Compare NinjaOne and Pulseway 
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Small-Business (52.1% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
NinjaOne
Star Rating
(3,737)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePulseway
Star Rating
(121)4.6 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pulseway. Users appreciate NinjaOne's extensive feature set, which includes easy installation on client endpoints and the ability to run scripts without logging onto devices, making it a favorite for those seeking efficiency.
- According to verified reviews, Pulseway users value its mobile accessibility, allowing them to monitor and manage assets from anywhere. Features like running scripts and organizing server-related tasks are highlighted, but some users feel it may not fully meet their specific workflow needs.
- Reviewers mention that NinjaOne's constant updates and improvements keep the platform fresh and user-friendly. Users enjoy the ease of generating reports for project meetings, which helps in making informed recommendations based on asset management data, a feature that enhances its usability for mid-market businesses.
- Users say that while Pulseway offers solid performance in remote monitoring and management, it struggles with the volume of recent reviews compared to NinjaOne. This disparity suggests that NinjaOne may have a more active user base, leading to more frequent updates and community support.
- Reviewers highlight that both products provide a good level of support, but NinjaOne edges out with slightly higher ratings in quality of support. Users appreciate the fast connection and the lack of need for codes, which contributes to a smoother experience when accessing client endpoints.
- According to recent feedback, Pulseway's strengths lie in its unique features like tags and the ability to monitor servers effectively. However, users note that NinjaOne's broader feature set and ease of use make it a more appealing choice for those looking for a comprehensive remote management solution.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
NinjaOne
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
9.0
3,552
9.0
107
Ease of Use
9.1
3,589
9.1
107
Ease of Setup
9.1
3,366
9.0
98
Ease of Admin
9.1
3,051
9.2
90
Quality of Support
9.1
3,407
9.0
101
Has the product been a good partner in doing business?
9.4
2,985
9.3
88
Product Direction (% positive)
9.7
3,494
9.0
105
Features by Category
Administration
8.2
657
Not enough data
8.7
691
Not enough data
8.2
690
Not enough data
Service Desk
8.1
686
Not enough data
7.9
656
Not enough data
7.7
634
Not enough data
Management
8.3
623
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Not enough data
Functionality
7.6
621
Not enough data
8.5
614
Not enough data
8.9
645
Not enough data
8.9
661
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
332
9.7
5
8.1
291
9.0
5
8.3
301
9.7
5
8.2
279
9.7
5
Management
Feature Not Available
10.0
5
8.3
291
10.0
5
8.6
291
9.3
5
8.8
320
10.0
5
9.2
329
10.0
6
Compliance
8.7
291
10.0
7
8.4
278
9.7
6
Feature Not Available
9.7
5
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
10.0
6
8.7
339
9.4
6
9.0
366
9.4
6
8.5
345
10.0
6
Feature Not Available
7.5
6
Compatibility
8.8
350
9.4
6
8.6
342
7.8
6
8.3
327
10.0
5
Management
8.2
327
9.4
6
8.8
330
10.0
6
8.7
331
10.0
5
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2191
|
Verified
9.2
53
|
Verified
8.7
571
Not enough data
8.1
451
Not enough data
Monitoring and Management
9.3
2164
|
Verified
9.4
57
|
Verified
8.4
1876
8.5
45
8.7
1992
|
Verified
8.8
50
|
Verified
9.0
2189
|
Verified
9.1
54
|
Verified
8.4
481
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
474
7.7
5
Service Management
9.2
2099
|
Verified
8.9
55
|
Verified
8.1
451
Not enough data
7.4
489
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
483
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
451
Not enough data
Scope
8.7
415
Not enough data
8.8
429
Not enough data
Security
8.5
424
Not enough data
8.3
389
Not enough data
7.4
382
Not enough data
Management
8.8
413
Not enough data
