Ongage Reviews & Product Details

Ongage Overview

What is Ongage?

Ongage is an advanced email marketing platform designed to drive measurable growth by providing a feature-rich dashboard. It offers email marketers seamless access to top-tier delivery vendors, and the ability to execute campaigns via one or more email delivery systems. Coupled together with a marketing analytics suite, the end result being improved deliverability, performance and ROI.

Ongage Details
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Product Description

Ongage is an advanced email marketing platform designed to drive measurable growth by providing a feature-rich dashboard. It offers email marketers seamless access to top-tier delivery vendors, and the ability to execute campaigns via one or more email delivery systems. Coupled together with a marketing analytics suite, the end result being improved deliverability, performance and ROI.


Seller Details
Seller
Ongage
Company Website
Year Founded
2011
HQ Location
White Plains, NY
Twitter
@OngageConnect
573 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®

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Ongage Reviews

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Where do I begin? Best integration with backend delivery. I use amazon SES and open rates by far the best and most accurate. No false positive results. By far the best segmentation I’ve seen. So customizable that I’ve been with Ongage for 4 years now and haven’t even explored at least half of it. Really nice to get customer support promptly and from knowledgeable staff. Review collected by and hosted on G2.com.

What do you dislike?

A bit pricey for most people starting at $499 or I’d have had a hundred referrals by now instead of a handful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Even if you cannot take full advantage of the minimal usage levels. the ROI would still probably be well worth it. Combined with Amazon SES on the delivery side you will be amazed at the results. We use many interactive elements in our emails which give us a true indication of the delivery. Many ESP's will return excessively high open rates that are simply not true. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great customer service. No issues and extremely helpful when I need assistance. Last issue was that I needed a default email merge text for blank fields and couldn’t figure out how to do it. Was led through it in a flash Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a great ally when it comes to carrying out my email marketing campaigns since it has a very simple platform to handle and navigate, it also has a great variety of integrations which is quite useful to exploit all the functions that this system offers, Its interface has a fairly neat and intuitive design, the customer service team is quite efficient when it comes to resolving any conflict that is presented in a matter of a few hours, in general terms this application is quite useful. Review collected by and hosted on G2.com.

What do you dislike?

None, I do not have any drawbacks regarding the use of this application. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been using it to carry out my email marketing campaigns in a simpler, more practical and efficient way, which allows me to program all the tasks that I must perform in a fairly automated way, which allows me to increase the scope of my business in a way pretty fast. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ongage is great for seamless ESP integration and their support is outstanding. Review collected by and hosted on G2.com.

What do you dislike?

Can be somewhat pricey depending on your email budget. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

An easy way to email using multiple ESP, email lists, and automate my business. Review collected by and hosted on G2.com.

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Digital Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ease of use of having everything in one platform, along with a very skilled team. OnGage will provide everything to make sure your email campaigns are successful. Review collected by and hosted on G2.com.

What do you dislike?

So far everything has been a smooth sail, cannot complain! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

OnGage is helping us make sure we deliver all our emails! Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This software is very useful for managing marketing emails designed to know a unique approach to marketing, is an advanced segmentation in a tool for managing automated campaigns, allows us to know a little more about this software because it has a very computerized reading and very well explained to understand how to create the emails and allow a good use of general flow of good emails, allows its users to access all its main functions regardless of the plan that contains the customer. Review collected by and hosted on G2.com.

What do you dislike?

Its cost is very high due to the type of plan that offers this application since not any company can acquire it for the great massive price that carries out and the rates that rise suddenly every month. They should allow this site to be newer in the industries and a chat to be able to communicate live with their customers since it does not allow you due to its system which is very old and extremely outdated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend this software for the creation of marketing emails because it allows you to know everything about marketing. It helps you get excellent features designed to serve emerging companies or agencies. It has a very good designer for your company as it allows you to quickly create, design and facilitate emails with your own template or by choosing design templates that are already available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use this software mainly for multiple marketing email delivery providers in order to provide solutions to evaluate and solve the unwanted or involved challenges that are taking place at that time. I use it to make content with dynamic fields creating customized campaigns for each of my contacts. I also use this system to offer solutions designed for all your web applications. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The best part about Ongage is the Split Campaigns (A/B) option. The analytics are also well organized and helpful. Review collected by and hosted on G2.com.

