Quid Features
Reports & Dashboards (4)
Report Customizability
As reported in 153 Quid reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file. 146 reviewers of Quid have provided feedback on this feature.
Scalability
As reported in 127 Quid reviews. Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding.
Social Analytics (7)
Competitor Analysis
Based on 146 Quid reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
Based on 65 Quid reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. This feature was mentioned in 136 Quid reviews.
Paid Campaign Tracking
As reported in 33 Quid reviews. Tracks and measures the success of paid advertising initiatives run on social media sites.
Attribution
Based on 34 Quid reviews. Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
As reported in 12 Quid reviews. Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. This feature was mentioned in 15 Quid reviews.
Platform Basics (4)
Centralized Platform
Provides a centralized platform for all competitive intelligence for teams to review and analyze. 15 reviewers of Quid have provided feedback on this feature.
Web Tracking
Ability to capture changes your competitors make to their website to keep tabs on their features, plans, pricing, promotions, etc. 15 reviewers of Quid have provided feedback on this feature.
Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (7)
Product Details
Based on 18 Quid reviews. Provides competitive intelligence related to product details, inlcuding the latest product feature additions and removals.
Customer Feedback & Reviews
As reported in 18 Quid reviews. Provides competitive intelligence around unfiltered customer feedback and reviews.
Channel Acquisition
Based on 17 Quid reviews. Ability to evaluate the effectiveness of how competitors are acquiring customers through different channels.
Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
Trends Reporting
Based on 12 Quid reviews and verified by the G2 Product R&D team. Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
Dashboards
Based on 14 Quid reviews and verified by the G2 Product R&D team. Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
Advanced Data Filtering
Based on 13 Quid reviews and verified by the G2 Product R&D team. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Content (1)
Battlecards
Ability to create battlecards to showcase comparison of your products or services against multiple competitors. This feature was mentioned in 14 Quid reviews.
Platform Reporting (2)
Customizable Dashboard
Based on 16 Quid reviews. Allows users to create a customizable dashboard to curate and highlight specific competitive data.
Benchmark Reporting
Provides competitive benchmarking and monitors growth and market share over time. This feature was mentioned in 16 Quid reviews.
Data Identification (4)
Technologies Identification
As reported in 10 Quid reviews. Identify current or emerging technologies.
Patents Identification
Identify current or emerging patents.
Research Identification
Identify current or emerging research or studies.
Markets Identification
Identify current or emerging markets. This feature was mentioned in 10 Quid reviews.
Management (4)
Data Visualization
As reported in 10 Quid reviews. Consolidate identified data through dashboards, reports, etc. for easy visualization and digestion.
Opportunity Assessment
Aid assessment of identified data towards business needs, innovation, and opportunities. This feature was mentioned in 10 Quid reviews.
Competitive Insights
Based on 10 Quid reviews. Offer insights into how other businesses are acquiring or utilizing technologies, research, and/or patents.
Scouting Automation
Automate information discovery, data collection, report generation, and other activities.
Media Channels (3)
Broadcast Media
Based on 11 Quid reviews. Monitors broadcast media such as television and radio news
Print Media
Monitors print media such as newspapers and magazines This feature was mentioned in 13 Quid reviews.
Online Media
Monitors online media such as blogs, websites, and social media 16 reviewers of Quid have provided feedback on this feature.
Geographic Coverage (3)
Local Media
As reported in 11 Quid reviews. Monitors media channels at the local level
National Media
Based on 13 Quid reviews. Monitors media channels at the national level
International Media
As reported in 13 Quid reviews. Monitors international news coverage
Reporting (4)
Keyword Targeting
Enables users to search media channels for specific keywords, brand mentions, or topics 16 reviewers of Quid have provided feedback on this feature.
Custom Feeds and Alerts
Based on 14 Quid reviews. Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions
Custom Reports
Allows users to build custom reports that can be shared with clients and stakeholders This feature was mentioned in 16 Quid reviews.
Dashboards
Provides dashboards for quick visualizations of relevant media coverage and analytics This feature was mentioned in 15 Quid reviews.
Platform Additional Functionality (3)
Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
Automated Alerts
Based on 10 Quid reviews and verified by the G2 Product R&D team. Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Monitoring & Listening (6)
Social Measurement
As reported in 176 Quid reviews. Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
Influencer Identification
As reported in 153 Quid reviews. Identifies who is talking about your brand along with their influence over social communities.
Brand Monitoring
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
Keyword Tracking
Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. 10 reviewers of Quid have provided feedback on this feature.
Trend Analysis
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.
Competitor Analysis
Allows users to monitor conversations about competitors and measure performance against them.
Data Management & Analysis (4)
Sentiment Analysis
As reported in 170 Quid reviews. Determines whether mentions of your brand are positive, negative or neutral.
Social Reporting
Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. 169 reviewers of Quid have provided feedback on this feature.
Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Media Monitoring (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Competitive Intelligence (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Technology Scouting (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Listening Tools (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





