# Top 10 Pega Sales Automation Alternatives & Competitors **Average Rating:** 4.1/5 **Total Number of Reviews:** 13 Looking for alternatives or competitors to Pega Sales Automation? Other important factors to consider when researching alternatives to Pega Sales Automation include training and features. The best overall Pega Sales Automation alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Pega Sales Automation are Dynamics 365 Sales, Zoho CRM, Creatio, and Freshsales. Pega Sales Automation alternatives can be found in [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) but may also be in [CRM Software](https://www.g2.com/categories/crm) or [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms). ## Best Paid & Free Alternatives to Pega Sales Automation - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) - [Terret.ai](https://www.g2.com/products/terret-ai/reviews) ## Top 10 Alternatives to Pega Sales Automation Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Pega Sales Automation stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Financial Services, and Telecommunications, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,864 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Pega Sales Automation, Agentforce Sales (formerly Salesforce Sales Cloud) is: - More usable - Better at support - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pega-sales-automation) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Dynamics 365 Sales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Creatio](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshsales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs monday CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-monday-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs SAP Sales Cloud](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Sugar Sell](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sugar-sell) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Terret.ai](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-terret-ai) ### 2. [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) By Microsoft **Average Rating:** 3.8/5 **Total Reviews:** 1,622 Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises. Reviewers say compared to Pega Sales Automation, Dynamics 365 Sales is: - Better at support - More usable - Better at meeting requirements Categories in common with Pega Sales Automation: [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pega-sales-automation) **Compare Dynamics 365 Sales with other alternatives:** - [Dynamics 365 Sales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Zoho CRM](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Dynamics 365 Sales vs Creatio](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Freshsales](https://www.g2.com/compare/dynamics-365-sales-vs-freshsales) - [Dynamics 365 Sales vs HubSpot Sales Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [Dynamics 365 Sales vs monday CRM](https://www.g2.com/compare/dynamics-365-sales-vs-monday-crm) - [Dynamics 365 Sales vs SAP Sales Cloud](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [Dynamics 365 Sales vs Sugar Sell](https://www.g2.com/compare/dynamics-365-sales-vs-sugar-sell) - [Dynamics 365 Sales vs Terret.ai](https://www.g2.com/compare/dynamics-365-sales-vs-terret-ai) ### 3. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,944 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Pega Sales Automation, Zoho CRM is: - More usable - Better at support - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Zoho CRM](https://www.g2.com/compare/pega-sales-automation-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Zoho CRM vs Creatio](https://www.g2.com/compare/creatio-vs-zoho-crm) - [Zoho CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs monday CRM](https://www.g2.com/compare/zoho-crm-vs-monday-crm) - [Zoho CRM vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-zoho-crm) - [Zoho CRM vs Sugar Sell](https://www.g2.com/compare/sugar-sell-vs-zoho-crm) - [Zoho CRM vs Terret.ai](https://www.g2.com/compare/terret-ai-vs-zoho-crm) ### 4. [Creatio](https://www.g2.com/products/creatio/reviews) By Creatio **Average Rating:** 4.6/5 **Total Reviews:** 359 One platform to automate industry workflows and CRM with no-code. Reviewers say compared to Pega Sales Automation, Creatio is: - Better at support - More usable - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Creatio](https://www.g2.com/compare/creatio-vs-pega-sales-automation) **Compare Creatio with other alternatives:** - [Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) - [Creatio vs Dynamics 365 Sales](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) - [Creatio vs Zoho CRM](https://www.g2.com/compare/creatio-vs-zoho-crm) - [Creatio vs Freshsales](https://www.g2.com/compare/creatio-vs-freshsales) - [Creatio vs HubSpot Sales Hub](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) - [Creatio vs monday CRM](https://www.g2.com/compare/creatio-vs-monday-crm) - [Creatio vs SAP Sales Cloud](https://www.g2.com/compare/creatio-vs-sap-sap-sales-cloud) - [Creatio vs Sugar Sell](https://www.g2.com/compare/creatio-vs-sugar-sell) - [Creatio vs Terret.ai](https://www.g2.com/compare/creatio-vs-terret-ai) ### 5. