Opus makes it extremely easy to create content from scratch or to leverage their integrated AI. The biggest upside for me is how user-friendly it is on the front end. It integrates with our HRIS platform (TriNet)—the integration process was very simple, and now any new hire’s job position and other profile information is automatically added.
We’re a relatively small company but have multiple locations, and the price per user is around $5/month, so it’s definitely affordable compared to other LMS systems. Onboarding was seamless, and as a team of one in Training, I was able to roll it out to the whole company within three weeks of onboarding.
Ongoing support has been great. We have a dedicated customer success rep who does regular check-ins and is readily available to jump on a call to troubleshoot or brainstorm. I use the platform daily, and the back-end experience is also very easy to navigate. I can pull reports and performance insights, and make changes that publish within seconds. New user onboarding only requires a smartphone and a phone number—no logins and no ever-forgotten password.
The intended audience is frontline workers that do not have regular access to a computer or desk and they are able to get training, find out information all with ease from their phone.
The integrated translation available in hundreds of different languages ensures the message and training is delivered in the best way a team member understands.
Their "Ask Opus" AI feature is one of my new favorites as it allows the team to get information on anything that lives on the platform just by asking- no need to scroll the library or wonder which folder that is in.
Whether you have a very large team or a smaller group Opus is an invaluable tool in your tech stack. Review collected by and hosted on G2.com.
There aren’t many downsides. The only thing I sometimes notice is that a few of the translations can be a little off. That said, they’re constantly improving the platform, so it’s not really a big issue. Review collected by and hosted on G2.com.