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# Quid vs Sprinklr Social Comparison - What are their main differences?

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QuidSprinklr Social[+ Add Product](#)

Pricing

**Quid**
No pricing available

**Sprinklr Social**
 **Contact Us** Per Year · Custom Pricing

**Pricing Insights**
from reviews

Time to Implement

**Quid**
2 months

Based on 14 responses

**Sprinklr Social**
2 months

Based on 55 responses

Return on Investment

**Quid**
18 months

Based on 10 responses

**Sprinklr Social**
16 months2 months sooner

Based on 47 responses

Perceived Cost

**Quid**
$$$$$

**Sprinklr Social**
$$$$$

Average Discount

**Quid**
7%

**Sprinklr Social**
12%5% more

 ![Quid](https://images.g2crowd.com/uploads/product/hd_favicon/efc89a20e6fb4037020ea6ebb001cd5e/quid-2023-10-05.svg "Quid")

 ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")

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**Pros & Cons**
from reviews

**Quid**
[
Analytics (5)
](https://www.g2.com/products/quid-2023-10-05/reviews?filters%5Bsentiment_snippet%5D=1697235&qs=pros-and-cons#reviews)[
User Interface (4)
](https://www.g2.com/products/quid-2023-10-05/reviews?filters%5Bsentiment_snippet%5D=1982789&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/quid-2023-10-05/reviews?filters%5Bsentiment_snippet%5D=1697257&qs=pros-and-cons#reviews)[
Learning Curve (2)
](https://www.g2.com/products/quid-2023-10-05/reviews?filters%5Bsentiment_snippet%5D=1982783&qs=pros-and-cons#reviews)

**Sprinklr Social**
[
Ease of Use (95)
](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1250725&qs=pros-and-cons#reviews)[
Centralized Management (74)
](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1243550&qs=pros-and-cons#reviews)[
Complex Usage (54)
](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1247236&qs=pros-and-cons#reviews)[
Learning Curve (48)
](https://www.g2.com/products/sprinklr-social/reviews?filters%5Bsentiment_snippet%5D=1252466&qs=pros-and-cons#reviews)

Integrations

**Quid**
Not enough data

**Sprinklr Social**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_923ef572cc49bf3eeff4d7a5ca53aff8/bitly.png "Product Avatar Image")

Bitly

](https://www.g2.com/products/bitly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6c205d533dba77b318af96d91beb2ac/databricks.jpeg "Product Avatar Image")

Databricks

](https://www.g2.com/products/databricks/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook-for-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_96b275379465d759df5bffd0099d849a/google-cloud-bigquery.png "Product Avatar Image")

BigQuery

](https://www.g2.com/products/google-cloud-bigquery/reviews)[
View all
](https://www.g2.com/products/sprinklr-social/integrations)

Screenshots

**Quid**
 ![Quid screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522529/Screenshot-2025-08-20-at-8.51.58-AM.png)

**Sprinklr Social**
 ![Sprinklr Social screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1383824/Social-Publishing-and-Engagement-Overview.png)

**Ratings**
from reviews

Meets Requirements

**Quid**

8.2

8.2264

**Sprinklr Social**

8.1

8.11,001

Ease of Use

**Quid**

7.9

7.9266

**Sprinklr Social**

7.5

7.51,050

Ease of Setup

**Quid**

7.4

7.4142

**Sprinklr Social**

7.0

7.0621

Ease of Admin

**Quid**

7.7

7.7138

**Sprinklr Social**

7.3

7.3439

Quality of Support

**Quid**

8.8

8.8255

**Sprinklr Social**

7.8

7.8970

Has the product been a good partner in doing business?

**Quid**

8.7

8.7140

**Sprinklr Social**

8.0

8.0424

Product Direction (% positive)

**Quid**

8.4

8.4263

**Sprinklr Social**

8.0

8.0974

**Features**
ratings from reviews

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.2

191

7.6

505

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

Not enough data

6.9(won by default)

30

Cross-system Integration

Not enough data

6.7(won by default)

30

Adaptive Learning

Not enough data

6.7(won by default)

30

Proactive Assistance

Not enough data

6.7(won by default)

32

Decision Making

Not enough data

7.2(won by default)

32

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Monitoring & Listening

Social Measurement

8.4(won by 0.1)

176

8.3

410

Influencer Identification

7.0(tied score)

