# NinjaOne vs Pulseway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with a modern UI and a unified dashboard that simplifies endpoint management. Users appreciate its **ease of integration** and quick implementation, making it a go-to choice for those needing a powerful yet user-friendly solution.
- **According to verified reviews** , Pulseway stands out for its **mobile support** , allowing IT stakeholders to manage and monitor systems from anywhere. Users highlight the program's lightweight design and simple dashboard, which facilitates effective remote monitoring.
- **Users say** that NinjaOne's customer support is a significant advantage, with many praising the responsiveness and helpfulness of the support team. This level of service contributes to a smoother user experience, especially during the initial setup and integration phases.
- **Reviewers mention** that while Pulseway offers robust features like **patch management** and alerting for abnormal system behavior, it may not match the overall satisfaction levels seen with NinjaOne, which boasts a higher G2 Score and a larger volume of recent reviews.
- **G2 reviewers highlight** that NinjaOne's automated patching for multiple platforms is a game-changer, streamlining maintenance tasks and enhancing productivity. This feature is particularly appreciated by users managing diverse environments.
- **According to recent user feedback** , Pulseway's strengths lie in its **real-time alerts** and comprehensive endpoint monitoring capabilities, which are crucial for proactive IT management. However, the limited number of recent reviews suggests that it may not be as widely adopted or tested as NinjaOne.



---
## Frequently Asked Questions

### What is the difference between Pulseway vs NinjaOne?

NinjaOne stands out from Pulseway with higher reviewer satisfaction scores, a larger review volume, and stronger support and setup ratings.

| [Pulseway](https://www.g2.com/products/pulseway/reviews) | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) |
| --- | --- |
| 4.5/5 (125 reviews) | 4.7/5 (5025 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.1 |
| 9.0 | 9.1 |
| Intuitive | Ease of Use |



### How do the pricing models of Pulseway and NinjaOne compare?

NinjaOne is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Pulseway.

- **Pulseway:** In recent reviews, several users mention that Pulseway's pricing is clear and predictable but note that it can be high compared to other RMMs.
- **NinjaOne:** Reviewers consistently highlight NinjaOne as economical and offering strong value for money, with competitive pricing and satisfaction with the cost-to-feature ratio.
- **Switching Reason:** Recent reviewers who switched from Pulseway to NinjaOne cite better integration, more reliable automation, and improved overall value as key reasons for the move.



### What are the best alternatives to Pulseway and NinjaOne?

The top three alternatives to Pulseway and NinjaOne are Atera, TeamViewer, and Datto RMM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pulseway](https://www.g2.com/products/pulseway/reviews) | 4.5/5 (125 reviews) | Small-Business | Clear, predictable, but can be high | Intuitive |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Small-Business | Economical, strong value for money | Ease of Use |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | — | All-in-one RMM and PSA platform |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Remote access and support capabilities |
| [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795 reviews) | Small-Business | — | Reliable monitoring and automation |



### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Pulseway and NinjaOne?

Buyers comparing Pulseway and NinjaOne should prioritize Patch Management, Automation, Integrations, Ease of Use, and Remote Access.

- **Patch Management:** NinjaOne is cited in 658 reviews for Patch Management, while Pulseway is frequently praised for automated patching in recent reviews.
- **Automation:** NinjaOne has 909 all-time mentions for Automation, and Pulseway is also recognized for automation features in recent reviews.
- **Integrations:** NinjaOne is mentioned in 529 reviews for Integrations, and Pulseway in 6 reviews, with both products supporting integration capabilities.
- **Ease of Use:** NinjaOne scores 9.1 and Pulseway 9.0 for Ease of Use, with 1373 and 9 all-time mentions respectively.
- **Remote Access:** NinjaOne is cited in 867 reviews for Remote Access, while Pulseway is praised for mobile remote management in recent reviews.



### What are the pros and cons of Pulseway vs NinjaOne?

NinjaOne's headline strength is its ease of use and automation, while Pulseway is recognized for its intuitive interface and mobile management.

