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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
NinjaOne
Star Rating
(3,209)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync with a perfect score of 10.0, allowing for immediate updates across devices, while NinjaOne falls short with a score of 8.0 in the same category.
- Reviewers mention that Pulseway's performance monitoring is highly rated at 9.9, providing detailed insights into system performance, whereas NinjaOne's score of 8.9 indicates it may not offer the same depth of monitoring capabilities.
- G2 users highlight Pulseway's superior disaster recovery features, scoring a perfect 10.0, which ensures robust data protection, while NinjaOne's score of 8.1 suggests it may not be as comprehensive in this critical area.
- Users on G2 appreciate Pulseway's scheduled backups, which also received a perfect score of 10.0, ensuring that data is consistently backed up without user intervention, compared to NinjaOne's score of 8.8.
- Reviewers mention that Pulseway's alerting system is rated at 9.9, providing timely notifications for system issues, while NinjaOne's score of 9.0 indicates it may not be as responsive.
- Users say that Pulseway's multi-network capability is rated at 9.9, allowing seamless management across different networks, whereas NinjaOne's score of 8.8 suggests it may have limitations in this area.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
NinjaOne
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
9.1
3,035
9.0
104
Ease of Use
9.1
3,069
9.2
104
Ease of Setup
9.2
2,868
9.0
96
Ease of Admin
9.2
2,745
9.3
89
Quality of Support
9.2
2,915
9.0
98
Has the product been a good partner in doing business?
9.5
2,681
9.4
87
Product Direction (% positive)
9.7
3,019
9.0
103
Features by Category
Administration
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Not enough data
Service Desk
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Not enough data
Management
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Not enough data
Functionality
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Not enough data
Compatibility
8.8
311
9.7
5
8.0
287
9.0
5
8.3
288
9.7
5
8.2
277
9.7
5
Management
Feature Not Available
10.0
5
8.2
288
10.0
5
8.6
291
9.3
5
8.8
305
10.0
5
9.1
305
10.0
6
Compliance
8.7
284
10.0
7
8.4
277
9.7
6
Feature Not Available
9.7
5
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
10.0
6
8.7
339
9.4
6
8.9
354
9.4
6
8.5
343
10.0
6
Feature Not Available
7.5
6
Compatibility
8.8
348
9.4
6
8.6
338
7.8
6
8.3
329
10.0
5
Management
8.2
328
9.4
6
8.8
330
10.0
6
8.7
331
10.0
5
Agentic AI - Online Backup
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1948
|
Verified
9.3
51
|
Verified
8.4
464
Not enough data
8.1
446
Not enough data
Monitoring and Management
9.3
1936
|
Verified
9.4
54
|
Verified
8.4
1832
8.6
44
8.6
1887
|
Verified
8.8
49
|
Verified
8.9
1934
|
Verified
9.1
52
|
Verified
8.2
450
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
440
Not enough data
Service Management
9.1
1858
|
Verified
8.9
53
|
Verified
8.0
434
Not enough data
7.2
425
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Not enough data
Scope
8.7
410
Not enough data
8.8
418
Not enough data
Security
8.5
415
Not enough data
8.3
388
Not enough data
7.4
379
Not enough data
Management
8.8
405
Not enough data
8.6
402
Not enough data
8.6
394
Not enough data
8.7
398
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
168
Not enough data
7.0
167
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
653
9.9
15
8.9
670
9.9
17
8.0
615
9.2
15
8.7
609
9.9
14
Monitoring - Network Monitoring
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Not enough data
Management
8.2
572
9.5
14
8.2
581
9.2
15
7.6
538
8.9
14
Analytics - Network Monitoring
7.0
241
Not enough data
6.9
239
Not enough data
Security - Network Monitoring
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Not enough data
Network Performance - Network Monitoring
6.9
242
Not enough data
7.3
241
Not enough data
AI Automation - Network Monitoring
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Not enough data
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Monitoring
9.2
552
|
Verified
9.8
18
9.2
550
|
Verified
9.7
17
8.5
504
|
Verified
9.2
15
7.1
197
Not enough data
Management Tools
8.2
492
8.7
13
8.6
507
|
Verified
9.6
13
8.5
488
|
Verified
9.2
12
Generative AI
Feature Not Available
5.0
7
Feature Not Available
5.0
7
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Visibility
Not enough data
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Monitoring and Management
Not enough data
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Cloud environment support
Not enough data
7.9
25
Not enough data
8.5
29
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.9
1126
Not enough data
8.8
1117
Not enough data
7.7
1024
Not enough data
Feature Not Available
Not enough data
8.1
1051
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Not enough data
Management
9.1
1080
Not enough data
8.7
1029
Not enough data
8.0
995
Not enough data
8.1
1020
Not enough data
Administration
9.2
1551
8.7
32
8.7
1511
8.2
31
7.8
1414
7.3
25
9.1
1549
9.2
32
8.9
1475
8.6
27
8.8
1509
8.7
29
Maintenance
9.1
1539
9.4
34
7.7
1330
7.1
26
Communication
7.9
1377
7.9
29
Feature Not Available
4.7
24
Feature Not Available
4.6
24
7.2
1303
5.5
26
Security
8.3
1344
7.3
28
8.4
1373
7.9
27
Device Support
7.6
1339
9.1
31
8.4
1408
8.9
32
8.4
1395
8.7
33
Performance
8.2
1463
8.5
33
Functionality
8.8
321
10.0
5
7.9
293
7.7
5
8.0
297
9.7
5
8.5
309
10.0
5
Performance
8.8
316
10.0
5
8.5
303
8.7
5
Feature Not Available
9.7
5
8.6
306
10.0
5
Agentic AI - PC Backup
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
5.4
33
Management and Discovery - IT Documentation
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
64
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
72
Not enough data
7.7
67
Not enough data
8.8
74
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
431
Not enough data
Operating System
9.1
475
Not enough data
8.0
467
Not enough data
8.2
454
Not enough data
Management
8.5
458
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Not enough data
Security
8.5
444
Not enough data
8.5
441
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
704
Not enough data
Platform
7.8
691
Not enough data
9.0
714
Not enough data
8.2
675
Not enough data
8.4
707
Not enough data
8.2
690
Not enough data
Security
8.6
705
Not enough data
9.1
719
Not enough data
7.6
665
Not enough data
8.6
688
Not enough data
8.1
668
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Pulseway are categorized as Endpoint Management, Patch Management, Remote Support, PC Backup, Online Backup, Server Backup, Network Monitoring, Incident Management, and Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
Pulseway has no more discussions with answers
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