--- title: OpsRamp Reviews meta_title: 'OpsRamp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how OpsRamp works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 24 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # OpsRamp Reviews **Vendor:** OpsRamp **Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 24 ## About OpsRamp OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution. ## OpsRamp Pros & Cons **What users like:** - Users appreciate the **outstanding customer support** of OpsRamp, ensuring their queries are promptly addressed. (1 reviews) - Users praise the **outstanding customer support** offered by OpsRamp, ensuring assistance with any tool-related queries. (1 reviews) - Users value the **customizability** of OpsRamp, allowing tailored integration with various ITOM and ITSM tools seamlessly. (1 reviews) - Users value the **user-friendly dashboard** of OpsRamp, enhancing ease of discovery and monitoring for infrastructure. (1 reviews) - Users appreciate the **user-friendly interface** of OpsRamp, enabling easy discovery and monitoring without difficulty. (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Monitoring (1 reviews) - Support Communication (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find OpsRamp **expensive** , especially for smaller organizations when compared to alternative solutions. (1 reviews) - Users feel the **high licensing cost** of OpsRamp is particularly burdensome for smaller organizations compared to alternatives. (1 reviews) - Users find that the **pricing may be high for smaller organizations** , especially when compared to other alternatives. (1 reviews) - Users experience **slow performance** in dashboards when retrieving data, especially in larger environments. (1 reviews) ## OpsRamp Discussions - [What is OpsRamp used for?](https://www.g2.com/discussions/what-is-opsramp-used-for) - [View OpsRamp pricing details and edition comparison](https://www.g2.com/products/opsramp/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+18%3A07%3A06+-0500&secure%5Bsession_id%5D=62ebb063-20b3-4f2a-86fb-c5f35c36ed0b&secure%5Btoken%5D=c48c09500585688927e031a69ec9a18bd4a771ee4aca97848f4dca089bdfc1b8&format=llm_user) ## OpsRamp Integrations - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) ## OpsRamp Features **Operations** - Scheduling - Automation - Multi-Cloud Management - Usage Monitoring **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Threat Detection **Cost Optimization** - Spend Forecasting and Optimization - Recommendations - Spend Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Administration** - Reporting - Dashboards and Visualizations - Compliance **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Generative AI** - AI Text Generation - AI Text Summarization **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Cloud Cost Management** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top OpsRamp Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (714 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,233 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (588 reviews)