- **Pulseway strengths:** Intuitive interface (9 all-time mentions), easy setup (8), implementation ease (7), mobile management, automation, and responsive support.
- **Pulseway trade-offs:** Reviewers note limited features (4 all-time mentions), clunky UI, and higher pricing compared to competitors.
- **NinjaOne strengths:** Ease of use (1373 all-time mentions), automation (909), remote access (867), customer support (733), patch management (658), and integrations (529).
- **NinjaOne trade-offs:** Reviewers mention missing features (792 all-time mentions), areas needing improvement (424), and limited advanced customization.



### Is Pulseway or NinjaOne better for small businesses?

NinjaOne is the better fit for small businesses, with a larger small-business reviewer base and higher satisfaction scores.

- **Pulseway:** Small-Business is the largest segment, with reviewers highlighting its intuitive interface and mobile management as beneficial for small teams.
- **NinjaOne:** Small-Business is also the largest segment, with reviewers consistently praising its ease of use, automation, and value for small business IT management.



### Which Remote Monitoring & Management (RMM) platform has better integrations?

NinjaOne is favored over Pulseway for integrations, with a higher all-time mention count and broader reviewer recognition.

- **Pulseway:** Integrations are mentioned in 6 reviews, with recent reviewers noting integration with Bitdefender and PSA solutions.
- **NinjaOne:** Integrations are cited in 529 reviews, with frequent mentions of Bitdefender, Microsoft Intune, and backup solutions.



### How do Pulseway and NinjaOne compare on customer support?

NinjaOne and Pulseway are rated at parity for Quality of Support, both scoring 9.1 and 9.0 respectively, which is below the materiality threshold for a clear winner.

- **Pulseway:** Reviewers frequently highlight responsive and knowledgeable support, with several citing direct account manager assistance and fast issue resolution.
- **NinjaOne:** Reviewers consistently praise NinjaOne's customer support, noting efficient responses, helpful documentation, and ongoing platform improvements.



### Which is easier to implement, Pulseway or NinjaOne?

NinjaOne and Pulseway are rated at parity for Ease of Setup, with scores of 9.1 and 9.0 respectively, indicating both are easy to implement.

- **Pulseway:** Reviewers describe fast onboarding, efficient setup, and minimal technical difficulties, with many citing easy implementation for small teams.
- **NinjaOne:** Reviewers highlight quick setup, intuitive onboarding, and straightforward deployment, with many noting the platform is easy to learn and roll out.



### Which product has better Patch Management?

NinjaOne is the stronger performer for Patch Management, with more reviewer citations and higher satisfaction.

- **Pulseway:** Patch Management is frequently praised in recent reviews for automation and ease of use, with reviewers noting robust patching capabilities.
- **NinjaOne:** Patch Management is cited in 658 reviews, with reviewers highlighting its reliability, automation, and comprehensive coverage for both operating systems and third-party software.



| | NinjaOne | Pulseway | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 5,038 | 125 | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

### Pulseway

Pros:
- Intuitive (9 reviews)
- Easy Setup (8 reviews)

Cons:
- Limited Features (4 reviews)
- Limited Compatibility (3 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Pulseway | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4802 reviews) | 9.0 (111 reviews) | 
  | **Ease of Use** | 9.1 (4849 reviews) | 9.0 (111 reviews) | 
  | **Ease of Setup** | 9.1 (4577 reviews) | 9.0 (102 reviews) | 
  | **Ease of Admin** | 9.1 (3763 reviews) | 9.2 (92 reviews) | 
  | **Quality of Support** | 9.1 (4588 reviews) | 9.0 (105 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3684 reviews) | 9.3 (91 reviews) | 
  | **Product Direction (% positive)** | 9.7 (4553 reviews) | 8.8 (109 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Pulseway

#### Entry-Level Pricing

Plan: Business 

Price: from $39 Tier based pricing 

Description: From 20 Monitored Systems

Key Features:
- Remote Monitoring and Management
- Instant Alerts 
- Native Mobile Apps

[Learn more about Pulseway](https://www.g2.com/products/pulseway/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patch Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Patch Prioritization** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Network Wide Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Automatic Patch Deployment** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Patch Testing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

### Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Certificate Assessment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Automated Containment** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Penetration Testing** | Not enough data | Not enough data | 
| **Runtime Container Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | 
| **Asset Tagging** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **SQL Injections** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 943 |
| **Pulseway** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Change Management** | 8.3 (701 reviews) | Not enough data | 
| **Asset Management** | 8.8 (773 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (764 reviews) | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Release Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

#### Service Desk

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Help Desk** | 8.3 (782 reviews) | Not enough data | 
| **Incident Reports** | 8.0 (697 reviews) | Not enough data | 
| **Process Workflow** | 7.8 (655 reviews) | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Reporting** | 8.3 (668 reviews) | Not enough data | 
| **Administration Console** | 9.0 (669 reviews) | Not enough data | 
| **Access Management** | 8.8 (627 reviews) | Not enough data | 
| **Asset Management** | 8.9 (627 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (597 reviews) | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Ticketing System** | 7.7 (676 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (636 reviews) | Not enough data | 
| **Alerting** | 8.9 (707 reviews) | Not enough data | 
| **Automation** | 9.0 (730 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (180 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (174 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (173 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (174 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (172 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (173 reviews) | Not enough data | 
| **Decision Making** | 6.9 (171 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Prioritization** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Support Ticket Tracking** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 450 |
| **Pulseway** | 9.7/10 | 7 |

#### Compatibility 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **File Server Backup** | 8.9 (393 reviews) | 9.7 (5 reviews) | 
| **Database Server Backup** | 8.3 (316 reviews) | 9.0 (5 reviews) | 
| **Virtual Machines** | 8.5 (343 reviews) | 9.7 (5 reviews) | 
| **Repository Models** | 8.3 (291 reviews) | 9.7 (5 reviews) | 
| **VM Backup** | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | 10.0 (5 reviews) | 
| **Disaster Recovery** | 8.4 (325 reviews) | 10.0 (5 reviews) | 
| **Storage Capacity** | 8.7 (314 reviews) | 9.3 (5 reviews) | 
| **Remote Backup** | 9.0 (370 reviews) | 10.0 (5 reviews) | 
| **Activity Monitoring** | 9.3 (393 reviews) | 10.0 (6 reviews) | 
| **Data Recovery** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Differential Backup** | Not enough data | Not enough data | 
| **Incremental Backup** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 

#### Compliance

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Security Standards** | 8.8 (313 reviews) | 10.0 (7 reviews) | 
| **Cloud Data Protection** | 8.4 (292 reviews) | 9.7 (6 reviews) | 
| **Data Deduplication** | Feature Not Available | 9.7 (5 reviews) | 
| **Ransomware Protection** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (70 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (67 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (68 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (65 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (66 reviews) | Not enough data | 
| **Decision Making** | 7.5 (66 reviews) | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Data Loss Prevention** | Not enough data | Not enough data | 
| **Bare-Metal Restore** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Replication** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Compression** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Multi-OS** | Not enough data | Not enough data | 
| **Backup Scheduling** | Not enough data | Not enough data | 
| **Backup Log** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Sensitive Data Identification** | Not enough data | Not enough data | 
| **Data Retention Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.7/10 | 528 |
| **Pulseway** | 9.4/10 | 6 |

#### Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Real-time Sync** | 8.6 (120 reviews) | 10.0 (6 reviews) | 
| **Storage Capacity** | 8.8 (367 reviews) | 9.4 (6 reviews) | 
| **Remote Backup** | 9.1 (455 reviews) | 9.4 (6 reviews) | 
| **Versioning** | 8.6 (368 reviews) | 10.0 (6 reviews) | 
| **Mobile Backup Application** | Feature Not Available | 7.5 (6 reviews) | 

