Ongage Reviews & Product Details

I like Ongage for campaign management, as it provides faster turnaround for sending custom emails to a large number of people. I appreciate Ongage's great customer support and product features, particularly the extensive analytics and automation. The analytics help by providing metrics of the campaign and assist in designing future communications with clients. The automation is valuable as it helps avoid manual work. The initial setup of Ongage was easy, thanks to enough documentation and support. Review collected by and hosted on G2.com.

I think Ongage could improve by providing yearly plans with a discount. Review collected by and hosted on G2.com.

The interface is very intuitive, and as a new user I was able to get the hang of it pretty quickly. I also appreciate the built-in parameters that help prevent accidental large send-outs. Review collected by and hosted on G2.com.

Loading times can be a bit frustrating, especially when I’m creating or launching campaigns. It may be an isolated issue, but it does break the flow sometimes. Review collected by and hosted on G2.com.

I like this platform because of following features:

1. Ongage is easy to use as it omits the error of duplication of contact by simply showing in failed status if some contact is duplicated imported by mistake.

2. Ongage is easy to implement.

3. Great customer support available who resolve the issue quickly if you struct somewhere.

4. I use this platform daily to send automated emails. Review collected by and hosted on G2.com.

The only thing I do not like about this platform is pricing which is way above my budget. But they offered email volume of 1 million so pricing might be justified. Review collected by and hosted on G2.com.

Ongage has been integral to our business for the past three years, especially because of their outstanding customer support team—their patience and responsiveness set them apart from other platforms we’ve used. The feature set is incredibly broad; whether automating campaigns, segmenting audiences, or connecting to any SMTP provider, the platform has all bases covered. The ability to suggest new features and see rapid implementation shows how closely Ongage listens to its users and how quickly their team adapts to real user needs, ensuring the platform remains flexible and future-proof. Review collected by and hosted on G2.com.

Honestly, we haven’t encountered any significant negatives in our usage. Ongage’s reliability, scalability, flexibility, and highly responsive support have consistently exceeded our expectations. Review collected by and hosted on G2.com.

the ultra fast services they provide for marketing. Review collected by and hosted on G2.com.

nothing as such as all our needs are getting fulfilled right on time. Review collected by and hosted on G2.com.

Ease of Use

Customer Support

Frequency of Use Review collected by and hosted on G2.com.

I find that the dashboard lacks advanced segmentation features and a detailed customer dashboard. Review collected by and hosted on G2.com.

UI is intuitive - everything labeled/grouped where I need them to be.

Customizations - emails can be customized easily to suit different projects and demographics/filters

Customer support - response times are quick and solutions provided are relevant. Review collected by and hosted on G2.com.

Loading times - while reports typically have long production times especially when large amounts of data are entered, there's an opportunity to improve here; also, for the email portion, loading times when transitioning from the design page to the segment page can be longer than expected.

Buggy - at times, changes made to the design portion of the email don't take effect after moving to the segment page; manual saves on the design page is still best practice to avoid this. Review collected by and hosted on G2.com.

Ongage offers an intuitive interface that makes it easy for beginners to get started with email marketing. Review collected by and hosted on G2.com.

The reports don’t appear to be well-aligned with our industry needs, particularly given our focus on lead generation through email marketing. Review collected by and hosted on G2.com.

easy to navigate, user friendly and good customer support Review collected by and hosted on G2.com.

sometimes platform is laggy............. Review collected by and hosted on G2.com.

Ongage is perfect for marketers seeking greater control over their email campaigns while optimizing deliverability and efficiency. Review collected by and hosted on G2.com.

Ongage occasionally experiences slow loading times, which can affect workflow efficiency and overall user experience. Review collected by and hosted on G2.com.