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# Kaseya VSA vs Pulseway Comparison - What are their main differences?

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Kaseya VSAPulseway[+ Add Product](#)

Pricing

**Kaseya VSA**
Free Trial

**standard** · Kaseya VSA Pricing

**Pulseway**
Free Trial

**from $39** Tier based pricing · Business 

**Pricing Insights**
from reviews

Perceived Cost

**Kaseya VSA**
$$$$$

**Pulseway**
$$$$$

Average Discount

**Kaseya VSA**
15%2% more

**Pulseway**
13%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Kaseya VSA** 6 months
Based on 100 responses

**Pulseway** 6 months
Based on 100 responses

Return on Investment

**Kaseya VSA** 6 months
Based on 100 responses

**Pulseway** 6 months
Based on 100 responses

 ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")

 ![Pulseway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c466a98247e7379a0476d2a01de902f/pulseway.png "Pulseway")

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**Pros & Cons**
from reviews

**Kaseya VSA**
[
Ease of Use (10)
](https://www.g2.com/products/kaseya-vsa/reviews?filters%5Bsentiment_snippet%5D=1424884&qs=pros-and-cons#reviews)[
Automation (9)
](https://www.g2.com/products/kaseya-vsa/reviews?filters%5Bsentiment_snippet%5D=1422460&qs=pros-and-cons#reviews)[
Missing Features (5)
](https://www.g2.com/products/kaseya-vsa/reviews?filters%5Bsentiment_snippet%5D=1422093&qs=pros-and-cons#reviews)[
Connectivity Issues (4)
](https://www.g2.com/products/kaseya-vsa/reviews?filters%5Bsentiment_snippet%5D=1422406&qs=pros-and-cons#reviews)

**Pulseway**
[
Customer Support (14)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688054&qs=pros-and-cons#reviews)[
Ease of Use (14)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685329&qs=pros-and-cons#reviews)[
Feature Issues (6)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687937&qs=pros-and-cons#reviews)[
Improvement Needed (6)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688202&qs=pros-and-cons#reviews)

Integrations

**Kaseya VSA**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fbd2153b13fc6c72bbb5b34110ab8e55/accelo%282%29.png "Product Avatar Image")

Accelo

](https://www.g2.com/products/accelo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_450899f1febe5dd2443f3675af92cbee/addigy.png "Product Avatar Image")

Addigy

](https://www.g2.com/products/addigy/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ac6f020878e586ca3e7586408cb3c98/bitdefender-gravityzone-xdr.png "Product Avatar Image")

Bitdefender GravityZone XDR

](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews)[
View all
](https://www.g2.com/products/kaseya-vsa/integrations)

**Pulseway**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b6f588823051532b75000e88c313d8ad/datto-endpoint-backup.png "Product Avatar Image")

Datto Endpoint Backup

](https://www.g2.com/products/datto-endpoint-backup/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b80df05b001c48fd94b703051b9fc828/webroot-business-endpoint-protection.png "Product Avatar Image")

Webroot

](https://www.g2.com/products/webroot-business-endpoint-protection/reviews)[
View all
](https://www.g2.com/products/pulseway/integrations)

Screenshots

**Kaseya VSA**
 ![Kaseya VSA screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/32515/VSA-10-Home-Dashboard-with-Patching-Screenshot.png)

**Pulseway**
 ![Pulseway screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/181919/rmm-software.png)

**Ratings**
from reviews

Meets Requirements

**Kaseya VSA**

**8.3** /10

Based on 259 responses

**Pulseway**

**9.0** /10

Based on 111 responses

Ease of Use

**Kaseya VSA**

**7.6** /10

Based on 267 responses

**Pulseway**

**9.0** /10

Based on 111 responses

Ease of Setup

**Kaseya VSA**

**7.2** /10

Based on 221 responses

**Pulseway**

**9.0** /10

Based on 102 responses

Ease of Admin

**Kaseya VSA**

**7.9** /10

Based on 219 responses

**Pulseway**

**9.2** /10

Based on 92 responses

Quality of Support

**Kaseya VSA**

**7.4** /10

Based on 248 responses

**Pulseway**

**9.0** /10

Based on 105 responses

Has the product been a good partner in doing business?