#### Compatibility 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Disk Backup** | Feature Not Available | 9.4 (6 reviews) | 
| **Local Backup** | 8.7 (392 reviews) | 7.8 (6 reviews) | 
| **Storage Formats** | 8.3 (336 reviews) | 10.0 (5 reviews) | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Cloud Backup** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **File Sharing** | 8.3 (349 reviews) | 9.4 (6 reviews) | 
| **Security Standards** | 8.9 (361 reviews) | 10.0 (6 reviews) | 
| **Encrypted Storage** | 8.8 (348 reviews) | 10.0 (5 reviews) | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Synchronization** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Real Time Synchronization** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Synchronization Scheduling** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Conflict Tracking** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Two-Way Synchronization** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 61 |
| **Pulseway** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Real-time Sync** | 8.5 (40 reviews) | Not enough data | 
| **Storage Capacity** | 9.6 (43 reviews) | Not enough data | 
| **Remote Backup** | 9.4 (49 reviews) | Not enough data | 
| **Versioning** | 9.0 (42 reviews) | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Endpoint Variety** | 9.2 (22 reviews) | Not enough data | 
| **SaaS Application Variety** | 8.8 (41 reviews) | Not enough data | 
| **Storage Formats** | 8.5 (36 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **File Sharing** | 7.3 (31 reviews) | Not enough data | 
| **Security Standards** | 9.2 (42 reviews) | Not enough data | 
| **Encrypted Storage** | 9.3 (39 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 
| **Decision Making** | 7.7 (5 reviews) | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.8/10 | 50 |
| **Pulseway** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Email Storage** | 9.5 (43 reviews) | Not enough data | 
| **Encryption** | 9.3 (40 reviews) | Not enough data | 
| **Reporting** | 8.5 (40 reviews) | Not enough data | 
| **Email Analysis** | 8.2 (37 reviews) | Not enough data | 
| **Migration** | 7.6 (37 reviews) | Not enough data | 
| **Archive Backup** | 9.4 (46 reviews) | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Agentic AI - Email Archiving

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Full Text Search** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Email Attachment Protection** | Not enough data | Not enough data | 
| **Storage Management** | Not enough data | Not enough data | 
| **Data Retention Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Deduplication** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **eDiscovery** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Compression** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Simple Mail Transfer Protocol (SMTP)** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Threat Protection** | Not enough data | Not enough data | 
| **Multiple File Format Support** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Match & Merge** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 3360 |
| **Pulseway** | 8.4/10 | 63 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Device Management** | 9.4 (2965 reviews) ✓ Verified | 9.3 (54 reviews) ✓ Verified | 
| **Asset Management** | 9.0 (895 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (498 reviews) | Not enough data | 
| **User Management** | 10.0 (8 reviews) | Not enough data | 
| **Task Management** | 10.0 (5 reviews) | Not enough data | 
| **Issue Management** | 9.7 (6 reviews) | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Monitoring** | 9.5 (2845 reviews) ✓ Verified | 9.4 (59 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (2064 reviews) | 8.5 (45 reviews) | 
| **Application Deployment** | 8.8 (2342 reviews) ✓ Verified | 8.8 (50 reviews) ✓ Verified | 
| **Patch Management** | 9.2 (2814 reviews) ✓ Verified | 9.1 (56 reviews) ✓ Verified | 
| **Asset Tracking** | 8.6 (614 reviews) | Not enough data | 
| **Deployment Management** | 10.0 (5 reviews) | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | 10.0 (5 reviews) | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Workflow Management** | 8.7 (559 reviews) | 7.4 (7 reviews) | 

#### Service Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Access** | 9.3 (2652 reviews) ✓ Verified | 8.9 (57 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.2 (506 reviews) | 8.3 (5 reviews) | 
| **Ticketing** | 7.8 (668 reviews) | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (566 reviews) | 6.3 (5 reviews) | 
| **Multi-step Planning** | 7.1 (475 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (502 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (468 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (461 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (483 reviews) | Not enough data | 
| **Decision Making** | 7.2 (477 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Build Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Device Auto Discovery** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **For MSPs** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 611 |
| **Pulseway** | N/A | N/A |

