--- title: PipelinePRO Reviews meta_title: 'PipelinePRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PipelinePRO works for a business like yours. aggregate_rating: rating_value: 2.1 review_count: 5 scale: '5' date_modified: '2026-07-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # PipelinePRO Reviews **Vendor:** PipelinePRO **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 2.1/5.0 **Total Reviews:** 5 ## About PipelinePRO The Ultimate "All-IN-ONE" Sales Pipeline Management & Marketing Automation Platform That Makes ALL Others Obsolete. And We Can Prove It! ## PipelinePRO Reviews ### 1. Poor version of HighLevel **Rating:** 0.0/5.0 stars **Reviewed by:** Mark R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about PipelinePRO?** I like the actual software that PLP resells. I've used it for many years and have found it to be an excellent marketing CRM **What do you dislike about PipelinePRO?** PLP locks down different features which makes certain activities diffcult to work with. The support responses are too long for the type of work I am doing. The main support person seems to be a go between for customers and actual High Level support. Everything takes way longer than it should. **What problems is PipelinePRO solving and how is that benefiting you?** Pipeline is the problem. The software is great for managing marketing activities when PLP is not getting in the way. ### 2. Everything A Business Needs in Software, Poor Customer Service **Rating:** 1.0/5.0 stars **Reviewed by:** Cameron A B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2023 **What do you like best about PipelinePRO?** It is the comprehensive software on the market that's easy to use, cost effective, reduces expenses while increasing profits with centralized accessibility for all team members and employees based upon their roles. While the software is great, the customer service is poor. On two different occasions an inquiry was not responded to by living support representative after four days, nor the second to the same. When escalated to owner, the owner inquired of employees, the employees then responded, and reported to owner that they responded, owner expressed dissatisfaction with me for accusing his employees of not responding, and after second inquiry going unanswered I stopped using this software and joined Groove CM. I'm grateful for this experience with PipelinePRO and it leading me to GROOVE. I don't have any monthly payments because I paid one Lifetime payment, that's equivalent to 3-5years of monthly payments to this software. The difference between capabilities, quality, results, community and customer support is equivalent of comparing a walnut to a watermelon in size or nutritional value. This move was the best thing that happened to me. **What do you dislike about PipelinePRO?** Ease of use and everything a business, entrepreneur and sole proprietor needs to run a business, like big businesses do. CRM, social media, memberships, automation, email marketing and more. The customer service(see above). **What problems is PipelinePRO solving and how is that benefiting you?** Reduces the number of software providers, expenses, time, provides segmentation, and provides automation through tags/triggers. - [View PipelinePRO pricing details and edition comparison](https://www.g2.com/products/pipelinepro/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A53%3A32+-0500&secure%5Bsession_id%5D=7397c9c6-693c-482d-bef9-e2f764b4f9a1&secure%5Btoken%5D=273616cef6a0862992379a0ea0af0bbeb645b6c9bffe4f478c250a40d71a054c&format=llm_user) ## PipelinePRO Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top PipelinePRO Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews)