# Top 10 Pulse Alternatives & Competitors **Average Rating:** 3.2/5 **Total Number of Reviews:** 3 The VoIP Providers solutions below are the most common alternatives that users and reviewers compare with Pulse. VoIP Providers is a widely used technology, and many people are seeking sophisticated, time saving software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Pulse include reliability and ease of use. The best overall Pulse alternative is JustCall. Other similar apps like Pulse are CloudTalk, Aircall, Genesys Cloud CX, and Kixie PowerCall & SMS. Pulse alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Pulse - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) - [KrispCall](https://www.g2.com/products/krispcall/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) ## Top 10 Alternatives to Pulse Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Pulse stacks up to the competition, check reviews from current & previous users in industries like Accounting, Marketing and Advertising, and Real Estate, and find the best product for your business. ### 1. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,388 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-pulse-telesystems-pvt-ltd-pulse) **Compare JustCall with other alternatives:** - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Kixie PowerCall & SMS](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) - [JustCall vs Aloware](https://www.g2.com/compare/aloware-vs-saas-labs-justcall) - [JustCall vs Salesmsg](https://www.g2.com/compare/saas-labs-justcall-vs-salesmsg) - [JustCall vs KrispCall](https://www.g2.com/compare/saas-labs-justcall-vs-krispcall) - [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [JustCall vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-saas-labs-justcall) ### 2. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,847 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-pulse-telesystems-pvt-ltd-pulse) **Compare CloudTalk with other alternatives:** - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk) - [CloudTalk vs Genesys Cloud CX](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [CloudTalk vs Kixie PowerCall & SMS](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms) - [CloudTalk vs Aloware](https://www.g2.com/compare/aloware-vs-cloudtalk) - [CloudTalk vs Salesmsg](https://www.g2.com/compare/cloudtalk-vs-salesmsg) - [CloudTalk vs KrispCall](https://www.g2.com/compare/cloudtalk-vs-krispcall) - [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [CloudTalk vs Dialpad Support](https://www.g2.com/compare/cloudtalk-vs-dialpad-support) ### 3. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,620 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Aircall](https://www.g2.com/compare/aircall-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Aircall with other alternatives:** - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Kixie PowerCall & SMS](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms) - [Aircall vs Aloware](https://www.g2.com/compare/aircall-vs-aloware) - [Aircall vs Salesmsg](https://www.g2.com/compare/aircall-vs-salesmsg) - [Aircall vs KrispCall](https://www.g2.com/compare/aircall-vs-krispcall) - [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva) - [Aircall vs Dialpad Support](https://www.g2.com/compare/aircall-vs-dialpad-support) ### 4. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,556 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [Genesys Cloud CX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Kixie PowerCall & SMS](https://www.g2.com/compare/genesys-cloud-cx-vs-kixie-powercall-sms) - [Genesys Cloud CX vs Aloware](https://www.g2.com/compare/aloware-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Salesmsg](https://www.g2.com/compare/genesys-cloud-cx-vs-salesmsg) - [Genesys Cloud CX vs KrispCall](https://www.g2.com/compare/genesys-cloud-cx-vs-krispcall) - [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Genesys Cloud CX vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-genesys-cloud-cx) ### 5. [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) By Kixie **Average Rating:** 4.8/5 **Total Reviews:** 865 Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Kixie PowerCall & SMS with other alternatives:** - [Kixie PowerCall & SMS vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Aircall](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Aloware](https://www.g2.com/compare/aloware-vs-kixie-powercall-sms) - [Kixie PowerCall & SMS vs Salesmsg](https://www.g2.com/compare/kixie-powercall-sms-vs-salesmsg) - [Kixie PowerCall & SMS vs KrispCall](https://www.g2.com/compare/kixie-powercall-sms-vs-krispcall) - [Kixie PowerCall & SMS vs Nextiva](https://www.g2.com/compare/kixie-powercall-sms-vs-nextiva) - [Kixie PowerCall & SMS vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-kixie-powercall-sms) ### 6. [Aloware](https://www.g2.com/products/aloware/reviews) By Aloware **Average Rating:** 4.1/5 **Total Reviews:** 827 Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Aloware](https://www.g2.com/compare/aloware-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Aloware with other alternatives:** - [Aloware vs JustCall](https://www.g2.com/compare/aloware-vs-saas-labs-justcall) - [Aloware vs CloudTalk](https://www.g2.com/compare/aloware-vs-cloudtalk) - [Aloware vs Aircall](https://www.g2.com/compare/aircall-vs-aloware) - [Aloware vs Genesys Cloud CX](https://www.g2.com/compare/aloware-vs-genesys-cloud-cx) - [Aloware vs Kixie PowerCall & SMS](https://www.g2.com/compare/aloware-vs-kixie-powercall-sms) - [Aloware vs Salesmsg](https://www.g2.com/compare/aloware-vs-salesmsg) - [Aloware vs KrispCall](https://www.g2.com/compare/aloware-vs-krispcall) - [Aloware vs Nextiva](https://www.g2.com/compare/aloware-vs-nextiva) - [Aloware vs Dialpad Support](https://www.g2.com/compare/aloware-vs-dialpad-support) ### 7. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) By Salesmsg **Average Rating:** 4.7/5 **Total Reviews:** 406 Salesmsg makes it easy for businesses to send and receive text messages. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Salesmsg](https://www.g2.com/compare/pulse-telesystems-pvt-ltd-pulse-vs-salesmsg) **Compare Salesmsg with other alternatives:** - [Salesmsg vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-salesmsg) - [Salesmsg vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-salesmsg) - [Salesmsg vs Aircall](https://www.g2.com/compare/aircall-vs-salesmsg) - [Salesmsg vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-salesmsg) - [Salesmsg vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-salesmsg) - [Salesmsg vs Aloware](https://www.g2.com/compare/aloware-vs-salesmsg) - [Salesmsg vs KrispCall](https://www.g2.com/compare/krispcall-vs-salesmsg) - [Salesmsg vs Nextiva](https://www.g2.com/compare/nextiva-vs-salesmsg) - [Salesmsg vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-salesmsg) ### 8. [KrispCall](https://www.g2.com/products/krispcall/reviews) By KrispCall **Average Rating:** 4.5/5 **Total Reviews:** 361 KrispCall is a virtual cloud phone that provides safer, reliable, and the most affordable cloud telephony service for businesses of all types and sizes. Its integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. The presence of number sharing, number porting, Interactive Voice Response (IVR), intelligent call routing, customized greeting, call recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems out there. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs KrispCall](https://www.g2.com/compare/krispcall-vs-pulse-telesystems-pvt-ltd-pulse) **Compare KrispCall with other alternatives:** - [KrispCall vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-krispcall) - [KrispCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-krispcall) - [KrispCall vs Aircall](https://www.g2.com/compare/aircall-vs-krispcall) - [KrispCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-krispcall) - [KrispCall vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-krispcall) - [KrispCall vs Aloware](https://www.g2.com/compare/aloware-vs-krispcall) - [KrispCall vs Salesmsg](https://www.g2.com/compare/krispcall-vs-salesmsg) - [KrispCall vs Nextiva](https://www.g2.com/compare/krispcall-vs-nextiva) - [KrispCall vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-krispcall) ### 9. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,585 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Pulse vs Nextiva](https://www.g2.com/compare/nextiva-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Nextiva with other alternatives:** - [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) - [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Nextiva vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-nextiva) - [Nextiva vs Aloware](https://www.g2.com/compare/aloware-vs-nextiva) - [Nextiva vs Salesmsg](https://www.g2.com/compare/nextiva-vs-salesmsg) - [Nextiva vs KrispCall](https://www.g2.com/compare/krispcall-vs-nextiva) - [Nextiva vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-nextiva) ### 10. [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 706 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Categories in common with Pulse: [Contact Center](https://www.g2.com/categories/contact-center), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [Pulse vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-pulse-telesystems-pvt-ltd-pulse) **Compare Dialpad Support with other alternatives:** - [Dialpad Support vs JustCall](https://www.g2.com/compare/dialpad-support-vs-saas-labs-justcall) - [Dialpad Support vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-dialpad-support) - [Dialpad