To date, PaceKB has been a great help to reduce our customer support teams workload. This has allowed customers to find the answers independently to our most frequently asked questions (FAQs). Review collected by and hosted on G2.com.
Robust analytics and reporting features are lacking in PaceKB. It would be cool if I could track user engagement metrics on search terms and which articles they most likely viewed. Review collected by and hosted on G2.com.