What do you dislike?

I'd like the option to click on analytics overview response statistics and have it lead to the email address list. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is an easy-to-use platform that will meet all of your B2B email campaign requirements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mass emailing to potential clients. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ongage information organizations are the most practical and disposed relations of proven management of actions, those entrusted by the system of this marketing management operator, to enable rational behaviors of directed and linked constructive orientation for the simplified appearance for the constant improvement of probable sales frequencies working for the expansion, proportion and fertile exposure of absolute guidelines of advertising management. Review collected by and hosted on G2.com.

What do you dislike?

They are the bidirectional scopes completely dis adjusted where they are made with ongage to measure the conduction of operativity and predictive performance of strengthening of enterprise work originated by firm connections to modifications and real proportions in which they are managed to maximize the understanding of the advertising information with managements of permissive registry of technical functionality of analogical empowerment entrepreneurially constituted. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Maintaining some of the most favorable positions regarding reforms of effective data management controls, ongage software allows, manages and acquires programmatic considerations for the reward required in recognized management articulation definitions to develop the most necessary capabilities for the performance of programmatic change agents in your organization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Industrial approaches are activated by ongage to design and implement automatic advertising options to allow the company to have timely digital actions in which its use has managed to define an intelligent analysis guide, in which extensive insinuations of commercial operational relevance are achieved, which is assisted with unique commands developed using approximate integrations to the justified increase of obtaining business destinations located for the regular support of data management cores. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Organic
What do you like best?

Customer Support is proactive. GUI simple to use. Thank you all, especially Michal Perez @ Ongage. Review collected by and hosted on G2.com.

What do you dislike?

Our business model no longer required Ongage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email Delivery centralization. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Upsides to the platform are TLD management, reporting and advanced segmentation options. Ongage support staff are true partners who help drive viable solutions and custom approaches to our sending strategies. Wait time for direct email or phone correspondence is minimal, they are incredibly responsive. Review collected by and hosted on G2.com.

What do you dislike?

We're happy with Ongage, no complaints at this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ongage offers advanced levels of reporting we were unable to access prior to the start of their service. We have found more possibilities with our segmentation, list management, and testing different sending strategies in a friendly UI that comes with layterm documentation. Whenever I don't think I am leveraging a section or tool to its fullest capacity, Ongage's support team is available to demo that feature for me, and provide real examples of how users have creatively applied the tool to their operation. Our calls with Ongage are educational, helpful and collaborative. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ongage is a tool to implement totally exponential email marketing, because it works very well and allows people to work solidly in any scenario, the software is available through the web, its analysis system provides extensive information about customers and you can access reports in real time, one aspect by which I think it is so easy to achieve the main objectives of marketing with Ongage is that its flexibility is very great and allows people to work in a focused and tailored to their projects. Review collected by and hosted on G2.com.

What do you dislike?

Ongage's support team does not provide the attention needed to resolve issues with the software, because when their help has been required, they have been very slow. Ongage in comparison with its competitors is a platform that is not as commercial as its competitors, I consider that it is necessary that the software is commercialized a little more so that many people can know it and can implement it in their organization, since the service is quite good and this can help Ongage grow much more than it is at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ongage is a fully functional tool for any marketing professional to use, the service is very good for developing high quality campaigns and extending them through emails, its ease of use makes it perfect for the inexperienced and its price is too low to be affordable for many. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Ongage platform has allowed us to advance a lot to improve our marketing through emails, we are currently working with large and robust campaigns to increase marketing throughout our company, increase our sales and make our team work with the widest help that Ongage gives us, I can honestly say that h our income entry has grown exponentially and our customers increasingly trust us for our great commitment to them. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

the option to add your own SMTP's or MTA to control the sendings. You can even select and/or split the sending via different servers. Review collected by and hosted on G2.com.

What do you dislike?

Might be a bit pricey. On top of your SMTP cost will be a monthly fee for Ongage Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just send them a message and they'll take very good care of you Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have never had 1 moment of downtime. If one server fails, the other one was used automatically Review collected by and hosted on G2.com.

