Oracle Commerce Features
Merchandising/Marketing (7)
Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience This feature was mentioned in 83 Oracle Commerce reviews.
Product Visualization
Based on 93 Oracle Commerce reviews. Ability to display and manage photos, 3D views, videos etc for each product
Recommendations / Personalization
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 94 Oracle Commerce reviews.
Promotions and Discounts
As reported in 91 Oracle Commerce reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. This feature was mentioned in 85 Oracle Commerce reviews.
Product Reviews
Based on 78 Oracle Commerce reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
SEO
As reported in 83 Oracle Commerce reviews. Provides tools to drive traffic to pages via organic search
Product Catalog (4)
Content Management
Ability to add/update products, product pricing, product information and other content included on eCommerce site. This feature was mentioned in 94 Oracle Commerce reviews.
Product Configuration
Ability to all users select options to configure the product or select product options. For example, color, size, etc. 90 reviewers of Oracle Commerce have provided feedback on this feature.
Product Search and Filtering
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 92 reviewers of Oracle Commerce have provided feedback on this feature.
Intangible Products
Based on 77 Oracle Commerce reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (8)
Checkout Process
Based on 91 Oracle Commerce reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Shipping Options
As reported in 83 Oracle Commerce reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 87 Oracle Commerce reviews.
Payment Processing
As reported in 90 Oracle Commerce reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
Based on 89 Oracle Commerce reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
As reported in 80 Oracle Commerce reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Inventory Management
As reported in 80 Oracle Commerce reviews. Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 76 Oracle Commerce reviews.
Multi-Channel Support (7)
Omnichannel
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. 90 reviewers of Oracle Commerce have provided feedback on this feature.
Mobile
Features that enable customers to easily to shop for products using a mobile device. This feature was mentioned in 82 Oracle Commerce reviews.
Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. 78 reviewers of Oracle Commerce have provided feedback on this feature.
Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 90 Oracle Commerce reviews.
Store Locator
As reported in 75 Oracle Commerce reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
Based on 68 Oracle Commerce reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. 76 reviewers of Oracle Commerce have provided feedback on this feature.
Platform (12)
APIs
Based on 82 Oracle Commerce reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
As reported in 90 Oracle Commerce reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
As reported in 78 Oracle Commerce reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
Based on 95 Oracle Commerce reviews. Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
As reported in 77 Oracle Commerce reviews. Provides standard and ad-hoc reporting ability to meet business requirements
Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks 89 reviewers of Oracle Commerce have provided feedback on this feature.
Multi-Site Management
Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. 81 reviewers of Oracle Commerce have provided feedback on this feature.
Admin Access Rights
As reported in 87 Oracle Commerce reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Based on 81 Oracle Commerce reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
Internationalization
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation 73 reviewers of Oracle Commerce have provided feedback on this feature.
Cross Browser Support
As reported in 86 Oracle Commerce reviews. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 99 Oracle Commerce reviews.
Headless Commerce (5)
Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform 23 reviewers of Oracle Commerce have provided feedback on this feature.
REST APIs
Provide APIs that allow for interaction with RESTful web services 21 reviewers of Oracle Commerce have provided feedback on this feature.
Data Orchestration
Based on 23 Oracle Commerce reviews. Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
As reported in 24 Oracle Commerce reviews. Allows developers to customize the platform using multiple programming languages
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM This feature was mentioned in 24 Oracle Commerce reviews.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.




