# PaperLess Reviews **Vendor:** PaperLess Software **Category:** [Invoice Management Software](https://www.g2.com/categories/invoice-management) **Average Rating:** 3.4/5.0 **Total Reviews:** 7 ## About PaperLess PaperLess – AI-Powered Accounts Payable (AP) Automation Software PaperLess handles accounts payable automation for finance teams that need to move away from manual invoice processing. If your AP team is still typing invoices, chasing approvals via email, or hunting through filing cabinets, PaperLess addresses these bottlenecks directly. We work with organisations running Sage 50, Sage 200, Sage Intacct, Xero, SAP Business One and OrderWise—typically finance departments that have outgrown spreadsheets but need software that integrates with their existing accounting system rather than replacing it. Invoice capture – AI-OCR technology reads invoices automatically, including line-level detail (descriptions, quantities, VAT codes, nominal codes). Your team validates rather than types. Accuracy typically exceeds 95% from day one. Approval workflows – Configure routing rules based on invoice amount, supplier, department or cost centre. Invoices route automatically to the right approver with mobile approval capability. Every approval is logged with complete audit trails. You can hold invoices in the system before posting—useful for month-end accruals whilst maintaining payment controls. Purchase order matching – Automatic 2-way and 3-way matching compares invoices against POs and goods received notes. Clean matches can auto-approve and post. Variances flag for investigation. For organisations using POs properly, this typically enables touchless processing for 80-90% of invoices. PO requisitions – Control spending before orders are placed, not after invoices arrive. Employees submit purchase requests through configurable approval workflows. Approved requisitions convert to purchase orders automatically. Expense management – Employees capture receipts via mobile, submit expense claims automatically, and route for approval. Everything posts directly into your accounting system. Our customers include CFOs, Finance Directors, Finance Managers and AP teams across construction, distribution, manufacturing, professional services and not-for-profit sectors. They implement PaperLess primarily for two reasons: stronger financial controls (systematic approval enforcement, complete audit trails) and operational efficiency (significant reduction in manual processing, faster month-end close). Most organisations are processing invoices automatically within 2 hours of starting implementation. We support both single-entity businesses and multi-entity organisations requiring consolidated visibility with location-specific workflows. ## PaperLess Reviews ### 1. PaperLess has saved us time on Sage 50 invoice processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about PaperLess?** What we like best about PaperLess is its integration with Sage 50 and the time it saves on invoice processing. It has reduced the amount of manual data entry we need to do by automatically recognising key information from invoices, including scanned documents and receipts. It has also helped us cut down on printing and manual filing, as documents are easy to search in PaperLess and can be linked back to Sage transactions. The onboarding and support have also been very good. We had a demo arranged by the next working day, installation was completed within around two weeks, and support replies have been very quick when we have needed help. Kristian, who onboarded us, was knowledgeable and helpful, and we appreciated that he focused on what we actually needed rather than trying to upsell extra add-ons. There are still some limitations, so human input is still needed, but it has definitely reduced admin time and improved efficiency. **What do you dislike about PaperLess?** What we dislike most about PaperLess is that there is still a learning curve, and some parts of the interface could be more intuitive. Because of that, training feels more necessary than it might be with a more straightforward system. The upfront setup and onboarding costs are also quite high, especially when there is no trial period, so it can feel like a risk before you have had the chance to fully test whether it is the right fit for your business. There are also some limitations in what the software can automate, so human input is still needed in certain areas. While it does reduce manual data entry significantly, it is not a completely hands-off solution. We also felt that choosing the monthly subscription first, to reduce risk, meant missing out on the better-value annual joining offer. Overall, the software has been useful for us, but a more user-friendly interface, more flexibility around onboarding, and some form of trial access would make it easier to commit to. **What problems is PaperLess solving and how is that benefiting you?** Before using PaperLess, we were manually inputting around 400 invoices a month into Sage 50, which was taking roughly 10 hours per week from start to finish. PaperLess has helped solve that by automatically capturing key invoice data and linking documents to transactions in Sage, which has reduced the time spent on the process to around 5 hours per week. That has made the accounts process much more efficient and reduced the amount of repetitive manual entry. It has also solved the problem of paper filing and document storage for us. We no longer need to print invoices or maintain a physical filing system, which has saved admin time and made records easier to manage. The main benefit for us is within the finance process rather than across the wider team, as documents are only accessible to the logged-in PaperLess user, but for invoice processing and document retrieval within accounts it has delivered clear day-to-day value. ### 2. AP Process Automation with Seamless Accounting Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Finance controller, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about PaperLess?