# PlanetRE Reviews **Vendor:** PlanetRE **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 2.0/5.0 **Total Reviews:** 3 ## About PlanetRE planetRE offers an end-to-end cloud based software solution that is scalable to brokerage of any size. ## PlanetRE Pros & Cons **What users like:** - Users value the **reliability and responsiveness** of their account managers in navigating their PlanetRE experience. (1 reviews) - Users find the **customer support** from PlanetRE reliable and responsive, particularly praising their account managers' assistance. (1 reviews) **What users dislike:** - Users report **inaccurate data** from PlanetRE, leading to frustration and a switch to manual solutions. (1 reviews) - Users express disappointment over the **lack of customization** in PlanetRE, making processes cumbersome and inefficient. (1 reviews) - Users find the **learning curve challenging** , with a complicated interface that complicates basic brokerage processes significantly. (1 reviews) - Users face **painful manual data entry** processes in PlanetRE, leading to frustration and inefficiencies in managing their brokerage. (1 reviews) - Users experience **poor navigation** in PlanetRE, finding the interface outdated and processes overly complicated and time-consuming. (1 reviews) - Poor Reporting (1 reviews) - Search Functionality (1 reviews) - Software Bugs (1 reviews) - System Complexity (1 reviews) ## PlanetRE Reviews ### 1. Manual process using Google Drive is faster and more reliable than PlanetRE **Rating:** 0.0/5.0 stars **Reviewed by:** Kenneth J. | REALTOR & Managing Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about PlanetRE?** The only saving grace about my experience with PlanetRE was my account manager who was generally reliable and responsive; although her response was typically some form of "I'll reach out to our product team and see why that is happening." **What do you dislike about PlanetRE?** Every single aspect of running a brokerage in PlanetRE is a multi step, painful process using an interface that is straight out of 1990. Nearly every aspect of the software needed the product team to fix or adjust something the first time I tried to use it. I was sold on the fact there was robust QBO integration, which turned out to be inaccurate. When we tried to configure the QBO integration, it was a bare bones, single entry into QBO, not a robust solution as sold. Commission demands were another sticking point, the process you have to go through to issue a commission demand included "pre-closing" a file well before the close date in order to process the demand. Multiple (5+) steps were required with multiple tabs to review data. There was even a tab that held irrelevant data, but still needed to be reviewed and saved prior to the demand feature working. I could go on and on, but the bottom line is we abandoned the tool and moved to a manual solution less than 7 months into our contract. For a tool that is supposed to automate and simplify brokerage, transaction, and commission management it did the exact opposite and only added time, complexity and frustration into our world. **What problems is PlanetRE solving and how is that benefiting you?** None. PlanetRE only caused problems where there weren't before, and didn't solve the problems we were hoping to solve with the tool. ### 2. Easy and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca R. | Team Lead, Biometric Screener and Health Coach, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about PlanetRE?** What I liked most about PlanetRE is that since its a relatively old system there us a lot of tutorials on how to use it, it's also user-friendly and customer service is good. **What do you dislike about PlanetRE?** There was not much that I disliked about PlanetRE. **Recommendations to others considering PlanetRE:** this system is very easy to use, it gives much information on any property and helps with other data tracking. If you find yourself stuck youtube provides a lot of information on how to use it. also, many people in the industry are very familiar with this system and can also be of help. **What problems is PlanetRE solving and how is that benefiting you?** It's a huge platform that is ver essential in the real estate market. ### 3. Simple and effective organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2015 **What do you like best about PlanetRE?** The platform is simple and effective in showing both agents and transaction coordinators all contracts and files. I like the calendar view with all contractual timelines and being able to see who has signed what and what needs to be signed. **What do you dislike about PlanetRE?** It's expensive if purchasing on your own. **What problems is PlanetRE solving and how is that benefiting you?** Being able to drag and drop documents and manage across multiple devices. ## PlanetRE Discussions - [What is PlanetRE used for?](https://www.g2.com/discussions/what-is-planetre-used-for) - [View PlanetRE pricing details and edition comparison](https://www.g2.com/products/planetre/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A49%3A54+-0500&secure%5Bsession_id%5D=83c33b49-d36b-4dbb-9514-873722eef1a0&secure%5Btoken%5D=c27110fd4dad3b26993415f6c1322c77c79b00483b5e11b20cb57aee5b97c87a&format=llm_user) ## PlanetRE Features **Client Management** - Lead Scoring - Contact Management - Lead Generation **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making ## Top PlanetRE Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,478 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (395 reviews)