--- title: Oracle Commerce Reviews meta_title: 'Oracle Commerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 189 reviews by the users' company size, role or industry to find out how Oracle Commerce works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 189 scale: '5' date_modified: '2026-10-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Oracle Commerce Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

User Insights

Average based on 189 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Oracle Commerce Reviews (189)

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Reviews

Oracle Commerce Reviews (189)

View 1 Video Reviews
4.0
189 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its flexible customization and scalability, which allow businesses to tailor their e-commerce solutions to meet specific needs. The platform's ability to integrate with existing systems and manage large volumes of data enhances its appeal for both B2B and B2C operations. However, many reviews note a steep learning curve and high cost of ownership as common challenges.

Pros & Cons

Generated from real user reviews
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Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Oracle Commerce Review"
3.5/5
What do you like best about Oracle Commerce?

The set up is practical and organized. It's extremely efficient. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Any editing and or adjusting is tedious and time consuming. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Oracle links all my work into one place"
5/5
What do you like best about Oracle Commerce?

I like that Oracle connects all my services in one, email, chat system, and call logs Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I dislike the lag time in between calls and emails Review collected by and hosted on G2.com.

AZ
Albert Z.
Executive manager
Enterprise (> 1000 emp.)
"The best of the best"
5/5
What do you like best about Oracle Commerce?

It is a very streamlined software that allows the best products to be made Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

It can sometimes be slow and frustrating to work with Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great product"
5/5
What do you like best about Oracle Commerce?

Works great for us. We were using a different platform for many years. We switched over in 2018 and was tough to start; but once our staff got used to it, it accomplishes everything quicker and better; even eliminating our needs for another seldomly used program. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

We really haven’t had any major dislikes. Only thing I can say negative is the learning curve for some employees. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Micros System with Oracle"
1/5
What do you like best about Oracle Commerce?

We have been using this tool for many years with minimal computer errors. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

The system is outdated and very slow. Every time we try to make a sale, it can take over 10 seconds to process the transaction. Review collected by and hosted on G2.com.

DL
David L.
Director, IT Systems
Enterprise (> 1000 emp.)
"Oracle Commerce"
4/5
What do you like best about Oracle Commerce?

I like Oracle Commerce for the flexibility it makes available to our company. One of my favorite options is the ability to present a different experience to each of our clients based on their login. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

The product can be a bit cumbersome until you fully understand the various components. Review collected by and hosted on G2.com.

KL
Karen L.
Ms
Small-Business (50 or fewer emp.)
"It's okay"
3/5
What do you like best about Oracle Commerce?

It was really easy to implement and it's simple to use for the most part. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I wish there was more to it in the way of features we could be using. It is also pretty expensive for what it is. Review collected by and hosted on G2.com.

Kenneth N.
KN
Kenneth N.
Call Agent
Retail
Enterprise (> 1000 emp.)
"Good to document calls"
3.5/5
What do you like best about Oracle Commerce?

Oracle is a software that I used to document all my phone calls. It made my job much easier to do because of how simple and direct it is. I also liked how it notifies me when someone updates a request so I can read more into it. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Some things I don’t like about Oracle is how unresponsive it is sometimes. They have shortcuts to close or open a request and sometimes it’s unresponsive. Review collected by and hosted on G2.com.

Madison H.
MH
Madison H.
Emerging Leader - Merchandising
Retail
Enterprise (> 1000 emp.)
"Oracle Retail Review"
3.5/5
What do you like best about Oracle Commerce?

I like how everything you could possibly need in a retail world (i.e. styles, style numbers, colors, etc.) is all organized in the system. It's easy to go in and write orders and make changes to send off. I like how the system is organized like a SQL system and it makes sense on how to get things done once you take the time to learn the system. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I don't like that you have to use another system to enter these in and have them communicate. We have also had issues with items that only need an hour tops to batch that end up needing to batch overnight. To wait for that communication in between systems to happen tends to slow down business when you are trying to work quickly through business when they expect a quick turnaround. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Works well"
4/5
What do you like best about Oracle Commerce?

It works very quickly and easy to navigate. Easy to learn how to use. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Sometimes it downloads real slow and freezes. You really have to keep up with it. Review collected by and hosted on G2.com.

Questions about Oracle Commerce? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 6 months ago

What is Oracle Commerce used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

Average Discount

17%

Oracle Commerce Comparisons
Oracle Commerce Features
Product Visualization
Recommendations / Personalization
Promotions and Discounts
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Payment Processing
Order Management
Omnichannel
Customer Service