#### Scope

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.8 (448 reviews) | Not enough data | 
| **Multi-OS Support** | 9.0 (515 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Reporting and Alerts** | 8.6 (494 reviews) | Not enough data | 
| **Endpoint Protection** | 8.5 (438 reviews) | Not enough data | 
| **Remote Wiping** | 7.6 (416 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Device Enrollment** | 9.0 (472 reviews) | Not enough data | 
| **Device Configuration** | 8.9 (478 reviews) | Not enough data | 
| **Device Compliance** | 8.8 (446 reviews) | Not enough data | 
| **Usage Information** | 8.8 (445 reviews) | Not enough data | 
| **Data Separation** | 7.8 (382 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (179 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (175 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (170 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (168 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (176 reviews) | Not enough data | 
| **Decision Making** | 7.3 (177 reviews) | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Mobile Content Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **BYOD Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **App Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 833 |
| **Pulseway** | 9.4/10 | 19 |

#### Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Performance Monitoring** | 8.9 (733 reviews) | 9.7 (16 reviews) | 
| **Alerting** | 9.0 (779 reviews) | 9.7 (19 reviews) | 
| **Improvement Suggestions** | 8.1 (625 reviews) | 9.2 (16 reviews) | 
| **Multi-Network Capability** | 8.8 (625 reviews) | 9.9 (15 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | Not enough data | 
| **Automated Network Discovery** | Feature Not Available | Not enough data | 
| **Real-Time Monitoring** | 8.5 (306 reviews) | Not enough data | 
| **Bandwidth Monitoring** | Not enough data | Not enough data | 
| **IP Address Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Multi-Location Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Performance Baseline** | 8.3 (582 reviews) | 9.4 (15 reviews) | 
| **Data Visualization** | 8.3 (599 reviews) | 9.2 (16 reviews) | 
| **Path Analysis** | 7.6 (544 reviews) | 8.8 (15 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | Not enough data | 
| **Packet & Flow Analysis** | 6.9 (241 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | Not enough data | 
| **Zero Trust and Identity Management** | Feature Not Available | Not enough data | 
| **Integrated Network Security** | Feature Not Available | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Network Resource Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | Not enough data | 
| **Automated Tasks Routing** | Feature Not Available | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | Not enough data | 
| **Self-Healing Networks** | Feature Not Available | Not enough data | 
| **Predictive Network Maintenance** | Feature Not Available | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Self-Updating Maps** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Dependency Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Map Exporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Downtime Tracking** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Network Mapping** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Virtualization** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Mobile Network Troubleshooting** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 632 |
| **Pulseway** | 8.3/10 | 19 |

#### Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Constant Monitoring** | 9.3 (581 reviews) ✓ Verified | 9.8 (18 reviews) | 
| **Timely Alerts** | 9.2 (580 reviews) ✓ Verified | 9.7 (17 reviews) | 
| **TIcket Accuracy** | 8.5 (516 reviews) ✓ Verified | 9.2 (15 reviews) | 
| **AI Monitoring** | 7.2 (201 reviews) | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Ticket Assignment** | 8.3 (511 reviews) | 8.7 (13 reviews) | 
| **Standardization** | 8.7 (519 reviews) ✓ Verified | 9.6 (13 reviews) | 
| **Lifecycle Visualization** | 8.5 (493 reviews) ✓ Verified | 9.2 (12 reviews) | 

#### Generative AI

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 5.0 (7 reviews) | 
| **AI Text Summarization** | Feature Not Available | 5.0 (7 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (100 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (99 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (97 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (98 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (97 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (99 reviews) | Not enough data | 
| **Decision Making** | 7.6 (97 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Safety Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **OSHA Compliance** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 
| **Investigation Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | 8.9/10 | 37 |

#### Visibility 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Activity Dashboard** | Not enough data | 8.6 (34 reviews) | 
| **Real-Time Notifications** | Not enough data | 9.5 (35 reviews) | 
| **Uptime Reporting** | Not enough data | 8.7 (33 reviews) | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Capacity Management** | Not enough data | 9.0 (33 reviews) | 
| **Automation** | Not enough data | 8.9 (28 reviews) | 
| **Performance Baseline** | Not enough data | 8.3 (30 reviews) | 
| **Bandwidth Monitoring** | Not enough data | 9.4 (35 reviews) | 
| **Immediate Alert Notification** | Not enough data | 9.7 (35 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 9.1 (32 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **CPU Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Virtual Machine Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Database Monitoring** | Not enough data | Not enough data | 