153

7.0(tied score)

333

Brand Monitoring

9.1(won by 0.7)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

162

Keyword Tracking

7.8

10

8.2(won by 0.4)

160

Trend Analysis

8.0(won by 0.5)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

157

Competitor Analysis

9.1(won by 1.6)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

147

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

7.5(won by 0.4)

170

7.1

369

Social Reporting

8.2

169

8.3(won by 0.1)

408

Alerts and Notifications

8.3(won by 0.3)

6

8.0

159

Advanced Data Filtering

8.7(won by 1.0)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

149

Additional Functionality

Social Listening

Not enough data

10.0(won by default)

5

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

7.7

171

7.3

578

Social Analytics

Competitor Analysis

8.5(won by 1.4)

146

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

364

Post Performance

7.7

136

8.2(won by 0.5)

444

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Hashtag Analytics

7.1(tied score)

12

7.1(tied score)

222

Sentiment Analysis

7.8(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

235

Follower Analysis

8.4(won by default)

65

Feature Not Available

Paid Campaign Tracking

6.3(won by default)

33

Feature Not Available

Attribution

6.9(won by default)

34

Feature Not Available

Reporting/Analytics

Not enough data

9.4(won by default)

8

Lead Attribution

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Reports & Dashboards

Report Customizability

8.4(won by 0.3)

153

8.1

451

Report Exporting

8.5(won by 0.5)

146

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

444

Scalability

7.8

127

8.2(won by 0.4)

438

White Label

7.7(won by default)

8

Feature Not Available

Customizable Reports

Not enough data

Not enough data

Agentic AI - Social Media Analytics

Autonomous Task Execution

Not enough data

6.4(won by default)

39

Cross-system Integration

Not enough data

6.5(won by default)

39

Adaptive Learning

Not enough data

6.2(won by default)

38

Proactive Assistance

Not enough data

6.0(won by default)

38

Decision Making

Not enough data

6.5(won by default)

38

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Competitive Intelligence[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

8.0

20

Not enough data

Agentic AI - Competitive Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Platform Basics

Centralized Platform

8.4(won by default)

15

Not enough data

Web Tracking

7.6(won by default)

15

Not enough data

Activity Tracking

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Platform Data

Product Details

8.2(won by default)

18

Not enough data

Customer Feedback & Reviews

8.2(won by default)

18

Not enough data

Channel Acquisition

7.6(won by default)

17

Not enough data

Platform Content 

Battlecards

7.3(won by default)

14

Not enough data

Platform Reporting

Customizable Dashboard

8.4(won by default)

16

Not enough data

Benchmark Reporting

8.4(won by default)

16

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Additional Functionality

Real-Time Data

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Real Time Comparisons

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

API

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Cost Analysis

Not enough data

Not enough data

Custom Pricing Rules

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

Repricing engine

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Market Data Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Pricing Analytics

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Price List Management

Not enough data

Not enough data

Automatic Adjustments

Not enough data

Not enough data

Predictive Pricing Models

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

Not enough data

7.7

66

Agentic AI - Review Management

Adaptive Learning

Not enough data

7.2(won by default)

10

Natural Language Interaction

Not enough data

7.3(won by default)

10

Multi-Language

Not enough data

Not enough data

Collection

Review Forms

Not enough data

7.4(won by default)

47

|

Verified

Engagement

Not enough data

8.4(won by default)

56

|

Verified

Authentication

Not enough data

Feature Not Available

Personalization

Not enough data

Feature Not Available

Community Q&A

Not enough data

Feature Not Available

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

Not enough data

7.8(won by default)

48

|

Verified

Legal Agreements

Not enough data

8.2(won by default)

46

|

Verified

Response Types

Not enough data

Feature Not Available

Use Cases

E-commerce

Not enough data

7.5(won by default)

46

|

Verified

Retail

Not enough data

7.6(won by default)

45

|

Verified

Customer Service

Not enough data

8.1(won by default)

52

|

Verified

Administration

Insights

Not enough data

8.2(won by default)

55

|

Verified

Content

Not enough data

8.3(won by default)

54

|

Verified

Sampling

Not enough data

7.3(won by default)

45

|

Verified

Incentives

Not enough data

Feature Not Available

Syndication

Not enough data

Feature Not Available

Display Options

Badges

Not enough data

7.1(won by default)

