Queue-Fair Reviews & Product Details

We’ve relied on Queue-Fair for over three years on our website, handling all email-driver website user spikes and helping us manage server overload on a regular basis, and it has never let us down. From day one, the system handled our unpredictable demand spikes effortlessly. The support team is also highly intelligent, friendly and solution focused. I have greatly appreciated Matt's support in helping us make the most of the platform, and helping us to make our billing plan the most cost-efficient it can be for our business use case. It is easy to use and highly configurable.

Overall, Queue-Fair is a vital part of our digital infrastructure, allowing us to maintain a smaller server spend and protecting uptime during critical launch events. We’ve come to view it as an operational safety net, and a customer experience asset that drives higher FOMO. Highly recommended to any organisation struggling with servers and rapid queue deployment for peak loads. Review collected by and hosted on G2.com.

The dashboard and advanced configuration options sometimes load slowly for large datasets, but still functional. Review collected by and hosted on G2.com.

Excellent virtual queue service offered. The solution is extremely effective for organizing user access during high-demand moments, such as the opening of ticket sales for major events. By controlling the volume of access, the tool prevents site overload, ensuring a stable and secure experience for customers and the development team.

The operation as a whole is simple, efficient, and very well thought out. The configuration panel (dash) is intuitive, straightforward, and easy to use—even for those without advanced technical knowledge. Additionally, the service offered is quick, attentive, and always ready to assist, which further instills confidence in using the service.

Without a doubt, an essential solution for those seeking performance and organization during critical access moments! Review collected by and hosted on G2.com.

I have nothing that displeases me at the moment. Review collected by and hosted on G2.com.

It delivers outstanding service at a truly competitive price, making it a highly attractive option for any digital project. Their customer support is exceptional — fast, friendly, and effective. The control panel is incredibly intuitive, allowing even non-technical users to manage it with ease. Review collected by and hosted on G2.com.

One of its greatest strengths is how it handles traffic spikes: during critical moments, performance remained stable and efficient, proving to be a robust and reliable solution. Review collected by and hosted on G2.com.

We were in a bit of a crunch and needed a virtual queuing solution fast—Queue-Fair really came through for us. Their team responded quickly, and Matt was brilliant—super helpful and clearly knew his stuff when it came to both the product and how virtual queuing works in practice.

Everything ran smoothly once we were set up, and the support didn’t stop there. The aftercare was great and made the whole experience feel really reassuring. We’ll definitely be happy to work with them again if the need arises! Review collected by and hosted on G2.com.

I can honestly say that the experience has been spot on. Review collected by and hosted on G2.com.

We used Queue-Fair to manage heavy traffic for TicketsMinistry, and it worked perfectly. Instead of our site crashing under huge demand, the virtual queue handled everything smoothly. The user interface is clean, and implementation was simple and quick, making a huge difference during high-volume event launches. Highly recommend it for any platform expecting sudden traffic spikes! Review collected by and hosted on G2.com.

Overall, we didn’t experience any drawbacks. Review collected by and hosted on G2.com.

The solution effectively secures our infrastructure during peak traffic and ensures that every visitor fairly gets a slot to complete their reservation. The support team is outstanding! Quick to respond and always providing clear, actionable answers. We also appreciate the advanced customization options for queue branding, which allow us to keep the user experience consistent with our identity. Review collected by and hosted on G2.com.

Overall, the service has been excellent, and we are very satisfied. If anything, the back-office UI could benefit from a slight refresh to make it more modern. Review collected by and hosted on G2.com.

Simple to setup yet so powerful, it had us up and running in no time. Review collected by and hosted on G2.com.

As of right now, i've not found anything I dislike Review collected by and hosted on G2.com.

Queue-Fair has been a game-changer during our peak registration periods. It consistently manages high volumes of traffic without any hiccups, ensuring our systems stay stable and our users experience smooth, uninterrupted service. The platform is easy to implement, and we’ve seen a significant improvement in customer satisfaction since we began using it. Review collected by and hosted on G2.com.

The rate limiting configuration could be a bit more user-friendly, especially when fine-tuning thresholds for variable traffic spikes. That said, once set up, it works exactly as intended and continues to deliver great results when it counts. Review collected by and hosted on G2.com.

What impressed us the most is their outstanding customer support. Mike on live chat was incredibly responsive and truly went the extra mile to help us. The service itself is reliable and easy to integrate, but the human touch and willingness to adapt to our needs made all the difference. Review collected by and hosted on G2.com.

So far, we haven't experienced any real downsides. If we had to mention something, perhaps the admin interface could be slightly more modern, but it does the job well and is easy to use. Review collected by and hosted on G2.com.

Ease of use, robustness, very responsive customer service Review collected by and hosted on G2.com.

Some customers don't like being placed in a queue, but ultimately it makes for a much better experience. Review collected by and hosted on G2.com.