#### Cloud environment support

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 7.9 (26 reviews) | 
| **Software Scaling** | Not enough data | 8.5 (30 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Authentication** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1417 |
| **Pulseway** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1251 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1218 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.8 (1033 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.5 (304 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1088 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (258 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (229 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (229 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (227 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (220 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (231 reviews) | Not enough data | 
| **Decision Making** | 7.3 (233 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Central Dashboard** | 9.1 (1223 reviews) | Not enough data | 
| **Asset Policy Management** | 8.8 (1062 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1020 reviews) | Not enough data | 
| **Integrations** | 8.3 (1116 reviews) | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Cost Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 2345 |
| **Pulseway** | 7.8/10 | 38 |

#### Administration

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Screen Sharing** | 9.3 (1898 reviews) | 8.7 (32 reviews) | 
| **File Sharing** | 8.8 (1738 reviews) | 8.2 (32 reviews) | 
| **Session Recording** | 7.9 (1474 reviews) | 7.3 (25 reviews) | 
| **Unattended Remote Access** | 9.3 (1929 reviews) | 9.2 (32 reviews) | 
| **Multi - Session Handling** | 9.0 (1610 reviews) | 8.6 (27 reviews) | 
| **Multi-Monitor Support** | 8.9 (1701 reviews) | 8.7 (29 reviews) | 

#### Maintenance

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Reboot** | 9.3 (1986 reviews) | 9.4 (34 reviews) | 
| **Remote Printing** | 7.7 (1360 reviews) | 7.1 (26 reviews) | 

#### Communication 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Text Chat** | 8.0 (1517 reviews) | 7.9 (29 reviews) | 
| **VoIP** | Feature Not Available | 4.7 (24 reviews) | 
| **Video Conference Call** | Feature Not Available | 4.6 (24 reviews) | 
| **Screen Annotations** | 7.3 (1322 reviews) | 5.5 (26 reviews) | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Data Encryption** | 8.4 (1377 reviews) | 7.3 (28 reviews) | 
| **Compliance** | 8.5 (1429 reviews) | 7.9 (27 reviews) | 

#### Device Support

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Mobile Device Access** | 7.7 (1408 reviews) | 9.1 (31 reviews) | 
| **Multi-Platform Support** | 8.5 (1547 reviews) | 8.9 (32 reviews) | 
| **Cross-Platform** | 8.5 (1498 reviews) | 8.7 (33 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Reporting** | 8.3 (1640 reviews) | 8.5 (33 reviews) | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | 10.0 (5 reviews) | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 420 |
| **Pulseway** | 9.5/10 | 5 |

#### Functionality 

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Incremental Backup** | 9.0 (372 reviews) | 10.0 (5 reviews) | 
| **OS Boot Recovery** | 8.0 (309 reviews) | 7.7 (5 reviews) | 
| **Bootable Disk** | 8.1 (312 reviews) | 9.7 (5 reviews) | 
| **Online Restore** | 8.7 (343 reviews) | 10.0 (5 reviews) | 

#### Performance

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (340 reviews) | 10.0 (5 reviews) | 
| **Unlimited Backup** | 8.6 (325 reviews) | 8.7 (5 reviews) | 
| **Deduplication** | Feature Not Available | 9.7 (5 reviews) | 
| **Lag Free Operation** | 8.7 (322 reviews) | 10.0 (5 reviews) | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (110 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (99 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (98 reviews) | Not enough data | 
| **Decision Making** | 7.3 (98 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | 5.4/10 | 36 |

