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Paymode Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy payment process with Paymode, simplifying invoicing and integrating seamless electronic payments. (5 mentions)
Users praise the automation features of Paymode, simplifying processes and enhancing efficiency in electronic payments. (3 mentions)
Users value the flexibility of Paymode, allowing custom setups and multiple payment options for seamless workflows. (3 mentions)
Users value the time-saving benefits of Paymode, significantly reducing processing times and enhancing efficiency. (3 mentions)
Users love the ease of use of Paymode, appreciating its simple workflows and multiple payment options. (2 mentions)
Users experience frequent connectivity issues, leading to login problems that compromise reliability and create frustration. (2 mentions)
Users express frustration with refund times and vendor deactivation issues, impacting overall satisfaction and efficiency. (2 mentions)
Users find the categorization issues frustrating, leading to overwhelming data and time-consuming reporting challenges. (1 mentions)
Users find reporting complicated with overwhelming data and filters that often reset, leading to increased time spent. (1 mentions)
Users express concerns over excessive fees associated with Paymode, particularly for virtual card payments. (1 mentions)
Users find the costly fees for Paymode's premium ACH deter vendors from using the service effectively. (1 mentions)

Top Pros or Advantages of Paymode

1. Easy Payments
Users appreciate the easy payment process with Paymode, simplifying invoicing and integrating seamless electronic payments.
See 5 mentions

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Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Still learning the basics"

What do you like about Paymode?

Our department’s current system involves using Nexus in cutting manual checks in house and stuffing envelopes, so what’s not to like about integrating

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Corporate Accounting Manager"

What do you like about Paymode?

Easy invoice payment process for our company

2. Automation
Users praise the automation features of Paymode, simplifying processes and enhancing efficiency in electronic payments.
See 3 mentions

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Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Fairly new to the software. About 1 year of experience."

What do you like about Paymode?

The automation is great. I like that it seems to continuously evolve. Invoices being uploaded automatically is a plus as well.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Still learning the basics"

What do you like about Paymode?

Our department’s current system involves using Nexus in cutting manual checks in house and stuffing envelopes, so what’s not to like about integrating

3. Flexibility
Users value the flexibility of Paymode, allowing custom setups and multiple payment options for seamless workflows.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Fairly new to the software. About 1 year of experience."

What do you like about Paymode?

The automation is great. I like that it seems to continuously evolve. Invoices being uploaded automatically is a plus as well.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Not just invoice routing"

What do you like about Paymode?

I really like the ability to set up different routings for each property in different ways.

4. Time-saving
Users value the time-saving benefits of Paymode, significantly reducing processing times and enhancing efficiency.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Still learning the basics"

What do you like about Paymode?

Our department’s current system involves using Nexus in cutting manual checks in house and stuffing envelopes, so what’s not to like about integrating

JF

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Great to see the Bottomline team in one place and network with other Real estate companies"

What do you like about Paymode?

Reducing checks, streaming process, saves overhead costs

5. Ease of Use
Users love the ease of use of Paymode, appreciating its simple workflows and multiple payment options.
See 2 mentions

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KF

Kathy F.

Enterprise (> 1000 emp.)

3.0/5

"Paymode is a good tool it is the vendor campaigning that is painful"

What do you like about Paymode?

Payment detail and remittance detail. I like seeing payment files and ease of exceptions

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great business partner / product"

What do you like about Paymode?

Approving and Paying invoices are a necessary evil for every company. Paymode makes it "easy". Multiple ways to get invoices into the system. Easy w

Top Cons or Disadvantages of Paymode

1. Connectivity Issues
Users experience frequent connectivity issues, leading to login problems that compromise reliability and create frustration.
See 2 mentions

See Related User Reviews

JF

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Great to see the Bottomline team in one place and network with other Real estate companies"

What do you dislike about Paymode?

Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Paymode; Automated And Secure Payment Network, but Some Misses Too"

What do you dislike about Paymode?

Paymode has high fees when receiving or processing some payments for instance the virtual card payments Often, we face login friction which sometim

2. Vendor Management
Users express frustration with refund times and vendor deactivation issues, impacting overall satisfaction and efficiency.
See 2 mentions

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JF

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Great to see the Bottomline team in one place and network with other Real estate companies"

What do you dislike about Paymode?

Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Corporate Accounting Manager"

What do you dislike about Paymode?

Refund times. And the fact that when a vendor is deactivated it doesn’t transfer to RealPage

3. Categorization Issues
Users find the categorization issues frustrating, leading to overwhelming data and time-consuming reporting challenges.
See 1 mentions

See Related User Reviews

KF

Kathy F.

