the tool and our bid team make use of the tool every day. Review collected by and hosted on G2.com.

We are still working on understanding how we can better utilise the proposal building capabilities of Qvidian, although I still suspect this challenge is more down to the variety of bids and formats we get rather than Qvidian capability. Review collected by and hosted on G2.com.

The Qvidian portal is very reliable, with minimal downtime. I like that all of our RFP Q&As are accessible in one place, and adding the AI Assist feature has been a game-changer. Recently, we have found that AI Assist has been very helpful with crafting exceptional executive summaries. Review collected by and hosted on G2.com.

The Qvidian tool is not as intuitive as other similar products available, and it is sometimes difficult to find solutions easily. Review collected by and hosted on G2.com.

How it has revolutionized our team's workflow responding to RFPs. Review collected by and hosted on G2.com.

There are no downsides to Qvidian that we can tell. Review collected by and hosted on G2.com.

I like the library in Upland Qvidian where I can store answers and they are easily accessible. I also appreciate being able to insert answers easily, just by clicking one button. Review collected by and hosted on G2.com.

I find the user-friendliness lacking, especially in terms of providing directions for first-time users on basic functions. Review collected by and hosted on G2.com.

The user interface is intuitive and doesn't take a lot of in-depth training. The Qvidian team does a great job of setting you up for success in your instance and giving you the tools to manage the environment without their constant intervention. Review collected by and hosted on G2.com.

Sometimes the features in Qvidian can feel limited in their application. I submit a lot of enhancement requests to increase scope of usability for certain areas. Some of this though I think is that the legacy software was limited and Upland has been working to improve the software since acquiring Qvidian. Review collected by and hosted on G2.com.