44

|

Verified

Third-Party Integrations

Not enough data

7.2(won by default)

52

|

Verified

Widgets

Not enough data

Feature Not Available

Marketing

Not enough data

Feature Not Available

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

7.5

744

Content & Collaboration

Content Calendar

Not enough data

8.5(won by default)

348

Content Library

Not enough data

8.0(won by default)

332

Shared Inbox

Not enough data

7.7(won by default)

315

Approval Workflows

Not enough data

7.9(won by default)

342

Users and Permissions

Not enough data

8.0(won by default)

348

Content Creation

Not enough data

7.3(won by default)

236

Image Library

Not enough data

Not enough data

Social Management

Social Publishing

Not enough data

8.6(won by default)

571

Multi-Account Management

Not enough data

8.4(won by default)

595

Social Ads

Not enough data

7.3(won by default)

420

Social Analytics

Not enough data

8.3(won by default)

598

Campaign Planning

Not enough data

7.4(won by default)

242

Hashtag Capabilites

Not enough data

7.3(won by default)

200

Real-Time Analytics

Not enough data

9.0(won by default)

5

Campaign Optimization

Not enough data

Feature Not Available

Multi-Campaign

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Agentic AI - Social Media Management

Autonomous Task Execution

Not enough data

6.5(won by default)

58

Multi-step Planning

Not enough data

6.6(won by default)

55

Cross-system Integration

Not enough data

6.7(won by default)

65

Adaptive Learning

Not enough data

6.3(won by default)

55

Natural Language Interaction

Not enough data

6.5(won by default)

57

Proactive Assistance

Not enough data

6.4(won by default)

53

Decision Making

Not enough data

6.5(won by default)

53

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

8.0(won by default)

5

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Employee Advocacy[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

Not enough data

7.2

32

Content Sharing

Social sharing

Not enough data

7.4(won by default)

30

Content scheduling

Not enough data

7.9(won by default)

30

Content optimization

Not enough data

7.5(won by default)

29

Content templates

Not enough data

Feature Not Available

AI Content Generation

Not enough data

Not enough data

Content Settings

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Content Dashboard

Company news

Not enough data

Feature Not Available

Coworker content

Not enough data

Feature Not Available

Brand content sharing

Not enough data

Feature Not Available

Analytics

Engagement tracking

Not enough data

7.8(won by default)

29

Trends

Not enough data

6.9(won by default)

28

KPI Tracking

Not enough data

Feature Not Available

Gamification

Not enough data

Feature Not Available

Employee Engagement

Not enough data

Not enough data

Platform

Integrations

Not enough data

6.6(won by default)

27

Mobile

Not enough data

6.3(won by default)

29

Adoption Insight

Not enough data

7.3(won by default)

28

Auto-translation & multiple language management

Not enough data

7.3(won by default)

28

Communication Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Agentic AI - Employee Advocacy

Autonomous Task Execution

Not enough data

6.3(won by default)

5

Cross-system Integration

Not enough data

7.0(won by default)

5

Proactive Assistance

Not enough data

7.7(won by default)

5

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Commerce Platforms[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

7.6

59

Content

Types

Not enough data

8.0(won by default)

57

Migration

Not enough data

7.7(won by default)

55

Publishing

Not enough data

8.3(won by default)

56

UGC

Not enough data

7.5(won by default)

54

Engagement

Live Streaming

Not enough data

6.9(won by default)

53

Omnichannel

Not enough data

7.2(won by default)

52

Conversational Commerce

Not enough data

7.1(won by default)

50

Personalization

Not enough data

7.9(won by default)

53

Moderation

Not enough data

7.8(won by default)

52

Social Shopping

Shoppable Media

Not enough data

6.9(won by default)

50

Social Store

Not enough data

7.3(won by default)

51

Promotions

Not enough data

Feature Not Available

AR/VR

Not enough data

Feature Not Available

Analytics

Social Listening

Not enough data

8.3(won by default)

53

Campaigns

Not enough data

7.9(won by default)

51

Product Insights

Not enough data

Feature Not Available

Technology Scouting[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

9.1

10

Not enough data

Data Identification

Technologies Identification

9.0(won by default)

10

Not enough data

Research Identification

8.5(won by default)

9

Not enough data

Markets Identification

9.2(won by default)

