Original Shift Reviews & Product Details

Original Shift Overview

What is Original Shift?

As original Salesforce CPQ & Billing employees, we’ve been around the block and have seen the good, bad and the ugly. Leveraging our collective experience in tackling the most difficult use cases can help you deliver success to your teams and company. The Original Shift team was not only one of the first to be certified in Salesforce CPQ but literally wrote the exam. And all of our senior technical resources are certified System and Application Architects.

Original Shift Details
Languages Supported
English
Product Description

Enables Clients to make the necessary shifts to advance their business and realize the value of their Salesforce investment.


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Original Shift
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Original Shift Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We had a flawed implementation of Contracts, Renewals and Amendments in SalesforceCPQ and could not track our renewals accurately or in a timely manner. Hired Original Shift to get us on track. Review collected by and hosted on G2.com.

What do you like best?

The team atmosphere, from sales to scoping to implementation and delivery were the best I have seen. It worked flawlessly and they delivered more than they scoped within time and budget. Review collected by and hosted on G2.com.

What do you dislike?

No downside. We did not experience a single problem Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I highly recommend Original Shift for any issues with Salesforce CPQ utilization Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Our business problem was an inability to accurately track renewals which resulted in loss of revenue and confused customers. We have fixed that problem with Original Shifts help. Review collected by and hosted on G2.com.

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Commercial Engineering (Enterprise Systems) Senior Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We implemented CPQ, and we moved from a very manual process with a lot of exceptions. Our business had grown rapidly and our quoting did not keep up with demand, hence the need for CPQ.

OrginialShift helped us frame up the solution using CPQ by producing an amazing SOW. They were able to deliver on everything we needed and outlined in the SOW. Review collected by and hosted on G2.com.

What do you like best?

They are smart! Especially with implementing a system like CPQ you want to ensure that you work with someone that gets it fast and can give you options on how the solution can be implemented.

The deliver what they promise, alert you to risks in real time and are very delightful to work with. Review collected by and hosted on G2.com.

What do you dislike?

I know this sounds crazy, but I cannot think of a single bad thing to list here. They are an exceptional team and really great at what they do. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

A great partner you can trust! I highly recommend OrginalShift. They know how to get your CPQ done, on time addressing your needs. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We were able to implement the system and as a result bring a large set of manual processes into a well structured system. The were able to guide us through options, build out the solution, demo and work with our change management team to roll this out to our users.

Implementing CPQ is hard. It is especially hard when you have multiple streams of payment and a rapidly growing business. Having a trusted partner is key to delivering this essential capability to your business. That is where OriginalShift comes in. The helped us focus and communicated the outcome by producing an amazing SOW, which demonstrated from day one that they were listening to us and know how to adapt this great tool to fit the needs. Review collected by and hosted on G2.com.

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PC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Original Shift worked with us to Implement CPQ. Review collected by and hosted on G2.com.

What do you like best?

- It is clear that the Original Shift team is very experienced and has deep product knowledge around CPQ and Salesforce. Their experience and expertise really helped shape our internal processes. They were truly consultants that were as interested in helping with our process as they were with the actual implementation.

- The project was well organized and structured with complete transparency. We always knew where the project stood, and things ran on schedule and on budget. Both very important given the scope and complexity of the project.

-The team and people were all fantastic! Everyone was very easy to work. They struck a great balance between challenging some of our processes and thoughts vs being accommodating when needed. It was always clear that they really understood the capabilities of CPQ and also had very creative solutions when something required some customization. One of the best teams I've worked with in a long time! Review collected by and hosted on G2.com.

What do you dislike?

I don't have any dislikes. I have worked with many consultants and complex implementations over the years and this is one of the best teams I've worked with. I can recommend Original Shift with complete confidence and am glad to do so. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Use them. They are one of the best teams I've worked with. Really have deep CPQ and Salesforce expertise. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We needed to increase efficiencies and accuracy around our Quoting process. We have been able to vastly reduce pricing errors while implementing many more controls around the pricing and quotes. The automation of this process has really increased the speed at which we can quote while giving us much more data for detailed reports. Review collected by and hosted on G2.com.

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