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EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Ongage gives us the ability to centralize control of multiple email programs, lists, and ESPs for a far greater centralization of access and - importantly - a significantly lesser data management burden. Review collected by and hosted on G2.com.

What do you dislike?

Design and UI is a bit dated/clunky. In the grand scheme of things, I'll take it in light of the features that they give. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data centralization. Routing across ESPs. Much better segmnentation than most ESPs allow. Review collected by and hosted on G2.com.

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Research Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ongage provides an easy-to-use platform with robust email design and campaign monitoring features that don't require users to be developers or use an API. Through Ongage, I can create a custom email template, set up automatic A/B testing where the best-performing subject line and message combination is selected for me after a set period of time, and break out an aggregate report by the most salient data.

More than the software platform itself, I've received remarkable support. Their Head of Customer Success has gone above and beyond to ensure my team is satisfied with and making the most out of Ongage, going so far as to provide tailored training sessions and to seek out solutions for our unique sending pattern. Review collected by and hosted on G2.com.

What do you dislike?

While there are guides and training materials on the site, perhaps instructional videos may be a welcome supplement. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ongage enables us to better understand user engagement with some of our email campaigns, and we have developed new template designs, new content, and new sending strategies using the service. Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I really like the triggers combined with clever setup of segments, it allows you to fully automate your campaigns based on recurring triggers... The only work you have left is pilot new campaigns to keep your recurring triggers sending out those most succesful messages. Review collected by and hosted on G2.com.

What do you dislike?

Throttling could be improved and more spread out instead of spiking per hour.

However for me a minor thing as it hardly impacts my deliverability. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ongage allows me to grow and manage more and more members and from more different countries added every month.

Without a system like this I could not do this all as a one man show and would need to hire extra staff to get the same work done and get the same gross revenue on my plate. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We've been using Ongage since November 2018. The transition was easy and smooth. Their support team is phenomenal. I can contact them at any time and get a prompt reply. My account manager is also available at all times and has helped greatly on higher level issues. It provides stats much more easily than other email programs, which makes my life easier. Review collected by and hosted on G2.com.

What do you dislike?

I wish there were a more automated way of pulling the number of clicks on a particular URL within an email. I wish there were an easier way to get the most up to date count on a segment other than clicking the calculator buttont. When I am doing my monthly report of counts on all segments (we have over 100), this process takes a very long time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving money. Accessing data more easily. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ability to manage and monitor everything. The support is excellent Review collected by and hosted on G2.com.

What do you dislike?

Nothing at the moment, everything is working fine Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Optimize your email send to reach the maximum possible reputation Review collected by and hosted on G2.com.

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IF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best thing about Ongage is, they update the product according to market conditions and run with the updated technology. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing big that you could dislike about the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just try it and explore it as much as you can, you will find all the solution here Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mainly Ongage providing all the marketing solutions so we don't have to look for any additional software to look for, it provides us all the solutions in one platform. Review collected by and hosted on G2.com.

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EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The Ultimate Platform for Performance Marketers, I have used Ongage for almost 2 years now and the staff and support team in one of the best in the industry, The Ongage email marketing platform connects to multiple delivery vendors It is best list management system, behavior wise we can segment of data and day wise also in good way and which is very important for users.

here we can engage the data with help of ongage functionality .we can add more ESP with this and check functionality we can create different segment on it. domain wise report available, and its important for users and ongage have two more function which is more important first is import and export. Review collected by and hosted on G2.com.

What do you dislike?

The ongage platform is intuitive and the reporting features are robust. The speed of contact upload and download is sufficient, Prospectr really does not have complaints to note re: Ongage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ongage has always been there to help or offer another solution to help you get through any issues. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Support and overall experience is very good. Review collected by and hosted on G2.com.

What do you dislike?

THe UI needs a bit of facelift so the work is faster in everyday use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

delivery, good options of connections and providers available Review collected by and hosted on G2.com.

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President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ability to manage multiple lists, create and manage multiple suppression lists that can be applied globally or per list or segment. The flexibility of delivering through several ESP / IP based on our own rules and preferences.

If you are in the emailing business then you know that no one single ESP will always have best deliver-ability, being able to direct traffic to our ESP of choice allows us to send traffic to the best performing ESP without having to move, migrate and change the lists in any way.

