Pulseway Features
Compatibility (7)
File Server Backup
The ability to store information from filesystems.
Database Server Backup
The ability to backup data from relational and NoSQL databases.
Virtual Machines
Support for secure virtualized tape or disk storage.
Repository Models
Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup.
Disk Backup
Allows users to store up full disk image-level backups.
Local Backup
The ability to store information locally on a hard drive or similar device.
Storage Formats
The ability to store multiple types of file formats or convert files to proper format.
Management (11)
Continuous Backup
The abillity to automate backups or have backup storage updated continuously.
Disaster Recovery
Delegate backup settings to facilitate specific recovery in the result of a disaster.
Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs.
Remote Backup
Provides remote access dashboards designed to manage and store data from familiar applications.
Activity Monitoring
Actively monitor status of work stations either on-premise or remote.
File Sharing
Gives users the abilitity to access or send backup files stored online.
Security Standards
The ability to set standards for asset and risk management.
Encrypted Storage
Provides some level of encryption of data in transit and sensitive data while it lives online.
Performance Baseline
Sets a standard performance baseline by which to compare live network activity. This feature was mentioned in 14 Pulseway reviews.
Data Visualization
Based on 15 Pulseway reviews. Charts or graphs live and historical network performance for quick status checking and analysis.
Path Analysis
As reported in 14 Pulseway reviews. Gives insights into which specific network paths are performing suboptimally.
Compliance (3)
Security Standards
The ability to set standards for asset and risk management.
Cloud Data Protection
Provides high quality and wide scope of in-cloud and offline data security capabilities.
Data Deduplication
Deduplication, creating synthetic backup files, to reduce file size and eliminate redundant files.
Functionality (9)
Real-time Sync
Continuously updates backup files to reflect most recent changes and updates.
Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs.
Remote Backup
Provides remote access dashboards designed to manage and store data from familiar applications.
Versioning
Keeps track of incrementally changing versions of the same content, data, and files.
Mobile Backup Application
Users can view and download files from a mobile device.
Performance Monitoring
Continuously monitors network performance across the entire span of a network. This feature was mentioned in 15 Pulseway reviews.
Alerting
As reported in 17 Pulseway reviews. Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.
Improvement Suggestions
Based on 15 Pulseway reviews. Suggests potential remedies or improvements to slowdowns, errors, or failures.
Multi-Network Capability
Provides monitoring capabilities for multiple networks at once. This feature was mentioned in 14 Pulseway reviews.
Inventory Management - Remote Monitoring & Management (RMM) (3)
Device Management
Based on 51 Pulseway reviews and verified by the G2 Product R&D team. Unifies endpoint management of employee devices
Asset Management
Maintains detailed records of network assets and their activity; detects new assets accessing the network
ITIL Policy Compliance
Supports implementation and adherence to ITIL processes and regulations
Monitoring and Management (11)
Remote Monitoring
Based on 54 Pulseway reviews and verified by the G2 Product R&D team. Monitor IT asset activity remotely from an administrator terminal.
Asset Tracking
As reported in 44 Pulseway reviews. Tracks IT assets and financial data.
Application Deployment
Based on 49 Pulseway reviews and verified by the G2 Product R&D team. Releases applications for access on desktop or mobile devices.
Patch Management
Based on 52 Pulseway reviews and verified by the G2 Product R&D team. Automates the updating of security measures on enterprise devices.
Asset Tracking
Tracks IT assets including financial and lifecycle data.
Multi-Server Management
Based on 32 Pulseway reviews. Allows users to track and control resource spend and loads across multiple servers.
Automation
Based on 27 Pulseway reviews. Automatically allocates resources to optimize loads across servers.
Performance Baseline
As reported in 29 Pulseway reviews. Sets a standard performance baseline by which to compare live server activity.
Real-Time Monitoring
As reported in 34 Pulseway reviews. Constantly monitors server to detect anomalies in real time.
Immediate Alert Notification
Ability of the monitoring software to immediately alert the user in case of any issue. This feature was mentioned in 34 Pulseway reviews.
Proactive Server Monitoring Software
Deploys remedial actions proactively. If this measure fails, then the user is alerted. This feature was mentioned in 31 Pulseway reviews.
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
Workflow Management
Enables creation and optimization of workflows for IT support and service delivery
Service Management (3)
Remote Access
Based on 53 Pulseway reviews and verified by the G2 Product R&D team. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Service Management (Issue Prioritization)
Analyzes operational data to proactively identify and prioritize IT issues.
Ticketing
Provides tools for creating and managing support tickets across departments
Monitoring (4)
Constant Monitoring
Monitors systems constantly in real-time. This feature was mentioned in 18 Pulseway reviews.