** AP Processes Automation, Great integration with accounting package. **What do you dislike about PaperLess?** Software is a little pricey and reporting is limited. **What problems is PaperLess solving and how is that benefiting you?** Invoice Approval based on Project. Automatic processing of invoices received by email. ### 3. Aggressive company, complex set up **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2021 **What do you like best about PaperLess?** No idea - we still haven't got it working yet. **What do you dislike about PaperLess?** Very aggressive sales team more concerned about making a sale than happy customers, impatient tech support, complex set up. Need significant IT infrastructure to run. Doesn't like Macs, I could go on and on **What problems is PaperLess solving and how is that benefiting you?** None so far ### 4. Paperless **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about PaperLess?** It's helpful to be less dependent on paper. **What do you dislike about PaperLess?** I don't use it very often and not a lot of people I know are familiar with it. **What problems is PaperLess solving and how is that benefiting you?** It's easier to stay organized and keep otherwise cluttering documents in one place. ### 5. Easy software to handle tiresome accounts **Rating:** 4.0/5.0 stars **Reviewed by:** Sakshie A. | Research assistant, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about PaperLess?** It helps me handle taxes and gather information for filing it. I can access legal documents that are being sent by my lawyers. Store owner manuals which is an online version of account books stored easily. **What do you dislike about PaperLess?** Cropping receipts would reduce the quality of the print of my receipts. It is expensive. The upgrades are only bug fixes. No advanced options included with versions. **Recommendations to others considering PaperLess:** The software can be complicated initially. I would advise using the trial version first before buying expensive software to see if you can work on the software. There is other common paperless software like Quickbooks you can look into. **What problems is PaperLess solving and how is that benefiting you?** Document management is the main problem solved. I can customize and choose fields to populate for every document, that gives me the details I need to look back at. Thus, flexible options with drag and drop. ### 6. PaperLess for accounting **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam P. | Account Manager - Growth (CDO Office), Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about PaperLess?** My team is unable to refer latest notifications and acts passed by the govt in order to make sure TDS rates etc are being rightfully adjusted Users are able to adapt easily to a new platform like PaperLess **What do you dislike about PaperLess?** User Interface can be better, reporting lacks views required Hangs a lot, unable to fetch correct reports every time **Recommendations to others considering PaperLess:** Go for it. **What problems is PaperLess solving and how is that benefiting you?** Personal office accounting problems. Payroll solutioning, TDS deductions. Other benefits include appraisal process assessments and payroll correction and solutioning ### 7. Good for receipt tracking for taxes amd expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2020 **What do you like best about PaperLess?** Ease of use on phone app when logged in to take photos of receipt **What do you dislike about PaperLess?** Login takes too long, it should be SSO login **Recommendations to others considering PaperLess:** none, just track your login somewhere **What problems is PaperLess solving and how is that benefiting you?** Tracking receipts and accessing budget ## PaperLess Discussions - [What is paperless process?](https://www.g2.com/discussions/paperless-what-is-paperless-process) - [What is paperless process?](https://www.g2.com/discussions/what-is-paperless-process) - [What are the advantages and disadvantages of paperless offices?](https://www.g2.com/discussions/what-are-the-advantages-and-disadvantages-of-paperless-offices) - [What is paperless program?](https://www.g2.com/discussions/what-is-paperless-program) - [What is an advantage of a paperless office system?](https://www.g2.com/discussions/what-is-an-advantage-of-a-paperless-office-system) - [View PaperLess pricing details and edition comparison](https://www.g2.com/products/paperless-software-paperless/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A06%3A21+-0500&secure%5Bsession_id%5D=8bff21b5-d961-45ac-8607-f5d7af4510ae&secure%5Btoken%5D=e6d3b9c1a0d3cf7ff8ee06a0cfd65a3fafa2718463dde8455b6db2044e5727b6&format=llm_user) ## PaperLess Integrations - [Orderwise](https://www.g2.com/products/orderwise/reviews) - [Sage 200cloud](https://www.g2.com/products/sage-200cloud/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Business one](https://www.g2.com/products/ikyam-solutions-private-limited-sap-business-one/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## PaperLess Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Digital Invoices **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates **Agentic AI - OCR** - Autonomous Task Execution **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - ERP - Account Sync **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top PaperLess Alternatives - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.4/5.0 (2,074 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,864 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews)