OtterText Reviews & Product Details

⭐⭐⭐⭐⭐

From managing waivers and rewards programs to executing text campaigns, they do it all – and they do it exceptionally well. The platform is intuitive, efficient, and has streamlined so many of our processes.

But I have to give a special shout-out to Ben, who is hands down the MOST responsive human I’ve ever worked with. He’s always available, lightning-fast with solutions, and truly goes above and beyond to ensure everything runs smoothly. His innovative ideas and friendly approach make working with him a pleasure every single time.

If you're looking for a company that makes managing your business easier and more effective, Otter is the way to go. Highly recommend!" Review collected by and hosted on G2.com.

The newness of the company was hard at first, but Ben quickly showed that he is ready to adapt and overcome any challenge right along side us! Review collected by and hosted on G2.com.

We have been using OtterText for several months now, and it has been an absolute game-changer for our team. From the very beginning, the ease of implementation was remarkable. The platform was up and running in no time, with minimal disruption to our daily operations. OtterText integrates seamlessly with our existing systems, allowing our staff to get on board quickly without a steep learning curve.

Our team loves how user-friendly it is, and customers find it incredibly easy to interact with as well. The simplicity and efficiency have streamlined our communication, making it smoother than ever.

Otter Technologies consistently impresses us with their dedication to innovation. They are always rolling out new features designed to enhance the customer experience, and it's clear they are driven to help businesses like ours grow. Their customer support is top-notch, always responsive and eager to assist with any questions or needs we may have.

Overall, OtterText has been an outstanding addition to our business, and we look forward to continuing to work with them as they evolve and improve their already excellent platform. Highly recommended! Review collected by and hosted on G2.com.

Shoot Smart has no complaints with OtterText. Review collected by and hosted on G2.com.

Our experience with OtterSMS has been exceptional from the beginning. Ben and his team have consistently gone above and beyond to ensure a seamless onboarding process, especially when transferring our numbers and navigating compliance requirements. Their responsiveness is unparalleled; every question or concern we’ve had has been met with prompt, clear communication and solutions that work. This level of dedication to customer support has not only simplified our transition but also ensured that our communication channels remain reliable and effective for our customers.

As a growing small business, we appreciate how OtterSMS has evolved with us. They’re continually enhancing the platform, introducing features that address the unique needs of small to mid-sized businesses. Ben’s proactive approach and genuine commitment to supporting our growth make OtterSMS a standout partner in the SMS marketing space. We’re excited to see how OtterSMS will continue to support and scale with us in the future. Review collected by and hosted on G2.com.

One minor area for improvement would be the speed of sending MMS to larger contact lists. Review collected by and hosted on G2.com.

The ease of use is probably the best feature. Using text to market to our customer base has proven to be a successful way to increase our traffic and sales. The customer support and quick implementation meant we were off the races in no time at all. Review collected by and hosted on G2.com.

When we started using Otter Text we were pretty gung-ho and lost track of the cost of use. This isn't a reflection on Otter Text as much as it is a make sure you are paying attention to the cost of sending multiple texts per month to make sure you are getting value add for the spend. Review collected by and hosted on G2.com.