Enterprise (> 1000 emp.)

3.0/5

"Paymode is a good tool it is the vendor campaigning that is painful"

What do you dislike about Paymode?

Admin function is painful and the amount of data is overwhelming. I need to spend more time in reporting. The fatter the filters do not stay put!

4. Complicated Reporting
Users find reporting complicated with overwhelming data and filters that often reset, leading to increased time spent.
See 1 mentions

See Related User Reviews

KF

Kathy F.

Enterprise (> 1000 emp.)

3.0/5

"Paymode is a good tool it is the vendor campaigning that is painful"

What do you dislike about Paymode?

Admin function is painful and the amount of data is overwhelming. I need to spend more time in reporting. The fatter the filters do not stay put!

5. Excessive Fees
Users express concerns over excessive fees associated with Paymode, particularly for virtual card payments.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Paymode; Automated And Secure Payment Network, but Some Misses Too"

What do you dislike about Paymode?

Paymode has high fees when receiving or processing some payments for instance the virtual card payments Often, we face login friction which sometim

6. Expensive
Users find the costly fees for Paymode's premium ACH deter vendors from using the service effectively.
See 1 mentions

See Related User Reviews

JF

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Great to see the Bottomline team in one place and network with other Real estate companies"

What do you dislike about Paymode?

Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach

Paymode Reviews (287)

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Reviews

Paymode Reviews (287)

View 2 Video Reviews
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287 reviews
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Mohammed T.
MT
Process Lead Occupier Solutions
Real Estate
Mid-Market (51-1000 emp.)
"Streamlined, Secure Payments with Powerful Automation"
What do you like best about Paymode?

The best thing about Paymode is its ability to streamline payments securely while reducing fraud risk. It combines speed, automation, and strong compliance features, making it a powerful tool for businesses managing accounts payable and receivable.

Fast, secure payments: Paymode enables ACH and virtual card transactions, helping businesses get paid quicker than traditional checks.

Fraud prevention: With over $425 billion processed and no fraud incidents in two years, it offers strong protection.

Automation: Electronic invoicing and payment automation reduce manual work and errors.

Integration: Seamlessly connects with existing financial systems, making adoption easier.

Electronic remittance: Provides detailed remittance data in preferred formats, improving reconciliation and reporting.

User-friendly interface: Designed for ease of use, so finance teams can adapt quickly.

Regulatory compliance: Built-in compliance tools help businesses meet tax and payment regulations. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The main dislikes about Paymode are its complexity in setup, occasional cumbersome security requirements, and limited flexibility compared to newer competitors.

Complex setup process: Some businesses find onboarding and initial configuration more time-consuming than expected.

Cumbersome security steps: Frequent password changes and strict login requirements can feel inconvenient, even though they enhance safety.

Limited customization: While Paymode offers automation, users note fewer options for tailoring workflows compared to platforms like Tipalti or Yooz.

Integration challenges: Certain ERP or accounting systems may require extra effort to sync smoothly with Paymode.

Customer support delays: A few reviewers mention slower response times when troubleshooting issues.

Pricing transparency: Costs are often customized, which makes it harder for smaller businesses to predict expenses Review collected by and hosted on G2.com.

John Anthony H.
JH
Purchasing Manager
"Simple Vendor Payments with Versatility"
What do you like best about Paymode?

I like Paymode because it offers simplicity and ease of use for my vendors, which is crucial for seamless business operations. Its low fees are particularly attractive, as they make it enticing for vendors to join and become part of the Paymode community. The availability of a fee-less program further enhances its appeal by providing a basic level of service without additional costs, offering both my vendors and me versatility in managing payment receipts and processes. Additionally, Paymode's versatile payment system stands out as it provides my company options on how payments are sent, including the ability to pay vendors through EFT without incurring costly ACH fees. This flexibility in payment methods is invaluable for accommodating different vendor needs and preferences, and it enhances overall financial management efficiency. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I find the communication aspect when adding new vendors on Paymode problematic. It shouldn't be as challenging as it currently is, which could complicate or delay the process of onboarding vendors efficiently. Review collected by and hosted on G2.com.

"Excited for Paymode's Potential Over Nexus"
What do you like best about Paymode?