10

Not enough data

Patents Identification

Not enough data

Not enough data

Management

Data Visualization

9.8(won by default)

10

Not enough data

Opportunity Assessment

9.3(won by default)

10

Not enough data

Competitive Insights

9.3(won by default)

10

Not enough data

Scouting Automation

8.8(won by default)

7

Not enough data

Agentic AI - Technology Scouting

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Social Customer Service[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

7.7

352

Generative AI

AI Text Generation

Not enough data

6.9(won by default)

133

AI Text Summarization

Not enough data

Feature Not Available

Process

Mentions

Not enough data

8.2(won by default)

266

Tickets

Not enough data

7.7(won by default)

244

Macros

Not enough data

8.2(won by default)

250

Channels

Email

Not enough data

7.5(won by default)

198

Social

Not enough data

8.7(won by default)

282

Live Chat

Not enough data

7.5(won by default)

192

Phone

Not enough data

6.8(won by default)

178

Text

Not enough data

7.3(won by default)

185

Insight

Surveys

Not enough data

7.6(won by default)

200

Reporting

Not enough data

8.4(won by default)

278

Visitor Activity

Not enough data

7.9(won by default)

223

Help Desk

Not enough data

7.7(won by default)

233

Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

8.1

16

Not enough data

Media Channels

Broadcast Media

7.1(won by default)

11

Not enough data

Print Media

7.6(won by default)

13

Not enough data

Online Media

8.8(won by default)

16

Not enough data

Geographic Coverage

Local Media

7.6(won by default)

11

Not enough data

National Media

8.6(won by default)

13

Not enough data

International Media

7.8(won by default)

13

Not enough data

Agentic AI - Media Monitoring

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Reporting

Keyword Targeting

8.6(won by default)

16

Not enough data

Custom Feeds and Alerts

8.0(won by default)

14

Not enough data

Custom Reports

8.4(won by default)

16

Not enough data

Dashboards

8.8(won by default)

15

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Media Monitoring

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Journey Analytics[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

8.3

18

Not enough data

Platform Basics

Dynamic Segmentation

8.6(won by default)

7

|

Verified

Not enough data

Journey Optimization

8.9(won by default)

6

|

Verified

Not enough data

Platform Data

Journey Reporting

7.7(won by default)

5

|

Verified

Not enough data

Trends Reporting

8.5(won by default)

12

|

Verified

Not enough data

Dashboards

9.2(won by default)

14

|

Verified

Not enough data

Advanced Data Filtering

9.2(won by default)

13

|

Verified

Not enough data

Platform Additional Functionality

Journey Mapping

7.4(won by default)

7

|

Verified

Not enough data

Integrations

7.3(won by default)

8

|

Verified

Not enough data

Automated Alerts

7.8(won by default)

10

|

Verified

Not enough data

Agentic AI - Customer Journey Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

AI Customer Support Agents[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Compliance Management

Compliance Management

Not enough data

Not enough data

Knowledge Base Management

Knowledge Base Management

Not enough data

Not enough data

Conversational AI

Conversational AI

Not enough data

Not enough data

CRM Integration

CRM Integration

Not enough data

Not enough data

Ticket Management

Ticket Management

Not enough data

Not enough data

Performance Metrics

Performance Metrics

Not enough data

Not enough data

Speech Recognition

Speech Recognition

Not enough data

Not enough data

Data Security

Data Security

Not enough data

Not enough data

Inquiry Routing

Inquiry Routing

Not enough data

Not enough data

Human-in-the-loop (HITL)

Human-in-the-loop (HITL)

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Third-Party Integration

Third-Party Integration

Not enough data

Not enough data

Interaction Tracking

Interaction Tracking

Not enough data

Not enough data

Proactive Chat

Proactive Chat

Not enough data

Not enough data

Contextual Guidance

Contextual Guidance

Not enough data

Not enough data

Dashboard

Dashboard

Not enough data

Not enough data

Communications Management

Communications Management

Not enough data

Not enough data

Agentic Task Execution

Agentic Task Execution

Not enough data

Not enough data

Sentiment Analysis

Sentiment Analysis

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Customer Query Resolution - AI Customer Support Agents