Prior to Ongage if we were unhappy with an ESP's deilverability it meant signing up with a new ESP and, exporting, re-importing the lists, and suffering lengthy onboarding process. With Ongage we maintain several ESP accounts so we are always warming IP's and ready to redirect traffic on a moments notice, literally with the flick of a switch.

Additionally, some ESP's can be very sensitive about list quality, with Ongage it's very easy to setup several ESP's and direct traffic to one or the other depending on list quality.

As an example we use a more lenient ESP to re-engage older leads, and move them over to another ESP once they are engaged. To do this we simply create 1 segment for un-engaged and 1 segment for engaged and tell Ongage which ESP to use.. We set it up one and it's set and forget. Review collected by and hosted on G2.com.

What do you dislike?

Some of the 1st time setup for new ESP's can be a bit cumbersome, but manageable. One it's done you don't really have to worry about it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to manage several lists under one roof, which means if an IP or ESP needs to be changed, it does not impact our list management. This is a huge benefit. Review collected by and hosted on G2.com.

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Affiliate marketing manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

First of all, I've really appreciated the support that you receive from the OnGage team. Any questions you might have or any issues you might encounter, they will be there to help you in no time. I didn't have any experience in using email services provider but found this system really simple to use. There is a lot of options/segmentations/automatism you can set up which makes your life way simpler than before. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to complain about so far, everything's been on point. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great features and simple to use - Best support i've across so far. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Everything has became simple, specially with a huge list of contact to handle. Segmentation allows you to target anything profile. You can schedule any campaign into local time, key point when you want to get a higher open rate. The system allows you to save email templates and more, great stuff. Review collected by and hosted on G2.com.

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Email Marketing Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ongage has a modern interface and is very easy to navigate to anyone even partially familiar with email suites. Additionally, for more advanced targeting or creating custom events and campaigns/lists to meet the needs of a business, the Ongage Support and Help areas are extremely useful and easy to search. Review collected by and hosted on G2.com.

What do you dislike?

I really don't have much in the way of downsides, perhaps just "wishes" of sorts. I do wish there was something like a "Profile" area for each contact so that you could more easily view the contact details, campaign history, and list subscribes of each individual contact rather than having to run a report to pull that data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work as an email analyst (also overall marketing operations analyst) and Ongage provides several areas to easily view and pull data sets on specific campaigns or target segments, helping to both keep email deliverability high as well as being able to test new business experiments and seeing how these users perform on both the email side as well as our internal database. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like that you can use multiple ESPs so you can keep all of you mailing initiatives separate. The automations you can create are also a great tool. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes when you edit ESP settings, it doesn't update everywhere and you have to go manually change things like the domain or From Name. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Read the documentation! There are so many cool features that I didn't know I could do until I read through everything. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Segmenting is so much easier! And I love the throttling feature! It allows me to spread the mail throughout the day without setting up multiple drops. Review collected by and hosted on G2.com.

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Email Marketing Manger
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I have used Ongage for almost 2 years now and the staff and support team in one of the best in the industry. The software is simply the best software I have ever used along with the support team, it makes my job a lot easier, as I have deadlines to meet. Review collected by and hosted on G2.com.

What do you dislike?

The stats are delayed on mailing, I would like to have stats in real-time if possible one day. The snapshot report has a delay on it, I would like to know what is bouncing in real-time, this way I can know if I should stop the campaign or continue it. Also, I would like to be able to send my 'snapshot report' to my boss. But there is no feature to send the campaign report to anyone. The only way I can show my boss the stats is to screenshot the results on the campaigns he wants statistics on. Can we add a feature to email a work colleague the stats? Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to maximize your delivery and have instant support, as well as find out where you are NOT delivering to. Ongage is steps above the competition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have solved all my complaint issues, bounce issues and back end provider issues. Ongage has guided me in the right direction and I am thankful for all the support. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

List management

segmentation

scheduling Review collected by and hosted on G2.com.

What do you dislike?

there is nothing to say right now every software has positive and negative facts but still I am searching for negative things in ongage Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are email marketer then ongage is best for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a digital marketer, I always stuck in click management I like it most Review collected by and hosted on G2.com.

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