**Kaseya VSA**

**7.7** /10

Based on 211 responses

**Pulseway**

**9.3** /10

Based on 91 responses

Product Direction (% positive)

**Kaseya VSA**

**7.4** /10

Based on 259 responses

**Pulseway**

**8.8** /10

Based on 109 responses

**Features**
ratings from reviews

Remote Monitoring & Management (RMM)

**8.1** /10

Based on 125 responses

**8.4** /10

Based on 63 responses

Remote Support

**7.4** /10

Based on 114 responses

**7.8** /10

Based on 38 responses

Server Backup

Not enough data

**9.7** /10

Based on 7 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Online Backup

Not enough data

**9.4** /10

Based on 6 responses

Network Monitoring

Not enough data

**9.4** /10

Based on 19 responses

Incident Management

Not enough data

**8.3** /10

Based on 19 responses

Server Monitoring

Not enough data

**8.9** /10

Based on 37 responses

PC Backup

Not enough data

**9.5** /10

Based on 5 responses

Endpoint Management

Not enough data

**5.4** /10

Based on 36 responses

Service Desk

**7.5** /10

Based on 77 responses

Not enough data

Enterprise IT Management

**7.8** /10

Based on 136 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
52.2%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
6.1%

Small-Business(50 or fewer emp.)
52.2%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
6.1%

Small-Business(50 or fewer emp.)
52.1%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
52.1%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
4.1%

**Reviewers' Industry**

[![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")](https://www.g2.com/products/kaseya-vsa/reviews)
Kaseya VSA

Information Technology and Services
36.7%

Computer & Network Security
9.6%

Computer Networking
2.6%

Primary/Secondary Education
2.6%

Financial Services
2.2%

Other
46.3%

[![Pulseway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c466a98247e7379a0476d2a01de902f/pulseway.png "Pulseway")](https://www.g2.com/products/pulseway/reviews)
Pulseway

Information Technology and Services
29.8%

Computer & Network Security
12.4%

Computer Software
5.0%

Hospital & Health Care
4.1%

Financial Services
3.3%

Other
45.5%

Alternatives

**Kaseya VSA Alternatives**

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

[
Atera
](/products/atera-it-management/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

**Pulseway Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

[
Atera
](/products/atera-it-management/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

 ![N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

## Kaseya VSA vs Pulseway FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Kaseya VSA vs Pulseway?

Pulseway stands out over Kaseya VSA with higher reviewer satisfaction across all key dimensions, especially in ease of use and support.

| | [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) | [Pulseway](https://www.g2.com/products/pulseway/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.0/5 (327 reviews) | 4.5/5 (125 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 7.2 | 9.0 |
| Quality of Support score | 7.4 | 9.0 |
| Top Reviewer-Cited Strength | Ease of Use (10 all-time mentions) | Intuitive (9 all-time mentions) |

### How do the pricing models of Kaseya VSA and Pulseway compare?

Pulseway is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Kaseya VSA:** Reviewers note Kaseya VSA is affordable and offers low overhead, but some mention confusing billing and licensing processes.
- **Pulseway:** Reviewers consistently highlight clear, predictable, and lower pricing compared to competitors, with positive sentiment on value for money.
- **Switching reasons:** In recent reviews, some Pulseway users switched due to onboarding fees and a desire for more integrated solutions, but overall value sentiment remains positive.

### What are the best alternatives to Kaseya VSA and Pulseway?

The top 3 alternatives to Kaseya VSA and Pulseway are NinjaOne, Atera, and N-able N-central.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) | 4.0/5 (327 reviews) | Small-Business | Affordable, but billing/licensing can be confusing | Ease of Use (10 all-time mentions) |
| [Pulseway](https://www.g2.com/products/pulseway/reviews) | 4.5/5 (125 reviews) | Small-Business | Clear, predictable, and lower pricing than competitors | Intuitive (9 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | — |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | — | — |
| [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) | 4.4/5 (563 reviews) | Small-Business | — | — |

### Which Remote Support features should I prioritize when comparing Kaseya VSA and Pulseway?

Buyers should prioritize ease of setup, automation, integrations, patch management, and user interface when comparing Kaseya VSA and Pulseway.