8.7
411
Not enough data
8.7
400
Not enough data
8.7
400
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
9.7
16
8.9
699
9.7
19
8.0
614
9.2
16
8.8
610
9.9
15
Monitoring - Network Monitoring
7.5
247
Not enough data
7.8
250
Not enough data
8.4
263
Not enough data
Management
8.2
569
9.4
15
8.2
583
9.2
16
7.6
536
8.8
15
Analytics - Network Monitoring
7.0
238
Not enough data
6.9
236
Not enough data
Security - Network Monitoring
7.8
242
Not enough data
7.2
238
Not enough data
7.1
238
Not enough data
Network Performance - Network Monitoring
6.9
239
Not enough data
7.4
244
Not enough data
AI Automation - Network Monitoring
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Not enough data
Agentic AI - Network Monitoring
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Not enough data
Monitoring
9.3
560
|
Verified
9.8
18
9.2
557
|
Verified
9.7
17
8.5
506
|
Verified
9.2
15
7.1
197
Not enough data
Management Tools
8.2
497
8.7
13
8.6
507
|
Verified
9.6
13
8.5
487
|
Verified
9.2
12
Generative AI
Feature Not Available
5.0
7
Feature Not Available
5.0
7
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Visibility
Not enough data
8.6
34
Not enough data
9.5
35
Not enough data
8.7
33
Monitoring and Management
Not enough data
9.0
33
Not enough data
8.9
28
Not enough data
8.3
30
Not enough data
9.4
35
Not enough data
9.7
35
Not enough data
9.1
32
Cloud environment support
Not enough data
7.9
26
Not enough data
8.5
30
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.0
1154
Not enough data
8.8
1139
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.2
1054
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
229
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Not enough data
Management
9.1
1118
Not enough data
8.7
1038
Not enough data
8.1
994
Not enough data
8.2
1047
Not enough data
Administration
9.2
1638
8.7
32
8.7
1556
8.2
32
7.8
1415
7.3
25
9.2
1640
9.2
32
8.9
1498
8.6
27
8.8
1549
8.7
29
Maintenance
9.2
1627
9.4
34
7.7
1326
7.1
26
Communication
7.9
1397
7.9
29
Feature Not Available
4.7
24
Feature Not Available
4.6
24
7.2
1298
5.5
26
Security
8.3
1344
7.3
28
8.4
1377
7.9
27
Device Support
7.6
1350
9.1
31
8.4
1428
8.9
32
8.4
1410
8.7
33
Performance
8.2
1499
8.5
33
Functionality
8.8
324
10.0
5
7.9
291
7.7
5
8.1
296
9.7
5
8.6
313
10.0
5
Performance
8.7
317
10.0
5
8.5
302
8.7
5
Feature Not Available
9.7
5
8.6
304
10.0
5
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Generative AI
Feature Not Available
5.4
34
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
224
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.7
97
Not enough data
8.1
72
Not enough data
7.8
69
Not enough data
8.9
87
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
442
Not enough data
Operating System
9.2
529
Not enough data
8.1
503
Not enough data
8.3
480
Not enough data
Management
8.6
490
Not enough data
8.2
448
Not enough data
8.3
444
Not enough data
8.1
436
Not enough data
8.3
448
Not enough data
Security
8.5
457
Not enough data
8.6
466
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
725
Not enough data
Platform
7.8
696
Not enough data
9.1
790
Not enough data
8.2
679
Not enough data
8.5
735
Not enough data
8.3
705
Not enough data
Security
8.7
745
Not enough data
9.2
818
Not enough data
7.6
671
Not enough data
8.7
710
Not enough data
8.1
680
Not enough data
Agentic AI - Enterprise IT Management
7.4
163
Not enough data
7.2
154
Not enough data
7.3
157
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
152
Not enough data
7.0
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Pulseway are categorized as Endpoint Management, Patch Management, Remote Support, PC Backup, Online Backup, Server Backup, Network Monitoring, Incident Management, and Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Information Technology and Services
29.1%
Computer & Network Security
12.0%
Computer Software
5.1%
Hospital & Health Care
4.3%
Financial Services
3.4%
Other
46.2%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
Pulseway has no more discussions with answers
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