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,235 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Pega Sales Automation, Freshsales is: - More usable - Better at support - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Freshsales](https://www.g2.com/compare/freshsales-vs-pega-sales-automation) **Compare Freshsales with other alternatives:** - [Freshsales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Freshsales vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-freshsales) - [Freshsales vs Zoho CRM](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Freshsales vs Creatio](https://www.g2.com/compare/creatio-vs-freshsales) - [Freshsales vs HubSpot Sales Hub](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [Freshsales vs monday CRM](https://www.g2.com/compare/freshsales-vs-monday-crm) - [Freshsales vs SAP Sales Cloud](https://www.g2.com/compare/freshsales-vs-sap-sap-sales-cloud) - [Freshsales vs Sugar Sell](https://www.g2.com/compare/freshsales-vs-sugar-sell) - [Freshsales vs Terret.ai](https://www.g2.com/compare/freshsales-vs-terret-ai) ### 6. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,885 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Pega Sales Automation, HubSpot Sales Hub is: - More usable - Better at support - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pega-sales-automation) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Creatio](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Freshsales](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs monday CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-monday-crm) - [HubSpot Sales Hub vs SAP Sales Cloud](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [HubSpot Sales Hub vs Sugar Sell](https://www.g2.com/compare/hubspot-sales-hub-vs-sugar-sell) - [HubSpot Sales Hub vs Terret.ai](https://www.g2.com/compare/hubspot-sales-hub-vs-terret-ai) ### 7. [monday CRM](https://www.g2.com/products/monday-crm/reviews) By monday.com **Average Rating:** 4.5/5 **Total Reviews:** 1,392 monday CRM is a dedicated sales platform that enables business owners, sales teams, and RevOps to manage the entire sales cycle from pre- to post-sales — managing all customer data in one centralized place. Capture leads, manage contact communication, automate manual processes, and track every deal status so that no opportunity slips through the cracks. Then, analyze sales processes using real-time data in customizable dashboards. Once a deal is won, all post-sales activities can be managed directly from monday sales CRM. This connects all company stakeholders, like finance, legal, and account managers to all relevant information, to ensure smooth billing, contracting, onboarding, and more. Find these key CRM features available on monday sales CRM: - Mass emails & HTML editor - Shared email inboxes - AI email generator - Funnel chart - Leaderboard - Mobile CRM experience - Deal stages monday sales CRM integrates with most sales apps and tools to ensure work is done as efficiently as possible. Reviewers say compared to Pega Sales Automation, monday CRM is: - More usable - Better at support - Better at meeting requirements Categories in common with Pega Sales Automation: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs monday CRM](https://www.g2.com/compare/pega-sales-automation-vs-monday-crm) **Compare monday CRM with other alternatives:** - [monday CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-monday-crm) - [monday CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-monday-crm) - [monday CRM vs Zoho CRM](https://www.g2.com/compare/zoho-crm-vs-monday-crm) - [monday CRM vs Creatio](https://www.g2.com/compare/creatio-vs-monday-crm) - [monday CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-monday-crm) - [monday CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-monday-crm) - [monday CRM vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-monday-crm) - [monday CRM vs Sugar Sell](https://www.g2.com/compare/sugar-sell-vs-monday-crm) - [monday CRM vs Terret.ai](https://www.g2.com/compare/terret-ai-vs-monday-crm) ### 8. [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) By SAP **Average Rating:** 4.2/5 **Total Reviews:** 1,002 SAP CRM can help you better engage with your customers in person, online, or via a mobile. Leverage true 360 customer insight – from interaction history to social media sentiments Reviewers say compared to Pega Sales Automation, SAP Sales Cloud is: - Better at support - More usable - Better at meeting requirements Categories in common with Pega Sales Automation: [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs SAP Sales Cloud](https://www.g2.com/compare/pega-sales-automation-vs-sap-sap-sales-cloud) **Compare SAP Sales Cloud with other alternatives:** - [SAP Sales Cloud vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Zoho CRM](https://www.g2.com/compare/sap-sap-sales-cloud-vs-zoho-crm) - [SAP Sales Cloud vs Creatio](https://www.g2.com/compare/creatio-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Freshsales](https://www.g2.com/compare/freshsales-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs monday CRM](https://www.g2.com/compare/sap-sap-sales-cloud-vs-monday-crm) - [SAP Sales Cloud vs Sugar Sell](https://www.g2.com/compare/sap-sap-sales-cloud-vs-sugar-sell) - [SAP Sales Cloud vs Terret.ai](https://www.g2.com/compare/sap-sap-sales-cloud-vs-terret-ai) ### 9. [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) By SugarAI **Average Rating:** 3.8/5 **Total Reviews:** 776 Sugar Sell gives B2B sales teams the tools they need to manage complex accounts, long sales cycles, and repeat business. Reps use personalized dashboards to track deals, manage customer interactions, and get clear recommendations for their next best steps. Sales leaders gain real-time insights into pipeline health and team performance, helping them forecast accurately and drive consistent results. With no-code configurations, Sugar Sell adapts to your unique sales processes. It integrates seamlessly with email, calendar, and ERP systems, giving sales teams the information they need to build stronger customer relationships. Reviewers say compared to Pega Sales Automation, Sugar Sell is: - More usable - Better at support Categories in common with Pega Sales Automation: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pega Sales Automation vs Sugar Sell](https://www.g2.com/compare/pega-sales-automation-vs-sugar-sell) **Compare Sugar Sell with other alternatives:** - [Sugar Sell vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sugar-sell) - [Sugar Sell vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-sugar-sell) - [Sugar Sell vs Zoho CRM](https://www.g2.com/compare/sugar-sell-vs-zoho-crm) - [Sugar Sell vs Creatio](https://www.g2.com/compare/creatio-vs-sugar-sell) - [Sugar Sell vs Freshsales](https://www.g2.com/compare/freshsales-vs-sugar-sell) - [Sugar Sell vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sugar-sell) - [Sugar Sell vs monday CRM](https://www.g2.com/compare/sugar-sell-vs-monday-crm) - [Sugar Sell vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-sugar-sell) - [Sugar Sell vs Terret.ai](https://www.g2.com/compare/sugar-sell-vs-terret-ai) ### 10. [Terret.ai](https://www.g2.com/products/terret-ai/reviews) By Terret **Average Rating:** 4.4/5 **Total Reviews:** 615 Terret.ai Virtual Revenue Fleet triples the productivity of your revenue teams. Rely on AI agents to offload 80% of the tactical activities associated with pipeline generation, deal execution, renewal, and expansion. Count on predictive AI to call the right number early in the quarter so you can allocate resources to achieve your target. Translate call conversations into higher win rates, faster sales cycles, and larger deals. Reviewers say compared to Pega Sales Automation, Terret.ai is: - Better at support - More usable - Better at meeting requirements Categories in common with Pega Sales Automation: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Pega Sales Automation vs Terret.ai](https://www.g2.com/compare/pega-sales-automation-vs-terret-ai) **Compare Terret.ai with other alternatives:** - [Terret.ai vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-terret-ai) - [Terret.ai vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-terret-ai) - [Terret.ai vs Zoho CRM](https://www.g2.com/compare/terret-ai-vs-zoho-crm) - [Terret.ai vs Creatio](https://www.g2.com/compare/creatio-vs-terret-ai) - [Terret.ai vs Freshsales](https://www.g2.com/compare/freshsales-vs-terret-ai) - [Terret.ai vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-terret-ai) - [Terret.ai vs monday CRM](https://www.g2.com/compare/terret-ai-vs-monday-crm) - [Terret.ai vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-terret-ai) - [Terret.ai vs Sugar Sell](https://www.g2.com/compare/sugar-sell-vs-terret-ai) --- ## Pega Sales Automation