--- title: PipelinePRO Reviews meta_title: 'PipelinePRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PipelinePRO works for a business like yours. aggregate_rating: rating_value: 1.4 review_count: 5 scale: '5' date_modified: '2026-06-10' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # PipelinePRO Reviews **Vendor:** PipelinePRO **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 1.4/5.0 **Total Reviews:** 5 ## About PipelinePRO The Ultimate "All-IN-ONE" Sales Pipeline Management & Marketing Automation Platform That Makes ALL Others Obsolete. And We Can Prove It! ## PipelinePRO Reviews ### 1. Streamlining Sales and Improving Efficiency with PipelinePRO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about PipelinePRO?** What stands out most about PipelinePRO (especially for sales and call-centre environments) is how it brings everything into one place and simplifies the day-to-day workflow **What do you dislike about PipelinePRO?** There are many features New users often find it difficult to navigate initially. It can take time to fully understand how everything connects. **What problems is PipelinePRO solving and how is that benefiting you?** Disorganized lead management ✅ Benefit to me: I can quickly access customer information and never lose track of a lead. ### 2. Poor version of HighLevel **Rating:** 0.0/5.0 stars **Reviewed by:** Mark R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about PipelinePRO?** I like the actual software that PLP resells. I've used it for many years and have found it to be an excellent marketing CRM **What do you dislike about PipelinePRO?** PLP locks down different features which makes certain activities diffcult to work with. The support responses are too long for the type of work I am doing. The main support person seems to be a go between for customers and actual High Level support. Everything takes way longer than it should. **What problems is PipelinePRO solving and how is that benefiting you?** Pipeline is the problem. The software is great for managing marketing activities when PLP is not getting in the way. ### 3. Everything A Business Needs in Software, Poor Customer Service **Rating:** 1.0/5.0 stars **Reviewed by:** Cameron A B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2023 **What do you like best about PipelinePRO?** It is the comprehensive software on the market that's easy to use, cost effective, reduces expenses while increasing profits with centralized accessibility for all team members and employees based upon their roles. While the software is great, the customer service is poor. On two different occasions an inquiry was not responded to by living support representative after four days, nor the second to the same. When escalated to owner, the owner inquired of employees, the employees then responded, and reported to owner that they responded, owner expressed dissatisfaction with me for accusing his employees of not responding, and after second inquiry going unanswered I stopped using this software and joined Groove CM. I'm grateful for this experience with PipelinePRO and it leading me to GROOVE. I don't have any monthly payments because I paid one Lifetime payment, that's equivalent to 3-5years of monthly payments to this software. The difference between capabilities, quality, results, community and customer support is equivalent of comparing a walnut to a watermelon in size or nutritional value. This move was the best thing that happened to me. **What do you dislike about PipelinePRO?** Ease of use and everything a business, entrepreneur and sole proprietor needs to run a business, like big businesses do. CRM, social media, memberships, automation, email marketing and more. The customer service(see above). **What problems is PipelinePRO solving and how is that benefiting you?** Reduces the number of software providers, expenses, time, provides segmentation, and provides automation through tags/triggers. ### 4. Great software, but over complex and buggy at times. **Rating:** 2.5/5.0 stars **Reviewed by:** Bry C. | Sales Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2023 **What do you like best about PipelinePRO?** you can to a LOOOOT with it. Messages, emails, automations, workflows... It really has a looot of things to offer, almost every feature you can think of, it has. **What do you dislike about PipelinePRO?** It can often times be buggy, or have small complications... Also it's over complicated and complex, being someone who appreciates an easy user interface and ease of use, I think there could be some upgrades here. **What problems is PipelinePRO solving and how is that benefiting you?** it connects to facebook ads. That's the sole reason why we really use it, we have close.io to handle and manage the bulk of the workload, but pipeline connects with the ads, then we connect pipeline to close. ### 5. Lots of potential **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about PipelinePRO?** There is space to include all necessary information and really customize your pipeline **What do you dislike about PipelinePRO?** There is so much potential that it can seem almost overwhelming when trying to develop your pipeline **What problems is PipelinePRO solving and how is that benefiting you?** Keeping everything in a centralized location and keeping track of where sales are in the process - [View PipelinePRO pricing details and edition comparison](https://www.g2.com/products/pipelinepro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+02%3A16%3A59+-0500&secure%5Bsession_id%5D=77ee871a-a2bb-437b-8e27-0a5329532399&secure%5Btoken%5D=c620aeadf969d5dd1c1197998724c77a73b0e73a35f0d3c20436ccdee396b31a&format=llm_user) ## PipelinePRO Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top PipelinePRO Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,684 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,647 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,166 reviews)