ProSpend Reviews & Product Details

Seamless - I can directly send all the bills and receipts to Pro spend from outlook Review collected by and hosted on G2.com.

Integration with other software, such as MYOB, has experienced some hiccups. Occasionally, certain bills get stuck in the process, and we only find out when the supplier brings it to our attention. Among all the drawbacks, my biggest issue is with their support system, which has left me completely frustrated. We have submitted multiple tickets, but responses often take more than 24 hours, and sometimes even weeks. Their support line is also difficult to reach. We are seriously considering switching to another ERP. If you are thinking about using Pro spend, I would strongly advise against it. You’ll thank me later. Review collected by and hosted on G2.com.

ProSpend is very user intuitive both from an end-user and administrative perpsective. User up-take within our business has been extremly high and feedback positive. Customer support is also second to none. Issues and queries can be easily logged in the portal and response times are usually a day or less. Review collected by and hosted on G2.com.

Our ERP system doesn't currently link with ProSpend via an API. This is a feature that would be highly useful and would make things even more efficient. Bank account scanning on invocies are also sometimes a hit and miss. It would be benefical if this technology can be improved to reduce manual overide. Review collected by and hosted on G2.com.

ProSpend is easy to use with receipts being stored within the app and then matching up later. No more chasing paper receipts. Review collected by and hosted on G2.com.

Due to our ERP the integration between the two systems is not seamless, however this is due to our system being quite old and is a not ProSpend issue. Review collected by and hosted on G2.com.

The ability to simplify claimant processing, staff dont need to be accountants to be able to process efficiently. Review collected by and hosted on G2.com.

I dislike the lack of basic module manipulation and customisation, compared to what is currently available with other applications. Review collected by and hosted on G2.com.

The multiple entity and GL level coding is fantastic. Review collected by and hosted on G2.com.

Spit coding by invoice currency not base Review collected by and hosted on G2.com.

The programme caters for most of our expense management needs and there is flexibility and a possibility to customise the programme to make it work for our company. The support team is quick to respond and very helpful. The bank validation feature has been a fantastic feature. Review collected by and hosted on G2.com.

Once in a while, a duplicate invoice is synced across to our accounting system causing a bit of an issue internally. Review collected by and hosted on G2.com.

You can use it on the mobile as well as laptop/computer. Self explanatory. Receipts are automatically attached to expense entries. Automated bank feed for credit cards. Review collected by and hosted on G2.com.

Some views could be improved, but this is picky. Review collected by and hosted on G2.com.

System has been good for us in transitioning to a fully electronic invoice system that can also handle our credit cards. The staff have also been very helpful in our dealings with them. Review collected by and hosted on G2.com.

As an Administrator having to switch roles to perform certain tasks is a little frustrating, and some staff have quibbled over having to manually approve each and every receipt exception but otherwise I think people have embraced it. Review collected by and hosted on G2.com.

Easy to use and I finally got rid of paper-based expenses. After a lifetime of manually doing receipts, I'm so happy just being able to take a picture and throw out the receipt Review collected by and hosted on G2.com.

Nothing, I should have done it much earlier! Review collected by and hosted on G2.com.

Expense Manager is easy to use, is fairly priced, and has a good amount of customizable options to suit our business needs. Review collected by and hosted on G2.com.

Some of the admin menus and navigation could use improvement as well as the ability to apply bulk updates to certain fields (e.g. expense types). It would also be helpful if the split expense function would work across entities (categories) as well as expense types as we found this a little limiting. Review collected by and hosted on G2.com.