Alternatives FAQs ### How does Pega Sales Automation compare to Agentforce Sales? According to G2 data, [Pega Sales Automation](https://www.g2.com/products/pega-sales-automation/reviews) has an average rating of 4.1/5 from 13 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) holds a higher average rating of 4.4/5 based on 25,825 reviews. Agentforce Sales outperforms Pega Sales Automation across key reviewer-rated dimensions, including Better at Meeting Requirements (8.8 vs 8.0), More Usable (8.2 vs 7.2), Better at Support (8.1 vs 7.2), Easier to Set Up (7.8 vs no score for Pega), Easier to Administer (7.9 vs no score for Pega), and Easier to Do Business With (8.4 vs no score for Pega), demonstrating a consistent 0.6 to 1.2-point advantage. User sentiment further highlights Agentforce Sales' strengths with 3,167 mentions of features, 2,065 mentions of ease of use, and 1,174 mentions of lead management, compared to Pega Sales Automation's fewer mentions emphasizing features and process management. Agentforce Sales is praised for its AI-driven automation, extensive integrations (including Salesforce ecosystem), customizable dashboards, and pipeline visibility. Overall, [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) offers a more comprehensive, scalable, and user-supported solution with stronger AI and automation capabilities, while [Pega Sales Automation](https://www.g2.com/products/pega-sales-automation/reviews) provides simpler automation with less extensive features and lower review volume. ### What are the best alternatives to Pega Sales Automation? According to G2, the best alternatives to Pega Sales Automation in the Sales Analytics category are [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) with a 4.4/5 rating from 25,825 reviews, [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) rated 3.8/5 from 1,620 reviews, [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) with a 4.1/5 rating from 2,929 reviews, and [Freshsales](https://www.g2.com/products/freshsales/reviews) rated 4.5/5 from 1,233 reviews. These alternatives outperform Pega Sales Automation (4.1/5 from 13 reviews) in areas such as support, meeting requirements, and usability. ### Which Sales Analytics tools do reviewers recommend instead of Pega Sales Automation? Reviewers highly recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI-driven automation, seamless integration with Salesforce ecosystem, and strong pipeline visibility, which significantly improve sales productivity and forecasting. [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) is favored for its deep integration with Microsoft tools like Outlook, Teams, and Excel, AI-powered insights, and customizable workflows that streamline complex sales processes. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) is praised for its user-friendly interface, affordability, extensive customization, and automation features that enhance lead management and sales pipeline visibility. [Freshsales](https://www.g2.com/products/freshsales/reviews) is recommended for its intuitive UI, built-in AI (Freddy AI) for lead scoring and workflow automation, integrated communication tools, and strong reporting capabilities that simplify sales management and improve efficiency. ### Why do users choose Agentforce Sales over Pega Sales Automation? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over [Pega Sales Automation](https://www.g2.com/products/pega-sales-automation/reviews) primarily for its superior feature set and usability. With 3,167 mentions of features and 2,065 mentions of ease of use, Agentforce Sales is recognized for its powerful AI-driven automation that reduces manual CRM work, improves lead prioritization, and enhances pipeline visibility. Its seamless integration with the Salesforce ecosystem and other tools like Slack, Gmail, and Jira further supports efficient sales workflows. Agentforce Sales also offers extensive customization and scalability, making it suitable for complex sales processes and larger teams. Users appreciate its real-time reporting, forecasting, and AI-powered insights that help prioritize high-value opportunities and automate repetitive tasks, saving several hours per week per sales representative. The platform’s modern, customizable interface and strong support resources contribute to better onboarding and ongoing user assistance. Despite a steeper learning curve and higher pricing, users find the ROI favorable due to improved sales productivity and pipeline management. The consumption-based pricing model and advanced AI capabilities provide a scalable solution that adapts to evolving business needs. 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