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Compare NinjaOne and Pulseway 
Featured Products
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Small-Business (53.0% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
NinjaOne
Star Rating
(3,696)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pulseway. Users appreciate its robust features, including remote access and patch management, which are highlighted as essential for daily operations.
- Users say that Pulseway offers unique capabilities like running custom scripts and monitoring assets remotely, which can be particularly beneficial for those managing servers. However, some users feel that it may not fully meet their specific workflow needs, citing configuration challenges.
- Reviewers mention that NinjaOne's ease of use and quick implementation process make it a favorite among users. Many find the platform intuitive, with built-in automations that help them get started quickly, enhancing their daily productivity.
- According to verified reviews, Pulseway shines in its mobile accessibility, allowing users to manage their assets from anywhere. This feature is particularly praised by those who need to stay connected while on the go, although it may not have the same breadth of features as NinjaOne.
- Users highlight that NinjaOne provides a comprehensive suite of monitoring tools, including detailed charts and diagrams that help visualize performance metrics. This level of insight is often noted as a key advantage for IT teams looking to optimize their operations.
- G2 reviewers indicate that while both platforms have similar scores in ease of use, NinjaOne's extensive user base and recent positive feedback suggest a more consistent experience across a wider range of users, making it a safer choice for those seeking reliability in their IT management solutions.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
NinjaOne
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
9.0
3,504
9.0
105
Ease of Use
9.1
3,539
9.1
105
Ease of Setup
9.1
3,319
9.0
97
Ease of Admin
9.1
3,050
9.2
90
Quality of Support
9.1
3,363
9.0
99
Has the product been a good partner in doing business?
9.4
2,983
9.3
88
Product Direction (% positive)
9.7
3,463
9.0
103
Features by Category
Administration
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Not enough data
Service Desk
8.1
682
Not enough data
7.9
654
Not enough data
7.7
634
Not enough data
Management
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
585
Not enough data
Functionality
7.6
617
Not enough data
8.5
612
Not enough data
8.9
643
Not enough data
8.9
658
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
331
9.7
5
8.1
291
9.0
5
8.3
301
9.7
5
8.2
279
9.7
5
Management
Feature Not Available
10.0
5
8.3
290
10.0
5
8.6
291
9.3
5
8.8
320
10.0
5
9.2
328
10.0
6
Compliance
8.7
291
10.0
7
8.4
278
9.7
6
Feature Not Available
9.7
5
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
10.0
6
8.7
339
9.4
6
9.0
365
9.4
6
8.5
345
10.0
6
Feature Not Available
7.5
6
Compatibility
8.8
350
9.4
6
8.6
342
7.8
6
8.3
327
10.0
5
Management
8.2
327
9.4
6
8.8
330
10.0
6
8.7
331
10.0
5
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2156
|
Verified
9.3
52
|
Verified
8.7
560
Not enough data
8.1
449
Not enough data
Monitoring and Management
9.3
2135
|
Verified
9.3
55
|
Verified
8.4
1868
8.5
45
8.7
1980
|
Verified
8.8
50
|
Verified
9.0
2162
|
Verified
9.1
53
|
Verified
8.3
474
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
467
Not enough data
Service Management
9.2
2068
|
Verified
8.9
54
|
Verified
8.1
451
Not enough data
7.3
480
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
479
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Not enough data
Scope
8.7
412
Not enough data
8.8
428
Not enough data
Security
8.5
421
Not enough data
8.3
389
Not enough data
7.4
380
Not enough data
Management
8.8
410
Not enough data
8.6
407
Not enough data
8.7
397
Not enough data
8.7
399
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
9.7
16
8.9
697
9.8
18
8.0
614
9.2
16
8.8
609
9.9
15
Monitoring - Network Monitoring
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Not enough data
Management
8.2
569
9.4
15
8.2
583
9.2
16
7.6
536
8.8
15
Analytics - Network Monitoring
7.0
238
Not enough data
6.9
236
Not enough data
Security - Network Monitoring
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Not enough data
Network Performance - Network Monitoring
6.9
239
Not enough data
7.4
243
Not enough data
AI Automation - Network Monitoring
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Not enough data
Agentic AI - Network Monitoring
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Not enough data
Monitoring
9.3
560
|
Verified
9.8
18
9.2
557
|
Verified
9.7
17
8.5
506
|
Verified
9.2
15
7.1
197
Not enough data
Management Tools
8.2
497
8.7
13
8.6
507
|
Verified
9.6
13
8.5
487
|
Verified
9.2
12
Generative AI
Feature Not Available
5.0
7
Feature Not Available
5.0
7
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Visibility
Not enough data
8.6
34
Not enough data
9.5
35
Not enough data
8.7
33
Monitoring and Management
Not enough data
9.0
33
Not enough data
8.9
28
Not enough data
8.3
30
Not enough data
9.4
35
Not enough data
9.7
35
Not enough data
9.1
32
Cloud environment support
Not enough data
7.9
26
Not enough data
8.5
30
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.0
1150
Not enough data
8.8
1136
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1053
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Not enough data
Management
9.1
1113
Not enough data
8.7
1036
Not enough data
8.1
995
Not enough data
8.2
1046
Not enough data
Administration
9.2
1626
8.7
32
8.7
1552
8.2
31
7.8
1416
7.3
25
9.2
1631
9.2
32
8.9
1497
8.6
27
8.8
1544
8.7
29
Maintenance
9.2
1617
9.4
34
7.7
1326
7.1
26
Communication
7.9
1396
7.9
29
Feature Not Available
4.7
24
Feature Not Available
4.6
24
7.2
1299
5.5
26
Security
8.3
1345
7.3
28
8.4
1376
7.9
27
Device Support
7.6
1351
9.1
31
8.4
1429
8.9
32
8.4
1411
8.7
33
Performance
8.2
1498
8.5
33
Functionality
8.8
324
10.0
5
7.9
291
7.7
5
8.1
296
9.7
5
8.6
313
10.0
5
Performance
8.7
317
10.0
5
8.5
302
8.7
5
Feature Not Available
9.7
5
8.6
304
10.0
5
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Generative AI
Feature Not Available
5.4
34
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
91
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
81
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
441
Not enough data
Operating System
9.2
525
Not enough data
8.1
500
Not enough data
8.3
477
Not enough data
Management
8.5
484
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Not enough data
Security
8.5
455
Not enough data
8.6
464
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
725
Not enough data
Platform
7.8
699
Not enough data
9.1
782
Not enough data
8.2
679
Not enough data
8.5
736
Not enough data
8.3
705
Not enough data
Security
8.7
741
Not enough data
9.2
810
Not enough data
7.6
672
Not enough data
8.7
710
Not enough data
8.2
682
Not enough data
Agentic AI - Enterprise IT Management
7.4
162
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Pulseway are categorized as Endpoint Management, Patch Management, Remote Support, PC Backup, Online Backup, Server Backup, Network Monitoring, Incident Management, and Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Information Technology and Services
29.6%
Computer & Network Security
11.3%
Computer Software
5.2%
Hospital & Health Care
4.3%
Financial Services
3.5%
Other
46.1%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Pulseway has no more discussions with answers
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