My experience with Queue-Fair has been amazing. This was my first time integrating a queuing system with my Shopify store for a high-demand drop, and I was hesitant because bots are a huge issue in the TCG space. From the first call, the team listened to my concerns and challenges and understood that my priority was creating the best experience for my customers: a seamless, stress-free queue that would not crash under pressure. I’m not technical, but the team was happy to help with the full Shopify integration. We had a follow-up call where they double-checked everything, tested the setup in demo-live mode, and made sure it worked as expected. That level of support is priceless for someone without technical knowledge. They also joined us on a live call during our first drop to ensure everything ran smoothly, which made the entire experience feel calm and effortless. The dashboard is very easy to understand, and the demo I was shown early on made it clear how simple it would be to manage. Their support team is brilliant, always responsive, friendly, and happy to answer questions whenever I reached out.

Queue-Fair does exactly what it promises, without unnecessary complexity. Setup was straightforward, the documentation is clear, and the system worked reliably even under high traffic. The biggest plus for us was how quickly we could deploy it without touching our existing infrastructure too much. Customer support is exceptional: fast, knowledgeable, and genuinely helpful, not just ticket-closing replies. Since our request was urgent they actually contacted us through whatsapp.

We were facing a chaotic situation with our student registration process due to extremely high demand. Queue-Fair completely saved us. It turned a messy process into an orderly queue, allowing us to process all registrations and resolve the situation in less than two hours. The support was magnificent. With just one email, Matt reactivated our service, and we were able to go into production in less than one hour. I couldn't be more grateful for the speed and efficiency.