#### Generative AI

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 5.4 (34 reviews) | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 276 |
| **Pulseway** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Search and Indexing** | 8.4 (229 reviews) | Not enough data | 
| **Version Control** | 8.4 (226 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (231 reviews) | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Integrations** | 8.4 (237 reviews) | Not enough data | 
| **Automation** | 8.9 (252 reviews) | Not enough data | 
| **Reporting** | 8.4 (234 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Change Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Framework Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Process Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Website Monitoring** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Relationship Mapping** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **For the IT sector** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Knowledge Library** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 213 |
| **Pulseway** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Behavioral Analysis** | 7.3 (70 reviews) | Not enough data | 
| **Adaptive** | 7.5 (75 reviews) | Not enough data | 
| **Predictive** | 7.5 (75 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Patch Management** | 9.1 (190 reviews) | Not enough data | 
| **Oversees** | 8.4 (91 reviews) | Not enough data | 
| **Self-Healing** | 8.3 (97 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.3 (165 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 862 |
| **Pulseway** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Regulation Compliant** | 8.7 (494 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Multi-Systems Support** | 9.4 (795 reviews) | Not enough data | 
| **Apple Support** | 8.2 (688 reviews) | Not enough data | 
| **Android Support** | 8.5 (612 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Applicatons Management** | 8.8 (681 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (525 reviews) | Not enough data | 
| **Whitelist** | 8.5 (521 reviews) | Not enough data | 
| **Blacklist** | 8.4 (510 reviews) | Not enough data | 
| **Usage Information** | 8.7 (566 reviews) | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Lockdown Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Content Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Software Management** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Remote Wipe** | 8.7 (569 reviews) | Not enough data | 
| **Security** | 8.8 (612 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (173 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (149 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (162 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (148 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (143 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (151 reviews) | Not enough data | 
| **Decision Making** | 7.8 (150 reviews) | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Automatic Reset** | Not enough data | Not enough data | 
| **Onsite Printing** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **For Android Devices** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Timeout** | Not enough data | Not enough data | 
| **Multi-app mode** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Browsing Restrictions** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **Secure Browsing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Video Looping** | Not enough data | Not enough data | 
| **Self Ordering** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Single-app mode** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Enrollments/Onboarding** | Not enough data | Not enough data | 
| **Automatic User/Device Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Kiosk Mode** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Synchronization Scheduling** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Wireless Troubleshooting** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Pulseway** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 1286 |
| **Pulseway** | N/A | N/A |

#### Analysis

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Threat Detection** | 8.4 (877 reviews) | Not enough data | 

#### Platform

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Unified Communications Platform** | 8.0 (767 reviews) | Not enough data | 
| **Remote Access** | 9.3 (1154 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (726 reviews) | Not enough data | 
| **Asset Tracking** | 8.7 (908 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.5 (804 reviews) | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Endpoint Protection** | 8.9 (924 reviews) | Not enough data | 
| **Patch Management** | 9.3 (1141 reviews) | Not enough data | 
| **Disaster Recovery** | 7.8 (732 reviews) | Not enough data | 
| **Service Management** | 8.9 (826 reviews) | Not enough data | 
| **Workflow Management** | 8.3 (744 reviews) | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **License Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (198 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (161 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (158 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (154 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (164 reviews) | Not enough data | 
| **Decision Making** | 7.3 (165 reviews) | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | NinjaOne | Pulseway | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IT Reporting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (9):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to NinjaOne (9):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Pulseway (1):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Pulseway | 
|---|---|---|
| **Small-Business** | 45.2% | 52.1% | 
| **Mid-Market** | 46.9% | 43.8% | 
| **Enterprise** | 7.9% | 4.1% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 27.3%
- **Computer & Network Security:** 14.1%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.6%
- **Computer Software:** 2.7%
- **Construction:** 2.7%
- **Financial Services:** 2.1%
- **Retail:** 2.0%
- **Consulting:** 1.9%
- **Automotive:** 1.7%
- **Other:** 37.9%

#### Pulseway

- **Information Technology and Services:** 29.8%
- **Computer & Network Security:** 12.4%
- **Computer Software:** 5.0%
- **Hospital & Health Care:** 4.1%
- **Financial Services:** 3.3%
- **Health, Wellness and Fitness:** 2.5%
- **Telecommunications:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Information Services:** 2.5%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to NinjaOne

- [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1274 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4196 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.6/5 stars (281 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (205 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1462 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1211 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1142 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1358 reviews)

### Alternatives to Pulseway

- [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1274 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (801 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (327 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (557 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1211 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1142 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4196 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments
  > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."

### Pulseway

- Title: [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) — 1 comment
  > **Top comment:** "Servers, PC's, Windows, Mac, Linux, etc."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-pulseway)