- **Ease of Setup:** Kaseya VSA 7.2, Pulseway 9.0
- **Automation:** Kaseya VSA (9 all-time mentions), Pulseway (4 all-time mentions)
- **Integrations:** Kaseya VSA (5 all-time mentions), Pulseway (6 all-time mentions)
- **Patch Management:** Kaseya VSA (4 all-time mentions), Pulseway (recent reviews highlight robust patch management)
- **User Interface:** Kaseya VSA (9 all-time mentions), Pulseway (6 all-time mentions)

### What are the pros and cons of Kaseya VSA vs Pulseway?

Kaseya VSA's headline strength is automation, while Pulseway's is intuitive ease of use.

- **Kaseya VSA strengths:** Automation (9 all-time mentions), ease of use (10), user interface (9), deployment ease (5), integrations (5), patch management (4)
- **Kaseya VSA trade-offs:** Missing features (5), connectivity issues (4), remote access issues (4), slow performance (4), outdated interface and complex navigation in recent reviews
- **Pulseway strengths:** Intuitive (9 all-time mentions), easy setup (8), implementation ease (7), integrations (6), automation (4), easy management (4), user interface (6)
- **Pulseway trade-offs:** Limited features (4), occasional clunky UI, some incomplete modules, and higher pricing noted in recent reviews

### Is Kaseya VSA or Pulseway better for small businesses?

Pulseway is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Kaseya VSA:** Largest segment is Small-Business; reviewers note affordability and all-in-one management, but mention a steeper learning curve and support challenges.
- **Pulseway:** Largest segment is Small-Business; reviewers consistently highlight easy setup, intuitive interface, and strong support for small teams.

### Which Remote Support platform has better integrations?

Pulseway is favored by reviewers for integrations, with more frequent and positive mentions.

- **Kaseya VSA:** IT Glue integration is cited in recent reviews, with 6 all-time mentions.
- **Pulseway:** Integrations are highlighted in 6 all-time mentions, with reviewers noting easy integration and a variety of supported platforms.

### How do Kaseya VSA and Pulseway compare on customer support?

Pulseway outperforms Kaseya VSA on Quality of Support by a material margin, with a 1.6-point higher score (9.0 vs 7.4).

- **Kaseya VSA:** Reviewers report mixed support experiences, with some citing slow response times and outsourced support, while others note helpful onboarding and knowledgeable staff.
- **Pulseway:** Reviewers consistently praise responsive, knowledgeable, and dedicated support, with many citing direct account manager relationships and fast issue resolution.

### Which is easier to implement, Kaseya VSA or Pulseway?

Pulseway is easier to implement than Kaseya VSA, with a 1.8-point higher Ease of Setup score (9.0 vs 7.2).

- **Kaseya VSA:** Reviewers describe a learning curve and occasional onboarding challenges, but also mention that setup is straightforward once familiar with the platform.
- **Pulseway:** Reviewers consistently highlight fast, easy setup and implementation, with many citing minimal technical difficulties and quick onboarding.

### Which product has better Patch Management?

Pulseway is favored for Patch Management, with higher reviewer satisfaction and more frequent positive mentions.

- **Kaseya VSA:** Patch Management is cited in 4 all-time mentions, with reviewers noting ease of pushing out patches and automation, but also mentioning occasional accuracy issues.
- **Pulseway:** Patch Management is frequently highlighted in recent reviews as robust, easy to use, and a key benefit, with reviewers praising automation and reliability.

## Kaseya VSA vs Pulseway

When assessing the two solutions, reviewers found Pulseway easier to use, set up, and administer. Reviewers also preferred doing business with Pulseway overall.

- Reviewers felt that Pulseway meets the needs of their business better than Kaseya VSA.
- When comparing quality of ongoing product support, reviewers felt that Pulseway is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pulseway over Kaseya VSA.