I appreciate how Paymode facilitates real-time connections with vendors, making it easier to receive timely invoice updates and allowing vendors to track the processing of checks and ACH payments. I am particularly excited about the prospect of eliminating the issues we currently face with Nexus, especially in terms of approvals. The ability to receive real-time updates on vendors, such as address changes or where checks need to be mailed, is something I look forward to. Additionally, I expect that approval processes will flow more quickly and effectively through queues, streamlining operations significantly. The initial setup with Paymode was pretty easy, which is quite commendable as it ensures a smooth transition from Nexus Payables. Furthermore, the anticipation of improved efficiency and effectiveness, based on its performance and feedback I've heard thus far, contributes to my enthusiasm for starting with Paymode. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Nothing noted as of right now. Review collected by and hosted on G2.com.

Matthew C.
MC
"Streamlined Invoice Management with Customizable Interface"
What do you like best about Paymode?

I appreciate how Paymode allows us to manage our data with accounting, particularly in tracking payments and facilitating easy and accurate payments to vendors. The platform's interface is another aspect I love; it's highly customizable, enabling me to highlight the details that are most important to my accounting needs. This level of customization provides the quick and easy access necessary for ensuring payment processes are accurate and successful. Additionally, the initial setup of Paymode was impressively smooth, which I found quite appealing. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I find looking at the DPA Number a bit confusing because it doesn't clearly show which property it is associated with. This makes it challenging to ensure payments are tracked correctly in reports. Adding the property code right after the DPA Number or in another column could improve clarity. Review collected by and hosted on G2.com.

maggie M.
MM
Accountant
Mid-Market (51-1000 emp.)
"Effortless Vendor Payments, Seamless Setup"
What do you like best about Paymode?

I really like how the module is set up in Paymode, particularly appreciating the organization setup which streamlines the process for paying vendors and approving invoices. The seamless setup makes it easy to manage these tasks efficiently. Furthermore, setting up vendors and verifying invoices is made straightforward with Paymode, removing complexity from these necessary tasks. The initial installation of Paymode was also notably smooth and simple, which made it easy for our company to integrate and start utilizing this tool without hiccups. These aspects collectively contribute to a very high likelihood of me recommending Paymode to others, clearly reflecting a satisfaction score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I would like Paymode to have a better color contrast. The current color scheme could be improved to enhance visibility and ease of use. Review collected by and hosted on G2.com.

"Effortless Payments, Maximize Free Time"
What do you like best about Paymode?

I love how Paymode simplifies my rental payments, making them easy and seamless, eliminating any worries about missed payments or timing. I really appreciate its ease of access, simplicity, user-friendliness, and overall convenience. The software effectively reduces the time I spend on monthly payments since I no longer need to write checks or visit the bank; it's all automatic, which allows me to focus on other important tasks. Moreover, the initial setup of Paymode was extremely easy, seamless, and quick, enhancing its appeal and making it a standout choice for managing payments efficiently. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I don’t have any dislikes. Review collected by and hosted on G2.com.

"Transparent and Easy to Work, but Virtual Card Issues"
What do you like best about Paymode?

I find Paymode incredibly useful for its transparency, which allows me to easily keep track of processes and transactions. Its user-friendly interface makes it easy to work with, letting me focus on tasks efficiently without needing to worry about unnecessary complications. The setup process was straightforward and simple, which reduced downtime and allowed me to integrate Paymode into my workflow seamlessly. Additionally, I greatly appreciate the ability to conduct remote check runs, which offers me the flexibility to manage my financial tasks from anywhere. Overall, Paymode provides an intuitive and efficient platform that enhances my work experience significantly. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Virtual card payments get automatically declined. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"User-Friendly Interface, But Transition and Support Need Improvement"
What do you like best about Paymode?

Its user interface is easy to navigate and the integration between Paymode and Nexus seems to work well. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The transition from NexusConnect to Paymode was poorly rolled out causing an uptick is customer issues and frustration from poor customer service response quality and time. Paymode will also deactivate payer connections with no warning, nor does it give us, the client, a rejection reason. We only know that this occurs when a vendor reaches out asking us why we rejected them. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Paymode Review"
What do you like best about Paymode?

What I like best about Paymode is being able to easily look up payments and their details. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There isn't anything I dislike about Paymode. Review collected by and hosted on G2.com.

Mylah M.
MM
Manager, Cash Application
Enterprise (> 1000 emp.)
"Seamless ACH Integration with Zero Downsides"
What do you like best about Paymode?

Paymode provides ACH deposit with CTX information that feeds seamlessly into our automation tool. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

We have not experienced any downsides at this point. Review collected by and hosted on G2.com.

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