Automated Ticket Resolution

Not enough data

Not enough data

Contextual Response Generation

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Knowledge Base Utilization

Not enough data

Not enough data

Multilingual Support

Not enough data

Not enough data

Customer Interaction Automation - AI Customer Support Agents

Proactive Customer Outreach

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Escalation Handling

Not enough data

Not enough data

Workflow Optimization

Not enough data

Not enough data

Automation

Customer Interaction Automation

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Autonomy

Independent Decision Making

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Conversational Commerce Platforms[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Conversational AI - Conversational Commerce Platforms

Messaging and Notifications

Not enough data

Not enough data

AI chatbots

Not enough data

Not enough data

AI agents 

Not enough data

Not enough data

Voice assistants

Not enough data

Not enough data

Communication apps

Not enough data

Not enough data

Platform integration - Conversational Commerce Platforms

Ecommerce stores

Not enough data

Not enough data

Sales channels

Not enough data

Not enough data

Payment Platform

Not enough data

Not enough data

Internal tools

Not enough data

Not enough data

Analytics and Reporting - Conversational Commerce Platforms

Conversational analytics

Not enough data

Not enough data

Advance reporting

Not enough data

Not enough data

Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Discovery

Referral Program

Not enough data

Not enough data

Incentives

Not enough data

Not enough data

3rd-Party Trends

Not enough data

Not enough data

Insight

Monitoring

Not enough data

Not enough data

Adoption Insight

Not enough data

Not enough data

Engagement Analysis

Not enough data

Not enough data

Mobile

Mobile Optimization

Not enough data

Not enough data

Platform

Multichannel Sharing

Not enough data

Not enough data

Forum

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Content Distribution

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Quid](https://images.g2crowd.com/uploads/product/hd_favicon/efc89a20e6fb4037020ea6ebb001cd5e/quid-2023-10-05.svg "Quid")](https://www.g2.com/products/quid-2023-10-05/reviews)

Quid

Small-Business(50 or fewer emp.)

22.7%

Mid-Market(51-1000 emp.)

45.5%

Enterprise(\> 1000 emp.)

31.8%

[![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")](https://www.g2.com/products/sprinklr-social/reviews)

Sprinklr Social

Small-Business(50 or fewer emp.)

22.3%

Mid-Market(51-1000 emp.)

28.9%

Enterprise(\> 1000 emp.)

48.8%

Small-Business

(50 or fewer emp.)

22.7%

22.3%

Mid-Market

(51-1000 emp.)

45.5%

28.9%

Enterprise

(\> 1000 emp.)

31.8%

48.8%

Reviewers' Industry

[![Quid](https://images.g2crowd.com/uploads/product/hd_favicon/efc89a20e6fb4037020ea6ebb001cd5e/quid-2023-10-05.svg "Quid")](https://www.g2.com/products/quid-2023-10-05/reviews)
Quid

Marketing and Advertising

47.5%

Market Research

7.0%

Public Relations and Communications

5.7%

Management Consulting

4.0%

Consumer Goods

3.0%

Other

32.8%

[![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")](https://www.g2.com/products/sprinklr-social/reviews)
Sprinklr Social

Marketing and Advertising

14.3%

Information Technology and Services

6.1%

Financial Services

4.8%

Retail

4.6%

Consumer Services

4.1%

Other

66.1%

FAQs

## Quid vs Sprinklr Social FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Quid vs Sprinklr Social?

Quid stands out for its higher G2 rating and stronger support scores, while Sprinklr Social is favored for centralized management and multi-account capabilities.

| [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) | [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) |
| --- | --- |
| 4.3/5 (305 reviews) | 4.1/5 (1217 reviews) |
| Mid-Market | Enterprise |
| 7.4 | 7.0 |
| 8.8 | 7.7 |
| Analytics | Centralized Management |

### How do the pricing models of Quid and Sprinklr Social compare?

Quid is rated higher for value satisfaction than Sprinklr Social, with reviewers citing pricing as a trade-off for both products.

- **Quid:** Reviewers note that Quid's pricing can be a barrier, especially for smaller organizations, but value its advanced analytics and visualization capabilities.
- **Sprinklr Social:** Reviewers frequently mention Sprinklr Social's high cost, particularly for small teams, but appreciate its breadth of features and centralized management.
- **Switching reasons:** Recent reviews indicate that cost and complexity are common reasons for considering alternatives to both products.