Support vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-support) - [Dialpad Support vs Genesys Cloud CX](https://www.g2.com/compare/dialpad-support-vs-genesys-cloud-cx) - [Dialpad Support vs Kixie PowerCall & SMS](https://www.g2.com/compare/dialpad-support-vs-kixie-powercall-sms) - [Dialpad Support vs Aloware](https://www.g2.com/compare/aloware-vs-dialpad-support) - [Dialpad Support vs Salesmsg](https://www.g2.com/compare/dialpad-support-vs-salesmsg) - [Dialpad Support vs KrispCall](https://www.g2.com/compare/dialpad-support-vs-krispcall) - [Dialpad Support vs Nextiva](https://www.g2.com/compare/dialpad-support-vs-nextiva) --- ## Pulse Alternatives FAQs ### What features do alternatives offer that Pulse does not? Pulse lacks features such as individual download, video calls, and screen sharing, which are available in its alternatives. ### What are the best alternatives to Pulse? The best alternatives to Pulse are [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) (4.3/5 stars, 2386 reviews), [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) (4.4/5 stars, 1841 reviews), [Aircall](https://www.g2.com/products/aircall/reviews) (4.4/5 stars, 1594 reviews), and [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) (4.4/5 stars, 1550 reviews). These alternatives have significantly higher user ratings and review counts compared to Pulse's 3.2/5 stars with 3 reviews, indicating stronger user satisfaction and broader adoption. ### Which VoIP Providers tools do reviewers recommend instead of Pulse? Reviewers recommend [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) for its AI-powered communication platform, seamless CRM integrations, and features like AI coaching, sentiment analysis, and multi-channel messaging. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) is praised for its call quality, AI-powered analytics, and extensive international number availability. [Aircall](https://www.g2.com/products/aircall/reviews) is favored for its ease of use, fast setup, and strong CRM integrations, especially with HubSpot and Salesforce. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) is recommended for its robust omnichannel capabilities, AI-driven automation, and unified platform that enhances customer experience and operational efficiency. These providers offer features and reliability that reviewers find superior to Pulse. ### How does Pulse compare to JustCall? According to G2 data, [Pulse](https://www.g2.com/products/pulse-telesystems-pvt-ltd-pulse/reviews) has an average rating of 3.2/5 based on 3 reviews, while [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) boasts a significantly higher average rating of 4.3/5 from 2,386 reviews. JustCall leads Pulse across multiple reviewer-rated dimensions, including Meeting Requirements (8.6), Usability (8.8), Ease of Setup (8.7), Ease of Admin (8.6), Support (8.3), and Ease of Doing Business With (8.6). JustCall offers features such as Individual Download and Video Calls, which Pulse does not provide. User sentiment highlights JustCall's strengths in ease of use (286 mentions), feature richness (207 mentions), helpfulness (193 mentions), customer support (161 mentions), call management (154 mentions), integrations (149 mentions), and reliability (144 mentions). Conversely, Pulse reviews mention issues with customer support and service reliability. Overall, JustCall demonstrates superior user satisfaction, broader feature set, and stronger support compared to Pulse. ### Why do users choose JustCall over Pulse? Users choose [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) over Pulse primarily due to its higher reliability and comprehensive feature set. JustCall's ease of use is emphasized in 286 reviews, with 138 mentions specifically praising its easy setup, and 134 highlighting easy integration capabilities. Its robust CRM integrations, especially with HubSpot and Salesforce, automatically log calls and texts, saving significant manual effort. The platform's AI-powered features, including call transcription, summaries, and voice agents, enhance productivity and customer interaction quality. JustCall also offers superior call management tools such as power dialers and predictive dialers, which improve outreach efficiency. Customer support is noted as responsive and helpful in 161 reviews, contributing to a smoother user experience. While some users mention occasional call quality issues linked to internet connectivity, JustCall's overall call stability and feature comprehensiveness outweigh these concerns. Pricing is considered reasonable for the value provided, especially for midsize businesses. In contrast, Pulse users report frequent service disruptions, poor customer support, and complicated setup processes. 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