Timely Alerts
Alerts users of incidents and issues as soon as they arise. 17 reviewers of Pulseway have provided feedback on this feature.
TIcket Accuracy
Based on 15 Pulseway reviews. Generates accurate incident reports.
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Management Tools (3)
Ticket Assignment
As reported in 13 Pulseway reviews. Assigns tickets to relevant team members.
Standardization
Cultivates a standardized workflow for enhanced organization. 13 reviewers of Pulseway have provided feedback on this feature.
Lifecycle Visualization
Based on 12 Pulseway reviews. Grants transparent overviews for the lifecycle of each incident.
Visibility (3)
Dashboards and Visualizations
As reported in 33 Pulseway reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies team members with relevant information and anomalies in a timely manner. This feature was mentioned in 34 Pulseway reviews.
Reporting
As reported in 32 Pulseway reviews. Creates reports outlining load distribution, performance and other relevant metrics.
Administration (6)
Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities. This feature was mentioned in 32 Pulseway reviews.
File Sharing
As reported in 31 Pulseway reviews. Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording
Based on 25 Pulseway reviews. Provides the ability to record remote access and support sessions.
Unattended Remote Access
Based on 32 Pulseway reviews. Provides remote access to computers at any time, without an end-user present.
Multi - Session Handling
As reported in 27 Pulseway reviews. Provides multiple technician support simultaneously.
Multi-Monitor Support
Allows users to switch between multiple end users’ monitors with a single click. 29 reviewers of Pulseway have provided feedback on this feature.
Maintenance (2)
Remote Reboot
Remotely wake, restart, and install applications on sleeping devices. 34 reviewers of Pulseway have provided feedback on this feature.
Remote Printing
Print files from remote computer onto the local printer, without having to transfer the file between computers. This feature was mentioned in 26 Pulseway reviews.
Communication (4)
Text Chat
As reported in 29 Pulseway reviews. Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
VoIP
Based on 24 Pulseway reviews. Provides voice over IP calling solutions.
Video Conference Call
Provides pre-session or in-session video call options to resolve issues. This feature was mentioned in 24 Pulseway reviews.
Screen Annotations
Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. 26 reviewers of Pulseway have provided feedback on this feature.
Security (2)
Data Encryption
Based on 28 Pulseway reviews. Implements encryption standards to secure data both in transit and at rest.
Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 27 Pulseway reviews.
Device Support (3)
Mobile Device Access
Based on 31 Pulseway reviews. Allows mobile device access to provide support or connect to your computer from anywhere.
Multi-Platform Support
As reported in 32 Pulseway reviews. Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. This feature was mentioned in 33 Pulseway reviews.
Performance (5)
Reporting
As reported in 33 Pulseway reviews. Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.
Multiple Backup Versions
Creates multiple restore points to record different system states so users can restore to any time point when there is a need.
Unlimited Backup
Backs up any file size, file type, external drive, and network share.
Deduplication
Backups unique files to optimize storage space.
Lag Free Operation
Backup process doesn't slow down or interrupt workflow.
Functionality (4)
Incremental Backup
Routinely backs up the changed files instead of the whole system to save space.
OS Boot Recovery
Adds backup to the boot menu so that users can launch the application in Pre-OS environment and restore when operating system cannot start.
Bootable Disk
Creates a bootable USB drive to start up computer and restore system when OS is corrupted.
Online Restore
Restores backup through online or cloud storage.
Cloud environment support (2)
Server Monitoring For Cloud Deployments
Based on 25 Pulseway reviews. Supports public, hybrid and private cloud environments.
Software Scaling
Software can scale as the enterprises adds more servers to their portfolio virtually. This feature was mentioned in 29 Pulseway reviews.
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary. 33 reviewers of Pulseway have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Monitoring - Network Monitoring (3)
360-Degree Network Visibility
Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.
Automated Network Discovery
Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.
Real-Time Monitoring
Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.
Analytics - Network Monitoring (2)
Predictive Performance Analytics
Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.
Packet & Flow Analysis
Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.
Security - Network Monitoring (3)
Encrypted Data Transmission
Ensures all monitored network data is securely encrypted both in transit and at rest.
Zero Trust and Identity Management
Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.
Integrated Network Security
Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.
Network Performance - Network Monitoring (2)
Dynamic Network Optimization
Continuously analyzes and adjusts network configurations to optimize performance and reliability.
Automated Tasks Routing
Automates routine network monitoring tasks, reducing operational overhead and human error.
AI Automation - Network Monitoring (3)
Machine Learning-Based Anomaly Detection
Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.
Self-Healing Networks
Automates corrective actions for common network issues, reducing downtime and manual intervention.
Predictive Network Maintenance
Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.
Agentic AI - Network Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Incident Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Server Backup (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Online Backup (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Remote Monitoring & Management (RMM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Server Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - PC Backup (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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