### What are the best alternatives to Quid and Sprinklr Social?

The top three alternatives to Quid and Sprinklr Social are Emplifi, Meltwater, and Sprout Social.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) | 4.3/5 (305) | Mid-Market | Pricing can be a barrier for smaller organizations | Analytics |
| [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) | 4.1/5 (1217) | Enterprise | High cost, especially for small teams | Centralized Management |
| [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) | 4.4/5 (382) | Mid-Market | — | — |
| [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669) | Mid-Market | — | — |
| [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6873) | Small-Business | — | — |

### Which Social Media Analytics features should I prioritize when comparing Quid and Sprinklr Social?

Buyers should prioritize analytics, user interface, trend analysis, centralized management, and integrations when comparing Quid and Sprinklr Social.

- **Analytics:** Quid (5 all-time mentions), Sprinklr Social (51 all-time mentions)
- **User Interface:** Quid (4 all-time mentions), Sprinklr Social (Ease of Use: 95 all-time mentions)
- **Trend Analysis:** Quid (3 all-time mentions), Sprinklr Social (robust analytics and AI features cited in recent reviews)
- **Centralized Management:** Sprinklr Social (74 all-time mentions), not cited for Quid
- **Integrations:** Sprinklr Social (27 all-time mentions), Quid (integration with market intelligence platforms cited in recent reviews)

### What are the pros and cons of Quid vs Sprinklr Social?

Quid's headline strength is advanced analytics and visualization, while Sprinklr Social excels in centralized management and multi-account support.

- **Quid strengths:** Advanced analytics (5 all-time mentions), user-friendly interface (4), trend analysis (3), competitor analysis, and time-saving automation.
- **Quid trade-offs:** Pricing is frequently cited as expensive (3), with a notable learning curve and implementation complexity.
- **Sprinklr Social strengths:** Centralized management (74 all-time mentions), ease of use (95), robust analytics (51), multi-account support (38), and strong post scheduling (35).
- **Sprinklr Social trade-offs:** Complexity and learning curve are recurring themes (54 and 48 all-time mentions), with reviewers noting high cost and occasional missing features.

### Is Quid or Sprinklr Social better for small businesses?

Sprout Social is the top alternative for small businesses, but between Quid and Sprinklr Social, neither is primarily focused on small-business needs.

- **Quid:** Largest segment is Mid-Market; reviewers note pricing as a barrier for smaller organizations and a steep learning curve for new users.
- **Sprinklr Social:** Largest segment is Enterprise; reviewers highlight high cost and complexity as challenges for small teams.

### Which Social Media Analytics platform has better integrations?

Sprinklr Social is favored for integrations, with 27 all-time mentions, while Quid's integration capabilities are less frequently cited.

- **Quid:** Integration with market intelligence platforms is mentioned in recent reviews, but no specific third-party tools are cited with high frequency.
- **Sprinklr Social:** Integrations are cited in 27 all-time reviews, with reviewers highlighting the ability to connect multiple social platforms and manage cross-channel workflows.

### How do Quid and Sprinklr Social compare on customer support?

Quid is rated higher for Quality of Support than Sprinklr Social, with a 1.1-point advantage (8.8 vs 7.7).

- **Quid:** Reviewers consistently praise responsive and helpful support, with several citing the support team's role in overcoming the learning curve and setup challenges.
- **Sprinklr Social:** Reviewers describe support as generally helpful, but note variability in responsiveness and frequent changes in account managers.

### Which is easier to implement, Quid or Sprinklr Social?

Quid is rated higher for Ease of Setup than Sprinklr Social, with a 0.4-point advantage (7.4 vs 7.0).

- **Quid:** Reviewers describe setup as straightforward for experienced users but note a steep learning curve and the need for tailored training for new users.
- **Sprinklr Social:** Reviewers mention that setup can be complex and time-consuming, especially for teams new to the platform, but appreciate improvements in onboarding and workflow organization.

### Which product has better Social?

Sprinklr Social is the stronger product for Social, with higher all-time mention counts and broader reviewer recognition.

- **Quid:** Social Listening is cited in 2 all-time mentions, with reviewers highlighting its ability to analyze social conversations and sentiment.
- **Sprinklr Social:** Social Media Management is cited in 35 all-time mentions, with additional strengths in multi-platform support (33), centralized management (74), and robust analytics (51).

Alternatives

**Quid Alternatives**

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg "Hootsuite")

[
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