---
title: Paymode Reviews
meta_title: 'Paymode Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 348 reviews by the users' company size, role or industry
  to find out how Paymode works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 348
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Paymode Reviews
**Vendor:** Bottomline   
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 348
## About Paymode
Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you&#39;re not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection.



## Paymode Pros & Cons
**What users like:**

- Users appreciate the **simplicity and ease of use** of Paymode, making business transactions seamless and efficient. (12 reviews)
- Users value the **easy payment process** offered by Paymode, streamlining transactions for efficient business operations. (11 reviews)
- Users value the **easy setup** of Paymode, finding it seamless and quick for managing payments effectively. (7 reviews)
- Users value the **efficiency** of Paymode, enhancing financial management and streamlining vendor payment processes seamlessly. (7 reviews)
- Users love how Paymode&#39;s **automation simplifies rental payments** , making the process seamless and worry-free. (5 reviews)
- Users value the **flexibility** of Paymode, enjoying customizable routings and diverse payment options tailored to their needs. (5 reviews)
- User Interface (5 reviews)
- Detailed Information (4 reviews)
- Integrations (4 reviews)
- Simple (4 reviews)

**What users dislike:**

- Users often experience **delays** in customer service responses, complicating problem resolution and leading to frustration. (4 reviews)
- Users face **payment issues** with Paymode, including delays and difficulties in vendor verification and support resolution. (4 reviews)
- Users find **vendor management slow and frustrating** , citing issues with ACH, support tiers, and information accessibility. (4 reviews)
- Users highlight **excessive fees** with Paymode that significantly impact larger transactions, causing concerns about overall costs. (3 reviews)
- Users face **poor customer support** with Paymode, struggling with slow responses and unresolved issues impacting their transactions. (3 reviews)
- Users find Paymode&#39;s **complex setup and cumbersome security requirements** to be frustrating and time-consuming. (2 reviews)
- Users find **reporting complicated** , requiring more time and effort due to overwhelming data and ineffective filters. (2 reviews)
- Users experience **connectivity issues** , facing login friction that impacts reliability and complicates payment processing. (2 reviews)
- Users find the **design improvements** of Paymode lacking, making it difficult to track payments and enhance visibility. (2 reviews)
- Users find the **costly fees** for Paymode&#39;s premium ACH deter vendors from using the service effectively. (2 reviews)

## Paymode Reviews
  ### 1. My customers force me to pay to get paid

**Rating:** 1.5/5.0 stars

**Reviewed by:** Adam R. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Paymode?**

There is certainly a convenience factor to being paid via Paymode-x. The dashboard layout and reporting functions are clean, simple, and helpful for an overall view.

**What do you dislike about Paymode?**

Some of our customers use Paymode-X to process their payments, which then results in us having to pay a fee simply to receive funds via ACH. There is no way around the fee and it makes us far less likely to do business with customers who use Paymode-X as their payment processor.

**What problems is Paymode solving and how is that benefiting you?**

Paymode-X is only used by our company to receive payments from customers who utilize it for their A/R processing. I would never use it if at all possible as the fees are outrageous.

  ### 2. Not very customer friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** stephen s. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Paymode?**

nothing, it is hard to use and not very friendly

**What do you dislike about Paymode?**

hard to enter, hard to find remittance, hard to print a copy

**What problems is Paymode solving and how is that benefiting you?**

All i use it for is to get remittances from my customers to see what invoices they paid for. they arent helping me at all.

  ### 3. Forced to use by vendor

**Rating:** 1.5/5.0 stars

**Reviewed by:** Lee M. | Retail store owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Paymode?**

It's fine. Not sure I really see an advantage vs standard email ACH notifications

**What do you dislike about Paymode?**

Having to log into yet another site. Getting the info via email is easier

**What problems is Paymode solving and how is that benefiting you?**

It did not help me at all. Just added additional steps to process a payment on account t

**Official Response from Paul McMeekin:**

> Hi - First, thanks for being a member of our network.  We do offer remittance data by email. Are you open to learning more?


## Paymode Discussions
  - [Is Paymode-X safe?](https://www.g2.com/discussions/is-paymode-x-safe) - 2 comments
  - [Who uses Paymode-X?](https://www.g2.com/discussions/who-uses-paymode-x) - 1 comment
  - [What is Paymode-X premium?](https://www.g2.com/discussions/what-is-paymode-x-premium) - 1 comment
  - [What does Paymode-X do?](https://www.g2.com/discussions/what-does-paymode-x-do) - 1 comment

- [View Paymode pricing details and edition comparison](https://www.g2.com/products/paymode/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A00%3A08+-0500&secure%5Bsession_id%5D=b4e8a372-4022-484d-b506-1b34f07dab72&secure%5Btoken%5D=c8f55f576a3d0c13e465d9278447bec3e945b2763c0b9c73ab92ebb59d387c3a&format=llm_user)
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## Paymode Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Match Invoices

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- KPIs
- Payment Tracking

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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